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Ares Albirru Amsal
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AMAR (Andalas Management Review)
Published by Universitas Andalas
ISSN : 24769282     EISSN : 2548155X     DOI : https://doi.org/10.25077/amar
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
AMAR (Andalas Management Review), with registered number ISSN 2548-155X (Online) and ISSN 2476-9282 (Print), is a peer-reviewed journal published twice a year (May and November) by The Management Institute, Faculty of Economics, Universitas Andalas. AMAR is intended to be the journal for publishing articles reporting the results of research on business and management. AMAR invites manuscripts in the various topics include, but not limited to, functional areas of Management and business administration, Marketing and consumer behaviour, Entrepreneurship and small business studies, Tourism and hospitality studies, Human resource management and leadership studies, Strategic management, Change and crisis management, Financial management and Islamic finance, Operation management, and Halal industry. Andalas Management Review (AMAR) aims at becoming a platform to disseminate high-quality research reports in the form of empirical as well as conceptual works particularly in the area of: Management and business administration. Marketing and consumer behavior. Entrepreneurship and small business studies. Tourism and hospitality studies. Human resource management and leadership studies. Strategic management. Change and crisis management. Financial management and Islamic finance. Operation management. Halal industry.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 118 Documents
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Determinants of Employee Performance during COVID-19 Pandemic in Indonesia Meidilisa, Velia; Handika, Rebi Fara
AMAR (Andalas Management Review) Vol. 6 No. 1 (2022)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.6.1.39-52.2022

Abstract

This study examines the impact of job insecurity, job stress and work engagement on job performance among Indonesian workers during the COVID-19 pandemic. The research applies a quantitative approach. A web-based survey collected the data from 146 workers in Indonesia from various sectors. The research hypotheses were tested using Partial Least Square – Structural Equation Modelling (PLS-SEM). The results showed that there are negative relationship between job insecurity and work engagement and also between job stress and job performance. Another result showed that there is positive relationship between work engagement and job performance. This study only conducted in Indonesia during COVID-19 pandemic. The study result will provide an understanding for company of employees’ needs of the clarity of their status. Such insight supports the development of employee maintenance in the future, especially among Indonesian workers. The massive implementation of workers layoff because of pandemic have increase the insecurity level for Indonesian workers. This study contributes to the organizational behavior and human resources management literature by testing factors like job insecurity, job stress and work engagement on job performance.
Implementation of The Balanced Scorecard In Improving The Performance of University Business Incubator (Case Study : Inkubator Bisnis Teknologi Universitas Andalas) Fithri, Prima; Hasan, Alizar; Triawan, Fandy; Arief, Ikhwan; Muluk, Asmuliardi
AMAR (Andalas Management Review) Vol. 7 No. 2 (2023)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.7.2.1-17.2023

Abstract

Andalas University has a business incubator unit called the Technology Business Incubator (InBisTek) Andalas University. This study aims to formulate Key Performance Indicators and measure the performance of Inbistek Andalas University in assisting tenants. Performance measurement is carried out using the Balanced Scorecard method which consists of: on four perspectives namely internal business process perspective, growth and learning perspective, financial perspective, and tenants perspective. Performance measurement is carried out using data obtained from direct observation, questionnaires, and interview directly with the Andalas University Inbistek. KPI formulation is followed by a validation step,so that 31 selected KPIs were obtained. Furthermore, the selected KPIs are continued with weighting to determine the level interest in each KPI through a pairwise comparison questionnaire with the Analytical Hierarchy Process method. Then the performance measurement is carried out according to the perspective on the Balanced Scorecard. Obtained results of performance measurement Andalas University Institute of Technology as a whole is 3.4 which is included in the good category. Based on the results performance measurement, there are 5 KPIs with poor performance category, 5 KPIs with fairly good performance category, 12 KPIs withgood performance category, and 9 KPIs with very good performance category.
FINANCIAL LITERACY AND INCLUSION TOWARDS MSME’S PERFORMANCE IN CIWIDEY SUB-DISTRICT Nugraha, Nura; Rusliati, Ellen; Alghifari, Erik Syawal
AMAR (Andalas Management Review) Vol. 7 No. 2 (2023)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.7.2.54-66.2023

