JWM (JURNAL WAWASAN MANAJEMEN)
Jurnal Wawasan Manajemen, an electronic journal, provides a forum for publishing the original research articles, review articles from contributors, and the novel technology news related to management. This journal encompasses original research articles, review articles, and short communications, including: Financial Management, Marketing Management, Human Resource Management, Organizational Behavior, Corporate Governance, Strategic Management, Operations Management, Change Management, Management Information Systems, Public Policy, Management Accounting, Management Education, Management of Sharia, Entrepreneurship
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257 Documents
<![CDATA[PENGARUH CUSTOMER VALUE TERHADAP CUSTOMER SATISFACTION PADA ONLINE TRAVEL AGENT TIKET.COM ]]>
<![CDATA[Rahman Fauzi]]>;
<![CDATA[Kusumawardhani, Nuruni Ika]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 2 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i2.279
<![CDATA[When customers receive a product or service from a business and they receive high value, then all problems thatarise between customer expectations and the actual product or service will be resolved. Currently, the aim of thisresearch is to determine whether customer value—defined as functional, emotional, and social value—has animpact on customer satisfaction related to the online travel agent Tiket.com. The type of analysis used wasquantitative analysis with a total of 104 respondents who met the sample criteria. Sample collection was carriedout using the Purposive Sampling technique combined with the Non Probability Sampling method. Data analysisin this study used SEM (Structural Equation Modeling) techniques based on PLS (Partial Lest Square). Researchfindings show that functional, emotional and social values have a significant and positive impact on customersatisfaction at online travel agent Tiket.com.Keywords: Customer Satisfaction, Customer Value, Emotional Value, Functional Value, Social Value]]>
<![CDATA[EFEK BIAYA LINGKUNGAN TERHADAP PENGUNGKAPAN EMISI KARBON PADA PERUSAHAAN ENERGI DI INDONESIA ]]>
<![CDATA[Sutomo, Ibnu]]>;
<![CDATA[Ridhawati, Rakhmi]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 11 No. 3 (2023) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v11i3.280
<![CDATA[The world currently faces issues related to climate change. Climate change poses a threat to the lives of all living beings in the form of extreme temperature increases, an increased potential for natural disasters, food crises, rising sea levels, the endangerment of flora and fauna, and heightened health risks. The proliferation of global warming issues has made stakeholders more environmentally conscious, even more aware of a company's environmental impact. The aim of this research is to understand the model of detecting Carbon Emissions Disclosure with determinants based on the Triple Bottom Line, one of which is Environmental costs. The research method involved a population of energy sector companies listed on the Indonesian Stock Exchange (BEI) for the period 2016-2020, as the energy sector has the largest environmental impact. The variable used in this research represents the triple bottom line, which is environmental costs. The analysis technique used was Eviews due to the panel data used. The research results indicate that environmental costs do not have a significant impact on carbon emissions disclosure.]]>
<![CDATA[KEPUTUSAN MEMBELI KONSUMEN DI WARUNG MAKAN KAKI LIMA DI SURABAYA-INDONESIA ]]>
<![CDATA[Indrawati, Mei]]>;
<![CDATA[Sama, I Wayan]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 2 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i2.282
<![CDATA[The tight competition between food stalls scattered in the corners of the city, on the roadside in Surabaya, requires marketers to know the factors that influence someone to buy food at street food stalls. Researchers use the factors of service quality, product, and price as determining factors for someone to make a purchase at a street food stall. The population in this study were all food buyers at street food stalls. Determination of a sample of 120 people was carried out purposively with quota sampling. The research was conducted from March 2023 to April 2023. The results of the research on service quality, products, and prices affect purchasing decisions at street food stalls.]]>
<![CDATA[AN ANALYSIS OF FACTORS INFLUENCING CUSTOMERS’ ACCEPTANCE OF SMART RESTAURANTS IN JAKARTA, INDONESIA. ]]>
<![CDATA[Yuwono, Daniel]]>;
