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INDONESIA
Economics, Business and Management Science Journal
Published by Mahesa Research Center
ISSN : -     EISSN : 27753794     DOI : 10.34007
Core Subject : Economy,
Economics, Econometrics & Finance
Economics, Business and Management Science Journal is a journal to manage Mahesa Research Center, for aims to serve as a medium of information and exchange of scientific articles between teaching, students, practitioners and obeservers.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 98 Documents
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Factors Affecting Employee Performance a Study on the Langsa City Pamong Praja and Wilayatul Hisbah Police Unit Azura, Aya Shofia; Repina Simamora, Fitryani Melfa; Afrah, Pheby; Lusida, Novi Mutia; Ritonga, Ali Ibrahim; Yusrita, Yusrita
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.689

Abstract

This study aims to identify and analyze factors that affect employee performance in the Pamong Praja Police Unit (Satpol PP) and Wilayatul Hisbah (WH) Langsa City. Using a quantitative approach with a descriptive design, data was collected through a questionnaire distributed to 100 employees. The results showed that employee competence, work motivation, work discipline, leadership, organizational culture, and community support significantly affected employee performance, with an R² of 0.78. The average score for each factor was 4.2 (competence), 4.0 (motivation), 4.1 (discipline), 4.3 (leadership), 3.9 (organizational culture), and 4.1 (community support). This study found that investment in competency training, motivation development, and positive organizational culture improvement is essential to improve employee performance. In addition, community support also plays an important role in facilitating employee duties. This finding is expected to be a reference for management in formulating effective strategies to improve employee performance, so that public services in Langsa City can be improved as a whole.
Pengaruh Customer Relationship Marketing dan Customer Value terhadap Loyalitas Nasabah Bank Sumut Medan Harahap, Fatimah A. Rizki; Lestari, Indawati
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.743

Abstract

This study aims to analyze the influence of Customer Relationship Marketing (CRM) and Customer Value on customer loyalty at Bank Sumut Medan. This study used primary data obtained from questionnaire answers distributed to 99 customer respondents. The research sample was selected by purposive sampling technique, while the number of samples was determined using the Slovin method. Data collection was carried out through physical questionnaires and Google Forms which were distributed to customers of PT. Bank of North Sumatra Medan Head Office. This study uses the multiple linear regression analysis method to test the relationship between variables. The results of the partial test show that Customer Relationship Marketing has a positive and significant effect on customer loyalty. Similarly, Customer Value has proven to positively and significantly influence customer loyalty. In addition, the results of simultaneous tests show that Customer Relationship Marketing and Customer Value together have a positive and significant effect on customer loyalty. The implications of this study confirm that an effective CRM strategy and increased Customer Value can increase customer loyalty. Therefore, Bank Sumut is advised to strengthen customer relationships through loyalty programs, more personalized services, and increased service value so that customers remain loyal to banking services.
Qualitative Analysis of the Influence of Job Description, Human Capital, and Work Culture on the Performance of Employees of the Langsa Kota Sub-district Office Siregar, Zulfirman; Simamora, Roy Sander; Tarigan, Rini Meylani; Nurmawati, Nurmawati; Rifai, Muhammad; Rahayu, Sri
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.757

Abstract

This study aims to analyze the influence of job description, human capital, and work culture on employee performance at the Langsa Kota Sub-district Office. A qualitative approach is used with a case study method, involving in-depth interviews, participatory observation, and document analysis as data collection techniques. The research informants consisted of the head of the office, administrative staff, and functional employees who were selected purposively. The results of the study show that a clear job description plays an important role in providing job guidance to employees. However, some challenges were found, such as unclear tasks in certain positions and overlapping responsibilities between employees, which could affect work coordination. From the aspect of human capital, formal education, technical training, and work experience have proven to have a great contribution to the quality of employee performance. However, limited access to training and competency development is a major obstacle, especially for new employees. Meanwhile, the work culture at the Langsa Kota Sub-district Office is generally considered positive, especially in the aspect of team cohesion. However, the discipline and innovation aspects still need more attention to encourage productivity and creativity at work. These three factors, namely job description, human capital, and work culture, are interrelated and affect employee performance simultaneously. This study concludes that optimal human resource management must include evaluation of task descriptions, improvement of training programs, and strengthening work culture. The implications of this study are expected to be a reference for the Langsa Kota Sub-district Office to improve employee performance in providing more effective and efficient public services.
Analysis of the Influence of Placement, Leadership, and Work Loyalty on Employee Performance at Bakesbangpol Aceh Tamiang Sormin, Feddy Agustinus; Wahyudi, Hendy; Agusnarya, Luther; Adriyanto, Hasri; Fauzi, Ismart; Pane, Sri Gustina
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.685

