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Informatio: Journal of Library and Information Science
Published by Universitas Padjadjaran
ISSN : -     EISSN : 27750043     DOI : https://doi.org/10.24198/inf
Core Subject : Science,
Library & Information Science
Informatio is a journal with a focus on studies in the fields of library, information science and knowledge with the following research scope: -The field of library includes librarianship and library management including services, collections, digitization, collaborative networking, and / or other relevant themes. -Information science includes infometrics, bibliometrics, webometrics, information repackaging, information retrieval, information literacy, information organization, and / or other similar themes. -Knowledge management is the process of creating (generating, capturing), storing (preserving, integrating), sharing (communicating, transferring), applying (implementing), and reusing knowledge in GLAM (Gallery, Library, Museum, Archive). -Review of documentation at GLAM (Gallery, Library, Museum, Archive) including collection management in galleries, preservation of collections in libraries, manuscript management, artifacts, archive management, data documentation and publications either in databases or other media (such as repositories, big data , codata, metadata), and other documentation research at information institutions. -Analysis of documents on GLAM (Gallery, Library, Museum, Archive). -Literature analysis on GLAM (Gallery, Library, Museum, Archive).
Arjuna Subject : Ilmu Sosial - Perpustakan dan Informasi
Articles 102 Documents
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Strategic development and SWOT analysis of specialized children services in public libraries Nugraha, Aufa Fikri; Rahmanisa, Naila Adinda; Nova, Aida Nelfauza; Silvana, Hana; Ramadhan, Suci Yanti
Jurnal Informatio Vol 6, No 1 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i1.64332

Abstract

Background: Public libraries play a strategic role in fostering children’s literacy and lifelong learning by providing services that are inclusive, engaging, and developmentally appropriate. However, children’s library services in many public libraries still face structural and managerial challenges that limit their effectiveness.Purpose: This study aims to evaluate the quality of children’s services at the Kabupaten Bandung Library and Archives Office (Dinas Perpustakaan dan Kearsipan Kabupaten Bandung) and to formulate development strategies based on identified conditions. This study fills a research gap by employing SWOT analysis specifically to evaluate children’s services in Kabupaten Bandung public library.Methods: This research employed a descriptive qualitative design with a field research approach. Data were collected through direct observation and semi-structured interviews with librarians involved in children’s services. The aspects examined included collections, facilities, programs and activities, as well as interactions between librarians and child users. Data were analyzed using the SWOT framework to identify strengths, weaknesses, opportunities, and threats affecting children’s services.Results: The results indicate that the library has provided basic child-friendly facilities and implemented several literacy-oriented programs. Nevertheless, key challenges remain, including limited inclusive and foreign-language collections, the absence of a dedicated children’s librarian, and programs that are largely dependent on external requests rather than internal planning. Based on the SWOT analysis, several strategic recommendations are proposed, such as strengthening and diversifying collections, improving child-friendly and inclusive facilities, enhancing cross-sector collaboration, and establishing specialized children’s librarian roles. Conclusion: A structured and strategic approach is essential to ensure the sustainable development of children’s services and to strengthen the role of public libraries as responsive literacy spaces for children.
Examining selective exposure and disaster information literacy among Generation Z Instagram users Lavigne, Franck; Rizal, Edwin; Hadian, Mohamad Sapari Dwi
Jurnal Informatio Vol 6, No 1 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i1.69343

Abstract

Background: As a disaster-prone nation, Indonesia requires robust disaster information literacy. Generation Z, as active social media users, demonstrates distinct patterns of selective exposure to earthquake information on Instagram, influenced by psychological needs, message relevance, and social context.Purpose: This study aims to analyze the psychological factors, message features, and social contexts that influence Generation Z’s selective exposure to local earthquake information on Instagram within the framework of disaster information literacy.Methods: Utilizing a qualitative case study approach centered on the Sumedang earthquake (June 31, 2025–November 5, 2025), this research employed in-depth interviews with six informants, focus group discussions, and visual discourse analysis of 45 posts from local Instagram accounts (@radarsumedang, @inimahsumedang, @tahuekspress, and @sumedangekspresnews). Interviews lasted 45-60 minutes each and were analyzed using NVivo 12 software.Results: Selective exposure is driven by trust, affective needs, and practical motivations. Message features—specifically Instagram Stories for rapid updates, feed posts for in-depth narratives, and infographics for clarity—play a critical role. Furthermore, the social context, including peer recommendations, comment-based verification, and the editorial strategies of local media, significantly shapes engagement. Generation Z demonstrates situational, heterogeneous, and dialogic interaction patterns with disaster information, balancing cognitive needs for accuracy with affective needs for emotional reassurance.Conclusions: Disaster information literacy for Generation Z requires a hybrid strategy that integrates speed, accuracy, empathy, and interactivity to strengthen community preparedness and resilience. This study extends Selective Exposure Theory by identifying "emotional certainty" as a novel motivation, enriches Uses and Gratifications Theory through situational gratifications, and advances Situational Crisis Communication Theory by emphasizing collective social validation in social media-based disaster contexts.
The role of social media as information infrastructure for the integration and information practices of migrant communities Khai, Romuana; Lalhruaitluanga, H.; Vanamamalai, Ratnamala
Jurnal Informatio Vol 6, No 1 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i1.69305

