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Eko Susanto
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Jurusan Adminitrasi Niaga Program Studi Usaha Perjalanan Wisata Politeknik Negeri Bandung Jl. Gegerkalong Hilir, Ciwaruga, Kec. Parongpong, Kabupaten Bandung Barat, Jawa Barat 40559
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Journal of Tourism Sustainability
Published by Politeknik Negeri Bandung
ISSN : -     EISSN : 27988333     DOI : https://doi.org/10.35313/jtos.v1i1
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Social Sciences
Journal of Tourism Sustainability (JTOS) E-ISSN 2798-8333 is a double blind review journal published by Politeknik Negeri Bandung. It focuses on fostering and stimulating discourses in the tourism research among academics and professionals. JTOS welcomes articles in all areas of tourism research particularly , both applied and theoretical. JTOS publishes articles three times a year; April, August and December. JTOS only accepts and reviews the manuscripts that have not been published previously in any languages and are not being reviewed for possible publication in other journals. This journal is an open-access journal that can be one of the essential readings for academic researchers and business professionals. Articles may include but are not limited to, the fields of: Sustainable Tourism Destination Planning and Development Sustainable Event and Management Green Tourism Business The Future of Tourism Sosio-cultural Sustainability in Tourism
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 131 Documents
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Planning for Facility Development at the Situ Cileunca Tourist Area, Bandung Regency Ameliana, Putri Azzahra; Setyowati, Tri
Journal of Tourism Sustainability Vol. 5 No. 3 (2025): Special Issues KPI XIII & IRWNS Polban 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i3.172

Abstract

Situ Cileunca, a natural lake-based tourist destination in Bandung Regency, suffers from substandard tourism infrastructure and spatial disorganization. Preliminary observations reveal critical issues, including limited lodging access, degraded circulation in culinary areas, and the deterioration or absence of key facilities such as toilets, piers, observation towers, and gazebos. This study aims to develop a comprehensive facility development plan for the ±19,600 m² tourism area, aligned with spatial planning regulations and sustainable asset management principles. A mixed-methods approach was adopted, combining field observation, stakeholder interviews, and document analysis. The facility development framework is structured into three core dimensions: (1) accommodation facilities (lodging, culinary zones, playground); (2) supporting facilities (entrance gate, parking, footpaths, sanitation, security posts, waste bins, souvenir kiosks, piers, gazebos, observation towers, and photo spots); and (3) tourism auxiliary facilities (information center and signage systems). The proposed development emphasizes spatial restructuring, visual quality enhancement, and functional integration to improve visitor experience and operational efficiency. The total post-tax estimated cost for the entire project is IDR 52,239,849,498. The results contribute to formulating a replicable model for facility redevelopment in nature-based tourism destinations.
Internalizing Local Wisdom in Tourism Management: A Strategy for Sustainable Tourism in Pangandaran, Indonesia Ginting, Ayu Rahayu Muliani; Dzakiyyah, Hilwa Dhiyya Haibah; Pratama, Armandha Redo
Journal of Tourism Sustainability Vol. 5 No. 3 (2025): Special Issues KPI XIII & IRWNS Polban 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i3.173

Abstract

This study explores the integration of local wisdom into tourism management as a strategic foundation for sustainable tourism development in Pangandaran, Indonesia. As a coastal tourism destination enriched by the cultural intersection of Sundanese and Javanese communities, Pangandaran presents a unique repository of local values that remain underutilized in current tourism practices. Using a qualitative descriptive approach, data were collected through field observations, literature review, and in-depth interviews with local community members. The findings reveal that the internalization of traditional values—such as the Nampaling festival, Hajat Laut ritual, Sedekah Bumi ceremony, and the cultural norm of Someah ka Semah (hospitality toward guests)—is implemented through community-based planning, coordination, and control mechanisms. These values not only reinforce environmental stewardship and cultural preservation but also enhance social cohesion and local economic benefits. The active participation of local communities ensures the continuity of these traditions while fostering inclusive and sustainable tourism governance. This study concludes that local wisdom, when systematically embedded in tourism management, contributes significantly to sustainable development goals by balancing ecological, socio-cultural, and economic dimensions.
Revitalizing Mangrove Botanical Garden Ecotourism in Surabaya Through Bamboo Fencing Innovation to Mitigate Coastal Abrasion Maulida, Rizqa; Prameswari, Kania Intan Putri
Journal of Tourism Sustainability Vol. 5 No. 3 (2025): Special Issues KPI XIII & IRWNS Polban 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i3.174

