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Feedforward: Journal of Human Resource
Published by Universitas Pelita Harapan
ISSN : -     EISSN : 27762025     DOI : -
Core Subject : Social,
Social Sciences
Feedforward: Journal of Human Resource aims to foster leading scientific research on human resource management. It provides a central and independent forum for the critical evaluation and dissemination of research and to publish the highest quality research with evaluation, evidence and conclusions that are relevant to human resource management while engaging human resource management scholars and practitioners. Feedforward: Journal of Human Resource places a strong emphasis on both knowledge and practice, facilitating the exchange of ideas and discoveries on research issues. The journal is intended to give both an academic and practical focus, reflecting the trends, interests in on going human resource initiatives, phenomenon related to business human resource management.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 84 Documents
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Pengaruh Kepemimpinan Transformasional dan Kepercayaan Interpersonal Terhadap Organizational Citizenship Behavior Karyawan [Effect Of Transformational Leadership and Interpersonal Trust on Employee's Organizational Citizenship Behavior] Ie, Mei; Widjaja, Oey Hannes
Feedforward: Journal of Human Resource Vol. 1 No. 2: September 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i2.4053

Abstract

One of the factors that encourage organizational citizenship behavior is transformational leadership. Transformational leadership encourages organizational citizenship behavior that is voluntary and is not directly connected to the organizational reward system, but contributes to improving organizational effectiveness and climate. Apart from transformational leadership, a factor that can affect organizational citizenship behavior is interpersonal trust. When the interpersonal trust among employees is very strong, they tend to show strong Organizational Citizenship Behavior. The purpose of this study was to determine the effect of transformational leadership and interpersonal beliefs on organizational citizenship behavior. Researchers distributed questionnaires to 100 respondents. The sampling method is probability sampling with a simple random sampling type. The data analysis method in this study is a quantitative method and Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) approach. The results of this study state that transformational leadership affects organizational citizenship behavior and interpersonal beliefs affect organizational citizenship behavior of employees.BAHASA INDONESIA ABSTRACT:Salah satu faktor yang mendorong terjadinya organizational citizenship behavior adalah kepemimpinan transformasional. Kepemimpinan transformasional mendorong organizational citizenship behavior yang bersifat sukarela dan tidak terhubung langsung ke sistem penghargaan organisasi, tetapi berkontribusi untuk meningkatkan efektivitas dan iklim organisasi. Selain kepemimpinan transformasional, faktor yang dapat mempengaruhi organizational citizenship behavior adalah kepercayaan interpersonal. Ketika kepercayaan interpersonal di antara karyawan sangat kuat, mereka cenderung menunjukkan perilaku Organizational Citizenship Behavior yang kuat. Tujuan penelitian ini adalah untuk mengetahui pengaruh dari kepemimpinan transformasional dan kepercayaan interpersonal terhadap organizational citizenship behavior. Peneliti menyebarkan kuesioner kepada 100 responden. Metode pengambilan sampel adalah probability sampling dengan jenis simple random sampling Metode analisis data dalam penelitian ini adalah metode kuantitatif dan Structural Equation Modelling (SEM) dengan pendekatan Partial Least Squares (PLS). Hasil dari penelitian ini menyatakan bahwa kepemimpinan transformasional berpengaruh terhadap organizational citizenship behavior dan kepercayaan interpersonal berpengaruh terhadap organizational citizenship behavior karyawan.
Kinerja Karyawan Studi Pada Bank X [Employee Performance at Bank X] Anggarian, Inga; Meilani, Yohana F. Cahya Palupi
Feedforward: Journal of Human Resource Vol. 1 No. 2: September 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i2.4255