Abstract

Purpose: This study aims to find out the influence of financial literacy and inclusion towards MSME’s financial performance in Ciwidey Sub-district. Methods: Methods used in this study are descriptive and verification with the number of samples as much as 60 respondents. Analysis data: The test on research instrument uses validity and reliability test, while technique on data analysis uses multiple linier regression, double correlation and coefficient of determination. The test result showed that the entire statements written in the questionnaire were valid and reliable. Results and discussion: The result of verification analysis showed that simultaneously, financial literacy and inclusion give positive and significant impacts to MSME’s financial performance as much as 66.9%, while partially, financial literacy gives positive and significant impact as much as 48.50% and financial inclusion as much as 18.40% on financial performance. Conclusion: The level of financial literacy, financial inclusion, and MSME’s financial performance on MSME’s businessmen in Ciwidey Sub-district were on the category of deficient; since there were a lot of indicators which were below average score and needed to be improved. Financial literacy had more positive significant effect on MSME’s financial performance than financial inclusion.
Financial Ratios as Performance Indicators: Empirical Analysis at PT. Bank Nagari Period 2019-2023 Yanuarmana, Ananda Isa Salsabila; Komalasari, Sanda Patrisia
AMAR (Andalas Management Review) Vol. 8 No. 1 (2024)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.8.1.22-38.2024

Abstract

This research aims to analyze PT Bank Nagari financial performance. Ratio analysis was used in this research for the 2019-2023 period. The research method used is a case study, where data is taken from PT Bank Nagari financial reports. PT Bank Nagari was analyzed using various financial ratios. Financial performance analysis is carried out by calculating liquidity, profitability and solvency ratios. The liquidity ratios analyzed include the Quick Ratio, Loan to Asset Ratio (LAR), and Loan to Deposit Ratio (LDR). The profitability ratios used are Return on Assets (ROA), Return on Equity (ROE), Operating Expenses to Operating Income (BOPO), and Net Interest Margin (NIM). Meanwhile, the solvency ratios analyzed include the Capital Adequacy Ratio (CAR) and debt-to-equity ratio (DER). The research results show that the financial ratio analysis of PT. Bank Nagari, during the 2019-2023 period, complies with applicable regulations and does not experience significant obstacles—the economic performance of PT. Bank Nagari shows consistent stability and improvement during the analysis period, reflecting the bank's ability to maintain its liquidity, profitability and solvency.
The Perspectives on Consumer Attitudes and Actions: The Impact of Political and Social Factors on the Pro-Israel Products Boycott Movement (Case Study in Indonesia): Perspektif Sikap dan Tindakan Konsumen: Dampak Faktor Politik dan Sosial terhadap Gerakan Boikot Produk Pro-Israel (Studi Kasus di Indonesia) Pasryb, Andi Syahida Ulhaq; Munir, Abdul Razak; Aswan, Andi; Balele, Andi Bintang
AMAR (Andalas Management Review) Vol. 8 No. 2 (2024)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.8.2.35-43.2024

Abstract

This study explores the extent to which political and social factors drive consumer participation in the boycott movement against Pro-Israel products in Indonesia, using a qualitative research approach. Data were collected through an online survey involving 65 respondents, focusing on their awareness, motivations, actions, and perceptions regarding the boycott. The results indicate a high level of awareness and active participation, with 100% of respondents engaging in the boycott movement. Ethical considerations, particularly concerns over human rights (60%) and personal values (40%), were identified as the primary motivators. While half of the participants believed that boycotting is an effective way to influence political decisions, a significant portion remained neutral, highlighting some uncertainty about the impact of such actions. The study also reveals that a company's stance on political issues significantly affects consumer perceptions, with 60% of respondents viewing brands that support the boycott more positively. Additionally, 50% of participants expressed a willingness to pay a premium for products not associated with Israel. These findings suggest a growing trend toward value-based consumerism, where political and social factors heavily influence purchasing decisions. The research concludes that businesses must adapt to this shift by aligning with ethical and socially responsible practices to maintain positive brand perception and consumer loyalty. This study contributes to a deeper understanding of how political and social factors shape consumer behavior and the implications for corporate strategies in a global context.
Understanding the Jastip Business Model Phenomenon in Indonesia angraini, nadia; Yeni, Yulia Hendri; Yulihasri, Yulihasri; Syafrizal, Syafrizal
AMAR (Andalas Management Review) Vol. 8 No. 2 (2024)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.8.2.21-34.2024

