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Ilmi Usrotin Choiriyah
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INDONESIA
Indonesian Journal of Public Policy Review
Published by Universitas Muhammadiyah Sidoarjo
ISSN : -     EISSN : 25989901     DOI : https://doi.org/10.21070/ijppr.v17i0
Core Subject : Social,
Social Sciences
Indonesian Journal of Public Policy Review (IJPPR) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This journal aims is to provide a place for academics and practitioners to publish original research and review articles. The articles basically contains any topics concerning public policy on all aspects. IJPPR is available in online version. Language used in this journal is Indonesia or English.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 478 Documents
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Revealing Public Service Quality: Assessing Satisfaction Levels and Performance in a Local Administrative Unit Lestari, Arum Putri Damayanti; Sukmana, Hendra
Indonesian Journal of Public Policy Review Vol 23 (2023): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v23i0.1320

Abstract

This study delves into the pivotal role of service quality in organizational development, focusing on public service satisfaction at the Suko Village Office, Sidoarjo Sub-district, Sidoarjo Regency. Employing a descriptive quantitative approach through survey methodology, 390 respondents were randomly sampled. Data collection involved primary and secondary sources, while analysis utilized the Community Satisfaction Index (CSI) based on 9 service elements following the Indonesian Minister of Administrative and Bureaucratic Reform Regulation No. 14/2017. Results reveal an average score of 0.111 across the 9 service elements, with the perception interval indicating service quality and performance falling within the "Very Good" category (A). Notably, Service Element U7 (Service Behavior) attained the highest score with an interval value of 3.48 (A), while U9 (Facilities and Infrastructure) marked the lowest with a score of 3.30 (A). This underscores the need for continued focus on infrastructure improvements despite commendable service quality and performance across most domains. Highlights: Methodology: Utilized quantitative survey methodology with 390 randomly sampled respondents. Service Element Analysis: Revealed varying satisfaction levels across 9 service elements, highlighting high performance in Service Behavior and the need for improvement in Facilities and Infrastructure. Performance Assessment: Overall assessment indicated "Very Good" service quality and performance, signaling effective service delivery within the studied administrative unit. Keywords: Public Service Quality, Community Satisfaction, Service Performance, Survey Methodology, Service Elements
Enabling Smart Governance: SIPRAJA Service System Implementation Agustin, Nailul Isnaini; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol 23 (2023): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v23i0.1321

Abstract

This study investigates the implementation of SIPRAJA as a manifestation of smart governance in the administration of Suko Village, Sidoarjo Sub-district, Sidoarjo Regency. Employing a descriptive research design with qualitative methodology, data were collected through interviews, documentation, and observation. Findings reveal key aspects for improvement, notably in communication among RT RW entities for more effective dissemination of information to the community. However, the human resource, infrastructure, and disposition factors within SIPRAJA in Sidoarjo Sub-district align effectively with the objectives set by the local government. The village officials in Suko demonstrate optimal performance in service delivery, exhibiting friendly attitudes and assisting residents unfamiliar with the SIPRAJA application. Additionally, the bureaucratic structure ensures clear task allocation and service responsibilities, exemplified by the Village Head's management and the SOP that ensures the issuance of documents without charge, obtainable directly at the village government office. This study underscores the need for enhanced communication strategies while highlighting the successful alignment of resources and bureaucratic structure toward efficient service provision, ultimately advancing the discourse on smart governance implementations in rural settings. Highlights: Improved Communication: Addressing gaps in information dissemination among local entities (RT RW) crucial for community engagement. Efficient Service Provision: Effective utilization of human resources and infrastructure aligned with government objectives. Transparent Bureaucratic Processes: Clear task allocation and SOP ensuring cost-free document issuance, enhancing accessibility for residents. Keywords: Smart Governance, SIPRAJA, Rural Administration, Service Delivery, Bureaucratic Structure
The Government's Accountability in Granting Permits for Keeping Protected Wildlife as Pets Safitri, Sifa' Ulya; Rosnawati, Emy
Indonesian Journal of Public Policy Review Vol 23 (2023): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v23i0.1322