Abstract

The purpose of this study was to determine the effect of caring climate, affective commitment, job satisfaction on employee performance at Bank X in Jakarta and Tangerang. This research is a quantitative research with descriptive method, the data used is primary data with survey data collection techniques using an online questionnaire Google Form using a Likert scale to 150 respondents who are employees of Bank X in Jakarta and Tangerang. Data processing using SPSS 26.0 software. This study has four hypotheses tested that are valid and reliable. This study shows that a caring climate has a positive effect on job satisfaction (H1), a caring climate has no positive effect on affective commitment (H2), a caring climate has no positive effect on performance (H3), job satisfaction has a positive effect on affective commitment (H4), job satisfaction work has a positive effect on performance (H5), affective commitment has no positive effect on performance (H6), caring climate has no indirect effect on performance through mediation of affective commitment (H7), and job satisfaction has a positive effect on performance by mediating affective commitment (H8) at Bank X in Jakarta and Tangerang. The contribution of this research provides input for banking managers in improving employee performance through job satisfaction which is built from a caring climate and affective commitment.BAHASA INDONESIA ABSTRACT:Tujuan dari penelitian ini untuk mengetahui pengaruh iklim peduli, komitmen afektif, kepuasan kerja terhadap kinerja karyawan pada Bank X di Jakarta dan Tangerang. Penelitian ini merupakan penelitian kuantitatif dengan metode deskriptif, data yang digunakan adalah data primer dengan teknik pengumpulan data survei menggunakan kuesioner online Google Form menggunakan skala Likert kepada 150 responden yang merupakan karyawan Bank X di Jakarta dan Tangerang. Penggolahan data menggunakan software SPSS 26.0. Penelitian ini memiliki empat hipotesis yang diuji bersifat valid dan reliable. Penelitian ini menunjukkan bahwa iklim peduli berpengaruh positif terhadap kepuasan kerja (H1), iklim peduli tidak berpengaruh positif terhadap komitmen afektif (H2), iklim peduli tidak berpengaruh positif terhadap kinerja (H3), kepuasan kerja berpengaruh positif terhadap komitmen afektif (H4), kepuasan kerja berpengaruh positif terhadap kinerja (H5), komitmen afektif tidak berpengaruh positif terhadap kinerja (H6), iklim peduli tidak berpengaruh tidak langsung terhadap kinerja melalui mediasi komitmen afektif (H7), dan kepuasan kerja berpengaruh  positif terhadap kinerja dengan mediasi komitmen afektif (H8) pada Bank X di Jakarta dan Tangerang. Kontribusi penelitian ini memberi input bagi pengelola perbankan dalam meningkatkan kinerja karyawan melalui kepuasan kerja yang dibangun dari iklim peduli dan komitmen afektif.
Peningkatkan Kemandirian Usaha Para Pelaku UMKM Melalui Perilaku Kewirausahaan [Increase of Entrepreneurial Independence of Small Business Owners Through Entrepreneurial Value] Mulja, Vincent Feriano; Sembel, Jacquelinda Sandra
Feedforward: Journal of Human Resource Vol. 1 No. 2: September 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i2.4316

Abstract

This research was triggered by the massive disruption caused by COVID-19 pandemic which has heavily affected small businesses in a negative way. The unprecedented pandemic resulted in a sharp decline in the number of micro businesses in affected areas in Indonesia, including Semarang. Thus, there is an urgent need to revive micro businesses. This research aims on analyzing the effect of entrepreneurial spirit and values through entrepreneurial behavior to develop business independence. Data analysis in this study was conducted using Structural Equation Modelling (SEM). Research samples consisted of 200 entrepreneurs in Semarang who have run their businesses for more than one year. The findings show that there is an effect of entrepreneurial value and spirit on entrepreneurial independence directly and through entrepreneurial behavior.BAHASA INDONESIA ABSTRACT:Penelitian ini dipicu oleh disrupsi secara massif pada usaha kecil di daerah-daerah terdampak di Indonesia di masa pandemi COVID-19, Semarang. Untuk itu perlu adanya upaya untuk membangkitkan kembali geliat para pelaku bisnis kecil menuju kemandirian usaha. Penelitian ini bertujuan untuk mengetahui keterkaitan antara jiwa kewirausahaan para pelaku usaha dan nilai kewirausahaan yang mereka yakini, yang dapat meningkatkan kemandirian usaha melalui perilaku usaha. Penelitian ini menggunakan Structural Equation Modelling (SEM) untuk melakukan analisis data. Sampel penelitian terdiri dari 200 wirausahawan di Semarang yang sudah menjalani usaha selama lebih dari satu tahun. Hasil penelitian menunjukkan bahwa jiwa kewirausahaan dan nilai kewirausahaan berpengaruh terhadap kemandirian usaha baik secara langsung mampun melalui perilaku kewirausahaan. Perilaku kewirausahaan berpengaruh positif terhadap kemandirian usaha.
Kontribusi Pemimpin Terhadap Kepuasan Kerja Karyawan [Leader's Contribution to Employee's Job Satisfaction] Noferian, Aldy; Hutabarat, Zoel
Feedforward: Journal of Human Resource Vol. 1 No. 2: September 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i2.4344