Abstract

Background: Chin migration from Myanmar to Mizoram has intensified due to political instability. Understanding how displaced populations develop information practices and navigate information barriers through digital platforms addresses critical gaps in Library and Information Science (LIS) research within migration contexts.Purpose: This study investigates information practices of Chin migrants in Aizawl, examining how social media platforms function as alternative information infrastructure supporting everyday life information seeking (ELIS), information literacy development, and participation in transnational information communities.Methods: Convergent mixed-methods research employed questionnaire surveys of 256 Chin migrants (206 adolescents aged 13–18; 50 adults aged 19+) selected via purposive and snowball sampling across four Aizawl localities, supplemented by five semi-structured key informant interviews. Quantitative data were analyzed using SPSS; qualitative data underwent thematic analysis following Braun and Clarke's framework.Results: YouTube (100%), WhatsApp (93%), and Instagram (88.8%) emerged as primary information sources among adolescents, functioning as hybrid information ecosystems. Social media facilitated information-mediated integration: 68.4% reported digital platforms enabled access to local cultural information, while 71% acquired Mizo cultural knowledge through informal digital channels. However, significant barriers persist, including limited information literacy competencies, constrained device access, misinformation exposure, and language-based exclusion.Conclusions: Social media operates as alternative information infrastructure where migrants develop sophisticated information practices to navigate complex information landscapes under displacement conditions. Findings demonstrate how marginalized populations construct information resilience when formal institutions remain inaccessible. Effective information services for displaced populations require: recognition of social media as legitimate infrastructure; mobile-optimized multilingual resources; community-based information literacy instruction; and library-NGO-community partnerships addressing systemic access barriers.
Analyzing the influence of integrated café spaces on library user engagement through third place theory Prijana, Prijana; Rahima, Marsya; Raquel Theresia, Gwina; Bifakhlina, Febriyanti
Jurnal Informatio Vol 6, No 1 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i1.64341

Abstract

Background: Modern libraries are evolving into multidimensional activity centers, focusing not only on providing information but also on comfort and social interaction. Younger generations such as Gen Z and Millennials view libraries as social spaces that blend academic activities with relaxation. One innovation introduced is the presence of cafés, which are part of the "third place" concept—a space outside the home and campus for informal socializing.Purpose: This study aims to determine the influence of café presence on increased visits and user satisfaction, assess the extent to which the third place concept supports social and academic needs, identify the main elements of attraction, and compare perceptions among students.Methods: This study employs a quantitative approach by distributing an online questionnaire to students of Padjadjaran University as respondents. Data were collected in nominal and ordinal forms through open-ended questions, closed-ended questions, and Likert scales. The study was conducted over ten days in the environment of the Kandaga Library at Padjadjaran University.Results: The café significantly increased library visits and satisfaction, with users appreciating its role in supporting both academic work and social interaction.Conclusions: The presence of a café can enhance the appeal and frequency of visits to the library. The café is not only a place to relax but also an informal collaboration space that supports contemporary learning styles.
An evaluative study on the role of primary school library services in promoting student literacy Putrisolichat, Shafa Nurul Azmi; Hadiapurwa, Angga; Wulandari, Yayu
Jurnal Informatio Vol 6, No 1 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i1.63699

