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Dian Friana Hidayat
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Journal Industrial Manufacturing
Published by Universitas Muhammadiyah Tangerang
ISSN : 25024582     EISSN : 25803794     DOI : https://doi.org/10.31000/jim
Core Subject : Engineering,
Engineering Industrial & Manufacturing Engineering
Journal of Industrial Manufacturing merupakan jurnal ilmiah yang berfokus terhadap continuous improvement dalam dunia industri (maufaktur dan jasa). Selain itu ruang lingkup jurnal mencakup seluruh keilmuan Teknik Industri.
Arjuna Subject : Teknik (semua kategori) - Tenik Industri dan Manufaktur
Articles 131 Documents
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ANALISIS TINGKAT KEPUASAN KONSUMEN DENGAN MENGGUNAKAN METODE SERVICE QUALITY DAN IMPORTANCE PERFORMANCE ANALYSIS DI TOKO LAPIS LEGIT ROSALINA CAKE Pratama, Hendra; Firdaus, Octasena Rizqi; Ruhimat, Agus
Journal Industrial Manufacturing Vol 10, No 1 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i1.13569

Abstract

Lapis Legit Rosalina Cake shop is a cake shop that offers a wide variety of products such as Lapis Legit, Lapis Surabaya, Lapis Taro Bogor, Brownies, Mavin, Banana Cake, Pandan Cake, Ring Cake, Marble Cake, Tigaraksa Cake, Roll Cake, etc. Because of the diversity, many customers shop at the Lapis Legit Rosalina Cake Shop and this will have an impact on consumer loyalty. Consumer satisfaction can be achieved by providing good service quality. Good service quality can make customers feel comfortable and can make customers come back to shop again. However, from initial observations there were several complaints about customer satisfaction with the quality of services and facilities provided. This study aims to determine the level of customer satisfaction with service quality and what factors should be improved. This study took data from 65 respondents, and then performed Service Quality calculations to find out the Gap value, the Gap results were used as input data for Importance Performance Analysis (IPA) which then identified 2 attributes that must be considered in the Cartesian diagram.
PENYUSUNAN HSSE PLAN PT MULIA GRAHA ABADI PADA KONTRAK PENGADAAN JASA PERBAIKAN DAN INSTALASI WELLHEAD LENGKAP DENGAN AKSESORISNYA DI PT PERTAMINA EP ZONA 4 Kosim, Muhamad Engkos; Hernawati, Tina
Journal Industrial Manufacturing Vol 10, No 1 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i1.13615

Abstract

Health, Safety, Security and Environment (HSSE) Plan adalah rencana kerja dan program kesehatan, keselamatan kerja dan lingkungan yang akan dilaksanakan oleh mitra kerja selama periode kontrak kerja berlangsung. PT Mulia Graha Abadi sebagai mitra kerja/kontraktor dari PT Pertamina EP Zona 4 dalam menjalankan aktivitas pekerjaan pengadaan jasa perbaikan dan instalasi wellhead lengkap dengan aksesorisnya di PT Pertamina EP Zona 4 wajib menyusun HSSE Plan sebelum pekerjaan dilaksanakan. Tujuan dari penelitian ini adalah untuk membahas lebih lanjut mengenai dokumen HSSE Plan PT Mulia Graha Abadi yang akan diterapkan pada kontrak pekerjaan  di PT Pertamina EP Zona 4. Dalam penelitian ini, peneliti menggunakan pendekatan kualitatif dengan metode studi kasus. Metode ini dipilih dikarenakan penelitian ini hanya menfokuskan pada penyusunan  dokumen HSSE Plan PT Mulia Graha Abadi untuk pekerjaan di PT Pertamina EP Zona 4. Data yang digunakan merupakan gabungan dari dokumen-dokumen, hasil wawancara, serta observasi yang dilakukan oleh peneliti terhadap dokumen HSSE Plan. HSSE Plan PT Mulia Graha Abadi disusun  dalam  8 (delapan) elemen  antara lain: komitmen manjemen;  tujuan kebijakan HSSE dan strategi;  organisasi , tanggung jawab, sumber daya, standar dan dokumentasi; manajemen bahaya dan dampak; perencanaan dan prosedur; implementasi dan pemantauan kinerja; audit dan tinjauan manajemen; dan manajemen K3LL-pencapaian lainnya
Perancangan Sistem Informasi Pemanfaatan Food Waste Untuk Peternakan Dengan Metode Design Thinking Gunawan, Akbar; Wahyuni, Nuraida; Ananta, Surya Atmadilaga; ummi, nurul; Barleany, Dhena ria
Journal Industrial Manufacturing Vol 10, No 1 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i1.13853