Abstract

This study aims to determine the effect of the leader-subordinate relationship, task structure, and strength of the leader's position on job satisfaction of Bank X employees in Jakarta and South Tangerang. This research is a quantitative research with survey using online questionnaire with Likert scale with 105 respondents who are employees of Bank X in Jakarta and South Tangerang. The results of this study indicate that the leadership-subordinate relationship, task structure, and strength of the leader's position altogether affect job satisfaction of Bank X’s employees in Jakarta and South Tangerang. Partially, the task structure and strength of the leader's position variables affect job satisfaction, while the leader-subordinate relationship has no effect on job satisfaction. This study emphasizes the relationship between the leader and subordinates, task structure and strength of the leader's position in order to be maintained so that employee productivity can increase in the company.BAHASA INDONESIA ABSTRACT:Penelitian ini bertujuan untuk mengetahui pengaruh hubungan pimpinan-bawahan, struktur tugas, dan kekuatan posisi pemimpin dengan kepuasan kerja karyawan Bank X di Jakarta dan Tangerang Selatan. Penelitian ini merupakan penelitian kuantitatif dengan survei menggunakan kuesioner online dengan skala Likert kepada 105 responden yang merupakan karyawan Bank X di Jakarta dan Tangerang Selatan. Hasil penelitian ini menunjukkan bahwa hubungan pimpinan-bawahan, struktur tugas, dan kekuatan posisi pemimpin secara bersama-sama berpengaruh terhadap kepuasan kerja karyawan Bank X di Jakarta dan Tangerang Selatan. Secara parsial, variabel struktur tugas dan kekuatan posisi pemimpin berpengaruh kepada kepuasan kerja sedangkan hubungan pimpinan-bawahan tidak berpengaruh terhadap kepuasan kerja. Penelitian ini menekankan hubungan antara pimpinan dengan bawahan, struktur tugas dan kekuatan posisi pemimpin agar tetap terjaga sehingga produktivitas karyawan dapat meningkat dalam perusahaan.
Employer Branding Literature Review Singh, Rajesh Prettypal
Feedforward: Journal of Human Resource Vol. 1 No. 2: September 2021
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v1i2.4472

Abstract

The concept of employer branding has attracted many researchers’ attention in the recent years. In today’s business environment, employer branding becomes one important source of competitive advantage that creates value for all companies. Organizations have identified employer branding as an important tool for attracting and retaining a talented workforce. The aim of this study is to get an understanding of employer branding on a broader spectrum and to examine employee engagement, employee retention, and employee satisfaction as the outcomes of employer branding. The paper focused by clarifying the definitions and the outcomes of employer branding.
Komitmen Organisasi Karyawan Tata Usaha Perguruan Tinggi Swasta Wilayah Tangerang yang Dipengaruhi oleh Pemberdayaan, Kerja Sama Tim, dan Pelatihan [Organizational Commitment of Administrative Employees at Private Universities in Tangerang Region Affected by Empowerment, Teamwork, and Training] Therio, Jericko; Barry, Rinto Rain
Feedforward: Journal of Human Resource Vol. 2 No. 1: April 2022
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v2i1.5220