Abstract

This study aims to analyze the influence of placement, leadership, and work loyalty on employee performance at the Aceh Tamiang National and Political Unity Agency (Bakesbangpol). The research method used is a quantitative approach with survey techniques. The data was collected through a questionnaire filled out by 61 employees, and analyzed using multiple linear regression. The results of the study show that partially, placement, leadership, and job loyalty have a significant effect on employee performance, with work loyalty having the greatest influence. The regression coefficients of each variable were 0.316 for placement, 0.398 for leadership, and 0.457 for work loyalty, all with a significance value of p 0.05. Simultaneously, these three variables also have a significant effect on employee performance, with an F-count value of 24.76 and an R² of 0.642, which means that 64.2% of the variation in employee performance can be explained by these three variables. This study concludes that proper placement, effective leadership, and high work loyalty together improve employee performance in Bakesbangpol Aceh Tamiang
Pengaruh Pengetahuan Kewirausahaan dan Lokasi Usaha Terhadap Keberhasilan Usaha Pada UMKM Produk Wisatadi Kecamatan Bohorok, Kabupaten Langkat, Sumatera Utara Br Surbakti, Nadya Faradila; Utama Nasution, Amrin Mulia
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.777

Abstract

This study aims to determine the influence of entrepreneurial knowledge and business location on business success in tourism product MSMEs in Bohorok District, Langkat Regency, North Sumatra. This study is quantitative research with a purposive sampling technique, using the Slovin formula to determine the number of samples of 79 respondents. The sample consisted of MSME actors in tourism products who have been running a business for over 3 years and are 5-20 years old. Data were collected through questionnaires and observations, while data analysis was carried out by instrument tests, classical assumption tests, multiple regressions, and hypothesis tests using SPSS 27. The results of the partial test show that entrepreneurial knowledge and business location have a significant effect on business success. This is evidenced by the t-count value of 2,083 t table 1,991 (sig 0.041 0.05) for entrepreneurial knowledge and t count 4,357 t table 1,991 (sig 0.000 0.05) for business location. The simultaneous test also showed a significant influence between the two on the business's success with F count 13,312 F table 3,115 (sig 0.000 0.05). The value of the determination coefficient (R²) of 0.258 (25.8%) shows that the success of MSME businesses for tourism products in Bohorok District, Langkat Regency, North Sumatra, is influenced by entrepreneurial knowledge and business location, while 73.2% is influenced by other factors that were not studied in this study.
The Role of Work Flexibility, Social Support, and Leadership in Improving Employee Performance in the Government and Regional Autonomy Bureau of the Aceh Governor's Office Haswita, Desi; Edi, Edi; Prasetia, Haris; Khaliluddin, Khaliluddin; Syahputra, Romi; Supriadi, Supriadi
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.691

Abstract

This study aims to analyze the influence of work flexibility, social support, and leadership on employee performance in the Bureau of Government and Regional Autonomy of the Aceh Governor's Office. The research sample consisted of 45 employees who were selected purposively. Data collection was carried out using a questionnaire measured through the Likert scale, and data analysis was carried out using the multiple linear regression method to determine the influence of the three independent variables on employee performance. The results of the study show that work flexibility, social support, and leadership have a positive and significant influence on employee performance. Social support was found to have the strongest influence, with a beta coefficient of 0.38, followed by leadership at 0.31 and work flexibility at 0.25. These findings are in line with the theories of job design, social support, and transformational leadership, which emphasize the importance of flexible work policies, strong social support, and participatory leadership styles in increasing productivity. In conclusion, human resource management in government agencies needs to integrate these three factors to create a conducive work environment and encourage optimal employee performance. The implications of this research are also relevant for improving bureaucratic efficiency in the public sector.
Pengaruh Fear of Missing Out dan Price Discount terhadap Tingkat Impulsif Buying Product Skintific di Tiktok Shop (Studi Kasus di Kelurahan Tanjung Rejo, Medan Sunggal, Kota Medan) Kartiwi, Putri Sri; Nasution, Amrin Mulia Utama
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.776