Abstract

Sistem Informasi Pengelolaan Sampah Nasional (SIPSN) limbah yang paling banyak di Indonesia adalah limbah makanan sebesar 40,1 %. Upaya pemerintah dalam menangani food waste sudah dilakukan seperti membuat peraturan mengenai sistem pengelolaan pangan dan edukasi agar masyarakat mengonsumsi pangan sesuai yang dibutuhkan dan lain-lain. Salah satu cara mengelola food waste dapat dimanfaatkan menjadi pakan ternak. Forum Kolaborasi & Komunitas Peduli Sampah (FOKKALIS) merupakan organisasi yang terbentuk dari masyarakat yang peduli mengenai sisa makanan. Fokkalis mengelola food waste untuk dijadikan pakan ternak, biogas dan pupuk. Alur pengolahan sisa makanan yang sudah terintegrasi dengan baik namun fokkalis terdapat beberapa menjadi kendala seperti belum memiliki database untuk penerimaan sisa makanan dan produk mereka yang diproduksi belum dapat dijual secara bebas. Sistem informasi diharapkan dapat membantu fokkalis dalam mengelola data dari penerimaan hingga data donatur. Perancangan sistem ini menggunakan metode Design Thinking, yang memiliki tahap Empathize, Define, Ideate, Prototype dan Testing. Pada tahap testing, penelitian ini menggunakan pengujian usability testing dengan perhitungan system usability scale (SUS) untuk menguji kegunaan prototipe. Hasil pengujian usability testing, pengguna dapat menggunakan dengan waktu rata-rata yaitu 10 menit 27 detik. Skor SUS dari pengujian ini sebesar 69,5 dimana skor ini masuk ke grade “C” dengan tingkat penerimaan tinggi.
Optimasi Persediaan Bahan Baku Kulit Dengan Metode Economic Order Quantity (EOQ) Pada Produksi Sepatu Safety Di PT. XYZ. Sulistyo, Suryo; Taufik, Erwan
Journal Industrial Manufacturing Vol 10, No 1 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i1.14521

Abstract

Penelitian ini bertujuan untuk mengoptimalkan pengelolaan persediaan bahan baku kulit pada proses produksi sepatu safety di PT. XYZ menggunakan metode Economic Order Quantity (EOQ). Permasalahan yang dihadapi perusahaan adalah ketidaktepatan dalam jumlah dan frekuensi pemesanan bahan baku yang menyebabkan tingginya biaya persediaan dan risiko kekurangan stok. Dengan menggunakan data kebutuhan tahunan sebesar 2.015.853 Ft², biaya pemesanan, serta biaya penyimpanan tahunan, dilakukan perhitungan EOQ untuk menentukan jumlah pemesanan optimal. Hasil analisis menunjukkan bahwa jumlah pemesanan yang efisien adalah sebesar 63.496 Ft² per order dengan frekuensi pemesanan sebanyak 32 kali dalam setahun. Total biaya persediaan (Total Inventory Cost) dapat ditekan hingga Rp 95.244.780. Selain itu, perhitungan Safety Stock sebesar 7.995 Ft² dan Reorder Point sebesar 38.160 Ft² disusun untuk mengantisipasi ketidakpastian permintaan dan waktu tunggu pengadaan. Penelitian ini menyimpulkan bahwa metode EOQ efektif dalam meningkatkan efisiensi pengelolaan persediaan bahan baku serta menjaga kesinambungan produksi. Kata kunci: Economic Order Quantity, persediaan, bahan baku kulit, safety stock, reorder point
Analisis Peningkatan Penjualan Ayam Geprek di UMKM Ma’e, Desa Cadasari, Pandeglang, Banten Dengan Menggunakan Metode SWOT syamsudin, syamsudin; Rifatunnisa, Sindy Gefira; Fadilah, Siti; Harahap, Tasya Putri Nabila; Farozah, Isma Aulia; Adhiman, Rifki Fauzan
Journal Industrial Manufacturing Vol 10, No 1 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i1.14537

