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All Journal SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jurnal Abdimas Mandiri International Journal on Advanced Technology, Engineering, and Information System (IJATEIS) Dharma: Jurnal Pengabdian Masyarakat GEMBIRA (Pengabdian Kepada Masyarakat) Jurnal Pengabdian Kepada Masyarakat
Herijanto, Pudji
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Pemenuhan Permintaan Pasar Regional Melalui Peningkatan Kapasitas dan Kualitas Produksi Koyah dengan Teknologi Rotary Roaster UMK Wijayakusuma Blitar Nilawati; Herijanto, Pudji; Utamaningsih, Arni; Prayitno; Syamsiana, Ika Noer; Maskur
Jurnal Abdimas Mandiri Vol. 8 No. 2
Publisher : UNIVERSITAS INDO GLOBAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jam.v8i2.4372

Abstract

Program Pengabdian Kepada Masyarakat ini bertujuan untuk meningkatkan kapasitas produksi agar dapat memenuhi permintaan pasar, khususnya untuk produk Koyah. Usaha Mikro dan Kecil (UMK) Wijayakusuma memiliki peluang besar untuk mengembangkan usahanya. Namun, saat ini proses produksinya masih dilakukan secara manual, terutama dalam menyangrai adonan Koyah, yang memerlukan waktu yang cukup lama. Sementara itu, pasar penjualan Koyah masih terbuka lebar dan menjanjikan. Oleh karena itu, akan dilakukan pendampingan dalam manajemen produksi dan kualitas. Dampaknya adalah peningkatan keterampilan mitra dalam produksi, peningkatan kualitas produk, dan peningkatan jumlah produksi. Pendampingan dalam manajemen produksi dan kualitas dilakukan untuk meningkatkan keterampilan mitra, kualitas produk, dan jumlah produksi. Solusi yang diterapkan adalah teknologi tepat guna melalui mesin Rotary Roaster. Metode pelaksanaan meliputi pemberian alat, pelatihan penggunaan, dan pendampingan manajemen kualitas. Evaluasi dilakukan melalui kuesioner setelah dua bulan program berjalan. Hasil evaluasi menunjukkan bahwa mitra terbantu dan proses produksi menjadi lebih efisien. Mitra juga mengungkapkan kebutuhan tambahan berupa mesin cetak adonan untuk memenuhi peningkatan permintaan. Program ini berhasil meningkatkan kapasitas produksi dan kualitas produk dengan mesin Rotary Roaster yang mampu menyangrai hingga 10 kg kacang hijau dalam satu jam, serta menjaga manajemen kualitas produk. Dengan demikian, kegiatan pengabdian ini tidak hanya meningkatkan efisiensi produksi tetapi juga memberikan peluang pengembangan usaha yang lebih besar.
ONLINE STORE INTEGRATION WITH INTELLIGENT CHATBOT AND SEMANTIC-BASED PRODUCT SEARCH TO IMPROVE SERVICES Maskur, Maskur; Afandi, Yosi; Fauzi, Ahmad; Herijanto, Pudji
INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY, ENGINEERING, AND INFORMATION SYSTEM Vol. 3 No. 4 (2024): NOVEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/ijateis.v3i4.1453

Abstract

The integration of online stores with chatbots is something that must be done so that chatbot answers are able to customize customer needs. Semantic-based product search is done to find products according to the context sought so that it will help customers find their products. The integration between online stores with intelligent chatbots and semantic-based search can significantly improve the user experience in online shopping. An intelligent chatbot assists users in finding products quickly, providing relevant product information, and addressing customer queries or concerns directly. Semantic-based search allows users to find products more accurately based on their context and preferences. The integration of online stores with intelligent chatbots and semantic-based search has great potential to improve services in the context of e-commerce. The cosine similarity method is used to give weight to each search result obtained, so that the search results obtained are more relevant to the keywords. Testing using the precission method to calculate the relevance value of the results obtained from the ontology, while testing with kappa statistics is used to calculate the value of the cosine similarity results by comparing the results obtained from the system and the results according to expert observations, it is expected that semantic-based product search is able to find products with a precision level of 98% so that customers will be satisfied.
DESIGNING AN OMNICHANNEL MARKETING BUSINESS MODEL TO IMPROVE CUSTOMER EXPERIENCE Afandi, Yosi; Maskur, Maskur; Fiernaningsih, Nilawati; Herijanto, Pudji
INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY, ENGINEERING, AND INFORMATION SYSTEM Vol. 3 No. 4 (2024): NOVEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/ijateis.v3i4.1464

