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Annals of Management and Organization Research
Published by Goodwood Publishing
ISSN : -     EISSN : 26857715     DOI : 10.35912/amor
Core Subject : Economy,
Economics, Econometrics & Finance
The Annals of Management and Organization Research (AMOR) is an international, peer-reviewed, and scholarly journal that publishes high-quality research articles covering qualitative and quantitative research discussing interesting and contemporary topics on all areas of management and organization sciences. AMOR is aimed at providing academic media for researchers, academicians and practitioners to express their innovative ideas in developing theories and practice of management and organization. The scopes of the journal include, but are not limited to, the following fields: - Management education, particularly experiential education - Organizational behavior - Business strategy and policy - Organisational theory - Human resource management - Business Management - Financial Management - Leadership - Marketing Management - Risk Management - Supply Chain Management - Strategic Management - Organizational Learning - Organizational Culture - Corporate Governance - Reward Management - Educational Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 7 Documents
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Search results for , issue "Vol. 7 No. 4 (2026): May" : 7 Documents clear
Platform Trust, e-WOM, and Gen Z Purchase Intention: Mediating Role of Retailer Trust Lady, Lady; Hefri Ariyanto, Hepy; Olivia, Cindy
Annals of Management and Organization Research Vol. 7 No. 4 (2026): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i4.3854

Abstract

Purpose: This study aims to examine the influence of trust in the platform and electroEnic Word-of-Mouth (e-WOM) components social media communication, ratings and reviews, and recommendations and references on purchase intention through the mediating role of trust in the retailer among Gen Z consumers. Research Methodology: This study utilized a quantitative explanatory design with purposive sampling (N=301). Data were collected using a 5-point Likert scale instrument and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS 4 software. Results: Trust in the platform significantly acts as an antecedent that enables all e-WOM components. Specifically, social media communication and recommendation and reference are primary drivers of trust in the retailer and purchase intention. In contrast, ratings and reviews do not significantly impact trust in the retailer or purchase intention, leading to the rejection of the corresponding mediation hypotheses. Conclusions: Purchase decisions among Gen Z consumers are more effectively driven by institutional trust in the platform and interactive communication signals than by traditional static rating systems. The findings indicate that peer-driven validation and platform security provide more reliable cues for this demographic group than conventional feedback mechanisms. Limitations: The study is limited by its specific urban geographic context and structural model fit, which requires further refinement in future research. Contributions: This study contributes to digital marketing strategy, social commerce platform management, and the literature on consumer behavior.
ROA Banking Profitability in the Digital Era: Analysis of Financial Performance and Macroeconomic Factors in Indonesia Chandra, Kristian; Angelina , Angelina; Pakpahan, Arnolt Kristian; Nilawati, Yuana Jatu
Annals of Management and Organization Research Vol. 7 No. 4 (2026): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i4.3889

Abstract

Purpose: This study examines the impact of bank-specific factors, digitalization, and macroeconomic variables on profitability in Indonesia, measured by ROA and ROE. It focuses on how internal factors like NPL, LLP, CIR, digitalization, and CSR, along with external factors such as inflation, currency risk, and economic growth, affect bank financial performance. Methodology: This study employs panel data regression with a fixed effects model using data from 41 banking companies listed on the Indonesia Stock Exchange (IDX) from 2019 to 2023. A total of 205 observations were analyzed using EViews 12. Model selection was conducted using Chow and Hausman tests to determine the most appropriate estimation method. Results: The findings reveal that NPL and efficiency management (CIR) negatively affect ROA and ROE, showing that credit quality and operational efficiency are key profitability determinants. LLP and CSR positively impact profitability, indicating that prudent risk provisioning and social responsibility initiatives improve financial performance. Digitalization does not significantly impact profitability. Among macroeconomic variables, inflation and currency risk affect ROA, while economic growth influences ROE. Conclusions: This study highlights that internal risk management and operational efficiency remain the primary drivers of bank profitability, while the financial benefits of digitalization may require longer-term implementation and strategic alignment. Limitations: The measurement of digitalization is limited to ATM infrastructure and may not fully capture the broader digital banking innovations. Contributions: This study contributes to the banking literature by integrating digitalization, CSR, and macroeconomic variables into a unified panel data model to explain Indonesian banking profitability.
Green Marketing, Consumer Perception, and Environmental Awareness on Sustainable Purchase Intention Sungkawati, Endang; Mere, Klemens; Hernanik, Nova Dwi; Rokhmawati, Dian
Annals of Management and Organization Research Vol. 7 No. 4 (2026): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i4.3924