Abstract

This study aims to analyze sales improvement strategies for the Ma’e micro, small, and medium enterprise (MSME), which specializes in ayam geprek (smashed fried chicken) and is located in Cadasari Village, Pandeglang Regency, Banten. The approach used in this research is the SWOT method (Strengths, Weaknesses, Opportunities, Threats), which helps identify internal strengths and weaknesses as well as external opportunities and threats faced by Ma’e. Data were collected through direct observation, interviews with the business owner, and customer questionnaires. Based on the SWOT analysis, the X axis score = 3,75 and the Y value = 8,75 from the score results, the position of the MSME is in quadrant I, then the trading strategy is aggressive. The formulation of strategies that can be applied by MSME Ma'e optimizes potential and increases sales. This study is expected to be a reference in making strategic decisions for similar MSME managers in increasing competitiveness and sales.
Optimalisasi Kegiatan Fire Drill bagi Karyawan dalam Menjaga Keselamatan Kerja di Gedung Kantor PT MGA Kosim, Muhamad Engkos; Suryatman, Tina Hernawati; Siskayanti, Rini
Journal Industrial Manufacturing Vol 10, No 2 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i1.14003

Abstract

Fire drill training in the workplace is very important to familiarize employees in the event of a fire. This study examines simulation training in dealing with fire emergencies in the PT MGA office building located in South Jakarta with 23 participants. With proper evacuation simulation training during a fire emergency, it is expected to minimize losses that can occur. Evaluation of the implementation of fire drills is needed to determine how the implementation of fire drills improves the safety of PT MGA employees and how employees understand the implementation of fire drills. In this study, the author used a qualitative descriptive approach and primary and secondary data sources. The results of this study show that the implementation of fire drills is quite effective, with the majority of employees understanding evacuation procedures However, several technical constraints and improvements to facilities and infrastructure such as the type of fire extinguisher, automatic sprinkler system, alarm and hydrant need to be followed up. Follow-up and further training are recommended to improve preparedness.Keywords: Fire Drill, Fire, Evacuation, Office Building, Fire Extinguisher
Analisis Swot Dalam Strategi Pengembangan Pemasaran Agen Kemitraan XYZ Express (Studi Kasus Di Kecamatan Rajeg, Kabupaten Tangerang) Fitriyanto, Abdul Rouf; Soerahman, Soerahman; Sucipto, Eko Hadi Sucipto; Aqshal, Mochamad
Journal Industrial Manufacturing Vol 10, No 2 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i2.14804

Abstract

This study aims to analyze the application of the SWOT method in formulating marketing strategies for XYZ Express in the Rajeg area, Tangerang Regency, focusing on identifying internal and external factors affecting the company's performance. With the research findings, the Internal Factor Analysis Summary (IFAS) score was 0.78, indicating the dominance of strengths over weaknesses, while the External Factor Analysis Summary (EFAS) score was –0.50, suggesting that the external environment is largely influenced by threats. The combination of these values places the company in quadrant II or ST strategy, where internal strengths are leveraged to address external challenges. The company's main strengths include fast and accurate delivery, competitive pricing, and real-time tracking services, while weaknesses are observed in limited promotion, payment method variety, and packaging security. External threats consist of intense competition, rising fuel costs, dependence on technology, and strict government regulations. Based on these conditions, recommended strategies include strengthening core services to maintain competitive advantages, diversifying services by adding payment options and enhancing packaging security, and expanding market reach through more effective digital marketing. Additionally, optimizing technology utilization, developing human resource competencies, and improving operational efficiency are necessary to reduce costs and adapt to external changes. With the implementation of an integrated and adaptive strategy, XYZ Express is expected to expand its market share while reinforcing competitiveness in the increasingly dynamic courier service industry.Keywords: SWOT, marketing strategy, diversification, logistics company, delivery service
ANALISIS PENGENDALIAN KUALITAS KOPIKO CAPPUCINO MENGGUNAKAN METODE SIX SIGMA DMAIC PADA AREA DEPOSITOR DI PT MAYORA INDAH TBK Sutaarga, Ossa; Amiza, Farid
Journal Industrial Manufacturing Vol 10, No 2 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i2.14812

