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SMBJ: Strategic Management Business Journal
Published by Universitas Pembinaan Masyarakat Indonesia
ISSN : -     EISSN : 27756572     DOI : https://doi.org/10.55751/smbj
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Strategis Bisnis Manajemen (SMBJ) menerbitkan penelitian yang menyelidiki strategi bisnis organisasi dalam mengelola kinerja karyawan di tempat kerja untuk meningkatkan kinerja organisasi dengan menawarkan berbagai informasi penelitian tentang perilaku kerja. Jurnal ini didedikasikan untuk penelitian asli (kuantitatif dan kualitatif), baik teori maupun metode pengukuran.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 57 Documents
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THE INFLUENCE OF LIQUIDITY RATIO, PROFITABILITY RATIO, AND SOLVENCY RATIO ON COMPANY VALUE IN THE PROPERTY AND REAL SECTOR COMPANIES ESTATE IN INDONESIA STOCK EXCHANGE 2016-2017 PERIOD Redy Herinanto Albertus; Eka Dwi Lestari
Strategic Management Business Journal Vol. 2 No. 02 (2022): December, 31 2022
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v2i02.49

Abstract

This study aims to analyze the partial effect of the Current Ratio (CR), Operating Profit Margin (OPM), and Debt to Equity Ratio (DER) on firm value (PBV). Analyzing the simultaneous effect of the Current Ratio (CR), Operating Profit Margin (OPM), and Debt to Equity Ratio (DER) on firm value (PBV) in property, real estate, and building construction companies in the Indonesia Stock Exchange. The population in this study were all property, real estate, and building construction sector companies listed on the IDX from 2016 to 2017. In comparison, the sample of this study was determined by purposive sampling to obtain 19 sample companies. The type of data used is secondary data obtained from www.idx.co.id. This study uses multiple linear regression analysis to see the effect of each independent variable on the dependent variable. Based on the results of multiple regression analysis with a significance level of 5%, the results of this study conclude, simultaneously, Current Ratio (CR), Operating Profit Margin (OPM), and Debt to Equity Ratio (DER) have a significant effect on firm value (PBV). Partially Current Ratio (CR) and the Debt to Equity Ratio (DER) have a significant effect on firm value (PBV). While the variable Operating Profit Margin (OPM) partially has no significant effect on firm value (PBV). JEL Classification: M20, M41, O16
THE ROLE OF INTERNAL CONTROL OVER SALES, RECEIVABLES, CASH RECEIPTS, AND CASH DISBURSEMENTS AT PT. INDAKO TRADING CO Henny Andriyani Wirananda; Wan Dian Safina; Wilda Sri Munawaroh Harahap
Strategic Management Business Journal Vol. 2 No. 02 (2022): December, 31 2022
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v2i02.52

Abstract

This study aims to determine the role of internal control over sales, accounts receivable, cash receipts, and cash disbursements at PT. Indako Trading Co. The data used in this study is primary data, and the subject is PT. Indako Trading Co. While the object of this research is internal control. Data collection techniques were carried out through observation, interviews, and documentation studies. The overall research results indicate the role of internal control over sales at PT. Indako Trading Co has been running well because there is a separation of duties and authority between employees to minimize errors and fraud that might occur in the company. The role of internal control over receivables and sales at PT. Indako Trading Co is good and separates the parts according to their respective fields. Internal control over cash receipts and disbursements at PT. Indako Trading Co has not been carried out according to proper procedures. This is because employees in the inputting section of cash receipts sometimes often cover deposits from other people due to delays in recording cash. It is feared that fraud can occur regarding cash receipts and disbursements. JEL Classification: M20, M41, O16
THE EFFECT OF PERSONAL DEVELOPMENT ON EMPLOYEES OF PUBLIC HOUSING EMPLOYEES AND HOUSING SERVICES IN MEDAN CITY Wan Dian Safina; Henny Andriyani Wirananda
Strategic Management Business Journal Vol. 2 No. 02 (2022): December, 31 2022
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v2i02.53

Abstract

This study is titled the Impact of personal development on employees of public housing and housing services in Medan City. This study aimed to determine whether human resource development affects employee performance in the Public Housing and Settlement Office of Medan City. The data used in this study is primary data using a research instrument in the form of a questionnaire. The research population was 160 employees of the Medan City Housing and Settlements Office. In the end, a random sample of 48 respondents was used. The method used in this research is a quantitative descriptive method. The T-test result was 7,871, so staff development positively and significantly impacts the performance of housing and services workers in Medan City. It is recommended to encourage improving the performance of public housing and housing services workers in Medan City; managers who care about efforts to develop human resources, primarily through training, are needed.  Keywords:Human Resource Development, Personal Development, Employee Performance JEL Classification: L20, L25, M10
THE EFFECT OF FINANCIAL RATIO ON VALUE COMPANIES WITH FINANCIAL DISTRESS AS INTERVENING VARIABLES IN THE COMPANY MANUFACTURE Anthonius Yanto Gebang; Yusrizal Purba
Strategic Management Business Journal Vol. 2 No. 02 (2022): December, 31 2022
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v2i02.54

