cover
Contact Name
Aditya Halim Perdana Kusuma Putra
Contact Email
adityatrojhan@gmail.com
Phone
+6282292222243
Journal Mail Official
adityatrojhan@gmail.com
Editorial Address
Jalan Abu Bakar Lambogo No. 91, Makassar
Location
Kota makassar,
Sulawesi selatan
INDONESIA
Golden Ratio of Community Services and Dedication
Published by Manunggal Halim Jaya
ISSN : -     EISSN : 2776642X     DOI : https://doi.org/10.52970/grcs
Core Subject : Humanities, Social,
The aim of the Golden Ratio of Community Services and Dedication (GRCSD) is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of community services. Golden Ratio of Community Services and Dedication (GRCSD), particularly focuses on the main problems in the development of the sciences of community services areas as follows: Community Services, People, Local Food Security; Training, Marketing, Appropriate Technology, Design; Community Empowerment, Social Access; Student Community Services; Border Region, Less Developed Region; Education for Sustainable Development.
Arjuna Subject : Umum - Umum
Articles 90 Documents
Implementation of Neighborhood Fund Policy in Community Empowerment Programs: A Case Study from Belimbing Village, Bontang City, Indonesia Aziva Aulia Manggaramitha; Dea Rizky Amalia; Muhammad Aviv Adhitya Putra Pratama; Sry Reski Mulka
Golden Ratio of Community Services and Dedication Vol. 6 No. 1 (2026): November - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i1.1984

Abstract

This study examines the implementation of the Neighborhood Association (RT) fund policy in supporting community empowerment programs in RT 11, Belimbing Sub-district, BTN PKT Bontang Housing Complex. The government allocates Rp 50 million to each RT for empowerment activities; however, community participation in programs such as MSME training, urban farming, and supplementary feeding for toddlers remains relatively low. Participation typically ranges from 12–15 residents (60–75%) out of the 20-person quota, despite adequate funding. The objective of this study is to analyze factors influencing the implementation of the RT fund policy using George C. Edward III's policy implementation framework, which includes four variables: communication, resources, implementer disposition, and bureaucratic structure. This research employs a qualitative descriptive approach using purposive sampling. Twelve informants participated, including the Head of Belimbing Sub-district, the Head of RT 11, and eight community residents. Data were collected through in-depth interviews, participatory observation, and documentation. The findings show that communication functions effectively through formal meetings and WhatsApp groups. Resources are considered adequate, including financial support, facilities, and technical assistance, with funds distributed in the form of goods rather than cash. The disposition of implementers reflects a strong commitment, though some residents face limitations due to work schedules. The bureaucratic structure also operates regularly through community deliberation mechanisms. Overall, the implementation of the RT fund policy runs relatively well, supported by the four variables proposed by Edward III. Nevertheless, increasing community participation remains a challenge due to socioeconomic factors, particularly work commitments and time constraints. These findings suggest the importance of flexible program scheduling to accommodate working residents better and enhance participation in government-funded empowerment programs.
Empowering Residents of RW 01 Sukamulia through MSME-Based Entrepreneurship Training to Enhance Local Economic Resilience Achmad Tarmizi; Dian Meliantari; Agung Suprayitno
Golden Ratio of Community Services and Dedication Vol. 6 No. 1 (2026): November - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i1.2122

Abstract

This community service program aims to empower residents of RW 01 Sukamulia, Kemayoran District, Central Jakarta through entrepreneurship training based on local MSME products. Preliminary assessment indicated that many residents were engaged in small-scale home-based enterprises but faced constraints related to limited entrepreneurial knowledge, weak financial management, inadequate product packaging and branding, and low utilization of digital marketing platforms. The program was implemented using a participatory capacity-building approach that integrated entrepreneurship education, simple business management, product development, packaging and branding improvement, and digital marketing training. Evaluation was conducted through pre- and post-training assessments, direct observation of product improvements, and follow-up monitoring of early business performance. The results indicate improvements in participants’ entrepreneurial understanding, enhanced product presentation, and initial adoption of digital marketing practices. These outcomes suggest that locally grounded entrepreneurship training can contribute to strengthening MSME capacity and supporting community-based economic empowerment in urban settings.
Strengthening Micro and Small Business Capacity through Digital Marketing to Increase MSME Income in Semper Barat, North Jakarta Achmad Tarmizi; Dian Meliantari; Agung Suprayitno
Golden Ratio of Community Services and Dedication Vol. 6 No. 1 (2026): November - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i1.2123

