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Journal of Business and Management
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 793 Documents
A STUDY TO DISCOVERING THE DOMINANT FACTOR OF EMPLOYEE ENGAGEMENT CASE STUDY: RUMAH BATIK KOMAR CIGADUNG Azania, Bela; Febriansyah, Hary
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract.Employee engagement become popular because some survey shows that employee engagement can drive production process effectiveness also a good engagement will increase company reputation. The condition of employee engagement divided into three; actively engaged, not engaged and actively disengaged. Actively disengaged employee is dangerous because they can spread the negativity to the others. Impact of negativity can disrupt the production lines, especially in creative industry business that have continued production process. Another loss for the business is also when their well-trained new employee decided to resign because not engage.  The objective of this research are find the factors of employee engagement and define the dominant factor. To achieve the objectives, using factor analysis to define the factor from twelve question of Gallup Q12. The data collection method is quantitative used questionnaire and literature review studying. Literature are about the employee engagement case and recommendation. Subject of this research is staff in marketing and production division Rumah Batik Komar Cigadung, Bandung. From the analysis, there are two factor that influence employee engagement; employee recognition and employee development. After doing the point biserial correlation, employee recognition is the dominant factor that influence employee engagement in Rumah Batik Komar. Therefore, this research give some recommendation to maintain and improve employee recognition. Keywords:  Creative Culture Industry, Dominant Factor of Engagement, Employee Engagement, Gallup Q12, Rumah Batik Komar
Generating 'Creative Tourism Kampung' Through Collaborative Approach in Local Community (A case Study of Kampung Kreatif Dago Pojok) Rahmany, Rizky; Djajadiningrat, Surna Tjahja
Journal of Business and Management Vol 3, No 5 (2014)
Publisher : Journal of Business and Management

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Bandung, well-known as creative city in Indonesia, still has several unanswered questions regarding to its ability to solve poverty and fatuity. Where the expanse of urban area is growing faster within its dominant form of neoliberal urban development, there are some marginal areas sticking out that have lack of attention from government which creates a social jealousy, imbalance in prosperity and potential to a form of social conflict. While there are some unexplored potentials in marginal areas of the city or known as “kampung kota”, a concept of creative tourism village or locally-known as “kampung wisata kreatif” has been created to provide a place for local community to explore their creativity/potentials and to create a social movement in “kampung” that contribute to the development of Bandung in becoming creative city. Dago Pojok is a sample of residential area for lower class in Bandung city that has been branded as “kampung kreatif” since 2003 by Komunitas Taboo and has contributed to Bandung's tourism face for providing local wisdom and authentically traditional activity within its community. The vision of this movement is objected to ignite the soul of kampungs as part of city. By understanding and analyzing the case, this paper provides recommendation that hopefully can be helpful for actuators or implementer in field focus of social development & empowerment, social enterprise, creative industry, anthropology, urban peace development, art educational system, stakeholders engagement and other relevant fields.Keywords: Urbanization, Inequality, Creative Tourism Kampung, Dago Pojok,Community Empowerment,Stakeholders Engagement
The Acceptance of Bitcoin in Indonesia Using Technology Acceptance Model Kumpajaya, Aswinnur; Dhewanto, Wawan
Journal of Business and Management Vol 4, No 1 (2015)
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Abstract. In 2009, the world’s first completely decentralized digital currency Bitcoin was introduced by an pseudonymus programmer known as Satoshi Nakamoto. The hype of a novel currency subsequently motivates research on this phenomenon, especially focusing on what affects individuals to use Bitcoin.This paper attempts to address the issue by creating a model of technology acceptance that fits the specific and unique characteristics of the Indonesian environment by extending the Technology Acceptance Model (TAM). We incorporated the Perceived Compatibility from Innovation Diffusion Theory by Everett Rogers (1962) and added Bitcoin Knowledge, and Perceived Risk as additional external variables for TAM. The data are collected through 108 user of Bitcoin from various online forums in Indonesia and was analyzed using Partial Least Square (PLS) path modelling.The results suggested that indeed the perceived compatibility and knowledge affects user’s intention towards Bitcoin. The findings of this study can prove to be useful for Bitcoin community and exchange service in formulating strategies to increase user base and contributes the literature by formulating and validating TAM to predict Bitcoin adoption. Keywords: Technology Acceptance Model, Bitcoin, Extending TAM, Innovation Diffusion, Compatibility, Risk, Indonesia.
