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Journal of Tourism Sustainability
Published by Politeknik Negeri Bandung
ISSN : -     EISSN : 27988333     DOI : https://doi.org/10.35313/jtos.v1i1
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Social Sciences
Journal of Tourism Sustainability (JTOS) E-ISSN 2798-8333 is a double blind review journal published by Politeknik Negeri Bandung. It focuses on fostering and stimulating discourses in the tourism research among academics and professionals. JTOS welcomes articles in all areas of tourism research particularly , both applied and theoretical. JTOS publishes articles three times a year; April, August and December. JTOS only accepts and reviews the manuscripts that have not been published previously in any languages and are not being reviewed for possible publication in other journals. This journal is an open-access journal that can be one of the essential readings for academic researchers and business professionals. Articles may include but are not limited to, the fields of: Sustainable Tourism Destination Planning and Development Sustainable Event and Management Green Tourism Business The Future of Tourism Sosio-cultural Sustainability in Tourism
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 151 Documents
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Reframing Slow Tourism in the Post-Pandemic Era: A Systematic Review and Regenerative Framework for Smart–Slow Destinations Wulandari, Wisi; Jayanti, Lilis
Journal of Tourism Sustainability Vol. 5 No. 5 (2025): (Special Issue) Polban Tourism Workshop 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i5.194

Abstract

In the post-pandemic era, slow tourism has transitioned from a niche alternative to a key paradigm for sustainable destination regeneration. However, its rapid scholarly growth has produced conceptual fragmentation and inconsistent theoretical grounding. This study conducts a Systematic Literature Review (SLR) of 31 Scopus-indexed, open-access articles (2020–2025) following PRISMA 2020 guidelines to consolidate theoretical developments, behavioural determinants, and managerial strategies. A thematic analysis reveals a paradigmatic shift from temporal deceleration toward psychological restoration and mindful engagement. The emergence of slomads—long-stay digital nomads seeking autonomy and well-being—defines the behavioural landscape of post-pandemic travel. Evidence also demonstrates a “smart–slow nexus”, where technologies such as e-mobility, GIS-based spatial design, and AI visualization support sustainable access to peripheral regions. The analysis further exposes a governance paradox in the Cittàslow movement between authentic degrowth values and instrumental place marketing. Synthesising these insights, the paper proposes a Regenerative Slow Tourism Framework integrating technological innovation, psychological well-being, and co-created authenticity as drivers of resilient, value-oriented visitor economies. The framework advances theoretical consolidation and offers actionable guidance for policymakers and destination managers pursuing post-growth, regenerative tourism futures.
Evolution of Food Innovation in Hospitality and Tourism: An SLR on Local Heritage and Gastronomy Resilience Intan, Amalia Juliana Monika; Alim, Azmi Kautsar; Widiyanti, Rikantini
Journal of Tourism Sustainability Vol. 5 No. 5 (2025): (Special Issue) Polban Tourism Workshop 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i5.196

Abstract

This study systematically reviews the evolution of food innovation in the hospitality and tourism industry, specifically focusing on the intersection of local food heritage, health-conscious consumption, and sustainability. It aims to examine how food innovation serves as a strategic dynamic capability that influences tourist acceptance and contributes to destination resilience in the post-pandemic context. Following the PRISMA guidelines, a Systematic Literature Review (SLR) was conducted using 34 peer-reviewed articles retrieved from the Scopus database (2020–2025). A qualitative thematic synthesis was employed to categorize innovation drivers, implementation mechanisms, and strategic outcomes, analyzed through the theoretical lens of Dynamic Capabilities and Destination Resilience. The findings reveal a paradigm shift from industrial efficiency toward authenticity-oriented and sustainability-driven practices. Two dominant drivers emerge: the revitalization of indigenous food systems and the demand for functional/health-oriented foods. Crucially, the review identifies that these innovations are operationalized through Short Food Supply Chains (SFSCs), which function as mediating capabilities that transform local resources into competitive advantages. This review contributes to hospitality scholarship by proposing a novel "Sustainable Gastronomy Resilience" framework. Unlike previous product-centric studies, this research theoretically positions food innovation as a core strategic asset for regional stability. The findings offer actionable insights for destination managers and practitioners to strengthen resilience through supply chain integration and culinary storytelling.
Integrated Event Tourism Packaging in National Strategic Areas: A Collaborative Planning Model for SAMOTA, Indonesia Sirajuddin; Radjab, Ramdah; Pidada, Ida Ayu Yadnya Pidada Sari Dewi Utami; Wahyuni, Endang Sri; Suryani, Rochmah Dewi
Journal of Tourism Sustainability Vol. 5 No. 5 (2025): (Special Issue) Polban Tourism Workshop 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i5.197