Abstract

Background: School libraries are often underutilised as centres of learning and literacy development, despite their great potential to support the educational process. The gap between the ideal function of libraries and the actual practice of library services in the field necessitates an evaluation that focuses on users’ real experiencesPurpose: This study aims to evaluate the role of libraries in increasing students’ interest in literacy at Labschool Elementary School UPI Bandung and to identify obstacles in the implementation of existing literacy programs. Methods: This research used field research with an evaluative approach using a goal-free evaluation model. The research subjects included 20 fourth-grade students as survey respondents and library managers as interview informants. Data collection techniques included a three-level Likert-scale survey to measure students’ literacy interest and semi-structured interviews to explore the condition of library services. Data analysis was conducted descriptively to interpret student responses and field findings. Results: The results showed that most students responded neutrally to the school-organised literacy activities. Conclusion: The literacy programs have not been fully able to foster students’ interest in reading optimally. Library services are still dominated by the function of providing Reading materials without the development of innovative and participatory literacy programs.
The role of assertive behavior in conflict resolution and negotiation among Generation Z librarians Fitri, Laili Sofia; Masruri, Anis
Jurnal Informatio Vol 6, No 1 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i1.68749

Abstract

Background: Librarians are required to be assertive amid changing times and the dynamics of Generation Z, which is beginning to dominate the workplace. Assertive behavior is a communication skill that can be learned to reduce conflict. Studies on the application of assertive behavior among Generation Z librarians are still limited; therefore, research is needed to fill this gap. Purpose: This study aims to identify the assertive behavior of Generation Z librarians in conflict resolution and negotiation within library settings, using Janette S. Caputo’s theory. The main research question is: How do Generation Z librarians apply various forms of assertive statements in the context of library service interactions?Methods: This study utilizes a descriptive qualitative approach. Informants were determined using purposive sampling based on several criteria, and nine informants were obtained from school libraries (SMPN 29 Bandar Lampung, SMKN Padang Cermin, SD Kreativa, SMK Muhammadiyah 3 Metro), universities (Universitas Bhayangkara Jakarta Raya, Institut Sains Teknologi Nasional, and Politeknik Kesuma Bangsa), and public libraries (Kabupaten Pringsewu and Kabupaten Pesisir Barat). Data collection was carried out through structured interviews.Results: The study reveals that Generation Z librarians exhibit various forms of assertive behavior. They demonstrate Simple Assertion by facilitating effective information retrieval. Empathetic Assertion is shown through adjustments in communication styles. Soft Assertion appears in the form of support, positive feedback, and appreciation toward coworkers. Anger Assertion is expressed professionally. Confrontation Assertion is reflected in polite renegotiation of work agreements. Negative Assertion involves acknowledging mistakes and maintaining healthy communication. Assertive Disengagement is demonstrated by postponing discussions assertively when conditions are unsuitable.Conclusions: Generation Z librarians apply various forms of assertive behavior in conflict resolution and negotiation in libraries.
Developing collaborative strategies to address challenges and leverage opportunities in traditional arts digital preservation Rafianti, Laina; Khadijah, Ute Lies Siti; Sarilita, Erli; Martina, Martina; Juliandri, Arfan
Jurnal Informatio Vol 6, No 1 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i1.68333

Abstract

Background: The rapid advancement of digital technologies has transformed how cultural heritage is preserved, accessed, and disseminated. While digitalization offers new opportunities to revitalize traditional arts and engage younger generations, it raises concerns related to cultural authenticity, technical capacity, and ethical governance.Purpose: This study examines (1) how digital technologies contribute to the preservation and revitalization of traditional arts, (2) the key challenges faced by artists and cultural practitioners in adapting to digital environments, and (3) the collaborative strategies required to ensure culturally grounded and sustainable digitalization. Methods: A qualitative approach was employed using semi-structured interviews with five informants, including traditional artists, academics, and cultural practitioners involved in heritage-related activities in Indonesia. Data were analyzed thematically to identify recurring patterns related to digital preservation practices, challenges, and forms of collaboration.Results: Findings show that digitalization strengthens preservation by expanding accessibility, protecting fragile archives, and creating immersive experiences through technologies such as virtual reality and digital platforms. However, informants highlight significant constraints, including digital literacy gaps, inadequate infrastructure, financial barriers, and intellectual property risks. They emphasize that authentic cultural values must remain central in digital transformation. Effective digitalization requires multi-stakeholder collaboration—linking artists, communities, academics, government, and technology actors to ensure accuracy, cultural integrity, and sustainable implementation. Conclusions: Digital technologies hold meaningful potential for revitalizing traditional arts when applied ethically and collaboratively. Sustainable digital preservation requires culturally sensitive approaches, institutional support, and coordinated multi-stakeholder engagement. Future research should involve broader participant groups and comparative cultural contexts to deepen understanding of long-term digital preservation strategies.
Digital financial literacy within the Telegram platform at the @sarjanacrypto community Farabi, Muhammad Nabiel; Damayani, Ninis Agustini; Rodiah, Saleha
Jurnal Informatio Vol 6, No 2 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i2.69804

