cover
Contact Name
Eko Susanto
Contact Email
eko.susanto@polban.ac.id
Phone
+6288218734725
Journal Mail Official
jtos@polban.ac.id
Editorial Address
Jurusan Adminitrasi Niaga Program Studi Usaha Perjalanan Wisata Politeknik Negeri Bandung Jl. Gegerkalong Hilir, Ciwaruga, Kec. Parongpong, Kabupaten Bandung Barat, Jawa Barat 40559
Location
Kota bandung,
Jawa barat
INDONESIA
Journal of Tourism Sustainability
ISSN : -     EISSN : 27988333     DOI : https://doi.org/10.35313/jtos.v1i1
Journal of Tourism Sustainability (JTOS) E-ISSN 2798-8333 is a double blind review journal published by Politeknik Negeri Bandung. It focuses on fostering and stimulating discourses in the tourism research among academics and professionals. JTOS welcomes articles in all areas of tourism research particularly , both applied and theoretical. JTOS publishes articles three times a year; April, August and December. JTOS only accepts and reviews the manuscripts that have not been published previously in any languages and are not being reviewed for possible publication in other journals. This journal is an open-access journal that can be one of the essential readings for academic researchers and business professionals. Articles may include but are not limited to, the fields of: Sustainable Tourism Destination Planning and Development Sustainable Event and Management Green Tourism Business The Future of Tourism Sosio-cultural Sustainability in Tourism
Articles 131 Documents
Sustainable Tourism Development Combining Health And Culture As A Local Community-Based Wellness Tourism Attraction In Gebong Memarong Tradisional Village, Airabik, Bangka Regency Hardyanti; Anggara, Bagas
Journal of Tourism Sustainability Vol. 5 No. 2 (2025): Volume 5 Number 2 (2025)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i2.142

Abstract

Gebong Memarong Airabik Traditional Village possesses significant potential for development as a health tourism destination, leveraging its rich natural resources, cultural heritage, and traditional healing practices. This study aims to identify the village's health tourism appeal and examine the roles of key stakeholders, including the Bangka Regency Tourism Office, the Indonesian Tourism Actors Association (ASPI), PT Timah Tbk, local tourism awareness groups (Pokdarwis), and indigenous communities. A qualitative approach was used, with data collected through direct observation, interviews, and documentation analysis. Findings indicate that collaboration between stakeholders and the local community has played a critical role in promoting the village and improving local human resource capacity. The development of health tourism is centered on the use of herbal plants for traditional medicine, which aligns with the principles of sustainable tourism. However, regulatory challenges—particularly concerning land use zoning—remain a threat to the preservation of local wisdom and sustainable development. Ongoing efforts are addressing these issues through formal regulation and the promotion of herbal products and wellness services, such as scrubs, herbal drinks, retreats, and spas for both domestic and international markets. This study emphasizes the importance of integrating cultural values and traditional knowledge into tourism planning, while ensuring institutional support and policy alignment for long-term sustainability.
Assessing the Readiness of Eco-Friendly Boats as Sustainable Transportation in Green Canyon, Pangandaran Regency Ramadhani, Iqlima; Alivia Maharani; Erie Fatimah; Naufal Firdaus; Silviana Apriliyankisi
Journal of Tourism Sustainability Vol. 5 No. 2 (2025): Volume 5 Number 2 (2025)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i2.155

Abstract

The increasing focus on sustainable tourism development underscores the need for eco-friendly transportation to minimise environmental impacts and maximise community benefits. Green Canyon, a leading natural tourism site in Pangandaran Regency, has introduced eco-friendly boats as part of its sustainable tourism initiatives. However, the readiness of this transportation mode has not been systematically assessed. This study aims to evaluate the readiness of eco-friendly boats as a sustainable mode of transportation using a quantitative descriptive method. Data were collected through questionnaires distributed to 150 respondents across three stakeholder groups: local agencies, community members, and tourists. Descriptive statistics were used to analyse perceptions across social, economic, and environmental dimensions. The findings indicate a high level of readiness across all dimensions. Respondents largely agree that eco-friendly boats support environmental conservation, economic inclusivity, and social well-being. The study suggests that further policy support, community training, and environmental monitoring are necessary to strengthen the implementation of sustainable transport at Green Canyon.
Mitigating Operational Risk in Community-Based Tourism: Evidence from Tugu Utara Tourism Village, Indonesia Bahri, Asep Syaiful; Sugiarto; Hendratono, Tonny; Palupi, Santi; Amelia, Rizki; Jason, Jason
Journal of Tourism Sustainability Vol. 5 No. 2 (2025): Volume 5 Number 2 (2025)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i2.159