Abstract

This study investigates governmental accountability regarding permits granted for the domestication of protected wildlife. Employing a juridical-normative method with a conceptual approach, it scrutinizes scenarios where wild animals, under domestic care, cause harm. Findings indicate that accountability remains with the owner in the event of wildlife attacks. However, negligence in adhering to granted permits resulting in animal death invokes penalties per Conservation Law No. 5/1990: imprisonment up to 5 years and fines up to Rp. 100,000,000. Notably, dispensations granted due to permit discrepancies underscore the complexity of the issue. This research underscores the legal intricacies and implications of wildlife ownership, stressing the imperative of stringent compliance with conservation laws to preserve endangered species. Highlights: Wildlife Ownership Responsibility: Owners bear accountability for wild animal actions under domestic care. Permit Compliance and Implications: Negligence in permit adherence may lead to legal penalties and wildlife protection law violations. Conservation Law Enforcement: Strict compliance is crucial to safeguard endangered species and maintain biodiversity. Keywords: Wildlife ownership, Legal accountability, Conservation law, Permit compliance, Endangered species
Social Policy Implications: Comparative Analysis of Diabetes Mellitus Coding Accuracy in Public and Private Hospitals Prayuda, Muhammad Galih; Nisak, Umi Khoirun
Indonesian Journal of Public Policy Review Vol 23 (2023): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v23i0.1323

Abstract

This study investigates the critical role of coding accuracy in managing medical records, focusing on data completeness in healthcare services. Utilizing 30 medical records from two distinct hospitals, the research evaluates the completeness of diagnostic information. Results reveal significant differences between Hospital Bhayangkara Pusdik Porong, with 46.7% complete records, and Hospital 'Aisyiyah Siti Fatimah Tulangan, presenting 73.3% completeness. The Non-Parametric Independent-Samples Mann-Whitney Test yields a significant value of p=0.037, indicating a noteworthy disparity between the two institutions. These findings emphasize the necessity of standardized coding practices to enhance data accuracy and consistency in healthcare, highlighting implications for improved record-keeping and information management strategies. Highlights: Coding Accuracy: Highlighting the crucial role of precise coding in healthcare data management. Institutional Disparities: Signifying notable differences in data completeness between distinct hospitals. Standardization Need: Emphasizing the necessity for standardized coding practices to ensure consistent and accurate healthcare records. Keywords: Healthcare, Data Coding, Medical Records, Completeness, Comparative Analysis
Challenges in Implementing Online Administrative Services for Civil Registration: A Case Study of Plavon Website Oktavia, Elvira Nur; Choiriyah , Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol 23 (2023): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v23i0.1324

Abstract

This study aims to evaluate the effectiveness of the Plavon website, an online service introduced by the Civil Registry Office in Sidoarjo, Indonesia, for population administration. The innovative service, initiated in 2021, aimed to streamline document processing for citizens, including birth certificates, change of address notices, family cards, identity cards, and death certificates. Utilizing a descriptive qualitative research method and employing data collection techniques such as observation, interviews, and documentation, this study employed both primary and secondary data. The research utilized purposive sampling and focused on e-government effectiveness theory. The findings indicate that the Plavon website has not reached its intended audience effectively. Many elderly individuals lack understanding of its usage, possess no smartphones, or face technological gaps with smartphones and computers. Suboptimal program awareness among the populace remains a challenge. Additionally, the program lacks clear operational instructions, particularly regarding the implementation of the Plavon website. Despite operating under the legal framework of Ministerial Regulation No. 7 of 2019 for online population administration services, this study highlights crucial gaps in implementation and audience outreach, indicating the need for strategic improvements and enhanced public awareness campaigns. Highlights: Accessibility Gap: Elderly and Technologically Disadvantaged: Elderly individuals and those lacking technological proficiency face challenges accessing and utilizing the Plavon website for administrative services. Program Awareness Deficiency: Limited Understanding and Outreach: The study reveals insufficient public awareness about the Plavon website, indicating a need for enhanced educational campaigns and outreach strategies. Implementation and Instructional Shortcomings: Lack of Clear Operational Guidelines: Deficiencies in providing clear operational instructions for using the Plavon website hinder its effective implementation, demanding improved procedural guidance for users. Keywords: Online Civil Registration, E-Government, Plavon Website, Administrative Services, Public Awareness
Analysing Poedak Application Efficiency in Rural Population Administration Santoso, Arif Budy; Riyadh, Ahmad
Indonesian Journal of Public Policy Review Vol 23 (2023): July
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v23i0.1325