Abstract

System integration allows companies to bring together customer data from multiple channels, from websites to mobile apps and physical stores. Companies can have a more complete view of customer preferences and behavior, which in turn allows them to serve more relevant and personalized content to their customers. In an era where customers are inundated with information, content personalization is key to attracting customers' attention and maintaining their engagement. Furthermore, this business model emphasizes deep customer engagement across multiple channels. In an omnichannel environment, it is important for companies to stay connected with their customers no matter where they are. This can be achieved through responsive customer service, ongoing loyalty programs, and engaging content on social media and other online platforms. The results of this study discuss the analysis of application quality using five characteristics, namely Functional Suitability, Usability, Performance Efficiency, Portability and Compatibility. The results of the functional suitability characteristics of the omnichannel platform are said to be good. Usability gets 76.67% which means the omnichannel platform is called feasible. Performance efficiency of the website is good because the load process is less than 10 seconds. From these results it is concluded that the Omnichannel platform meets the predicate of satisfied. Compatibility of the Omnichannel platform did not find any location and performance problems on Edge, Chrome and Android browsers. The assessment results are expected to be recommendations and suggestions for developing an omnichannel platform to help the process of sending digital reminders that are better and more efficient.
ONLINE AND OFFLINE MARKETING MENTORING AND TRAINING FOR SMEs IN JOYOGRAND MERJOSARI MALANG: Promotion, Promotional Media,Product Catalog Umi, Umi Khabibah; Herijanto, Pudji; Nurtjahjani , Fullchis; Nurdjizah, Nurdjizah; Aini, Lilies Nur
Jurnal Pengabdian kepada Masyarakat Vol. 11 No. 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT 2024
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/abdimas.v11i2.6489

Abstract

            Assistance and training for SMEs in RW 8 Joyogrand Merjosari Malang Housing is a collaboration with the world of education. This is because there is a need for knowledge about marketing, both online through social media and offline through tools in the form of product catalogs. The catalog displays all the products produced, along with their prices, so this will really help potential consumers in recognizing and knowing what products are produced. The final thing that is hoped for is that a buying and selling transaction will occur between them. If you understand the meaning of promotion, you will know the true purpose of promotion. Not just communication to attract interest or introductions. The aim of promotion is to generate sales from capturing the market, as well as increasing the number of sales, increasing awareness of the sustainability of the buying and selling relationship. The training program for presenting promotional ideas on Facebook/Instagram and the Product Catalog is one of the training programs that can help disseminate product information. Likewise for UKMs in RW 08. They need to open themselves to other people regarding what they produce. By being known by other people, it will increase sales
BIMBINGAN TEKNIS DESAIN DASAR DAN KAJIAN KELAYAKAN ENVIRONMENTAL SPORT TRACK AND TRAIL UNTUK PEMBERDAYAAN DESA WISATA GUBUGKLAKAH KABUPATEN MALANG Suhardono, Agus; Hapsari, Ratih Indri; Supiyono; Hanggara, Ikrar; Herijanto, Pudji; Putri, Ratna Ika
Jurnal Gembira: Pengabdian Kepada Masyarakat Vol 3 No 01 (2025): FEBRUARI 2025
Publisher : Media Inovasi Pendidikan dan Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Desa Gubugklakah Kecamatan Poncokusumo Kabupaten Malang memilki potensi sebagai desa wisata karena berada pada jalur menuju Kawasan Bromo Tengger Semeru. Program ini bertujuan memberikan pendampingan masyarakat untuk desain dasar dan perhitungan kelayakan investasi environmental sport track and trail di desa wisata. Track direncanakan di jalur alternatif di Utara pintu masuk Coban Pelangi ke arah Barat. Didapatkan panjang rute adalah sejauh 3,6 km pada ketinggian elevasi +1300 MDPL, dengan rerata kemiringan track antara 15% - 17%. Spesifikasi dan desain jalan adalah berupa permeable pavement untuk desain lintasan sepeda dengan pagar besi hollow 4x4 cm di sisi kiri, serta fondasi cor beton untuk kestabilan struktur. Biaya investasi konstruksi adalah Rp 2.155.426.000,00 untuk jalan dan Rp 1.345.000,00 untuk fasilitas. Dengan usia guna bangunan 30 tahun maka proyek akan mencapai Net Present Value 0 dengan harga tiket Rp 65.000 dan jumlah pengunjung 2000 orang per tahun. Untuk meningkatkan keberhasilan proyek ini, pemberdayaan masyarakat sangat penting agar proyek tersebut memberikan dampak yang lebih luas dan berkelanjutan. Diharapkan kegiatan ini dapat meningkatkan perekonomian masyarakat Desa Gubugklakah sekaligus mendukung program pembangunan berkelanjutan.
Optimalisasi sistem produksi untuk memenuhi permintaan pasar minuman sari buah Mulyasari Argosuko-Malang Herijanto, Pudji; Fiernaningsih, Nilawati; Widjanarko, Widjanarko; Irfin, zakiyah; Maskur, Maskur; Saukani, Imam
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 4 (2024): December
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v8i4.27232