Abstract

Organizational commitment affects how an employee chooses to remain a member of an organization or leave to find another company or to change place of work. As an effort to determine whether there is an influence of Empowerment, Teamwork, and Training variables on the Organizational Commitment of Administrative Employees at Private Universities in the Tangerang Region, this research was conducted. The quantitative approach was chosen as the research paradigm and the sampling technique used was purposive sampling, which was sampling based on the criteria of permanent administrative employees of Tangerang area private universities. Data collection uses Google Forms which was distributed online with a sample of 126 respondents who are permanent administrative employees at private universities in the Tangerang area. This study uses a Likert scale with 5 choices, starting from the option Strongly Disagree to Strongly Agree and the data analysis uses SEM PLS with SMART-PLS software. The result of this study is that Administrative Employee Empowerment has a positive effect on Organizational Commitment, Administrative Teamwork has a positive effect on Organizational Commitment, and Administrative Employee Training has a positive effect on Organizational Commitment. With this research, at least it can provide insight to Private Universities, especially in the Tangerang Area, especially in developing the Organizational Commitment of the Administrative Section employees at Private Universities through increasing Employee Empowerment, Teamwork, and Employee Training.BAHASA INDONESIA ABSTRACTKomitmen Organisasi memengaruhi bagaimana seorang karyawan tetap memilih menjadi anggota organisasi atau keluar untuk mencari perusahaan lain atau berpindah tempat kerja. Upaya untuk mengetahui apakah ada pengaruh variabel Pemberdayaan, Kerja Sama Tim, dan Pelatihan terhadap Komitmen Organisasi Karyawan Tata Usaha di Perguruan Tinggi Swasta Wilayah Tangerang, maka penelitian ini dilakukan. Pendekatan kuantitatif dipilih sebagai paradigma penelitiannya dan teknik sampel yang digunakan yaitu purposive sampling, yang merupakan pengambilan sampel berdasarkan kriteria karyawan tata usaha tetap perguruan tinggi swasta wilayah Tangerang. Pengumpulan data menggunakan Google Form yang disebar secara online dengan jumlah sampel 126 orang responden yang merupakan karyawan tetap tata usaha di perguruan tinggi swasta wilayah Tangerang. Penelitian ini menggunakan skala Likert dengan 5 buah pilihan, dimulai dari pilihan Sangat Tidak Setuju hingga Sangat Setuju dan analisis datanya menggunakan SEM PLS dengan perangkat lunak SMART-PLS. Penelitian ini memperoleh hasil bahwa Pemberdayaan Karyawan Tata Usaha berpengaruh positif terhadap Komitmen Organisasi, Kerja Sama Tim Tata Usaha berpengaruh positif terhadap Komitmen Organisasi, dan Pelatihan Karyawan Tata Usaha berpengaruh positif terhadap Komitmen Organisasi. Dengan adanya penelitian ini, setidaknya dapat memberikan wawasan kepada perguruan tinggi swasta, khususnya di wilayah Tangerang terutama dalam mengembangkan Komitmen Organisasi karyawan bagian tata usaha di perguruan tinggi swasta melalui peningkatan Pemberdayaan Karyawan, Kerja Sama Tim, dan Pelatihan Karyawannya.
Analisis Pengaruh Perceived Meaningful Work, Environmental Transformational Leadership Terhadap Organizational Citizenship Behavior Towards the Environment di Hotel Mercure dan Ibis Samarinda [Effect of Perceived Meaningful Work, Environmental Transformational Leadership on Organizational Citizenship Behavior Towards the Environment at Mercure Hotel and Ibis Samarinda] Laurie, Shania; Hutabarat, Zoel
Feedforward: Journal of Human Resource Vol. 2 No. 1: April 2022
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v2i1.5294

Abstract

An entrepreneur needs to maintain the sustainability of Natural Resources. The aim of this study is to determine the effect of perceived meaningful work and environment transformational leadership on organizational citizenship behavior towards the environment. This research is quantitative research with non-probability sampling method by distributing questionnaires to respondents who are all employees of Mercure and Ibis Samarinda hotels. For the pretest, the respondent's data was collected 30 respondents, while for the sample in the actual test, 222 respondents were collected. The collected data was then processed using the Partial Least Square Structural Equation Model (PLS-SEM) and analyzed further with validity, reliability, bias, and hypotheses testing. The results of the research conducted indicate that the ETL variable has a direct effect on OCBE and also has an indirect effect on OCBE, the PMW variable as a mediating variable. Likewise, the direct effect of ETL on PWM and the direct influence of PMW on OCBE.BAHASA INDONESIA ABSTRACTPelaku bisnis perlu menjaga keberlanjutan Sumber Daya Alam (SDA). Penelitian ini ingin mengetahui pengaruh perceived meaningful work (PMW) dan environment transformational leadership (ETL) terhadap Organizational Citizenship Behavior towards the Environment (OCBE). Penelitian ini merupakan penelitian kuantitatif dengan metode non-probability sampling dengan menyebarkan kuesioner kepada responden yang adalah seluruh karyawan hotel Mercure dan Ibis Samarinda. Untuk pretest, terkumpul data responden sebanyak 30 responden, sedangkan untuk sampel pada actual test terkumpul 222 responden. Data yang terkumpul kemudian diolah dengan menggunakan alat uji Partial Least Square Structural Equation Model (PLS-SEM) dan dianalisis lebih lanjut dengan validitas, reliabilitas, bias, dan hipotesis yang telah dibentuk. Hasil penelitian yang dilakukan menunjukkan bahwa variabel ETL memiliki pengaruh langsung terhadap OCBE dan juga berpengaruh tidak langsung terhadap OCBE variabel PMW sebagai variabel mediasi. Demikian juga dengan pengaruh langsung ETL terhadap PWM dan pengaruh langsung PMW terhadap OCBE.
Membangun SDM dengan Karakteristik Perilaku Kewirausahaan: Studi Pada Mahasiswa Sebuah Perguruan Tinggi Swasta di Indonesia [Building Human Resource Through Entrepreneurial Characteristics: Study of Students in a Private University in Indonesia] Lim, Fredy; Sembel, Jacquelinda Sandra
Feedforward: Journal of Human Resource Vol. 2 No. 1: April 2022
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v2i1.5300

