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Public Policy Journal
Published by Universitas Negeri Gorontalo
ISSN : -     EISSN : 27464490     DOI : 10.37905/ppj.v1i1.371
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Environmental Science Social Sciences
Public Policy Journal aims to encourage scientific research, new theoretical and practical solutions for the development and application of public policy. The scope of the journal includes the following fields: Public Administration Public Policy Public Management Human Resource Management Organizational Theory Ethics in Public Administration Policy Analysis and Public Budgeting Public Policy Evaluation Formulation and Implementation of Public Policy Bureaucracy and Government Regional Autonomy
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 92 Documents
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IMPROVING THE QUALITY OF RELIGIOUS TEACHING THROUGH RELIGIOUS TEACHERS' INFORMATION AND ADMINISTRATION SYSTEMS (SIAGA) Gobel, Syafiga Nurcahyani; Tui, Fenti Prihatini; Nani, Yacob Noho
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2524

Abstract

This study aims to determine (1) the Application of Information Systems and Administration of Religious Teachers in the Regional Office of Gorontalo Province, (2)The Factors that Determine the Success of the Implementation of the Religious Teacher Information and Administration System (SIAGA) at the Regional Office of the Ministry of Religion of Gorontalo Province can be seen from several indicators such as being accurate, timely, and relevant. The research method used is a qualitative approach with a descriptive research type. Data collection techniques namely, interviews, observation, and documentation. Based on the results of the study, (1) the process of implementing the religious teacher information and administration system (SIAGA) at the regional office of the Gorontalo province can be seen from several aspects, namely the form of application for implementing tasks, governance, and technology that has been implemented properly. However, in using the SIAGA application, some obstacles are found, such as the network, when the network has problems, it will be difficult for them to upload data. (2) the factors that determine the success of implementing the religious teacher information and administration system (SIAGA) at the regional office of the Ministry of Religion in Gorontalo province include several aspects, namely accurate, timely, and relevant. It can be seen that it has been implemented properly.
GREEN GOVERNANCE: INTEGRATING ENVIRONMENTAL POLICY INTO PUBLIC DECISION-MAKING Sarjito, Aris
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2525

Abstract

This study delves into the multifaceted domain of Green Governance, aimed at integrating environmental policies into public decision-making processes. Grounded in qualitative research methods utilizing secondary data, the investigation unfolds key insights derived from various thematic domains. The exploration begins by uncovering the foundational elements crucial to Green Governance, unveiling key components and imperatives for effective environmental policy implementation. Stakeholder perspectives emerge as pivotal, shaping policy realities and influencing the trajectory of environmental initiatives. The study navigates through theoretical perspectives, shedding light on the intricacies of policy integration into public decision-making, drawing from diverse lenses such as the Advocacy Coalition Framework and Institutional Theory. Additionally, the research meticulously explores various governance models, dissecting collaborative and network-based approaches and elucidating their distinguishing features and comparative advantages in integrating environmental policies. Findings underscore the significance of collaboration, adaptive structures, stakeholder engagement, and inclusive decision-making in crafting effective green governance frameworks. Ultimately, this research culminates in a comprehensive understanding of Green Governance, providing insights vital for policymakers, practitioners, and stakeholders.
QUALITY OF POPULATION ADMINISTRATION SERVICES AT THE OFFICE OF THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION IN THE CITY OF GORONTALO Tome, Falmawati; Igirisa, Irawaty; Kamuli, Sukarman
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2526

Abstract

This study aims to determine the Quality of Population Administration Services at the Office of the Population and Civil Registration Office in Gorontalo City. The research method used is qualitative research. Data collection techniques used are observation techniques, interviews, and documentation. The results of this study indicate tangible, reliability, responsiveness, assurance, and empathy. (1) the implementation of service quality related to the tangible dimension (physical evidence) has not fulfilled adequate service facilities in the Gorontalo city population and civil registration office such as narrow waiting rooms, limited seats, and lack of air conditioning. (2) The dimension of employee reliability in dealing with community problems, it can be seen that there are still complaints from the public about the service process and population administration. (3) the dimension of responsiveness of employees has shown responsiveness in helping the community when experiencing difficulties (4) the dimension of assurance (guarantee), being on time for community services, it can be seen that there are still public complaints. (5) the dimension of empathy (empathy), has been running quite well because the employees have technical guidance that is carried out in carrying out services every year. Based on this analysis, researchers can conclude that the quality of population administration services at the Gorontalo City Population and Civil Registration Office is quite good. Based on this, the researchers hope that in the future the facilities and infrastructure can be improved and even better, as well as for employees to further improve the quality of work.
PARTICIPATORY BASED VILLAGE DEVELOPMENT: CASE STUDY IN HULAWA VILLAGE TELAGA SUB-DISTRICT GORONTALO DISTRICT Hasanuddin, Nur Ain G.; Nani, Yacob Noho; Tohopi, Rustam
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2527