Abstract

Purpose: This study examines the relationship between consumer perception, environmental awareness, and sustainable purchase intention, with a green marketing strategy as a mediating variable. It also addresses the limited empirical evidence on green marketing implementation in tourism-based MSMEs. Research Methodology: This study applies a quantitative explanatory approach. Data were collected using questionnaires from 150 visitors across nine tourism villages in Malang, East Java, Indonesia. Path analysis was used to test both direct and indirect relationships between the variables. Results: The results show that consumer perception, environmental awareness, and green marketing strategies have positive and significant effects on sustainable purchase intention. Green marketing strategies also mediate the relationship between consumer perception, environmental awareness, and purchase intention. Consumers show a stronger intention to purchase MSME products that emphasize eco-friendly packaging, natural materials, and clear sustainability messages. Conclusions: Green marketing strategies play a critical role in strengthening sustainable purchase intentions when supported by positive consumer perceptions and environmental awareness. Limitations: This study is limited to tourism villages in one region and focuses only on tourist respondents. Contributions: This study provides empirical evidence of the mediating role of green marketing strategies in tourism village MSMEs. It offers practical insights for MSME actors and local stakeholders to design more effective sustainability-oriented marketing strategies.
Beyond Environmental Concern: Attitude and Value in Suboptimal Food Purchase Intention Indreswari, Nila Marita; Hanafiah, Ali
Annals of Management and Organization Research Vol. 7 No. 4 (2026): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i4.3952

Abstract

Purpose: Food waste remains a pressing sustainability challenge, particularly in emerging markets where suboptimal food is frequently rejected due to aesthetic imperfections. This study examines how Attitude mediates the effects of Environmental Concern, Moral Norms, Perceived Value, and Unappealing Appearance on purchase intention toward suboptimal food among millennials in Indonesia. Research Methodology: A quantitative survey was conducted with 500 millennial respondents residing in Java Island. Data were analyzed using Structural Equation Modelling–Partial Least Squares (SEM-PLS) to assess the effects of Environmental Concern, Moral Norms, Perceived Value, and Unappealing Appearance on purchase intention, with Attitude as a mediating variable. Results: The results demonstrate that Perceived Value is the strongest determinant of Attitude and Purchase Intention, while environmental concern exerts no significant effect, indicating a clear attitude–behavior gap. Unappealing Appearance negatively influences Attitude but does not directly reduce purchase intention. Attitude fully mediates this relationship, suggesting a cognitive override mechanism in which rational evaluation mitigates aesthetic aversion. Conclusions: Purchase Intention toward suboptimal food is primarily shaped by value-based evaluation and Attitude formation rather than general environmental awareness. These findings highlight the central role of instrumental and psychological mechanisms in driving sustainable consumption in emerging markets. Limitations: The study focuses on millennials in Java Island and measures Purchase Intention instead of actual purchasing behavior. Contributions: This study integrates the Theory of Planned Behavior and the Stimulus–Organism–Response framework to explain sustainable food consumption in an emerging market context and provides practical insights for policymakers and food retailers.
Beyond Technical Barriers: A Soft Systems-Regression Framework for Scaling Industrial Energy Efficiency Adoption Herlan, Herlan; Sudarmaji, Eka; Azizah, Widyaningsih
Annals of Management and Organization Research Vol. 7 No. 4 (2026): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i4.3992