<![CDATA[Supandi, Sophan]]>;
<![CDATA[Anggiani, Sarfilianty]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 2 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i2.286
<![CDATA[Technology is becoming an essential element of business operations, and the restaurant industry is no exception. With the support of technology, smart restaurants have emerged in the food and beverage industry. This study investigates the linkage between customers’ acceptance (CA) level and smart service competencies in the Food and Beverage sector across Jakarta, as part of the technology acceptance model (TAM). The study applies a quantitative approach and convenience sampling technique to draw the samples. The data were gathered from 117 respondents and structural equation modeling was used to analyze data. Smart PLS (Partial Least Square) was used for the tool analysis. The results of this study indicate that the CA of smart restaurants was influenced by perceived of enjoyment (PE), perceived ease of use (PEOU), and perceived of price (PV). However, perceived of security (PS) does not relate to CA.]]>
<![CDATA[PERAN MEDIASI CREATIVE SELF-EFFICACY TERHADAP HUBUNGAN ANTARA KNOWLEDGE SHARING DAN INNOVATIVE WORK BEHAVIOR ]]>
<![CDATA[Yosivia, Risma]]>;
<![CDATA[Suhana]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 2 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i2.288
<![CDATA[ABSTRACT This research aims to explore the mediating role of creative self-efficacy in the relationship between knowledge sharing and innovative work behavior among students at the Faculty of Economics and Business, Stikubank University in Semarang. The sampling method used was Non-Probability Sampling with a purposive sampling approach, involving students from the 3rd to 8th semesters. The study highlights that creative self-efficacy significantly mediates the relationship between knowledge sharing and innovative work behavior. The implications of these findings underscore the importance of creative self-efficacy as a mediator facilitating the development of innovative behavior through a knowledge-sharing culture in an academic environment. This research has theoretical and practical implication. Keywords: Creative self-efficacy, Knowledge sharing, Innovative work behavior ABSTRAK Penelitian ini bertujuan untuk mengeksplorasi peran mediasi dari efikasi diri kreatif dalam hubungan antara berbagi pengetahuan dan perilaku kerja inovatif pada mahasiswa Fakultas Ekonomi dan Bisnis Universitas Stikubank Semarang. Metode pengambilan sampel yang digunakan adalah Non-Probability Sampling dengan pendekatan purposive sampling yang melibatkan mahasiswa semester 3 hingga 8. Hasil penelitian menyoroti bahwa efikasi diri kreatif memiliki peran mediasi yang signifikan dalam memperkuat hubungan antara berbagi pengetahuan dan perilaku kerja inovatif. Implikasi dari temuan ini menggarisbawahi pentingnya efikasi diri kreatif sebagai penengah yang memfasilitasi pengembangan perilaku inovatif melalui budaya berbagi pengetahuan di lingkungan akademik. Penelitian ini memiliki implikasi teoritis dan praktis. Kata Kunci: Efikasi diri kreatif, Berbagi pengetahuan, Perilaku kerja inovatif]]>
<![CDATA[PENGARUH DIREKSI PEREMPUAN PADA PERFORMA BANK DI ASIA TENGGARA ]]>
<![CDATA[Oktaviani, Ayu]]>;
<![CDATA[Nor Hikmah]]>;
<![CDATA[Novika Rosari]]>;
<![CDATA[Wahyu]]>;
<![CDATA[Hamdani]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 1 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i1.289
<![CDATA[This study aims to find out the impact of the women's directory on the performance of financial companies imitating the Tobin's Q ratio. This research uses the Weighted Least Square method with the IBM SPSS application. Data collection techniques using the documentation method. The data in this study consisted of secondary data taken from the Indonesia Stock Exchange or related company websites (the number of samples in this study were 49 companies spread across Southeast Asia from 2017 - 2020). The results of this study indicate that the variables of female directors, profitability and company size have no effect on the company's financial performance, while the leverage variable has a significant positive effect on the company's financial performance.]]>
<![CDATA[PENGARUH ATRIBUT PRODUK COFFEE SHOPS TERHADAP KEPUASAN DAN LOYALITAS (Studi pada pengunjung wanita) ]]>
<![CDATA[Kurniawan, Ardi]]>;
<![CDATA[Riza Firdaus, Muhammad]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 1 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i1.290