Abstract

Abstrak Industri sari buah Mulyasari mengalami kesenjangan antara kapasitas produksi dan permintaan pasar yang mencapai lebih dari 53 dus per hari, yang akan semakin meningkat jika sertifikasi BPOM dan merek dagang resmi diperoleh. Kondisi ini dapat berdampak pada meningkatnya tuntutan konsumen yang belum diimbangi dengan kapasitas produksi optimal serta risiko higienitas produk dan kecelakaan kerja pada sistem operasi yang masih manual. Program pengabdian ini bertujuan untuk mengoptimalkan sistem produksi Mulyasari melalui Rekayasa Semi Otomasi Proses Produksi pada sistem produksi yang sudah ada (sistem 01) dan membangun satu sistem baru. Mitra, yang berjumlah beberapa karyawan tetap dan karyawan baru, dilibatkan dalam pelatihan dan pendampingan untuk mengoperasikan sistem semi otomatis ini. Hasilnya, mitra berhasil menerapkan sistem baru dengan tingkat pencapaian 87% dari target kapasitas, cukup untuk memenuhi permintaan saat ini. Higienitas produk meningkat karena hanya proses pengupasan dan pencucian yang masih manual, dan risiko kecelakaan kerja berkurang. Penerapan sistem ini mendukung ergonomi yang lebih baik dan keselamatan karyawan, serta membuka potensi bagi mitra untuk memperluas pangsa pasar. Kata kunci: sistem operasi produksi; proses produksi; rekayasa semi otomasi. AbstractThe Mulyasari fruit juice industry is experiencing a gap between production capacity and market demand of more than 53 boxes per day, which will further increase if BPOM certification and an official trademark are obtained. This condition can have an impact on increasing consumer demands which have not been balanced with optimal production capacity as well as the risk of product hygiene and work accidents in operating systems that are still manual. This service program aims to optimize Mulyasari's production system through Production Process Semi-Automation Engineering on the existing production system (system 01) and building a new system. Partners, consisting of several permanent employees and new employees, are involved in training and mentoring to operate this semi-automatic system. As a result, partners successfully implemented the new system with an achievement rate of 87% of the capacity target, sufficient to meet current demand. Product hygiene increases because only the peeling and washing processes are still manual, and the risk of work accidents is reduced. Implementation of this system supports better ergonomics and employee safety, as well as opening up the potential for partners to expand market share. Keywords: production operating system; production process; semi-automation engineering.
Sosialisasi dan pelatihan administrasi persuratan untuk warga melalui pemanfaatan SIMBEROD dan penguatan kapasitas perangkat desa di Desa Tulusbesar Kecamatan Tumpang Kabupaten Malang Maskur, Maskur; Hendrawan, Muhammad Afif; Afandi, Yosi; Fiernaningsih, Nilawati; Herijanto, Pudji; Sukmana, Septian Enggar
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 4 (2024): December
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v8i4.27383