Abstract

This study aims to find out how participatory village development is in Hulawa Village, Telaga District, Gorontalo Regency. The results of this study indicate that 1) To provide information, the Hulawa Village government is quite good at communicating with the community in providing information related to the planned development. 2) There is still a lack of community participation in terms of conducting consultations regarding village development, especially in terms of conveying what is their need. 3) In making joint decisions related to participatory development in Hulawa Village, Telaga District, Gorontalo Regency, it is good, that the community is active in participating in musrenbang for joint decision-making. 4) The joint action taken by the Hulawa Village government when there were obstacles faced by the Hulawa Village community was quite good. 5) In terms of providing this support, the Hulawa Village government has been good at providing support, especially in terms of increasing community participation related to village development. It can be concluded that community participation in development is still lacking, especially in conducting consultations related to participatory development. the community is active in participating in musrenbang for joint decision-making. The government of Hulawa Village has been good in providing support, especially in terms of increasing community participation related to village development.
COMMUNICATION OF JAMINAN KESEHATAN NASIONAL POLICY (JKN) BY BADAN PENYELENGGARA JAMINAN SOSIAL IN KOTA KEFAMENANU DISTRICT NORTH CENTRAL TIMOR DISTRICT Tola, Kristoforus; Fritantus, Yohanes; Rembu, Yoakim
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2528

Abstract

Communication is very important in a policy. When communication in a policy does not work well, it is difficult to implement the policy. This research method is descriptive qualitative. The research results show that clarity of purpose, completeness, conciseness and concise content, feedback, empathy, changing messages according to audience needs, various communication channels, and effective use of informal communication channels. As a result of the research, it can be concluded that the communication of the National Health Insurance Policy (JKN) by the Social Security Administering Body (BPJS) for Health in the City District, North Central Timor Regency (TTU) has been going well but is not yet optimal. This occurs as a result of the first, clarity of objectives where The message conveyed by the organizers was not clear, which made the public unable to differentiate between the JKN and BPJS Health programs. Second, is completeness, where the message conveyed by the organizers is incomplete, which causes the public to not understand the JKN program. Third, brevity where you don't know the main indicators that you need to know about the JKN program. Fourth, feedback where the community will provide feedback when they experience problems or difficulties when wanting to use the BPJS Health card, not during the communication or socialization process for the JKN program. Fifth, sharing communication channels where the organizers have prepared communication channels to disseminate information about the JKN program but the public prefers to go directly to the BPJS Health office to get services or submit complaints.
Functions And Authority Of The Village Consultative Body (BPD) In Development Planning In Ampera Village, Pagimana District, Banggai Regency Latuba, Mirawati; Nani, Yacob Noho; Pakaya, Rahmatia
Public Policy Journal Vol 6, No 3 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i3.3001

Abstract

This study examines the functions and authority of the BPD as legislators, facilitators, and dynamizers in development planning in Ampera Village. The research approach is descriptive and qualitative, employing data collection techniques such as observation, interviews, and documentation studies. The analysis was carried out through several main stages, namely data reduction, data presentation, and conclusion drawing. The informants for this study consisted of BPD members, the village head, and the hamlet head as representatives of the community. The study's results indicate that the Village Consultative Body's legislative function in Ampera Village is still in the planning stage and has yet to produce a valid village regulation, making it suboptimal. However, the Village Consultative Body in Ampera Village has effectively carried out its functions and authority as a facilitator by connecting the aspirations of the community and the village government through a forum for participatory village development planning, which encourages their involvement in the development planning process. The Village Consultative Body in Ampera Village has also effectively carried out its functions and authority as a dynamizer. They not only act as a conduit for aspirations but also as supervisors of development and mediators in problem-solving. This active role contributes to increasing community trust in the village government and creates a conducive atmosphere for development.
THE QUALITY OF ADMINISTRATIVE SERVICES Sugiato, Fiki; Tohopi, Rustam; Nani, Yacob Noho
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2643

