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Contact Name
Aditya Halim Perdana Kusuma Putra
Contact Email
adityatrojhan@gmail.com
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+6282292222243
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Editorial Address
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Sulawesi selatan
INDONESIA
Golden Ratio of Mapping Idea and Literature Format
Published by Manunggal Halim Jaya
ISSN : -     EISSN : 27766381     DOI : https://doi.org/10.52970/grmilf
The Golden Ratio of Mapping Idea and Literature Format (GRMILF) is the first innovative journal in the world that collects and resumes prior research / recent studies. The Golden Ratio of Mapping Idea and Literature Format (GRMILF) aims to make it easier for global readers to get and read resumes from various summaries of research results concisely and clearly. Therefore, the Golden Ratio of Mapping Idea and Literature Format is expected to make it easier for scholars to find research gaps and target the SOTA (State-of-the-art) and novelty in their development. The scope of the article in the Golden Ratio of Mapping Idea and Literature Format (GRMILF) is multidisciplinary and (or) interdisciplinary expertise.The Golden Ratio of Mapping Idea and Literature Format (GRMILF) accepts various approaches in literature reviews (e.g., mapping literature, bibliometric, systematic literature review, etc.).
Arjuna Subject : Umum - Umum
Articles 60 Documents
Search results for , issue "Vol. 6 No. 1 (2026): July - January" : 60 Documents clear
Implementation of the Digital Membership System on Customer Loyalty Ariyanti, Riska; Dailami, D.; Utami, Heriska Fadhilah; Rahmadani, Dinda Sri; Putri, Dwi Fadhilla; Hsb, Adelia Putri; Candra, Nasya Arsyika
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1379

Abstract

This study aims to analyze the implementation of a digital membership system at Sultan Kisaran Barbershop and its impact on customer loyalty. The digital membership system implemented using the WhatsApp Business platform is integrated with the cashier system, allowing customers to monitor point accumulation in real-time and get various attractive incentives. The research method uses a qualitative descriptive approach with data collection through observation, interviews, and transaction documentation. The study's results indicate that implementing a digital system increases the frequency of customer visits, strengthens retention, and triggers referral activities that contribute to the expansion of the customer network. The selection of simple technology that suits local conditions has proven effective in minimizing adaptation barriers, while customer emotional engagement is further strengthened through service personalization. Despite challenges in digital literacy and human resource readiness, training and mentoring efforts have overcome these obstacles. Thematic analysis revealed that the digital membership system provides significant added value in terms of behavior, value perception, and customer emotional attachment, thus supporting a sustainable increase in loyalty.
The Relationship Between Nutritional Status and Age at Menarche in Adolescent Girls: A Literature Review Ratnasari, Tri; Soviana, EIida
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1404

Abstract

Menarche or first menstruation is an important indicator in the reproductive development of teenage girls. The age of menarche can be influenced by various factors, one of which is nutritional status. The unbalanced nutritional status, both deficiencies or excesses, can cause menarche to occur earlier or later, which will ultimately have an impact on the physical and psychological health of teenagers. This study aims to determine and conclude the results of various scientific articles regarding the relationship between nutritional status and age of menarche in teenage girls. This study uses a literature review method by analyzing ten articles from the Google Scholar database, which has been accredited by the SINTA (Science and Technology Index) 1-4. The inclusion criteria included articles published in the period 2015-2025, in Indonesian, with the subject being teenage girls who have experienced menarche and are in good health. The results of the analysis showed that the average age of menarche in teenage girls was around 11 - 12 years. Most teenage girls who experienced menarche have good nutritional status (51%). Of the ten articles reviewed, eight showed a significant relationship between nutritional status and age of menarche. Based on the ten articles, it can be concluded that there is a significant relationship between nutritional status and age of menarche in teenage girls. Increased or decreased nutritional status can accelerate or delay the time of menarche. Therefore, monitoring the nutritional status of teenagers is very important to support optimal reproductive health.
Public Perceptions of Digital Banking Service Quality and the Relationship on Customer Satisfaction in Medan City, Indonesia Sianturi, Charles Makmur; Gultom, Anthasia Grace br
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1637

Abstract

This study aims to empirically examine the effect of the quality of digital banking services on customer satisfaction in Medan City. This research employs a quantitative approach, with customer satisfaction as the dependent variable and the dimensions of service quality—namely time efficiency, convenience, high accuracy, security, and reliability—as the independent variables. The sampling method used is non-probability sampling, with the sample size determined using a quota sampling technique. Data were measured using a Likert scale and collected through the distribution of questionnaires. The analysis method used is multiple regression analysis, accompanied by classical assumption testing using SPSS version 26. The results of the analysis show that all independent variables have positive and significant regression coefficients. Therefore, it can be concluded that the independent variables—time efficiency, convenience, high accuracy, security, and reliability—positively influence customer satisfaction, with the convenience variable having the strongest effect among them.
E-Supply Chain Management and Customer Satisfaction in Indonesian E-Commerce Sarjono, Haryadi; Mahira, Tubagus; Soeratin, Boyke Setiawan
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1381