Abstract

Operational risk in a tourism village refers to failures or deviations in the execution of tourism activities, which, if left unaddressed, may escalate into reputational risks. This study investigates strategies for mitigating operational risks in Tugu Utara Tourism Village, Bogor Regency, West Java, Indonesia. Adopting a qualitative case study approach, data were collected through focus group discussions involving 15 key stakeholders, including tourism village managers, representatives from tourism village associations, and officials from the Bogor Regency Culture and Tourism Office. Thematic analysis was employed to identify and interpret patterns, with findings presented through fishbone diagrams and summary tables. Results reveal four core pillars for operational risk mitigation: system risk, human resource risk, internal risk, and infrastructure and supporting facilities risk. These findings contribute to the growing discourse on community-based tourism resilience by offering a contextualized framework for operational risk governance in rural destinations.
Governance Performance of Pokdarwis in Cipada Tourism Village, Cikalong Wetan Sub-District, West Bandung Regency Ristanto, Hari; Sutono, Anang; Sumaryadi; Rahtomo, Wisnu; Permana, Odang
Journal of Tourism Sustainability Vol. 5 No. 2 (2025): Volume 5 Number 2 (2025)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i2.161

Abstract

Tourism villages are increasingly recognized as models of sustainable and community-based tourism; yet, their success largely depends on the effectiveness of governance. This study evaluates the governance performance of Pokdarwis (Tourism Awareness Groups) in Cipada Tourism Village, West Bandung Regency, from the perspective of visitor satisfaction. Using a quantitative descriptive design, data were collected from 105 visitors via structured questionnaires and analyzed using descriptive statistics. The findings reveal that visitors positively perceived the village's cultural uniqueness and environmental cleanliness, while infrastructure and informational signage were rated lower. Overall satisfaction, emotional happiness, and revisit intention were high, with hospitality and cultural immersion serving as the strongest drivers. Governance reflections suggest that Pokdarwis has been effective in mobilizing community participation and preserving cultural authenticity, but faces challenges in infrastructure provision and interpretive communication. The study concludes that visitor satisfaction serves not only as an outcome but also as a feedback mechanism for governance performance. Practical recommendations include improving infrastructure, enhancing interpretive communication, diversifying tourism products, and strengthening partnerships through the Penta Helix model. This research contributes to tourism governance literature by empirically linking visitor satisfaction to local governance performance in rural contexts.
The Resilience of a Coastal Tourist Destination: An Analysis of Pangandaran's Tsunami Risk Marpaung, Grace; Rahayu, Harkunti Pertiwi
Journal of Tourism Sustainability Vol. 5 No. 4 (2025): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i4.164

Abstract

Pangandaran Beach, designated as a Regional Tourism Strategic Area under the Pangandaran Regency Tourism Master Plan 2018–2025, encompasses several key zones, including West and East Beaches, the Nature Reserve Tourism Park, Pananjung Seafood Tourism Centre, and Pananjung Tourist Village. This study investigates the resilience level of the tourism industry within the Pangandaran Beach area by applying a framework of seven tourism resilience elements: 1) Risk Understanding, 2) Business Operations, 3) Disaster Preparedness, 4) Mitigation Planning, 5) Response and Recovery, 6) Infrastructure and Environment, and 7) Governance and Institutions. Seventy tourism industry stakeholders were surveyed using stratified random sampling with a 90% confidence level and a 10% margin of error. The analysis employed descriptive quantitative methods and Importance-Performance Analysis (IPA). Findings reveal that three key resilience attributes fall into the low-performance quadrant: Disaster Mitigation (DM1), Evacuation Planning (DM2), and Building Structure (E1). Despite efforts by the local government and the Regional Disaster Management Agency (BPBD) to promote disaster risk reduction, DM1 and DM2 remain under-implemented due to industry concerns about potentially deterring tourists. Furthermore, E1 remains underdeveloped due to high renovation costs. Although the overall resilience level is moderate, enhancing stakeholder awareness and investment in disaster preparedness is crucial to strengthening the region's capacity to withstand tsunami-related risks.
Accessible Heritage Tourism Through Universal Design: A Case Study of Peneleh, Surabaya Sumiarsa, Fitri Fadhilah
Journal of Tourism Sustainability Vol. 5 No. 4 (2025): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i4.166

Abstract

Peneleh Village, the oldest settlement in Surabaya, is a heritage area rich in historical and architectural value, offering considerable potential as a cultural tourism destination in East Java. Within the scope of sustainable tourism development, accessibility is a crucial element for ensuring inclusivity, comfort, and equal opportunities for all visitors. This study investigates the current state of accessibility in Surabaya's Old Town through universal design, prioritizing usability, safety, and clarity in public spaces without discrimination. A qualitative descriptive method was adopted, incorporating field observations, in-depth interviews with local stakeholders and tourists, and a review of heritage planning documents and regulatory frameworks. Findings indicate that many infrastructure elements in Peneleh Village do not comply with universal design standards. Out of 35 assessed indicators, only 22.86% were fully implemented, 11.43% were partially implemented, and 65.71% were not implemented—highlighting a significant gap in accessibility provision. Key issues include uneven pedestrian pathways, inadequate visual signage, and a lack of inclusive public facilities. The study presents strategic recommendations to enhance accessibility and reposition Peneleh as a user-centered and inclusive heritage destination. Improving accessibility through universal design enriches visitor experience and contributes to more sustainable and equitable cultural tourism.
From Social Media to Experience: A Digital Marketing Model for Tourism Destination in Bandung Regency Azzahra, Sopia Gina; Fadhlurrahmah, Sitti Nur Azmi; Suhartanto, Dwi
Journal of Tourism Sustainability Vol. 5 No. 4 (2025): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i4.167