Abstract

This community service program aims to strengthen the marketing capacity of micro and small business actors in RT 008/010, Semper Barat, North Jakarta through digital marketing-based empowerment. Preliminary assessment revealed that most MSME actors relied on conventional marketing methods and possessed limited digital literacy, which constrained their ability to expand market reach and improve sales performance. The program was implemented using a participatory capacity-building approach that integrated digital marketing training, basic branding and content creation, and hands-on mentoring in the use of social media and online business platforms. Program outcomes were evaluated through pre- and post-training assessments, observation of changes in promotional practices, and short-term monitoring of early market responses. The results indicate improvements in participants’ digital literacy, promotional skills, and initial engagement with online marketing channels. Although early economic impacts were modest, the observed behavioral changes provide a foundation for longer-term business development. These findings suggest that community-based digital marketing empowerment can contribute to strengthening MSME competitiveness and supporting local economic resilience in urban communities.
Digitalization of MSMEs: Market Expansion and Business Efficiency Through Technology in Sabila Village, Mallawa District, Indonesia Nurhaeda Zaeni; Muhammad Rijal; M. Maryadi; Hamdana Jamaluddin; Hikmah Manganni; Musdhalifah Yusran
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.2232

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play an essential role in strengthening local economies and creating employment opportunities. However, many MSMEs still face limitations in digital literacy, market access, and business management efficiency. This community service activity aimed to enhance MSME capacity through an entrepreneurship seminar focusing on digitalization. The seminar was conducted in Sabila Village, Mallawa District, Maros Regency, involving 40 MSME actors from various business sectors. The activity employed a participatory andragogical approach consisting of interactive presentations, group discussions, and practical demonstrations. The results indicate that participants experienced increased understanding of digital marketing strategies, improved awareness of online marketplace utilization, and enhanced motivation to adopt technology for business efficiency. The seminar also facilitated collaboration among MSME actors and generated practical strategies for market expansion. The findings confirm that digital entrepreneurship seminars serve as effective tools for MSME empowerment and contribute to sustainable local economic development.
A Multidisciplinary Approach to Empowering Coastal Women’s Groups: Packaging Innovation, Product Shelf Life, and Nutritional Information for Seafood Products Nurul Chamidah; Tri Budi Prasetyo; Rizki Budhi Suhara; Ari Yulistianingsih; Daduk Merdika Mansur; Wildan Haflah Nabil
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.2186

Abstract

This community service program aimed to develop innovative packaging for seafood products as an effort to increase the added value, shelf life, and marketing potential of Ambulu Village’s flagship products in Losari District, Cirebon Regency. The program partners were Family Welfare Empowerment (PKK) cadres who manage Kafe Jukung, a culinary business unit that offers various seafood dishes and still depends on the availability of fresh ingredients from local fishers’ catches. The activity was conducted over six months, from June to November 2025, through several stages: preliminary observation, product development by an interdisciplinary team, packaging design, product shelf-life testing, nutritional content analysis, training in packaging techniques, and sustainability evaluation. The results show that three main dishes—blekutak masak hitam, sweet-and-sour shrimp, and smoked sembilang fish mangut—were successfully developed into ready-to-eat products with innovative packaging that is informative, hygienic, and visually attractive. Shelf-life testing showed that the products remained suitable for consumption after sterilization, storage, and reheating. Nutritional analysis showed that all three products met the criteria for low-fat claims. Training and mentoring improved the PKK cadres’ skills in standardized packaging processes, enabling them to perform the procedures independently. This program strengthened partner capacity and opened marketing opportunities for seafood products as distinctive Ambulu souvenir foods with strong competitiveness.
Analysis Strengthening Business Strategy and Human Resource Capacity for Sustainable Small and Medium Enterprise Development N. Nurlaela; Eka Merdekawati; S. Sarnawiah
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.2036