Abstract

Global climate change continues to significantly impact coastal ecosystems, particularly mangrove forests significantly, which are critical in maintaining ecological stability and protecting coastal areas from erosion. The Surabaya Mangrove Botanical Garden, Indonesia's only mangrove botanical garden, is increasingly vulnerable to coastal abrasion due to rising sea levels and the intensification of extreme weather events. This study explores the potential application of bamboo fencing as an environmentally friendly innovation to mitigate coastal erosion and revitalize ecotourism in the area. Utilizing a literature-based method, this research evaluates the effectiveness of bamboo barriers in reducing wave energy, facilitating sediment deposition, and enhancing mangrove regeneration. The findings indicate that bamboo fences serve as a natural coastal defense mechanism, strengthening shoreline resilience, supporting ecosystem sustainability, and promoting conservation-based ecotourism. Furthermore, this initiative aligns with the United Nations Sustainable Development Goals (SDGs), particularly Goal 13 (Climate Action) and Goal 15 (Life on Land), by integrating nature-based solutions into coastal management strategies.
Tourists' Local Food Experience: Linking Cultural Value, Knowledge, and Product Quality to Consumption Emotion and Satisfaction Andih, Deisy Christina; Prawira, Mega Fitriani Adiwarna; Karnawati, Hennidah
Journal of Tourism Sustainability Vol. 5 No. 4 (2025): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i4.178

Abstract

Local food consumption in tourism represents a cognitive and affective process through which visitors interpret cultural meaning and evaluate quality. This study develops and tests an integrative model linking cultural value, knowledge appreciation, and product quality to branding, perceived economic value, and consumption satisfaction. Data from 319 domestic and international tourists who experienced Indonesian gastronomy were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). Results show that cultural value and local identity strongly enhance knowledge and cultural appreciation, which in turn increase perceived product quality and support for local communities. These cognitive–ethical factors exert the greatest influence on emotional satisfaction, while branding alone shows no significant direct effect. Perceived quality and community alignment, rather than aesthetic branding, drive tourists' emotional engagement and satisfaction. Theoretically, this study introduces the concept of cognitive–ethical authenticity to explain how knowledge and moral resonance jointly produce satisfaction in gastronomic tourism. Managerially, the findings highlight that effective destination strategies should prioritise interpretive learning, transparent sourcing, and community-based experience design over symbolic branding. Overall, the research clarifies the cultural–cognitive pathway that underpins satisfaction in gastronomic experiences and advances a framework for authenticity-centred tourism development.
Linking Attractions, Amenities, and Tourist Satisfaction: A Conceptual and Empirical Study of Pasir Padi Beach, Indonesia Laia, Patrisia; Listyorini, Haniek
Journal of Tourism Sustainability Vol. 5 No. 4 (2025): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i4.177

Abstract

Coastal destinations often emphasize natural attractions but overlook the role of supporting amenities in shaping tourist comfort and satisfaction. Existing research on Indonesian beach tourism remains largely descriptive, rarely integrating these dimensions within a conceptual framework. This study investigates how the development of attractions and amenities contributes to tourist comfort and satisfaction at Pasir Padi Beach, Pangkalpinang. Using a qualitative approach through semi-structured interviews, field observations, and document analysis, the data were thematically analyzed and triangulated across stakeholder perspectives. Findings reveal that while the beach offers distinctive natural and event-based attractions, limited and poorly maintained amenities—such as sanitation, lighting, and spatial organization—reduce perceived comfort and satisfaction. The study develops an analytical model linking attractions–amenities–comfort–satisfaction adapted from the 4A and SERVQUAL frameworks, highlighting the interdependence between physical infrastructure and experiential quality. Theoretically, the research contributes to destination development discourse by contextualizing service quality concepts in coastal settings; practically, it provides guidance for local governments in integrating amenity improvement within sustainable tourism planning.
Language in Tourism: Linguistic Landscape Analysis of Candi Jiwa Museum Collections Syafroni, Roni Nugraha; Pratama, Rizki Teja; Rosalinda, Rosalinda
Journal of Tourism Sustainability Vol. 5 No. 4 (2025): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i4.165

Abstract

Heritage studies often struggle to move beyond descriptive cataloguing toward interpretive frameworks that reveal how artifacts encode cultural meaning. This study applies semantic field theory—originally developed for linguistics—to the collections of the Candi Jiwa Museum in West Java, Indonesia. Through qualitative analysis of artifacts and contextual materials, nine semantic domains were identified, including funerary ritual, architectural symbolism, environmental adaptation, domestic–sacred convergence, and symbolic economy. These findings demonstrate that artifacts function not as inert remnants but as interconnected semiotic systems that sustain continuity, cosmology, and identity values. The study advances two key contributions. Theoretically, it extends semantic field analysis into material culture, showing how objects can be decoded as networks of meaning without reducing their contextual richness. Practically, it repositions museums as pedagogical mediators that engage youth through interpretive dialogue rather than passive display. The results challenge conventional heritage discourse that privileges the authenticity of objects, arguing instead for preservation of semiotic systems as the true foundation of cultural sustainability.
Analysis of Key Drivers Influencing Airline Ticket Purchases at a Conventional Travel Agency in Bandung Widiyanti, Rikantini; Gusniarti , Raflina Syifa
Journal of Tourism Sustainability Vol. 5 No. 1 (2025): Volume 5 Number 1 (2025)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i1.163