Abstract

AbstrakDesa Tulusbesar, Kecamatan Tumpang, Kabupaten Malang menghadapi tantangan dalam pengelolaan administrasi persuratan yang belum optimal, khususnya dalam hal ketersediaan sistem yang efisien dan kemampuan perangkat desa dalam mengelola surat-menyurat. Hal ini berdampak pada efektivitas pelayanan kepada masyarakat yang sering kali menjadi lambat dan kurang terorganisir. Kegiatan pengabdian ini bertujuan untuk meningkatkan kualitas administrasi persuratan desa melalui sosialisasi dan pelatihan pemanfaatan Sistem Informasi Berbasis Digital (SIMBEROD) serta penguatan kapasitas perangkat desa. Metode yang digunakan meliputi identifikasi kebutuhan, sosialisasi system informasi SIMBEROD kepada warga dan perangkat desa, pelatihan teknis dalam mengoperasikan SIMBEROD, penguatan kapasitas perangkat desa dan monitong dan evaluasi kegiatan. Hasil kegiatan menunjukkan bahwa penerapan SIMBEROD mampu meningkatkan efisiensi pengelolaan surat, mempercepat proses pelayanan, dan mengurangi risiko kesalahan administrasi. Pembahasan juga mengungkapkan tantangan terkait adopsi teknologi oleh perangkat desa yang memiliki keterbatasan dalam literasi digital, yang dapat diatasi melalui pelatihan berkelanjutan. Sebagai saran, desa diharapkan untuk terus melakukan evaluasi berkala terhadap sistem yang digunakan dan mengadakan pelatihan tambahan guna memperkuat keterampilan perangkat desa dalam memanfaatkan teknologi informasi. Kegiatan ini diharapkan dapat menjadi model bagi desa lain dalam meningkatkan kualitas pelayanan administrasi melalui pemanfaatan teknologi digital yang tepat guna. Kata kunci: sistem informasi; perangkat desa; pelatihan; pelayanan; administrasi. AbstractTulusbesar Village, Tumpang Subdistrict, Malang District faces challenges in managing its correspondence administration, particularly in terms of the availability of an efficient system and the ability of village officials to manage correspondence. This has an impact on the effectiveness of services to the community, which often become slow and less organized. This community service activity aims to improve the quality of village correspondence administration through socialization and training on the use of Digital Based Information System (SIMBEROD) as well as strengthening the capacity of village officials. The methods used include identification of needs, socialization of the SIMBEROD information system to residents and village officials, technical training in operating SIMBEROD, capacity building of village officials and monitoring and evaluation of activities. The results showed that the implementation of SIMBEROD was able to improve the efficiency of mail management, speed up the service process, and reduce the risk of administrative errors. The discussion also revealed challenges related to technology adoption by village officials who have limitations in digital literacy, which can be overcome through continuous training. As a suggestion, the village is expected to continue to conduct periodic evaluations of the system used and conduct additional training to strengthen the skills of village officials in utilizing information technology. This activity is expected to serve as a model for other villages in improving the quality of administrative services through the use of appropriate digital technology. Keywords: information systems; village officials; training; services; administration.
PELATIHAN PEMASARAN PUDING MELALUI MEDIA SOSIAL BAGI IBU-IBU WARGA ASRAMA BRIMOB AMPELDENTO KABUPATEN MALANG Wahyu, Ellyn Eka; Herijanto, Pudji; Masreviastuti, Masreviastuti; Hasan, Halid; Suyono, Ahmad
Dharma: Jurnal Pengabdian Masyarakat Vol. 1 No. 2 (2020): November
Publisher : Universitas Pembangunan Nasional "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/dlppm.v1i2.4053

Abstract

Since 2018, social media had grown very rapidly. But in facts, this potential had not been maximized because according to APJII data, only 1.9 percent of people use social media to increase their income through selling online. In the Asrama Brimob Detasemen B, Ampeldento, Kabupaten Malang, there are many wives of soldiers who was housewives that did not have  any skills and also had income  steadyness. In addition, the second problem was that there are many wives of soldiers that only know about using social media as an activity to expand their friends. They also did not understand how to use social media as a tools of promoting and selling products, so it was hoped that it could be a source of additional income for the soldier's wife. From this problems, the Community Service Team (PkM) provided an alternative by giving a training to sold  various Pudding Product Marketing Training by using Instagram social media so that the markets will be wider. All participants were able to practice from the training results, by selling  products such as cakes and puddings through Instagram social media to the general public. We  also hoped that they could increased the income in the future.
Co-Authors AA Sudharmawan, AA Afandi, Yosi Agus Suhardono Aini, Lilies Nur Arni Utamaningsih Fiernaningsih, Nilawati Hapsari, Ratih Indri Hasan, Halid Hendrawan, Muhammad Afif Ikrar Hanggara, Ikrar Irfin, zakiyah Maskur Maskur Maskur Masreviastuti, Masreviastuti NILAWATI Nurdjizah, Nurdjizah Nurtjahjani , Fullchis Prayitno Ratna Ika Putri Septian Enggar Sukmana, Septian Enggar Supiyono . Suyono, Ahmad Syamsiana, Ika Noer Umi, Umi Khabibah Wahyu, Ellyn Eka Widjanarko Widjanarko, Widjanarko