Abstract

Small and Medium Enterprises (SMEs) play a vital role in promoting economic growth, employment generation, and community welfare; however, many SMEs continue to encounter challenges related to strategic management and human resource capability that hinder their long-term sustainability. This community engagement program aimed to strengthen business strategy and enhance human resource capacity to improve the competitiveness and sustainable development of SMEs. The program adopted a participatory capacity-building approach involving needs assessment, business strategy workshops, human resource development training, mentoring, coaching, and program evaluation. Interactive learning methods, including discussions, case studies, business simulations, and individualized mentoring, were employed to facilitate knowledge transfer and practical implementation. Program evaluation was conducted using pre-test and post-test assessments, observations, interviews, focus group discussions, mentoring records, and participant satisfaction questionnaires. The findings indicate that participants demonstrated improved understanding of strategic business planning, organizational management, leadership, customer service, and sustainable business practices. The mentoring process further enabled SME owners to formulate strategic business plans, improve managerial decision-making, strengthen workforce competencies, and increase organizational readiness for business development. Participants also expressed high satisfaction with the relevance and applicability of the training activities. These findings suggest that integrating business strategy development with human resource capacity building provides a comprehensive and sustainable approach to enhancing SME competitiveness. This program highlights the strategic role of higher education institutions in empowering local enterprises through knowledge transfer and collaborative capacity-building initiatives that contribute to sustainable economic development.
Microsoft Office Training for the Microcredential Program and BNSP Certification through a Professional Certification Institute at Universitas IBBI W. Wilianto; L. Lusiah; Edison Parulian; Lenny Menara Sari Saragih; Lili Suryati; Satriya Miharja
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.2298

Abstract

The Microsoft Office training program, covering Microsoft Word, Microsoft Excel, and Microsoft PowerPoint, was organized by IBBI University as part of its Microcredential Program in preparation for certification by the National Professional Certification Agency (BNSP) under the Data Management Staff scheme. The training was held on April 10, 2026, in Computer Laboratory 215 at IBBI University, followed by the microcredential examination on April 11, 2026. The program aimed to strengthen students’ proficiency in office productivity applications, a core requirement in the contemporary workplace. The Microsoft Word module focused on creating professional documents and using mail merge; the Microsoft Excel module covered functions and formulas for data processing; and the Microsoft PowerPoint module emphasized the development of interactive presentations using animations, slide design, and background images. The training was facilitated by Wilianto, S.T., S.Pd., M.M., M.TI.; M. Ayyasi Fawaz, S.Kom., M.Kom.; and Dr. Edison Parulian, S.E., M.Si. The results indicated strong participant engagement and improved understanding of Microsoft Office applications, supporting students’ preparation for the BNSP certification examination and future workplace demands.
Strengthening Civil Servants' Digital Talent Through Peer Learning: Building Digital Champions as the Foundation of Agile Government in North Pontianak District, Pontianak City, West Kalimantan Province Maris Gunawan Rukmana; Tunggul Prasodjo; Febby Suryatrisna; Lalu Budiman; Teguh Adiguna; Valencia Ovary Widyatamaka Saraswati
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.2487