FINANCIAL PERFORMANCE AND CSR IN SOUTHEAST ASIA COUNTRIES LISTED BEVERAGE FIRMS Nagoro, Damar Panuluh; Nainggolan, Yunieta Anny
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. The present world conditions are based on a report from the UN development goals of 2017, improving both on water quality and world energy use to achieve sustainability goals by 2030. Corporate sustainability reporting provides important information for investors including the company's views on environmental issues and sustainability as well as environmental and social mitigation strategies and opportunities to take advantage. Can also be presented influence on financial performance (Krechowicz & Fernando, 2009). This research analyze is there any correlation between corporate sustainability especially on environmental issues (material, water and energy) and financial performance (Stock price, EBIT, NOPAT, and Tobin’s Q) of southeast Asia stock market (Indonesia, Malaysia, Singapore, Thailand, Philippines and Vietnam). This research gives insight and recommendations for the investors in choosing stocks for investment based on environmental performance in materials, energy and water used of the beverage companies. This thesis has scope in Southeast Asia include Indonesia, Malaysia, Singapore, Thailand, Vietnam and Philippines. According to the result of the regression estimation, Total CSR Score is positively significant to Stock Price, EBIT and NOPAT of beverages companies in southeast Asia. It is accordance with (Pettenella, 2010) that said CSR can reduce direct cost that will impact company’s earnings and CSR have significant effect to company’s stock price (De Klerk, de Villiers, & van Staden, 2015). It indicates that all beverages companies should pay more attention to CSR especially in water, energy and material.Keywords: CSR, Energy, Water, Material, Stock Price, EBIT, Tobin’s Q
The Influence of Service and E-Service Quality to Repurchase Intention the Mediating Role of Customer Satisfaction. Case Study: Online Transportation by Go-Jek Indonesia Santoso, Agus; Aprianingsih, Atik
Journal of Business and Management Vol 6, No 1 (2017)
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Abstract. Repurchase intention in the business world becomes critical to increasing the company's revenue. One of them is by improving the service quality which impacts on improving customer satisfaction and repurchase intention by customers. This study examined the relationship between the influence of the service quality and e-services quality toward repurchase with customer satisfaction as the intermediate variable. This research especially examines Go-Ride service from Go-Jek Indonesia in Java with the number of respondents of 415 respondents were obtained through a questionnaire. Data analyzed with multilinear regression and path analysis with classical assumption test. This study found that simultaneous or partially perceived service quality, perceived e-service quality, and customer satisfaction has a significant relationship to repurchase intention that determined with sig <0.005. The magnitude of the effect of service quality towards repurchase intention is 0.075, e-service quality  0.569, customer satisfaction towards repurchase intention is 0.74. Ths study found that customer satisfaction has an important effect to increase the repurchase intention pf Go-Ride by Go-Jek Indonesia. Keywords: service quality, e-service quality, customer satisfaction, repurchase intention
A Comparative Analysis of Islamic and Non-Islamic Banking using Financial Asset-Quality Ratio and Liquidity Ratio Prastawa, Irvantara; Zen, Tuntun Salamatun
Journal of Business and Management Vol 5, No 2 (2016)
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The core objective of this research is to compare and examine financial performance of Islamic banks agains Non-Islamic banks. The research observes that Islamic banking has made unprecedented progress over recent years. In Indonesia specifically, they had been increasing their assets by an average of 43% annually since 2007, and their share of the banking sector’s total assets is growing fast.  Focusing on those asset growth, this research aims to compare it to the main banking system used, which is Non-Islamic banks or Conventional banks, by focusing on the asset side of the financial performance. The financial performance measurement were expressed in six financial ratios in which were categorized into Asset-Quality and Liquidity. These six ratios are: Provision to Earning Assets (PEA), Loan Ratio (LR), Loan to Deposits (LTD), Cash to Assets (CTA), Cash to Deposits (CTD), and Return on Asset (ROA). The data was based on balance sheets and income statements of Islamic and Non-Islamic banks from year 2004 to 2014. To test the hypotheses, Mann-Whitney was utilized to compare those financial performances. In general, the research found significant difference in all six ratios, with each bank had their own better performance in some ratios.