Abstract

Purpose: This study examines how stakeholder engagement, financial support, policy frameworks, and technology awareness shape sustainable energy efficiency adoption among Indonesian SMEs and corporations, where only 30% of conservation potential is realized despite existing incentives. Research Methodology: This study used a two-phase hybrid design. Phase one applied SSM with focus group discussions, interviews, and CATWOE analysis to map policy fragmentation. In Phase two, 303 firms in Jakarta, Tangerang, and Bekasi completed structured questionnaires with a 42-item Likert scale, and three-tier regression models examined adoption, viability, and alignment pathways. Results: The SSM identified SEE adoption as a wicked problem due to stakeholder conflicts and institutional misalignment. Three-tier regression showed policy support as the strongest predictor, explaining 60.9% of the adoption variance. Performance impact and market readiness explained 57% of the viability variance, while staff capacity accounted for 52.9% of the alignment variance. Conclusions: Scaling SEE adoption requires institutional coherence, stakeholder alignment, and organizational readiness. Coherent policy frameworks, performance- based financing, and collaborative governance that integrate sociocultural and technical realities are essential for making meaningful progress. Limitations: The study was limited to Greater Jakarta, which limits generalizability, and the cross-sectional design cannot confirm causal direction. SSM was applied only through stage six; future research should extend the framework longitudinally across diverse regions and industries. Contributions: This is the first study to integrate SSM with three-tier regression for energy conservation in Indonesia. It introduces a performance-based blended finance model that links microcredit repayments to verified energy savings tracked in real time via smart meters.
Does Age Matter? A Behavioral Contingency Approach to University Governance Abdessalam, Najeh Wassim; Rejjaoui , Rania; Mahir, Aya; Benarbi, Houda
Annals of Management and Organization Research Vol. 7 No. 4 (2026): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i4.4011

Abstract

Purpose: The objective of this study is to examine how age, acting as a metacognitive contingency factor, influences decision-making processes in university governance and affects the perceived organizational performance of Moroccan universities. The research aims to shift the focus from traditional financial metrics to behavioral factors, such as cognitive and metacognitive processes, to understand how they guide the actions of decision-makers Research Methodology: This study was conducted in Moroccan universities using a quantitative research design and a positivist epistemological stance. Data were collected via a structured survey questionnaire administered through Microsoft Forms over a five-month period, resulting in 163 valid responses from academic and administrative actors. The sample size was determined using Slovin’s formula (1960). Data analysis was performed using Jamovi software. Results: The empirical findings indicate that chronological age has no statistically significant direct impact on performance indicators, such as working conditions, communication quality, or satisfaction. In contrast, professional experience showed a significant positive relationship with communication quality but a negative correlation with overall satisfaction. Furthermore, the perceived openness to change of young administrators was found to be positively associated with working conditions Conclusions: The study concludes that biological age is not a direct determinant of organizational performance outcomes within the Moroccan university context. Instead, factors like professional experience and specific perceptions of administrative attitudes (such as openness to change) are more influential drivers of performance perceptions. Age may function as a moderating variable that influences cognitive processes indirectly or in a context-dependent manner Limitations: primary limitation of this study is the sample size of 163 responses from a total population of 38,556, which results in an estimated margin of error of approximately 7.8%, requiring the results to be interpreted with caution. While the literature recognizes that multiple behavioral determinants such as academic background may shape leadership practices, this study deliberately concentrates on age as the principal behavioral contingency variable. Contributions: This study advances Management Science and University Governance by applying Behavioral Contingency Theory to higher education. It underscores that leaders’ cognitive profiles and experiences are as critical as material resources in shaping governance, while illuminating the psychological drivers of decision-making in the Moroccan university context.
Understanding Cultural Drivers of E-Wallet Continuance Intention among Micro and Small Enterprises in Indonesia Widayani, Anna; Fiernaningsih, Nilawati; Herijanto, Pudji; Normawati, Rani Arifah; Herlindawati, Dwi
Annals of Management and Organization Research Vol. 7 No. 4 (2026): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i4.4020

Abstract

Purpose: This study aims to explore the factors influencing e-wallet usage intention among Micro and Small Enterprises (MSE) owners in Indonesia by combining the Technology Acceptance Model (TAM) with cultural aspects. Research Methodology: This study used a quantitative survey of 170 micro and small business owners in Indonesia. Data were gathered through a structured questionnaire and examined using Partial Least Squares Structural Equation Modeling (PLS-SEM) with statistical analysis software. Results: The findings revealed that perceived ease of use and uncertainty avoidance significantly influenced the continuance intention to use e-wallets. Perceived usefulness does not directly affect continuance intention, while collectivism significantly influences perceived usefulness but does not directly impact continued usage. Conclusions: The results suggest that MSE owners’ long-term adoption of e-wallets is strongly driven by system usability and their perception of risk and uncertainty. Cultural context also shapes users’ evaluation of digital financial technologies. Limitations: This study focuses on MSE owners in Indonesia with a small sample size and cross-sectional design, which may limit how widely the findings can be applied. Contributions: This study adds to the existing knowledge on fintech adoption by enhancing the Technology Acceptance Model with cultural aspects in the context of developing nations. The results also offer useful information for fintech firms and government officials to create user-friendly and reliable digital payment solutions.

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