Abstract

This Community Service Program (PKM) aimed to enhance the digital talent capacity of 22 civil servants at the North Pontianak District Office through a peer learning scheme based on digital champions as a mechanism for internalizing agile government principles, thereby promoting faster, more accurate, adaptive, and consistent public services. The program was conducted over three days (22–24 April 2026) using three sequential methods: (1) a Participatory Digital Talent Assessment to identify digital talent gaps and select potential digital champions; (2) an Experiential Learning Workshop based on Kolb’s learning cycle to internalize the five most relevant agile government principles; and (3) a Structured Peer Learning scheme involving seven selected digital champions who mentored their colleagues through real workplace tasks. The assessment results indicated that 63.64% of participants were classified as proficient, 9.09% as developing, and 27.27% as beginners. A comparison of pre-test and post-test results revealed an increase of 11.36 percentage points in digital technical competencies and 4.45 percentage points in the understanding of agile government principles. The key outcomes of the program included the formal establishment of a digital peer learning mechanism as a permanent internal learning system through the North Pontianak District Head’s Commitment Charter, as well as the creation of an internal communication group connecting digital champions and civil servants via the WhatsApp platform. The findings demonstrate that the PKM program was effective in reducing the digital talent gap among civil servants, fostering the internalization of agile government values, and establishing an institutional foundation for the advancement of smart government at the local government level, particularly within district government institutions.
Digital Governance in Public Procurement in an Archipelagic Region: The Case of Bintan Regency Hendra Saputra; O. Okparizan; Dedy Afrizal
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.2305

Abstract

Digital transformation within the public sector has driven a shift in procurement systems from manual procedures toward electronic-based services. One manifestation of this digitalization is the adoption of the e-Catalogue system in local government procurement processes. This study aims to examine the use of the e-Catalogue in supporting the transformation of procurement governance from a digital governance perspective in the Government of Bintan Regency. A qualitative approach with a descriptive method was employed. Data were collected through interviews, observation, and documentation involving officials engaged in the local government procurement process. The findings indicate that the use of the e-Catalogue contributes to accelerating procurement administrative processes, improving access to information on products and suppliers, and enhancing transparency and oversight, as all activities are digitally recorded. The implementation of the electronic system also encourages a shift in bureaucratic work patterns toward more structured and information technology–based practices. The effectiveness of e-Catalogue implementation is influenced by system usability, officials’ experience, socialization and training support from the procurement service unit (LPSE), and government policies on procurement digitalization. However, several challenges remain, including internet network disruptions, server instability, and varying levels of digital competency among officials in operating the system. The archipelagic geographic conditions further affect the quality of regional digital infrastructure. This study emphasizes that the adoption of the e-Catalogue is not merely a technical administrative innovation, but also reflects a broader transformation of governance toward a more efficient, transparent, and accountable digital government system.
The Role of Community-Based Accountability and Social Accounting Practices in Enhancing Community Welfare: Evidence from Local Community Organizations in Indonesia Muhammad Fajeri Siregar; Muhammad Hafis Akbar Nasution; Emi Uliyanty Boru Sidabutar; Veranda Panjaitan; Jenny Ester Pandiangan
Golden Ratio of Community Services and Dedication Vol. 6 No. 2 (2026): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grcsd.v6i2.1098

Abstract

This study examines the role of community-based accountability and social accounting practices in enhancing community welfare through local community organizations in Indonesia. It aims to explain how transparent governance, community participation, responsiveness, social-impact measurement, and public reporting contribute to inclusive and sustainable welfare outcomes. The study employs a qualitative literature review by synthesizing peer-reviewed journal articles, conference proceedings, and institutional reports concerning nonprofit accountability, village institutions, community organizations, social accounting, and welfare development. The selected literature was analyzed thematically to identify recurring concepts, empirical patterns, institutional challenges, and emerging research directions. The results show that community-based accountability improves organizational legitimacy and program relevance when it extends beyond administrative compliance and enables beneficiaries to influence planning, monitoring, evaluation, and corrective action. Social accounting strengthens this process by connecting financial resources and organizational activities with outcomes such as livelihood improvement, service accessibility, empowerment, social inclusion, trust, and social cohesion. The principal finding is that accountability and social accounting function most effectively as complementary mechanisms rather than independent practices. Their contribution to welfare depends on managerial competence, accessible information, meaningful participation, digital capacity, and institutional responsiveness. The study highlights the need for participatory, context-sensitive, and digitally supported accountability systems within Indonesian local organizations.