Abstract

Globalization that has occurred throughout the world has significantly impacted various aspects of the life of the world community. This study aimed to determine the direct effect of liquidity, solvency, profitability, and financial distress on firm value partially and simultaneously, as the indirect effect of liquidity, solvency, and profitability on firm value through financial distress as an intervening variable. This study uses a quantitative approach. In a sample of 28 companies, this study uses SPSS 22. The results of testing the liquidity effect on the firm value obtained t count 2.424 > t table 2.093 and a significance of 0.048 <α = 0.05. The results of testing the effect of solvency on the firm value obtained t count 2.558 > t table 2.093 and a significance of 0.013 <α = 0.05. The results of testing the liquidity effect on the firm value obtained t count 0.098 > t table 2.093 and a significance of 0.922 <α = 0.05. The results of testing the liquidity effect on the firm value obtained t count 2.152 > t table 2.093 and a significance of 0.019 <α = 0.05. Sobel test results show that financial distress cannot mediate the indirect effect of liquidity, solvency, and profitability on firm value. The regression coefficient for the direct effect of liquidity on firm value is 0.739. Meanwhile, the indirect effect of liquidity through financial distress as an intervening variable is -0.03293. JEL Classification: M10, M21, M41
THE INFLUENCE OF LEADERSHIP STYLE AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE AT ESA SEJAHTERA FOUNDATION Mulyani Rody Muin; Indra Yonda Syahputra; Sri Wahyuni
Strategic Management Business Journal Vol. 2 No. 02 (2022): December, 31 2022
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v2i02.55

Abstract

This study aims to determine the influence of leadership style and work discipline on employee performance at the ESA Sejahtera Foundation. The population in this study was all permanent employees at the Esa Sejahtera Pekanbaru Foundation, which amounted to 54 people who had the same group level. At the same time, the sample in this study is the total population using a saturated sampling technique (census). The data collection techniques in this study are interviews and questionnaires, with data analysis using descriptive methods and multiple regression. The results of the study show that leadership style and work discipline have a significant effect on employee performance at the ESA Sejahtera Foundation. The contribution of leadership style and work discipline to employee performance was 72.2%, while the remaining 27.8% was determined by other factors not observed in this research model. For this reason, researchers suggest the need for leaders to pay attention to their subordinates, meaning that leaders must be willing to listen and understand what employees want and need. It is necessary always to provide employees with discipline input so that later employees will always come to work on time and not leave the office prematurely. In addition, the company needs to continuously monitor the quality of employee work by requiring each employee to monitor each work in detail and then re-check to prevent errors. JEL Classification: M20, O15, O40
THE EFFECT OF HUMAN RELATIONS, WORK ENVIRONMENT, AND ORGANIZATIONAL CULTURE ON WORK ETHICS (Study of Manufacturing Companies in Indonesia) Suryadi Suryadi; Anthonius Yanto Gebang
Strategic Management Business Journal Vol. 2 No. 02 (2022): December, 31 2022
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v2i02.45

Abstract

Study this aim to know the influence of human relations, environment, physical work, and organizational culture on the work ethic at the Injection PT. Yasunli Eternal Main Plastic. The type of study used is quantitative. They are using observation data collection techniques, questionnaires, and literature study. Method taking sample use probability sampling, which manifold simple random sampling and sampling conducted on 150 employees of the Injection PT. Yasunli Eternal Main Plastic. To determine the number of samples, use the formula slovin. Method analysis used is test validity, test reliability, classical assumption test, normality test, multicollinearity test, heteroscedasticity test, multiple linear regression analysis, and hypothesis testing, T-test. From the research results, the variables of Relations, Physical Work Environment, and Organizational Culture partially have a positive and significant effect on the work ethic variable. JEL Classification: L20, L25, M12
THE EFFECT OF PRODUCT QUALITY, PERCEIVED PRICE AND ACCESSIBILITY ON CUSTOMER SATISFACTION: AN EMPIRICAL STUDY IN INDONESIAN RESTAURANTS Ridwan Ari Saputra; Jamaludin Khalid
Strategic Management Business Journal Vol. 3 No. 01 (2023): June 30, 2023
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v3i01.56