Abstract

This study examines the impact of Electronic Supply Chain Management (e-SCM) implementation on operational performance and customer satisfaction in Indonesian e-commerce companies. As digital commerce continues to grow rapidly, primarily through platforms such as Shopee and Tokopedia, understanding the effectiveness of supply chain digitization becomes increasingly crucial. The study aims to identify which e-SCM factors contribute most significantly to enhancing company performance and meeting evolving consumer expectations. Using a quantitative approach with 252 respondents, factor analysis identified six critical success factors: market adaptation, inventory control, revenue improvement, remote product monitoring, product quality, and technology utilization. The results demonstrate that effective e-SCM implementation significantly improves process efficiency, cost accuracy, service responsiveness, and product availability, all of which are strongly correlated with customer satisfaction. Furthermore, this research highlights the practical implications for e-commerce companies to overcome challenges such as integration complexity and cybersecurity risks. The findings provide a strategic foundation for firms seeking to enhance their digital supply chains and maintain competitiveness in a rapidly evolving market landscape.
The Role of Emotional Storytelling in Product Promotional Videos on Purchase Intention: A Systematic Literature Review with Emphasis on Skincare Service Products Sujatmiko, S.; Mattarima, M.; Panus, P.; Samalam, Abdul Gafar; Lawalata , Izaac L.D
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1492

Abstract

This study aims to systematically examine the role of emotional storytelling in product promotional videos and its influence on consumers' purchase intention, with a particular emphasis on skincare service products. Emotional storytelling has emerged as a persuasive marketing strategy that leverages affective narratives to foster consumer-brand relationships, build trust, and enhance behavioral responses. Given the increasing prevalence of emotionally driven promotional content across digital platforms, especially within the visually rich skincare industry, this research conducts a structured literature review to synthesize theoretical perspectives and empirical findings. Utilizing a descriptive quantitative approach, this study reviewed 30 peer-reviewed articles published between 2000 and 2024, focusing on emotional narrative structures, psychological mechanisms, and behavioral outcomes. The findings indicate that emotional storytelling positively impacts consumer purchase intention by fostering narrative transportation, emotional contagion, and perceived authenticity. Specifically, narrative coherence, emotional valence, and brand relatability were identified as key drivers of consumer engagement. In the skincare sector, emotionally charged videos that depict transformation, self-care, and identity alignment proved to be especially effective in motivating purchasing behavior. Moreover, platform-specific dynamics such as video format and interactivity were found to moderate storytelling effectiveness. The study contributes to the theoretical development of affective marketing and offers practical guidance for brands aiming to craft emotionally resonant promotional content. It also proposes a conceptual framework for future empirical testing on emotional storytelling and consumer behavior in the context of beauty and self-care services.
Co-Creation and Crowdsourced Innovation: A Strategic Approach to Building Consumer Loyalty Merdika Mansur, Daduk
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1546

Abstract

In the era of digital transformation and empowered consumers, co-creation and crowdsourced innovation have emerged as strategic approaches to enhance consumer loyalty. This study aims to explore the extent to which consumer participation in co-creation and crowdsourced innovation initiatives influences brand loyalty, particularly within the Indonesian market context. Employing a descriptive quantitative methodology, the research collected data through structured online surveys administered to a diverse sample of consumers who had previously engaged in co-creative or crowdsourced brand activities. The study investigates the prevalence and types of participation, perceived value outcomes, and correlations with loyalty indicators such as trust, satisfaction, emotional attachment, and advocacy. The findings reveal that active involvement in co-creation significantly correlates with increased brand loyalty, particularly among digitally literate and younger consumers. Crowdsourced innovation, when perceived as authentic and impactful, enhances consumer identification with the brand and strengthens advocacy behaviors. Moderating factors such as digital readiness, demographic characteristics, and cultural orientation were found to influence the strength of these relationships. The study also highlights the importance of brand transparency, perceived control, and value congruence in shaping consumer perceptions and behavioral outcomes. These insights offer practical implications for marketers seeking to design participatory strategies that resonate with diverse consumer segments and foster long-term loyalty. Furthermore, the study contributes to theoretical development by integrating Service-Dominant Logic, Customer Engagement Theory, and psychological ownership frameworks into a unified model of participatory consumer-brand relationships.
The Impact of Digital Marketing, Price, Interior Design, and Taste on Repeat Purchase Decisions at Fadhil Songka Restaurant Pakidi, Raodah Tuljanna; Maszudi, Edi; Ikbal, Muhammad
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1497