Abstract

Shifting consumer travel behavior and the dominance of online platforms have challenged the relevance of traditional travel agencies such as XYZ Travel Agency, a conventional service provider based in Bandung. This study aims to identify the key drivers of airline ticket purchase decisions using a quantitative approach and Confirmatory Factor Analysis (CFA). A structured questionnaire consisting of 23 indicators was distributed to 106 respondents. The results reveal four key influencing factors: (1) brand popularity and price appeal, including brand recognition and competitive pricing; (2) credibility, reflecting trust, reputation, and information accuracy; (3) competitive pricing, defined by price–value alignment and service transparency; and (4) service convenience and efficiency, encompassing responsiveness, route variety, and ease of transactions. These findings indicate that customer decisions are influenced by more than price alone—brand trust, service quality, and perceived value are also critical. To remain competitive, traditional travel agencies must enhance brand presence, provide reliable, accessible services, and align their offerings with evolving customer expectations.
Evaluation of Air Pollution in Terms of Sustainability: The Case (Example) of Izmir Carbon Footprint Çolakoğlu, Ülker; Işik, Ceyda; Aydın, Armağan
Journal of Tourism Sustainability Vol. 5 No. 4 (2025): (Article In Press)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i4.180

Abstract

Air pollution is a global problem and significantly impacts every country. Therefore, this study aims to assess the future state of air pollution in Izmir. One of the key innovations of our study is demonstrating how PM (particulate matter) levels specifically influence tourists' destination choices. This study utilizes quantitative data analysis and preprocessing using the Pandas and NumPy libraries. The research methodology is based on data collected from the National Air Quality Monitoring Network. We evaluated the number of ships arriving at Izmir's port from 2008 to 2024 and created maps to visualize changes, including those during the COVID-19 period. Based on our findings, it can be concluded that annual CO (carbon monoxide) and NOX (nitrogen oxide) levels in Izmir are high and are significantly higher in industrial areas than in rural areas. The scenario analysis conducted in this research indicates that if air pollution continues to increase by 15%, air travel will be more severely affected than sea travel. Implementing effective waste management strategies in port cities is believed to benefit both the environment and public health. Practical implications: Key actions to combat air pollution include encouraging local travel habits, increasing the appeal of green transportation options, and raising environmental awareness. Green travel supports a more sustainable transportation system by reducing residents' environmental impact. In the future, informing travelers about ecological damage could lead to changes in travel behavior.
Analysis of the Application of Visitor Management to Visitor Satisfaction at Museum Geologi Septiyani, Dwi; Chendraningrum, Dinarsiah
Journal of Tourism Sustainability Vol. 5 No. 3 (2025): Special Issues KPI XIII & IRWNS Polban 2025
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i3.182

Abstract

This study examines how the implementation of visitor management influences visitor satisfaction at the Museum Geologi in Bandung, Indonesia. Although visitor management has been widely discussed in the tourism literature, empirical evidence from educational museums in developing countries remains limited. A quantitative descriptive design was employed using a structured questionnaire distributed to 125 visitors. Visitor management was measured through four dimensions—access management, placement of facilities and interpretation, regulation of support facilities, and time and space distribution—while visitor satisfaction was assessed using expectation conformity, revisit intention, and willingness to recommend. Data were analyzed using simple linear regression. The findings reveal that both visitor management and visitor satisfaction are rated highly. Visitor management has a significant and positive influence on visitor satisfaction (R² = 0.666; t = 15.418; p < 0.001). These results emphasize that well-planned visitor management enhances visitor experience and satisfaction, particularly through efficient access systems and clear spatial guidance. The study contributes to the growing discourse on sustainable and inclusive visitor management practices in public educational attractions. Managerially, the findings suggest that museums should adopt integrated digital systems and inclusive accessibility design to improve visitor satisfaction and ensure long-term sustainability.
AI and Spiritual Compatibility: Examining Human-Technology Interaction in Gen-Z Muslim Pilgrimage Septyandi, Chandra Budhi; Utomo, Sherly Rakasiwi Putri
Journal of Tourism Sustainability Vol. 5 No. 2 (2025): Volume 5 Number 2 (2025)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jtospolban.v5i2.183

Abstract

This study investigates the adoption of artificial intelligence (AI) in domestic Islamic pilgrimage (ziarah) among urban Generation Z Muslims in Indonesia. Using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) approach, the study tests a conceptual model that incorporates perceived usefulness, AI-spiritual compatibility, trust in AI-generated religious content, perceived social norms, attitude, behavioral intention, and actual use behavior. Based on responses from 323 participants, the results indicate that attitude toward AI-assisted pilgrimage is the strongest predictor of both intention and actual usage. Perceived usefulness, trust, and social norms also significantly influence behavioral outcomes, while AI-spiritual compatibility exerts a weaker yet positive effect. These findings suggest that a combination of individual evaluation and socio-cultural context shapes the adoption of spiritual technology. The study contributes to the growing discourse on digital religion by demonstrating how AI can facilitate meaningful religious experiences. Implications for developers, religious leaders, and policymakers are discussed, along with directions for future research.

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