Abstract

"Jastip" business model is one of the new business phenomena in Indonesia whose development is increasing in demand every year. Jastip or known as a consignment service is one of the businesses carried out by someone who is traveling both abroad and domestically, then opens a service to buy goods that other people want. When a literature review is carried out, there are limitations in research that studies this phenomenon, some say that the jastip business is the same as a personal shopper, some say differently. In addition, various other names of this jastip business have emerged such as Entrusted service agent, Shopping entrusted goods service, Deposit Service, and Entrusted services. Thus, it is necessary to have a deeper review of this jastip business concept phenomenon. This study uses a qualitative approach method of literature review which summarizes the important points in previous research so that the actual concept or description of Jastip's business is found. The results of the study show that the jastip business is different from personal shoppers. The jastip business is only a representative service to buy goods ordered by consumers and get a fee outside of the product price, in contrast to personal shoppers whose profession must be professional in exploring product information. This research is expected to be one of the contributions for future researchers, especially those who study the phenomenon of the Jastip.
Charting the course: embracing challenges and anticipating future trends in building AI capacity for marketing excellence in emerging markets Septeanny, Putrisia; Sulungbudi, Brigita Meylianti; Alijoyo, Franciskus Antonius
AMAR (Andalas Management Review) Vol. 8 No. 2 (2024)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.8.2.44-64.2024

Abstract

The marketing landscape is undergoing a profound transformation with the emergence of artificial intelligence as a game-changer in driving innovation and customer engagement. Businesses are strategically integrating AI-powered solutions into their marketing decision-making to gain a competitive edge. Marketers are increasingly recognizing the immense potential of AI in enhancing their ability to identify competitors, understand customer preferences, and uncover valuable insights. The application of AI in marketing spans intelligent content generation, predictive analytics, personalized customer experiences, and automated campaign optimization. However, successful implementation of AI in marketing comes with its own set of challenges. This study aims to explore the evolving dynamics of AI in marketing, delve into its transformative impact, and identify key considerations for businesses looking to effectively harness this technological revolution by embracing challenges and anticipating new trends in AI adoption for achieving excellence in emerging markets.
Sustainable Finance And Investment Efficiency: A Literature Review Wijayanti, Risna; -, Hasmirati
AMAR (Andalas Management Review) Vol. 8 No. 1 (2024)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.8.1.39-58.2024

Abstract

The review addresses significant research gaps by examining the impact of corporate social responsibility (CSR) practices and environmental, social, and governance (ESG) disclosures on investment outcomes. It investigates the mediating role of optimal investment in linking business sustainability performance to corporate financial performance, and the influence of corporate governance characteristics, such as CEO duality, on investment efficiency. The study systematically reviews literature from 2020 to 2024, utilizing sources from the Scopus database, and identifies key themes and trends. Findings indicate that integrating sustainable finance principles, including ESG performance metrics and green financial practices, can enhance investment efficiency, reduce financial constraints, and promote transparency. The study highlights the significance of robust governance frameworks and investor trust in achieving sustainable financial practices and improving financial performance, particularly in emerging markets. This review contributes valuable insights for policymakers, investors, and corporate managers aiming to enhance investment efficiency through sustainable practices.
The Impact of Customer Service, Network Quality, Promotions, and Corporate Social Responsibility on Brand Image: An Empirical Study of the Telecommunication Industry in Guinea" Conde, Ousmane; Wangbenmad, Chutima
AMAR (Andalas Management Review) Vol. 8 No. 1 (2024)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.8.1.59-72.2024

Abstract

This study investigates the impact of customer service, network quality, promotions, and corporate social responsibility (CSR) on brand image in the telecommunication industry in Guinea. Given the competitive nature of the sector and the growing demand for reliable services, companies must understand the key drivers that shape consumer perceptions of their brand. Using a quantitative research approach, data were collected through surveys from telecommunication customers in Guinea. The findings reveal that customer service are the most significant factors influencing brand image, while network quality, promotions and CSR efforts also play a positive but lesser role. The study suggests that telecommunication companies in Guinea can enhance their brand image by improving customer service, upgrading network quality, implementing creative promotional activities, and engaging in meaningful CSR initiatives. These insights are valuable for managers aiming to strengthen their competitive position and improve customer retention in a dynamic market.
The Effect of Sales Promotion, Electronic Word of Mouth and Online Customer Experience on Repurchase Intention (Case: Shopee Marketplace Users in Padang, Indonesia) Setiani, Novelia Ghani; Syafrizal, Syafrizal; Triani, Laura Amelia
AMAR (Andalas Management Review) Vol. 8 No. 1 (2024)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.8.1.73-82.2024

Abstract

The increasingly rapid development of technology and accompanied by consumer behavior tends to buy and sell online to meet their daily needs. One of which is through an online marketplace. This research aimed to observe the effect of sales promotion, electronic word of mouth and online customer experience on repurchase intention. This research used a hypothesis test method with a research sample of 230 Shopee’s customer in Padang taken by non-probability sampling technique. The research data processing was carried out to see the influence between the independent and the dependent variable with the SmartPLS version 3.3.3 program. The results of this research indicated that sales promotion had a positive but not significant effect on repurchase intention. Meanwhile, electronic word of mouth and online customer experience had a positive and significant effect on repurchase intention.

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