Abstract

Various factors influence consumer repurchase decisions in the culinary sector, but few studies have quantitatively measured their individual contributions. This study aims to examine the influence of digital marketing, price, interior design, and taste on repurchase decisions at Fadhil Songka Restaurant, Palopo City. The approach employed was a quantitative explanatory design, utilizing survey data from 205 randomly selected consumers. The results of the partial regression analysis showed that all four variables had a positive and statistically significant effect on repurchase decisions (p < 0.05). Simultaneously, the research model was statistically significant (F = 34.268, p < 0.001) and explained 39.5% of the variance in repurchase behavior (R² = 0.395). These findings underscore the importance of optimizing digital marketing strategies, establishing competitive prices, and enhancing aspects of the dining experience, including interior design and food quality. Future research is recommended to explore other factors that influence customer loyalty in the culinary industry.
Examining the Effects of Compensation, Digital Literacy, and Promotion on Employee Performance at BRI Suli Unit Irfa H, Aulia; Maszudi, Edi; Pratiwi, Indah
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1414

Abstract

This study examines compensation, digital literacy skills, and promotions in relation to employee performance. This third variable was chosen because it is considered to play an important role in creating a productive and competitive work environment. This research aims to examine compensation, digital literacy skills, and promotion of employee performance at Bank BRI Suli Unit, Luwu Regency, South Sulawesi. The research approach employed is qualitative, utilizing secondary, primary, and tertiary data types. Data collection techniques include interviews, observation, and direct observation. The entire population, consisting of eight informants, was used as the sample. Data is analyzed in depth to identify the quality of employee work. The research results show that the implementation of compensation, digital literacy capabilities, and promotions plays an important and meaningful role in increasing employee productivity, effectiveness, and performance. These third factors support one another in creating optimal performance, which ultimately leads to increased employee satisfaction with their performance. This research recommends that Bank BRI Suli Unit's management continue to develop and support the implementation of these three aspects.
Development Strategy for Millennials Agri-Socio-Preneur in Ciletuh Palabuhanratu Geopark Jasuni, Ana Yuliana; Iskandar, Yusuf
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1440

Abstract

Social entrepreneurship in agriculture develops in line with the development of social entrepreneurship. The lack of interest among the younger generation in working in agriculture remains a significant challenge to the development of social entrepreneurship in the agricultural sector, particularly in West Java Province. This study aims to develop a strategy for cultivating agricultural social entrepreneurs among millennial generation farmers, based on the primary challenges in developing agricultural social entrepreneurs and the readiness of millennial farmers in West Java, as well as other stakeholders, to apply the concept of social entrepreneurship to agricultural businesses. The research uses qualitative studies to comprehensively capture the problem situation in developing the human resource capacity of millennial generation farmers, especially in rural West Java. The results of the research indicate that two progressive strategies (SO) need to be implemented. Firstly, the millennial farmer community must ensure that assistance programs from both the government and other parties run smoothly and involve as many parties as possible that may be positively affected. The second strategy is that millennial entrepreneurs, through the use of technology, must innovate to enhance the branding and marketing of processed agricultural products, leveraging existing government programs for support.
The Impact of Price and Service Quality on Consumer Satisfaction Mediated by Influencer Marketing: A Study of MSMEs in Palopo City Lisdayanti, L.; Khaddapi, Muammar; Nadira, Andi
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 1 (2026): July - January
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i1.1453

Abstract

This research aims to analyze the influence of price and service quality on consumer satisfaction through the role of influencer marketing as a mediating variable. The focus of this research is on consumers of Warung Bakso Afni Songka, located in Palopo City. This research employs a quantitative approach, utilizing survey methods. The sample size was set at 100 respondents, although the total population size is unknown. The research instrument was prepared in the form of a questionnaire and measured using a Likert scale. The data analysis technique uses SPSS version 26 software. The research results indicate that price and service quality have a direct and significant positive effect on consumer satisfaction. In addition, influencer marketing is proven to play a mediating role that strengthens the relationship between independent variables and consumer satisfaction. All hypotheses proposed in this research are accepted. These findings contribute to the development of marketing strategies for MSMEs, particularly in the use of influencer marketing to enhance consumer attraction and loyalty. Therefore, MSME owners are advised to focus on competitive pricing strategies, enhance service quality, and optimize collaboration with influencers to deliver sustainable customer satisfaction.