<![CDATA[The sample is 200 female customers of coffee shops in the medium - high category that carry the contemporary and instagramable concept. Data analysis using SEM-PLS. Results was shown that product attributes have an effect on female customer satisfaction. Product attributes are related atmosphere, employee attitude/service, IT Services, coffee quality, variant menu, and product price. Furthermore, customer satisfaction has an effect on female customer loyalty.]]>
<![CDATA[ANALISIS TINGKAT KEPUASAN WISATAWAN TERHADAP KUALITAS SAPTA PESONA DI KAWASAN WISATA CIHAMPELAS KOTA BANDUNG ]]>
<![CDATA[Syamsiah, Nurul]]>;
<![CDATA[Yudi Satriadi]]>;
<![CDATA[Asep Achmad Muhlisian]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 1 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i1.291
<![CDATA[This study discussed the level of tourist satisfaction with the quality of sapta pesona in the Cihampelas tourist area. The research data was collected by distributing a research questionnaire filled out by tourists in the tourist area of Cihampelas Bandung. Respondents as research samples were taken using accidental sampling techniques. The number of samples in this study was determined using the Lameshow formula, with a confidence level of 95% and a sampling error of 10%. Descriptive analysis is used to analyze data by describing or describing data that has been collected, while to see the level of tourist satisfaction with the Cihampelas Bandung tourist area, Likert scale assistance is used. To make it easier to describe and interpret the variables studied, descriptive statistical processing is carried out. The calculated average value is used as a reference to determine the classification of assessment categories. The results of the study found that sapta pesona has been applied in the tourist area of Cihampelas Bandung with the level of tourist satisfaction with the 7 aspects of sapta pesona is good with a value of 3.92 according to the average assessment of the level of satisfaction. Another finding is that male travelers expressed more good and excellent ratings compared to female travelers.]]>
<![CDATA[IMPACT OF CORPORATE GOVERNANCE ON THE COST OF CAPITAL IN INDONESIA WITH NET PROFIT MARGIN AS INTERVENING VARIABLES ]]>
<![CDATA[Wijaya, Rano]]>;
<![CDATA[Rini Yayuk Priyati]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 1 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i1.295
<![CDATA[This research was conducted to analysed The Impact of Corporate Governance On the cost of Capital in Indonesia with Net Profit Margin as Intervening Variables in Kompas100 Index Companies on the Indonesia Stock Exchange. The population in this study is the Kompas100 Index Company on Indonesia Stock Exchange (BEI) in 2022. All populations will be used in this research. The data used is secondary data by collecting annual reports of the Kompas100 Index Company on the Indonesia Stock Exchange (BEI) in 2022 (IDX). The results show that Audit Committee Size, Board of Commissioners Size, Company Size, and Debt to Equity Ratio have a significant effect on Net Profit Margin, and Net Profit Margin has a significant effect on Cost of Capital which is calculated using Weight Average Cost of Capital (WACC) on the Kompas100 Index Company listed on the Indonesia Stock Exchange (IDX) for the 2022 period.]]>
<![CDATA[ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI MANAJEMEN LABA PADA PERUSAHAAN SAWIT DI INDONESIA ]]>
<![CDATA[Rosari, Novika]]>;
<![CDATA[Nailiah, Rusma]]>;
<![CDATA[Oktaviani, Ayu]]>;
<![CDATA[Wahyu]]>
<![CDATA[ JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 2 (2024) ]]>
Publisher : <![CDATA[Universitas Lambung Mangkurat ]]>
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DOI: 10.20527/jwm.v12i2.301
<![CDATA[This research aims to explore the impact of Profitability, Company Size, Leverage and Sales Growth on Profit Management in Palm Oil Companies. The method used in this research is Weighted Least Square using IBM SPSS as the application. Data collection techniques are carried out through documentation methods. The data used in this research is secondary data obtained from the Indonesian Stock Exchange or related company internet sites. The research sample consists of 12 companies listed on the Indonesia Stock Exchange during the period 2017 to 2021. The research results show that the variables Profitability and Leverage have a significant negative influence on Profit Management, while Company size and Sales Growth do not have a significant influence on Profit Management.]]>