Abstract

This study aims to determine how the Quality of Administrative Services of the Togean District Office of Tojo Una-Una Regency is seen from five dimensions, namely (a) tangibles (physical evidence), (b) reliability, (c) responsiveness, (d) assurance, and (e) empathy. This research uses a qualitative approach method with a descriptive qualitative research type while the data collection techniques used are observation, interviews, and documentation. Based on the research results obtained, it can be concluded that the results of this study are in the aspect of physical evidence, the Togean sub-district office has not fulfilled adequate service facilities, in the aspect of reliability, the community is satisfied with the services provided, in the aspect of responsiveness, employees are willing to help the difficulties experienced by visitors, from the aspect of assurance, especially the responsibility of each has not been maximized due to the lack of existing facilities, in the empathy aspect, which the Alla Sub-district gives by giving a pleasant impression. The author suggests that the sub-district government further improve the quality of service that is considered unsatisfactory in the service process, namely the dimension of physical facilities so that people can feel satisfied and comfortable when receiving services.
THE QUALITY OF PUBLIC SERVICES AND THEIR IMPACT ON COMMUNITY SATISFACTION IN BONGOMEME VILLAGE, DUNGALIYO SUB-DISTRICT GORONTALO COUNTY Danial, Titin A; Igirisa, Irawaty; Tantu, Romy
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2656

Abstract

This study aims to determine the quality of public services and their effect on community satisfaction in Bongomeme Village, Dungaliyo District, Gorontalo Regency. The approach in this study is quantitative with ex-post facto methods. Data collection in this study was carried out by questionnaire. The number of samples was 62 people consisting of 12 village officials and 50 community members. Data analysis in this study is a simple linear regression inferential quantitative analysis. The results showed that the quality of public services was in a fairly good category with a score of 78.16%. This means that public services in Bongomeme Village, Dungaliyo District, Gorontalo Regency have not been able to achieve the desired goals or do not fully meet the needs of the community with satisfactory results or in this case the services provided have not provided significant benefits to the local community. Then the quality of public services has a positive and significant effect on community satisfaction in Bongomeme Village, Dungaliyo District, Gorontalo Regency with a coefficient of determination of 72.60%. The influence of other variables on community satisfaction amounted to 27.40%, namely village government motivation in the form of assistance and ease of service affairs, speed of service, social relations and community psychological factors. Positive results show that community satisfaction in Bongomeme Village, Dungaliyo District, Gorontalo Regency for the public services provided can be maximized through efforts to strengthen service quality in accordance with the expectations of the community as users of these services.
IMPROVED IMPLEMENTATION of THE COMMUNITY-BASED WATER SUPPLY AND SANITATION PROGRAM (PAMSIMAS) in TANGGA JAYA VILLAGE, DULUPI SUB-DISTRICT, BOALEMO DISTRICT Kiayi, Merlis; Tui, Fenti Prihatini; Tantu, Romy
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2657

Abstract

This study aims to determine (1) The Implementation Process of the Community-Based Drinking Water Supply and Sanitation Program (PAMSIMAS) in Tangga Jaya Village, Dulupi District, Boalemo Regency, (2) Factors that Determine the Success of the Implementation of the Community-Based Drinking Water Supply and Sanitation Program (PAMSIMAS) in Tangga Jaya Village, Dulupi District, Boalemo Regency, with indicators of Communication, Resources, Disposition, and Bureaucratic Structure. This research method uses a qualitative approach with a qualitative description type of research. Based on the results of research analyzed in the field, it shows that the Implementation Process of the Community-Based Water Supply and Sanitation Program (PAMSIMAS) in Tangga Jaya Village, Dulupi Sub-district, Boalemo Regency, at the stages of Disbursement of Direct Community Assistance Funds, Implementation of Community Work Plan Activities and Completion of Activity Implementation, has generally been carried out well. The disbursement of direct assistance funds went well because 100% of the funds came from the PERKIM Office. The Implementation of Community Work Plan Activities and the Completion of Activity Implementation stages are optimal because they are in accordance with existing Pamsimas procedures and guidelines. Factors that determine the success of the Implementation of the Community-Based Drinking Water Supply and Sanitation Program (PAMSIMAS) in Tangga Jaya Village, Dulupi Sub-district, Boalemo Regency, which include Communication, Resources, Disposition and Bureaucratic Structure, have been implemented well.
THE INFLUENCE OF ORGANIZATIONAL CULTURE ON SERVICE QUALITY IN PDAM MUARA TIRTA GORONTALO CITY Baruadi, Suci Apriani; Mozin, Sri Yulianty; Isa, Rusli
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2658

Abstract

This study aims to determine the influence of organizational culture on service quality in PDAM Muara Tirta Gorontalo City. The research approach used in this study is quantitative, where the sample in this study amounted to 100 employees and customers using a research  approach and research design. Data collection techniques are carried out by distributing questionnaires to employees and customers. The data analysis technique used is simple regression analysis. Regression analysis test results that show the influence of organizational culture on service quality in PDAM Muara Tirta Gorontalo City. Thus the first hypothesis (H1) can be proved or diterima. The R Square value of 0.4 4 9 in other words that 4 4.9% of the independent variables, namely (X) Organizational Culture contributes to the variable (Y) Service Quality, while the remaining 5 5.1% is in the form of contributions from other variables that are not studied in this study, namely competence, leadership, and work commitment.

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