Abstract

This study investigates the efficacy of the Poedak application in population administration services within Karangandong village, utilizing a descriptive qualitative approach. Employing purposive sampling, primary and secondary data were collected via observation, interviews, document abstracts, and recordings. Results indicate Poedak's effectiveness through four key indicators: precision in program objectives, successful program dissemination, alignment with program goals, and program monitoring. The findings reveal commendable precision in program targeting, robust program dissemination through online media and direct community engagement, goal congruence with Gresik Regency's expectations, and effective program monitoring. However, challenges such as limited village-level Poedak awareness among residents and server connectivity issues in Karangandong Village hindered its seamless operation, impeding the application's effectiveness. This study underscores the need for enhanced community awareness initiatives and robust technological infrastructure to optimize the Poedak application's effectiveness in rural population administration. Highlights: Technological Impact: The study assesses the efficacy of the Poedak application in rural administrative services, shedding light on its technological impact on population documentation and management. Challenges in Implementation: It highlights connectivity issues and limited community awareness as pivotal challenges hampering the seamless operation of the Poedak application in rural settings. Need for Enhanced Awareness: Emphasizes the significance of community-oriented awareness programs to bolster the adoption and effectiveness of technological solutions like Poedak in rural administration. Keywords: Poedak application, rural administration, effectiveness, challenges, community awareness
Role of Village Government in Waste Management in Kejapanan Village, Gempol District, Pasuruan Regency Tadasi, An Nisa'Reigi; Choiriyah, Ilmi Usrotin
Indonesian Journal of Public Policy Review Vol 24 (2023): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v24i0.1327

Abstract

This qualitative descriptive study investigates waste management in Kejapanan Village, Gempol District, Pasuruan Regency, focusing on the government's role and influencing factors. Employing interviews, observation, and documentation, the research reveals the government's dual role as motivator and facilitator through community empowerment, training, and providing essential facilities. Collaborations with environmental services address staffing shortages. Supporting factors include community appreciation and cooperation, while hindrances involve damaged garbage trucks and insufficient waste management machinery. The implications underscore the need for repairs, additions, and improved collaboration to enhance waste management in Kejapanan Village, offering insights applicable to global waste management challenges Highlight : The study explores the multifaceted role of the government in waste management, emphasizing its function as a motivator and facilitator through community empowerment initiatives. Significant aspects include the provision of essential facilities by the village government, such as warehouses, toilets, and waste-handling machinery, contributing to effective waste management programs. Collaboration with environmental services is identified as a crucial dynamic, addressing staffing shortages and highlighting the importance of inter-agency cooperation for comprehensive waste management solutions Keywords: Waste Management, Government Role, Community Empowerment, Environmental Collaboration, Infrastructure Improvement
Analysis of Village Financial Management Putri, Milania Hasya; Umar, Ahmad Riyadh
Indonesian Journal of Public Policy Review Vol 24 (2023): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v24i0.1328