Abstract

Purpose: This study aims to formulate and validate an integrated event tourism package planning model for the SAMOTA National Strategic Tourism Area (KSPN) in Sumbawa, Indonesia. It addresses the critical gap in existing destination management, where flagship events and natural attractions are often marketed in silos, limiting their economic impact and sustainability. Design/methodology/approach: The study adopts a Research and Development (R&D) approach utilizing the 4-D Model (Define, Design, Develop, Disseminate). Data were collected through in-depth interviews with penta-helix stakeholders, including government officials, local communities, and cross-regional travel agencies (Lombok, Bali, and Makassar). The resulting model underwent expert validation to ensure feasibility and market relevance. Findings: The research produced a "Collaborative Event Tourism Planning Model" that effectively integrates the SAMOTA International Festival (SIF) with iconic destinations (Moyo Island, Saleh Bay, and Tambora). The findings demonstrate that cross-regional stakeholder collaboration—specifically involving travel agents in the co-creation process—is the primary driver for building market confidence and expanding distribution channels. The model yielded segmented tourism packages (2D1N, 3D2N, and Full Day) that successfully extended tourists' length of stay. Originality/value: This study contributes to the event tourism literature by providing a validated, visual planning framework that links event scheduling with destination product packaging. It offers a practical roadmap for Destination Management Organizations (DMOs) to transform sporadic events into sustainable tourism products through structured multi-stakeholder synergy.
The Package Tour Paradox: Contrasting Economic Yields of Mass versus Independent Travelers in Emerging Island Destinations Pratiwi, Yunisti; Santri, Agi; Emansyah, Fardi
Journal of Tourism Sustainability Vol. 5 No. 5 (2025): (Special Issue) Polban Tourism Workshop 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i5.198

Abstract

Post-pandemic tourism recovery necessitates a strategic pivot from arrival statistics to economic yield. This study investigates the micro-economic behaviour of tourists in Belitung, a burgeoning archipelagic destination in Indonesia, by juxtaposing the expenditure patterns of package tour participants against Free Independent Travelers (FITs). Utilising a cross-sectional survey of 399 respondents selected via purposive sampling, the research uncovers a significant expenditure gap. While domestic package tourists demonstrate higher spending stability, a striking paradox emerges within the international segment: independent travellers contribute nearly three times the direct economic yield (IDR 13.5 million) compared to their package-tour counterparts (IDR 5 million). The data reveal that while package tourism minimises leakage through prepaid structures, it limits local economic injection. Conversely, independent travellers exhibit high elasticity in discretionary spending, particularly in local transport and experiential services. These findings challenge the traditional reliance on mass-package models and advocate for a "high-value" strategy supported by digital payment infrastructure and experience-based product diversification.
Supervisory Leadership and Service Quality in Resort Hotels: A Moderated Mediation of Job Satisfaction and Cultural Context Yahya, Antonius Iskandar; Puri, Intan Medya Ratna
Journal of Tourism Sustainability Vol. 5 No. 5 (2025): (Special Issue) Polban Tourism Workshop 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i5.201

Abstract

This study investigates the interplay between supervisory leadership, job satisfaction, and service quality in resort hotels, specifically examining how cultural attraction functions as a boundary condition. Drawing on Social Exchange Theory and the Substitutes for Leadership framework, we hypothesize that local cultural context alters the mechanism by which leadership influences service delivery. Data were collected from 72 frontline staff in West Java, Indonesia, and analyzed using Hayes' PROCESS Macro (Model 15). The results of this exploratory study reveal a significant moderated mediation effect. Interestingly, while supervisory leadership directly enhances service quality, this direct effect diminishes when cultural attraction is high. Instead, in culturally rich environments, leadership influences service quality primarily indirectly by facilitating employee job satisfaction. These findings offer a novel theoretical contribution: strong local culture may act as a "substitute" for direct managerial control, shifting the leader's role from directing tasks to fostering psychological well-being.
The Primacy of Accessibility in Urban Riverfront Tourism: An Empirical Integration of the 3A-TPB Framework in Banjarmasin, Indonesia Alhally, Arafat; Maghfiroh, Sahara; Padli
Journal of Tourism Sustainability Vol. 6 No. 1 (2026): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v6i1.176

Abstract

Urban riverfronts represent strategic recreational assets where terrestrial and aquatic mobility systems converge. Despite their economic significance, the psychological mechanisms governing visit decisions in high-density land-water interfaces remain insufficiently understood. This study examines the impact of attractions, amenities, and accessibility on visitor decisions at Siring Piere Tendean, Banjarmasin, using an integrated 3A-Theory of Planned Behavior (TPB) framework. Utilizing a quantitative survey (n=100) analyzed via multiple linear regression, the findings demonstrate that 3A attributes account for 52.6% of the variance in visit decisions. Notably, accessibility emerges as the dominant predictor, surpassing the influence of amenities and attractions. The data reveal that for the 83% of respondents who are repeat visitors, the riverfront operates as a functional utility hub where behavioral execution is dictated by the absence of mobility friction. Theoretically, this research anchors Perceived Behavioral Control in physical accessibility, establishing a "mobility-control link" in dense urban settings. Practically, the results advocate for a transition toward mobility-centric governance that prioritizes the synchronization of docking facilities and pedestrian connectivity to sustain destination competitiveness.
A Policy Review of the Tourism Ecosystem Paradigm in Indonesia's Law No. 18/2025 Putri, Bintari Pangesti; Prawira, Mega Fitriani Adiwarna; Rumba
Journal of Tourism Sustainability Vol. 6 No. 1 (2026): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v6i1.202