Abstract

This study examines the effect of product quality, price perception, and accessibility on customer satisfaction at STEAK 21. X1 is product quality, X2 is price perception, X3 is accessibility, and Y is customer satisfaction. This study used a survey-based quantitative research design using a purposive sampling sample with 30 respondents. This study uses primary data or data collected directly from respondents who came to steak restaurant 21, including their perceptions of aspects of product quality, price perception, and accessibility with the number of respondents as many as 100 respondents. Thus the data collected in this study was 130 data or respondents. Based on the results of the analysis in this study using validity tests, reliability tests, descriptive analysis, data normality tests, heterochedasity tests, multicollinearity tests, linearity tests, multiple linear regression tests, t-tests, f tests, correlations and coefficients of determination that produce a description, namely, There is a significant influence between product quality (X1) on customer satisfaction (Y) with a significant value of 0.002 < 0.05, there is a positive influence and significant in the price perception variable (X2) to customer satisfaction (Y) with a significant value of 0.000 < 0.05 and accessibility (X3) on STEAK 21 also had a significant influence on customer satisfaction on STEAK 21 (Y) with a significant value of 0.002 < 0.05. Finally, the combined findings suggest that product quality, price perception, and accessibility significantly influenced consumer satisfaction at STEAK 21. JEL Classification: M31, O14
THE INFLUENCE OF SERVICE QUALITY, BRAND IMAGE AND ACCESSIBILITY ON HOTEL CUSTOMER SATISFACTION IN INDONESIA Wahyu Agus Triono; Jamaludin Khalid
Strategic Management Business Journal Vol. 3 No. 01 (2023): June 30, 2023
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v3i01.58

Abstract

This study was conducted to determine the influence of service quality, brand image, accessibility on customer satisfaction at Amaris hotel Panglima Polim 2. This study used the multiple linear regression method. The population data used in this study were customers of Amaris Hotel Panglima Polim 2 which amounted to 100 respondents using quantitative. The data used in this study used primary data collected directly from respondents. The collected data is processed using the SPSS version 25 application, including validity tests, reliability tests, data normality tests, heterochedasisity tests, multi-collinearity tests, linearity tests, multiple linear regression tests, t tests and f tests. From this research, it proves that the quality of service affects customer satisfaction, brand image and accessibility do not affect customer satisfaction. Then the quality of service, brand image, and accessibility simultaneously affect customer satisfaction at Amaris Hotel Panglima Polim 2. JEL Classification: M21, M31
THE EFFECT OF PRICE AND EWOM TOWARD CUSTOMER VALUE AND THE IMPLICATION TO CUSTUMER LOYALTY IN KINGS’ COFFEE STORE Rahmat Hidayat; Sutrisna Sutrisna; Nandan Limakrisna
Strategic Management Business Journal Vol. 3 No. 01 (2023): June 30, 2023
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v3i01.59

Abstract

This study aims to determine the effect of price and ewom toward customer value and the implication to custumer loyalty at Kings’ coffee shops, considering the large number of visitors who come even though there are many coffee shops in Cikarang, therefore researchers want to conduct research on these coffee shops, with the object of research at the Kings’ shop and the population used is all coffee shop visitors and the sample is 191 respondents. Based on the results of the research and discussion of the results of research data analysis described in the previous chapter, the conclusion of this study is that price has possitive effect to value custumer but has no positive and significant effect on custumer loyalty at the Kings’ Coffee Shop, Ewom has a positive and significant effect on the custumer value and custumer loyalty of the Kings’ Coffee Shop. Simultaneously, Ewom and price have a simultaneous effect on custumer value at Kings’ coffee shops and price, ewom and custumer value has possitve effect toward custumer loyalty. In this research, custumer value is full mediating variable. JEL Classification: M31, O14
THE INFLUENCE OF EMOTIONAL INTELLIGENCE AND WORK STRESS ON JOB SATISFACTION OF CUSTOMER SERVICE OFFICER BAKTI PT BANK CENTRAL ASIA Tbk KCU PEKANBARU R. Rudi Alhempi; Loveana Syaifora; Mulyani Rody Muin
Strategic Management Business Journal Vol. 3 No. 01 (2023): June 30, 2023
Publisher : UPMI Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55751/smbj.v3i01.67

Abstract

This research aims to determine the influence of emotional intelligence and work stress on job satisfaction of customer service officers at PT Bank Central Asia Tbk KCU Pekanbaru. This research is a quantitative research with emotional intelligence and job stress variables on job satisfaction. This study uses data collection techniques by distributing questionnaires. The number of samples in this study were all CSO Bakti employees of PT Bank Central Asia Tbk KCU Pekanbaru, totaling 47 employees. The data analysis technique used is multiple linear regression, coefficient of determination, and hypothesis testing. According to results of the study simultaneously that emotional intelligence and work stress affect the job satisfaction of CSO Bakti employees at PT Bank Central KCU Pekanbaru. Emotional intelligence and work stress contributed 79,6% to the job satisfaction of PT Bank Central Asia Tbk KCU Pekanbaru employee customer service officers, while the remaining 20.4% was accounted for by other variables not examined in this study.

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