Abstract

This research aims to provide an analysis of the factors that may affect the behavior of or give rise to entrepreneurial characteristics. The lack of entrepreneurs in Indonesia becomes the focus and subject of this research as most of them hold a common mindset of “job seeker”, meaning that they would seek jobs upon finishing their degree. The author hopes that this research would be able to build the mindset of university students in general. This research relies upon the quantitative approach in which electronic questionnaires were used as a method to gather samples. Said sample amounted to 300 active Pelita Harapan University students. The data were then assessed in accordance with the validity and reliability analysis. The software used was SPSS, mainly to process the data gathered. Preliminary analysis to check its validity and reliability involves 30 of the participants’ data. Upon verification, all 300 data were then used to come up with the actual result. The result suggested that there are several factors that may affect the behavior of or give rise to entrepreneurial characteristics.BAHASA INDONESIA ABSTRACTPenelitian ini bertujuan untuk mengetahui faktor-faktor yang memengaruhi perilaku karakteristik kewirausahaan mahasiswa perguruan tinggi di Indonesia. Penelitian ini didasari pada fenomena masih rendahnya jumlah wirausaha di Indonesia yang disebabkan oleh pola pikir masyarakat, terutama mahasiswa yang cenderung memilih sebagai job seeker setelah lulus dari universitas. Peneliti berharap agar penelitian ini dapat membangun SDM dengan karaketeristik kewirausahaan, terutama pada mahasiswa di perguruan tinggi di Indonesia. Penelitian ini menggunakan pendekatakan kuantitatif dengan menggunakan survei melalui elektronik kuesioner sebagai metode pengumpulan sampel. Sampel yang digunakan berjumlah 300 mahasiswa aktif di Universitas Pelita Harapan. Data diolah dengan analisis validitas dan reliabilitas dengan menggunakan software SPSS sebagai aplikasi pengolahan data. Dari hasil penelitian, dapat disimpulkan bahwa tujuh variabel berpengaruh secara siginifikan untuk membangun karakteristik perilaku kewirausahaan pada mahasiswa Universitas Pelita Harapan, yaitu: taking calculated risks, persistence, commitment, goal of definition, systematic planning, persuasion, dan independence.
Analisis Kepemimpinan Transformasional dan Teori U dalam Fourth Industrial Revolution (4IR) yang Menumbuhkan Inovasi di Sekolah Kristen [Analysis of Transformational Leadership and U Theory in Fourth Industrial Revolution (4IR) That Grows Innovation in Christian Schools] Hermawati, Oki; Richard, Richard
Feedforward: Journal of Human Resource Vol. 2 No. 1: April 2022
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v2i1.5302