Abstract

This study aims to find out and analyze the influence of Fear Of Missing Out and Price Discount on the level of Impulse Buying of Skintific products on Tiktok Shop (Case Study in Tanjung Rejo Village, Medan Sunggal, Medan City). FOMO is the fear of missing out on trends that encourages impulse purchases, while Price Discount is a marketing strategy that increases the appeal of a product. The research method used was quantitative, with 100 respondents selected using Purposive Sampling, namely active TikTok Shop users who had purchased Skintific products. Data analysis was carried out by multiple linear regression. The results of the study showed that Fear Of Missing Out had a significant effect on Impulse Buying, this can be seen from the significant value (0.009) of 0.05 and the tcount (2.686) compared to the table (1,984). Price Discount has a significant effect on Impulse Buying, this can be seen from the significant value (0.000) from 0.05 and tcount (6.679) compared to ttable (1,984). Fear Of Missing Out (X1) and Price Discount (X2) are simultaneously significant to Impulsive Buying (Y), this can be seen from the value of FcalFtabel and its significance level (0.000) 0.05.
Authoritarian Leadership and Distributive Justice as a Determinant of Employee Job Satisfaction: A Case Study in Idi Tunong, East Aceh Jasmadi, Jasmadi; Silalahi, Valen Parningotan; Norman, Yenny; Ompusunggu, Rudolf Yamasoni; Restianan, Rizni; Helmi, Tengku Ahmad
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.686

Abstract

This study aims to analyze the influence of authoritarian leadership and distributive justice on employee job satisfaction in Idi Tunong, East Aceh. Using a quantitative approach with a survey method, data was collected through a questionnaire filled out by 46 employees. Data analysis was carried out with descriptive statistics, Pearson correlation, and multiple linear regression. The results showed that authoritarian leadership had a significant negative influence on job satisfaction (r = -0.42), while distributive justice had a significant positive influence (r = 0.61). Regression analysis shows that distributive justice plays a greater role in increasing job satisfaction than the negative influence of authoritarian leadership. These findings support the theory of leadership and distributive justice, where an overly authoritarian leadership style can reduce employee motivation and satisfaction, but the application of good fairness principles can improve employee welfare and organizational productivity. In conclusion, leaders in the public sector need to reduce authoritarian approaches and improve distributive justice to maintain employee job satisfaction
Pengaruh Gaya Kepemimpinan dan Pengembangan SDM Terhadap Kinerja Karyawan PT. Ikapharmindo Putramas Medan Zafitri, Amanda Alifah; Prayudi, Ahmad; Pribadi, Teddi
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.784

Abstract

This study aims to analyze the influence of leadership style and human resource development (HR) on the performance of employees of PT. Ikapharmindo Putramas Medan. The research sample consisted of 69 respondents using a saturated sampling technique, where the entire population was used as a sample. The data collection method was carried out through questionnaires, interviews, and literature studies, while data analysis used descriptive methods and multiple linear regression methods with a significance level of 0.05. The results of the F test show that leadership style and HR development simultaneously have a positive and significant influence on employee performance. The results of the determination coefficient (R²) test showed that the Adjusted R Square value was 79%, which means that leadership style and HR development contributed 79% to employee performance, while 21% was influenced by other factors not examined in this study. These findings confirm that leadership improvement and HR development programs are essential to optimize employee performance. PT. Ikapharmindo Putramas Medan is advised to improve leadership training and employee skills to support the company's growth.
Strategi Kolaborasi sebagai Pendorong Inovasi dan Kinerja UMKM di Indonesia Novirin, Barli
Economics, Business and Management Science Journal Vol 5, No 1 (2025): Economics, Business and Management Science Journal, February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/ebmsj.v5i1.741

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a very important role in the Indonesian economy and also function as a driving force for innovation and entrepreneurship. With flexible and adaptive characteristics, MSMEs are able to innovate and adapt to rapid market changes. The main challenges faced by MSMEs in terms of innovation and performance include limited access to resources, both financial and non-financial. In addition, the lack of knowledge and skills in information technology and digitalization is also an obstacle. In this digital era, MSMEs that are unable to utilize information technology will be left far behind by competitors. Strategic collaboration can be an effective solution to overcome the challenges faced by MSMEs in terms of innovation. This study aims to assess the impact of collaboration on innovation and performance of MSMEs in Indonesia where it can be used as a success or failure of MSME strategic collaboration in Indonesia. A qualitative approach and literature review were chosen in depth regarding the phenomenon of strategic collaboration that occurs among MSMEs in Indonesia. Therefore, it is important for MSMEs to develop a clear and measurable collaboration strategy, and to conduct periodic evaluations to ensure that the expected collaboration provides the expected benefits. Thus, strategic collaboration can be a major driver of innovation and performance of MSMEs in Indonesia, which will ultimately contribute to economic growth.

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