Abstract

This study examines the financial management of Wedi Village in Gedangan District, Sidoarjo Regency, focusing on the alignment between the Annual Village Budget (APBDes) and the Village Medium-Term Development Plan (RPJMDes), the capacity of village officials in report preparation and financial accounting, and the proficiency of SISKEUDES application operators. Applying a qualitative approach, the research employs observations, interviews, and documentation for data collection. While the village demonstrates adherence to regulatory guidelines, hindrances include incomplete accommodation of community aspirations in the APBDes, conflicting central government regulations, and diminished village autonomy in financial management. The study highlights the need for streamlined regulations to enhance village financial autonomy and recommends targeted training programs for officials to address operational challenges in financial management. Highlight : Comprehensive Analysis: This study provides a thorough examination of the financial management practices in Wedi Village, shedding light on the compatibility issues between the APBDes and RPJMDes, as well as challenges in utilizing the SISKEUDES application. Capacity Building: The research underscores the crucial need for targeted training programs for village officials, emphasizing the lack of skills in preparing accountability reports and financial accounting, thereby addressing a key obstacle in effective financial management. Autonomy Challenges: The study highlights the impact of overlapping central government regulations, reduced village autonomy, and the inability to accommodate all community aspirations in the APBDes, advocating for regulatory reforms to empower villages in managing their finances. Keywords: Village Financial Management, APBDes, RPJMDes, SISKEUDES Application, Regulatory Compliance
Cash Assistance: Addressing COVID-19 Pandemic-induced Poverty Khisbi, Mochammad Alfalah; Rodiyah, Isnaini
Indonesian Journal of Public Policy Review Vol 24 (2023): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v24i0.1329

Abstract

This study employs Edward III's policy implementation theory to examine the implementation of the Social Cash Assistance (BST) program in Gebang Village, Sidoarjo Regency. Utilizing a descriptive qualitative method with data gathered through observation, interviews, and documentation, the research identifies communication, resources, dispositions, and bureaucratic structure as critical factors. The findings reveal that the BST program in Gebang Village has been effectively executed, with robust communication facilitated through coordination meetings and outreach. Human resources, comprising village employees and supporting staff, demonstrate high commitment and operate within health protocol guidelines. Despite optimal implementation, challenges such as limited beneficiaries, social jealousy, and program discontinuation in 2022 are identified. The study underscores the need for addressing these challenges to enhance the program's sustainability and effectiveness. Highlight : The study employs Edward III's policy implementation theory to analyze the optimal execution of the Social Cash Assistance (BST) program in Gebang Village, Sidoarjo Regency. Effective communication strategies, including coordination meetings and program outreach, contribute to the successful implementation of the BST program, ensuring high commitment from the village employees and supporting staff. Identified challenges, such as limited beneficiaries, social jealousy, and the discontinuation of the BST program in 2022, underscore the importance of addressing obstacles for enhanced program sustainability and effectiveness. Keywords: Social Cash Assistance, Implementation, Gebang Village, Policy, Challenges
Revolutionizing Global Administration: PATEN Excellence Unveiled Mursyidah, Lailul; Rafsanjani, Moch. Jalaluddin
Indonesian Journal of Public Policy Review Vol 24 (2023): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v24i0.1330

Abstract

This study investigates the quality of Integrated Administrative Services (PATEN) in the Dlanggu sub-district office, Mojokerto Regency. Utilizing a descriptive research design with a qualitative approach, the performance of administrative service employees is analyzed. Data collected through interviews, observation, and documentation reveal that service speed is commendable, and employee politeness and friendliness are satisfactory. While some service quality indicators are met, the overall service quality in Dlanggu District is deemed good and reasonably optimal. The study identifies both supporting factors and constraints affecting employee performance. This research contributes to the understanding of integrated administrative services and suggests potential areas for improvement in Dlanggu District, providing insights applicable to similar contexts globally. Highlight : Performance Assessment: Utilizing a qualitative approach, this study evaluates the performance of employees providing Integrated Administrative Services (PATEN) in Dlanggu Sub-District, offering insights into service quality indicators and efficiency. Supporting Factors and Constraints: Through interviews and observation, the research identifies key factors influencing employee performance, shedding light on both supporting elements and constraints that impact the delivery of integrated administrative services. Global Applicability: The study's findings contribute to the broader understanding of administrative service quality, providing valuable insights applicable to diverse contexts beyond Mojokerto Regency, with implications for global practitioners and policymakers. Keywords: Integrated Administrative Services, Performance Analysis, Dlanggu Sub-District, Service Quality, Mojokerto Regency

Page 16 of 48 | Total Record : 478

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