Abstract

Indonesia's Law No. 18/2025 marks a decisive shift from a quantity-driven framework to a quality-focused "Tourism Ecosystem." However, the governance consequences of this deregulation remain under-theorized. Employing a critical socio-legal approach and systems theory, this article contrasts the 2025 reform with Law No. 10 of 2009. The study identifies a "Regulatory Grand Bargain" producing a "Tight-Loose Governance Paradox." Specifically, the state trades structural decentralisation—achieved by abolishing the single-bar industry association—for functional intensification through mandatory Competency Certification and strict carrying-capacity limits. While this architecture advances sustainable tourism, it exposes vulnerabilities: an "orchestration deficit" in intersectoral coordination and the risk of social exclusion for community-based actors. To mitigate these unintended outcomes, the study recommends establishing a digital orchestration platform to enhance policy coherence and implementing affirmative certification subsidies to ensure equitable participation across the new tourism ecosystem.
Communal-Digital Model for Housekeeping Efficiency: A Participatory Action Research in a Resource-Constrained Frontier Region Milyardo, Boiris; Zakharia, Friend; Leki, Erwin Rivaldo
Journal of Tourism Sustainability Vol. 6 No. 1 (2026): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v6i1.203

Abstract

The persistent failure of standardized digital management platforms to resolve operational rifts in frontier tourism destinations stems from a fundamental misalignment between technocentric design and regional infrastructural fragilities. This study evaluates a Communal-Digital Model designed to bridge these gaps by anchoring frugal digital tools within indigenous collectivist ethics. Employing a ten-week Participatory Action Research design at a mid-scale hotel in Indonesia, the research involved 15 housekeeping personnel using messaging platforms and offline spreadsheets analyzed via reflexive thematic analysis and quantitative performance metrics. Implementation resulted in a 44.4% reduction in room turnaround duration and an 80% decrease in inventory auditing discrepancies, while autonomous staff engagement increased from 30% to 85%. These findings validate the conceptual framework of digital communalism, proving that traditional social capital drives technological transformation in non-Western, resource-scarce contexts.
Beyond Words: Indigenous Hospitality and Linguistic Landscaping in NTT Food Truck Entrepreneurship Saragi, Rulli; Malelak, Merlyn Luisa; Milyardo, Boiris; Laka, Egidius Pai
Journal of Tourism Sustainability Vol. 6 No. 1 (2026): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v6i1.204

Abstract

This study examines the operationalization of translingual repertoires and the indigenous teknok ta’ek hospitality philosophy as mechanisms for competitive differentiation in the food truck sector at Lasiana Beach, Kupang. Utilizing a multisited ethnographic design over an eight-week period, the researchers gathered data through participatory observations and semi-structured interviews with 15 key stakeholders, including tourism officials, business owners, and suppliers. Data analysis followed the Miles, Huberman, and Saldaña (2014) framework, ensuring methodological rigor through source triangulation. Findings indicate that the systematic integration of regional vocabulary—such as Dawan, Tetun, and Rote—into menu naming increases customer interaction duration by 35% and purchase conversion by 20%. Furthermore, the institutionalization of teknok ta’ek values through Ama/Ina kinship protocols transforms transactional service into relational exchange, significantly enhancing brand loyalty and yielding an average revenue increase of 30%. The study introduces the concept of "embodied culinary capital," demonstrating how micro-enterprises in peripheral regions can mitigate growth stagnation by leveraging intangible heritage as a dynamic capability. These results provide a scalable framework for inclusive regional development, linking local food biodiversity directly to the tourism value chain.
Bridging Technology And Financial Competence: A Study On Digital Payment Behavior Among Tourists Saepudin, Pudin; Dianawati, Nenden; Sinaga, Endang Komesty; Misran
Journal of Tourism Sustainability Vol. 6 No. 1 (2026): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v6i1.205

Abstract

While digital payment systems have become ubiquitous in tourism, traditional adoption models often overlook the critical role of personal competencies in mature digital ecosystems. This study investigates the impact of self-efficacy and perceived financial literacy (PFL) on digital payment adoption and evaluation among travelers. Using an integrative framework combining TAM, DOI, and UTAUT, and grounded in Social Signaling Theory, data were collected from 495 Indonesian tourists and analyzed via PLS-SEM. The results reveal a significant paradigm shift: traditional drivers such as relative advantage and observability are non-significant, suggesting a "technological domestication" effect where digital benefits have become normalized. Instead, compatibility emerged as the primary driver of actual use. Furthermore, self-efficacy and PFL are core drivers of technological perceptions, with PFL acting as a critical cognitive filter for compatibility and complexity. Finally, actual use strongly predicts user evaluation, confirming Expectation-Confirmation Theory. These findings suggest that in normalized digital landscapes, adoption is driven by contextual resonance and psychological empowerment rather than mere utility. Practically, fintech providers should prioritize user-centric design and literacy-building strategies to foster sustained engagement and long-term loyalty in the travel sector.

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