The Financial Feasibility Study of N219 Aircraft in Papua Lubis, Aliananda; Surya, Budhi Arta
Journal of Business and Management Vol 3, No 2 (2014)
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The Republic of Indonesia has the largest archipelago in the world. With the geographical condition, however, there are still several areas that are isolated and difficult to reach, even not accessible by road. These conditions will make it difficult for the Government in an effort to build connectivity between areas in an attempt to equitable development. PT. Dirgantara Indonesia or known as Indonesian Aerospace (IAe) is developing a new aircraft, which is suitable for the mission of the pioneer air transportation. The aircraft is the N-219, which has capacity to carry 19 passengers and cargos and will entry into service in year 2017. The aircraft route that will be discussed specifically in this study is based in Timika, Mimika Regency, Papua. The total project cost and the revenue will determine the project calculation. Then the cost and the revenue will be used to calculate the Net Present Value (NPV), Internal Rate of Return (IRR), and as well as Payback Period (PBP). After all of the calculation is done, then the calculation of the Sensitivity Analysis will be made. Then, the result of the calculation which are NPV, IRR, and PBP will show the project whether it is feasible or not. This final project presents to readers a clearly vision of financial production of a turboprop aircraft. It will also help the potential airlines, which may be interested on buying this kind of aircraft in the future. As for the conclusion, the NPV of the project is USD 37,004,404.- , the IRR is 27.3% (which good because its greater than the Minimum Acceptable Rate of Return), the Payback Period is 5 years 4 months (which is also good enough because it is still during the project lifetime). So from these results, it can be concluded that this project is feasible. Keywords: Aviation Routing, Feasibility Study, Sensitivity Analysis
THE IMPACTS OF SERVICE QUALITY AND PERCEIVED VALUE TOWARD TELKOMSEL’S PREPAID SUBSCRIBERS SATISFACTION : A STUDY OF TELKOMSEL’S VIDEOMAX Prasetya, Savitri Sekar; Fachira, Ira
Journal of Business and Management Vol 6, No 3 (2017)
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Abstract. Telkomsel launched VideoMAX in November 2016 to gain higher market share in a tight competition in telecommunication industry. The service is a data package contains video streaming quota to watch movies or TV series through video-on-demand applications (HOOQ & Viu).This study aims to explore Telkomsel’s prepaid subscribers satisfaction towards VideoMAX. Service quality and perceived value are assessed to evaluate customers’ satisfaction towards VideoMAX.Online & offline questionnaire are distributed to 384 respondents who is Telkomsel’s prepaid subscribers and have used VideoMAX with their domicile in Jabodetabek or Bandung. Multi linear regression (MLR) is used to analyse the impacts of service quality and perceived value towards customers’ satisfaction. The result is service quality and perceived have a significant impact towards customers’ satisfaction statistically. In addition, service quality and perceived value also positively influence customers’ satisfaction. Perceived value has more significant impacts towards customers’ satisfaction rather than service quality. Hence, in order to maintain or increase customers’ satisfaction towards VideoMAX, Telkomsel needs to improve perceived value first then followed by service quality. For further research, the coverage area of the research needs to be expanded into all over nation.Keywords : Customers’ Satisfaction, Mobile Value-Added Service, Perceived Value, Service Quality, Telecommunication Company
New Product Development for a Startup Company (WOODKA) Prasojo, Faris; Indriani, Mia T. D.
Journal of Business and Management Vol 4, No 6 (2015)
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Abstract. WOODKA is a startup business established on September 2013 running in watch industry. WOODKA, as a new startup, needs to develop its line of product by expanding the product design and variety. Up until now, there is no specific design guideline that can be used to develop the next product varieties of WOODKA. Therefore, this research has the objective to explore WOODKA’s design strength according to customer and to find sets of important design attributes that is most preferred by costumer. The study was conducted using direct interview and mail survey which later analyzed with conjoint analysis. The direct interview was to find the most important attribute according to the provider and its previous customer input. The mail survey was later used to ask customer to give rank for the selected combinations which attributes are wood type (ARRO, KOVU, ORLA, NIEO), strap (pattern, leather, printed, plain), and watch’s shape (round, oval). The conjoint analysis was used to find the utilities and importance value of those attributes. The result of this study shows that the attribute that customer consider most in buying WOODKA’s product is the strap, which means that the concept of interchangeable strap WOODKA has really affect customer’s choice. Another result is that the most preferred attribute’s levels according to the utilities are leather strap, round-shaped watch, and ORLA wood type. Therefore, in the future development, WOODKA should try to focus more on developing those parts of its product. Keywords: Startup business, Customer preference, Conjoint analysis, New product development, Fashion accessories
Estimating The Value of PT. Hanjaya mandala Sampoerna Tbk. Using the Discounted cash Flow Method Tadjoedin, Omar Yusuf; Murtaqi, Isrochmani
Journal of Business and Management Vol 1, No 5 (2012)
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The success of Sampoerna attracted Philip Morris International Inc. (“PMI”), which is one of the leading tobaco companies in the world. In May 2005, the majority ownership of Sampoerna was acquired by Philip Morris Indonesia, an affiliate of PMI.In the capital market, the share price of PT HM Sampoerna Tbk. rises after the acquisition. The end of 2005 the share price of HMSP around Rp 8,000 and continued rising until the recent share price of Rp 51,200 in 2012. The author computes intrinsic share value of the company as of 2012.For the purpose of this final project the author will use Discounted Cash Flow method. The result the author’s computation is an intrinsic value of Rp 43,392 at august of 2012. While the share price in 2012 of PT HM Sampoerna Tbk. in capital market is Rp 51.200. Which mean the current share price of PT HM Sampoerna Tbk. is overvalue.PT HM Sampoerna Tbk. has a minimum portion of shares in capital market. Actually, the current outstanding shares only 2.05% from total shares. Therefore the intrinsic value of the author’s computation may not represent the share price of the company in total. In author opinion, the acquisitions cause a positive perception in public that increase the share price.Keywords:  intrinsic share value, discounted cash flow, income approach.