Abstract

Mayora Indah Tbk is a company that produces various kinds of processed foods and beverages, one of which is Kopiko Cappuccino. Problems that arise in the production process still produce defective products, one of which is in the depositor work area. One method that can be used is to use the DMAIC method, the selection of the DMAIC method because many studies have proven that the DMAIC method can reduce DPMO and increase the production sigma level. From the data obtained from January to March 2025, there are three main types of defects in Kopiko Cappuccino products, namely nude sepet defects, incomplete nude defects, and double nude defects as much as 83.18% of the total defects that occur. These three types of defects are analyzed using a fishbone diagram with five main factors, namely machines, humans, materials, environment, and methods. Before the improvement, the DPMO value was 3620 for one million production, the sigma level was 4.18. Methods to control product defects in the depositor section include conducting improvement activities, creating a training schedule for workers, maintaining and repairing machines, creating depositor control forms, maintaining work area cleanliness, improving product monitoring, and modifying equipment. After improvements in June 2025, the sigma value was 4.34 and the DPMO was 2247.
Identifikasi Resiko Cedera Otot Pada Postur Tubuh Operator Di Area Produksi Dengan Metode Rapid Upper Limb Assessment (RULA) Hartono, Hartono; Hidayat, Dian Friana; Kustantyo, Andika
Journal Industrial Manufacturing Vol 10, No 2 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i2.14896

Abstract

The production process in the manufacturing industry still uses human resources in working, there are manual handling conditions that can cause fatigue in workers. A worker's fatigue can affect the worker's attitude, where workers move in an unergonomic manner, such as working with the wrong body posture. As in the production in the plastic cutting machine manufacturing industry where the operator's long work posture activities such as standing, squatting, bending and doing repetitive movements can cause fatigue, discomfort, and pain in the limbs so that it is necessary to analyze the work posture to reduce the risk of musculoskeletal disorders (MSDs) by using ergonomic analysis, namely the Rapid Upper Limb Assessment (RULA) method and the Nordic Body Map questionnaire. The results of the RULA assessment of operators showed a high level of risk, the assessment of grinding machine operators, lathe operators, milling machine operators, and welding operators showed action level 3, and the assessment of painting operators showed action level 4. Suggestions for improvement were made by changing the operator's body posture when working, such as grinding machine operators, milling machine operators, welding operators, and assembly operators obtaining action level 2 and the proposed body posture of lathe operators and painting operators obtaining action level 1.Keywords: Ergonomics, Posture, Musculoskeletal Disorders (MSDs), Rapid Upper Limb Assessment (RULA), Nordic Body Map
PENERAPAN THEORY OF CONSTRAINTS (TOC) UNTUK MENINGKATKAN KINERJA PRODUKSI DI INDUSTRI MANUFAKTUR Ruhimat, Agus
Journal Industrial Manufacturing Vol 10, No 2 (2025): Journal Industrial Manufacturing
Publisher : Program Studi Teknik Industri Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jim.v10i2.14796

Abstract

This research aims to identify and overcome the main obstacles in the production process of LED Classic lamps at PT. Berdikari Inti Gemilang by using the Theory of Constraints approach. The main problem faced by the company is the low production output due to limited capacity at certain workstations. The methods used in this study include bottleneck identification, capacity analysis, and the implementation of Drum-Buffer-Rope to optimize production flow. The results showed that the installation workstation SK-3 was the most significant bottleneck in the production flow. After analysis and improvements, such as adding buffers, standardizing work, and increasing operator work effectiveness, there was an increase in production output and a decrease in the defect rate. The overall implementation of Theory of Constraints has been proven to be able to improve production performance without the need for large investments in machinery or labor.Keywords: Theory of Constraints, Drum-Buffer-Rope, bottleneck, LED production, efficiency.

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