Abstract

Transformational leadership and the emergence of the U theory and the Fourth Industrial Revolution 4IR is an interesting topic to be discussed in the field of education. This paper is intended to discuss the above topic in the context of Christian education, specifically in Christian schools. The directors and heads in Christian schools are called to develop their students' competency. This in turn, leads to innovations that create new breakthroughs in the field of education that is constantly changing throughout time. Utilizing the U theory to trace the roots of the problem allows the heads of Christian schools to have an open mind, an open heart, and an open will which in turn prepares them to develop their Christian schools continually.BAHASA INDONESIA ABSTRACTKepemimpinan transformasional dan kehadiran Teori U serta konteks Fourth Industrial Revolution (4IR) merupakan rangkaian menarik untuk dikaji dan dibahas dalam konteks dunia pendidikan. Pembahasan yang dilakukan dalam tulisan ini memiliki tujuan untuk melihat rangkaian di atas dalam konteks pendidikan Kristen terutama sekolah Kristen. Para pemimpin dari sekolah Kristen memiliki panggilan untuk melakukan transformasi di dalam organisasinya dan mengembangkan kompetensi dari para pendidik sehingga menumbuhkan inovasi nyata yang menghasilkan terobosan-terobosan baru dan karya dalam dunia pendidikan dalam konteks zaman yang terus berubah. Upaya transformasi dari sekolah Kristen dengan merunut akar permasalahan dengan menggunakan Teori U memampukan pemimpin untuk membuka pikiran (open mind), membuka hati (open heart) dan membuka keinginan (open will) sehingga memiliki kesiapan untuk terus memajukan sekolah Kristen yang dipimpinnya dan selaras dengan visi dan misi dari sekolah Kristen itu sendiri.
Pendidikan Keluarga, Saving Attitudes dan Perencanaan Pensiun: Studi Pada Badan Penyelenggara Jaminan Sosial Kesehatan di Kota Tondano [Family Education, Saving Attitudes and Retirement Planning: Study of Badan Penyelenggara Jaminan Sosial Kesehatan in Tondano City] Tiwow, Rafianty; Wuryaningrat, Nikolas F.; Winerungan, Robert R.
Feedforward: Journal of Human Resource Vol. 2 No. 1: April 2022
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ff.v2i1.5356

Abstract

This study aims to determine the effect of family education on retirement planning at the Tondano Branch Health BPSJS office, the effect of saving attitudes on retirement planning at the Tondano Health BPSJS office, and the influence of family education and saving attitudes towards retirement planning at the BPSJS office. Tondano Health Branch. This study is a causal associative study with a population of 35 members. The number of samples of 35 people was taken using a saturated sampling technique. Methods of data collection using questionnaires and documentation. The data analysis technique used multiple regression. The results of this study indicate that there is a positive and significant effect of family education on retirement planning at the Tondano Branch Health BPSJS office, that there is a positive and significant influence on saving attitudes towards retirement planning at the Tondano Branch Health BPSJS office, and that there is a positive and significant effect, and significant influence of family education and saving attitudes towards retirement planning at the health BPSJS office Tondano Branch. The effective contribution of family education variables and saving attitudes is 82.1% towards retirement planning.BAHASA INDONESIA ABSTRACTPenelitian ini bertujuan untuk mengetahui pengaruh pendidikan keluarga terhadap perencanaan pensiun di kantor BPSJS Kesehatan Cabang Tondano, pengaruh sikap menabung terhadap perencanaan pensiun di kantor BPSJS Kesehatan Tondano, dan pengaruh pendidikan keluarga dan sikap menabung terhadap perencanaan pensiun pada kantor BPJS Cabang Kesehatan Tondano. Penelitian ini merupakan penelitian asosiatif kausal dengan jumlah populasi 35 orang. Jumlah sampel 35 orang diambil dengan menggunakan teknik sampling jenuh. Metode pengumpulan data menggunakan angket dan dokumentasi. Teknik analisis data menggunakan regresi berganda. Hasil penelitian ini menunjukkan ada pengaruh positif dan signifikan pendidikan keluarga terhadap perencanaan pensiun di kantor BPSJS Kesehatan Cabang Tondano, ada pengaruh positif dan signifikan sikap menabung terhadap perencanaan pensiun di kantor BPSJS Kesehatan Cabang Tondano, dan ada merupakan pengaruh yang positif dan signifikan, dan ada pengaruh signifikan pendidikan keluarga dan sikap menabung terhadap perencanaan pensiun di BPSJS kesehatan Cabang Tondano. Kontribusi efektif variabel pendidikan keluarga dan sikap menabung sebesar 82,1% terhadap perencanaan pensiun.

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