Abstract

This study develops and tests a social-media–driven model explaining how destination social-media promotion shapes destination image and attractiveness, enriches tourist experience quality, and drives in revisit intention to tourism destination in Bandung Regency. A quantitative, cross-sectional survey of recent visitors was analyzed using PLS-SEM to estimate the measurement and structural relations. Results show that social-media promotion significantly improves destination image and attractiveness; both subsequently strengthen experience quality, which emerges as the strongest predictor of revisit intention. Reliability and validity diagnostics meet recommended thresholds, and the model explains a substantial share of variance in revisit intention. As a managerial output, the paper proposes a digital tourism marketing model that operationalizes the verified pathway by integrating S-O-R with the AIDA journey—translating attention and interest captured online into desire and action, then aligning on-site delivery with expectations formed on social media to convert engagement into repeat visitation.
The Influence of the Quality of Physical Assets of Geosite Stone Tourist Destinations on Visitor Satisfaction Lestari, Melly Silvia; Setyowati, Tri; Fadjarwati, Nurlaila
Journal of Tourism Sustainability Vol. 5 No. 3 (2025): Special Issues KPI XIII & IRWNS Polban 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i3.168

Abstract

The Stone Garden Geosite is a geotourism destination in West Bandung Regency, boasting physical assets in ancient rock formations dating back over 27 million years. Despite its unique geological appeal, the number of visits to this tourist destination has declined in the past three years, from 110,434 visitors in 2021 to around 80,000 in 2023. The suboptimal quality of physical assets is suspected of influencing this decline. Preliminary observations revealed various issues, including limited accommodation, minimal recreational facilities, poorly maintained educational materials, inadequate prayer rooms, limited toilet facilities, and weak internet connections. This study aims to determine the effect of physical asset quality on visitor satisfaction using the dimensions of physical, accommodation, supporting facilities, and infrastructure. This study employed a quantitative descriptive method with an associative approach. Data were obtained through observation, interviews, and questionnaires with 114 respondents using a purposive sampling technique. Analysis was conducted through validity, reliability, normality, and simple linear regression tests using SPSS version 30. The results showed an R² value of 65,4%, indicating that physical asset quality significantly influences visitor satisfaction.
The Influence of Instagram-Based Electronic Word of Mouth (E-WOM) on Tourists' Visiting Decisions to Malioboro Street, Yogyakarta Ningsi, Devie Purnama; Yovita, Vanesha
Journal of Tourism Sustainability Vol. 5 No. 3 (2025): Special Issues KPI XIII & IRWNS Polban 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i3.169

Abstract

Malioboro Street is a renowned tourist destination in Yogyakarta, Indonesia, frequently visited by domestic and international travellers. In the digital transformation era, destinations have increasingly utilised digital platforms, particularly Instagram, to attract visitors through Electronic Word of Mouth (e-WOM). This study partially and simultaneously examines the influence of three dimensions of e-WOM—Intensity, Valence of Opinion, and Content—on tourists' visiting decisions. Employing a quantitative research method incorporating multiple linear regression and descriptive statistical analysis, the findings indicate that Intensity does not significantly influence visiting decisions, while Valence of Opinion and Content have significant partial effects. Simultaneously, all three dimensions collectively influence tourists' visiting decisions with a coefficient of determination (R²) of 60.1%, indicating substantial influence. The results highlight the strategic importance of managing e-WOM on Instagram to support sustainable tourism development for Malioboro Street.
Assessing the Ecotourism Potential of Birdwatching in Tebet Eco Park, an Urban Green Space in South Jakarta, Indonesia Nismara, Muhammad Inas; Oktovianus; Sitanggang, Igras Vigran Antonio
Journal of Tourism Sustainability Vol. 5 No. 3 (2025): Special Issues KPI XIII & IRWNS Polban 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i3.170

Abstract

As one of the world's megadiverse countries, Indonesia holds vast potential for developing nature-based tourism, particularly avitourism. This study examines the birdwatching ecotourism potential of Tebet Eco Park, an urban green space in South Jakarta, by analyzing bird species' diversity, richness, dominance, and evenness within the park. Bird surveys were conducted from October to December 2024 using standardized observation methods along designated transects. A total of 24 bird species from 21 families were recorded. The Shannon-Wiener diversity index (H' = 2.46) and the Margalef richness index (R = 3.44) indicate moderate species diversity and community stability. Streptopelia chinensis and Pycnonotus aurigaster were the most dominant species, while Zosterops melanurus and Psittacula alexandri were identified as species of conservation concern. Several birds, such as Nectarinia jugularis, were noted for their colorful plumage or distinctive vocalizations, making them attractive for recreational birdwatching. The findings demonstrate that Tebet Eco Park has strong potential to be developed as a sustainable, accessible, and educational birdwatching ecotourism destination within an urban setting.