Abstract

Background: The crypto asset investment ecosystem on Telegram is characterised by extreme Information Velocity, which creates severe cognitive load, triggering irrational herding behaviour and exacerbating investor vulnerability to rampant misinformation.Purpose: This study analyses digital financial literacy as a cognitive defence mechanism against crypto misinformation within the Dark Social ecosystem of Telegram, specifically focusing on the @sarjanacrypto community.Methods: Employing a qualitative single-case study design, data were triangulated from online non-participatory observation, a thematic reduction of 3,974 archived Telegram messages, and in-depth interviews with seven informants spanning various market experiences.Results: Findings reveal how investors practice digital financial literacy to combat crypto misinformation. The results show that investors frequently engage in "Pseudo-DYOR" practices and suffer Situational Regression, in which even experienced individuals revert to impulsive System 1 processing during extreme market euphoria, resulting in an illusion of literacy and a false sense of security that leaves them highly vulnerable to manipulation.Conclusions: Digital financial literacy in high-velocity ecosystems operates as a reactive, evolutionary process rather than a linear educational outcome. Financial trauma acts as the primary catalyst, forcing investors to adopt independent verification. Practically, investor protection strategies must shift from normative dissemination to cultivating cognitive resilience and cross-platform verification habits.
Analysis of library space comfort in supporting student well-being at Universitas Muhammadiyah Sumatera Utara Sitepu, Yuni Larasanti Nurhasanah br; Syam, Abdi Mubarak
Jurnal Informatio Vol 6, No 2 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i2.70634

Abstract

Background: Modern academic libraries no longer function solely as providers of academic information, but also as spaces that support students' comfort and well-being. This study analyses the spatial comfort of the Library of Universitas Muhammadiyah Sumatera Utara and its relationship with student well-being.Purpose: The aim of this research is to evaluate the role of facilities and a sense of safety in creating spatial comfort, as well as to identify the challenges encountered.Methods: This study employed a qualitative case study approach to analyse library space comfort and its relationship with students' well-being at the Universitas Muhammadiyah Sumatera Utara Library. Data were collected through in-depth interviews, observation, and documentation involving librarians and students who actively utilise the UMSU library. The analysis was conducted through data reduction, data display, and conclusion drawing, using Environmental Psychology theory and the Learning Commons concept as analytical lenses.Results: The results indicate that physical aspects (lighting, noise, and layout) and psychological aspects (sense of safety) are the main determinants of spatial comfort, which contribute to reducing students' academic stress. The findings also show that comfortable library spaces improve students' concentration, emotional stability, and learning experiences.Conclusions: In conclusion, libraries are no longer perceived merely as places for studying and discussion, but also as "healing spaces" that provide a calm atmosphere for generating new ideas and relaxing while reading. This study contributes to the discussion of human-centred academic library design by demonstrating that spatial comfort functions not only as physical support for learning activities, but also as a psychological mechanism that supports emotional regulation, stress recovery, and students' well-being within Indonesian higher education contexts.
Optimizing language literacy in students with visual impairment through storytelling training Triandari, Asyifa Putri; Anwar, Rully Khairul; Lusiana, Elnovani
Jurnal Informatio Vol 6, No 2 (2026): 2026
Publisher : Faculty of Communication, Padjadjaran University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/inf.v6i2.66888

Abstract

Background: The low level of literacy, especially among students with visual impairment in Indonesia, is a serious problem that requires special attention. In fact, literacy is a fundamental skill that is essential for every individual, from birth, to participate fully in society. One of the special schools that implements literacy activities to encourage language literacy skills among its students is SLB Negeri A Pajajaran in Bandung, which provides extracurricular activities in the form of storytelling training.Purpose: This study aimed to analyze the application of storytelling training in optimizing the language literacy skills of visually impaired children at SLBN A PajajaranMethods: This research uses a qualitative method with case study approach. Data were obtained through observation, interviews, literature review, and documentation. Data were analyzed using Bandura’s social learning theory and Vygotsky’s cognitive development theory.Results: The storytelling training extracurricular at SLBN A Pajajaran in elementary school level is conducted by having students listen to an audio recording to memorize, practice, and then receive evaluation from the supervising teacher.Conclusions: This activitiy not only hones students’ literacy skills, such as listening, speaking, reading, writing, expressing opinions, and training them to think structurally in the class, but also has a long-term impact in the future such as social self confidence. Future research could conduct studies with the same topic and research subject, but with a greater focus on the effectiveness using a braille book versus an audiobook.

Page 10 of 11 | Total Record : 102

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