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E-JRM
Published by Universitas Islam Malang
ISSN : 23026200     EISSN : -     DOI : 10.33474
Core Subject : Economy,
Economics, Econometrics & Finance
E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional Manajemen Strategi, dan Kewirausahaan. E-JRM : Elektronik Jurnal Riset Manajemen telah terindeks pada Google Scholar, Crossref, Garuda (Garba Rujukan Digital), Dimension, and registered in ICI (Index Copernicus International). Secara umum, artikel-artikel yang diterbitkan oleh E-JRM : Elektronik Jurnal Riset Manajemen merupakan karya ilmiah yang memberikan kontribusi bagi pengembangan dan penyebaran ilmu pengetahuan di bidang manajemen dan bisnis. Pembaca utama E-JRM : Elektronik Jurnal Riset Manajemen adalah akademisi, mahasiswa, praktisi, pebisnis, pemasaran, manajemen keuangan, dan mereka yang tertarik dengan manajemen dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,638 Documents
 101   102   103   104   105 
Pengaruh Persepsi Harga, Customer Value Dan Service Quality Terhadap Kepuasan Pelanggan (Studi Pada Pelanggan Jasa Travel Pelangi Antar Nusa) Syamsul Arifin; M Hufron; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 01 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

    AbstractThe purpose of this study was to determine and analyze the effect of perceived price, customer value and service quality simultaneously on customer satisfaction between Pelangi Travel Between Nusa Malang. To find out and analyze the effect of price perception on customer satisfaction on Pelangi Antar Nusa Malang Travel. To find out and analyze the influence of customer value on customer satisfaction at Pelangi Travel between Nusa Nusa Malang. To find out and analyze the effect of service quality on customer satisfaction in Pelangi Travel between Nusa Nusa Malang.This type of research uses Explanatori Reaserch. This research was conducted at Pelangi Travel, which is located at Jalan Sawahan No. 03, Turen Regency, Malang Regency. The population in this study is Malang City Pelangi Travel Services customers obtained from one month and an average of 450 customers every month.The results of this study indicate that Price Perception, Customer Value, Service Quality simultaneously has a significant effect on customer satisfaction. Keywords : Perception Price, Customer Value And Service Quality
PENGARUH ATMOSFET TOKO, CITRA MEREK DAN KUALITAS PRODUK TERHADAP LOYALITAS MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING (Studi Kasus Pada Pelanggan Distro Inspird Kota Malang) Mega Erlinda Wulandari; M. Hufron; M. Ridwan Basalamah
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No.19 Agustus 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTWhen a customer comes to a shop, the main thing that is done is to provide an assessment of the quality and price of the product offered, besides that the customer also assesses the shop's atmosphere. This is very important for the store owner to consider, because it can affect the level of customer satisfaction. In this study, the authors tried to explain the relationship between the variables Store Atmosphere, Brand Image, Product Quality, Customer Satisfaction and Loyalty Inspird customers. This research was conducted on 98 customers who had shopped at Inspird Malang Jalan Soekarno-Hatta No.D-511, Mojolangu, Lowokwaru, Malang. This type of research is explanatory research through a quantitative approach. The results showed that: 1) Store atmosphere, brand image, although not significant to customer satisfaction, while product quality has a significant effect on customer satisfaction. 2) Store atmosphere has no significant effect on Loyalty, while Brand Image and Product Quality have a significant effect on Loyalty. 3) Customer Satisfaction has a direct effect on Loyalty. 4) Satisfaction cannot mediate the influence of Store Atmosphere, Brand Image on Loyalty, while Satisfaction can mediate the influence of Product Quality on Loyalty.Keywords: Store Atmosphere, Brand Image, Product Quality, Customer Satisfaction, Loyality 
Pengaruh Financial Literacy, Financial Attitude Dan Pendapatan Terhadap Perilaku Pengelolaan Keuangan Pada UMKM Fashion Di Kota Malang Nurul Khoirini; Ronny Malavia Mardani; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 09 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract  The purpose of this study was to partially between the influence of financial literacy, financial attitude and income towards financial management behavior on MSME fashion actors in city Malang. The population used in this study is MSME fashion practitioners in city Malang, totaling 5000 business actors while The sampling technique uses purposive sampling method with predetermined criteria of 50 business actors, with the sampling technique by distributing questionnaires. This type of research is explanatory research using a quantitative approach. Data analysis using multiple linear regression, test instruments, classic assumption tests, partial tests (t test) and hypothesis testing using the SPSS program. The results showed financial literacy (X1) and income (X3) influences financial management behavior (Y), while financial attitude (X2) does not affect financial management behavior (Y). Keyword: Financial Litercy, Financial Attitude, Income, Financial Management Behavior
Pengaruh Pelatihan Terhadap Kinerja Karyawan Dengan Kemampuan Kerja Sebagai Variabel Intervening Pada PDAM Kota Malang Nikmatul Khoiriyah; N Rachma; Alfian Budi Primanto
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 10 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to test the training on employee performance through the work ability of PDAM Malang City Jl. Sentani Lake Canal No. 100, Madyopuro. This study uses a quantitative method with an explanatory research approach. The number of samples in this study was 76 respondents. The analysis technique uses Path Analysis. The results of the study state that (1) Training has a significant direct effect on employee performance, (2) training has a significant direct effect on work ability, (3) work ability has a significant direct effect on employee performance, (4) training has an indirect effect on employee performance through ability work as an intervening variable.  Keywords: Training, Work Ability and Employee Performance
Pengaruh Motivasi Kerja, Komunikasi dan Stres Kerja terhadap Kepuasan Kerja karyawan pada PT. X cabang kota Malang Jayanti Khusnul Kholifah; Nurhajati Nurhajati; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 14 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstrack This study aims to determine the effect of work motivation, communication, and job stress on employee job satisfaction at PT. X Malang City Branch. The sample used in this study were 43 employees. The data analysis method used in this research is quantitative data analysis using multiple linear regression analysis. Testing the data used is simultaneous hypothesis testing (F) and partial hypothesis testing (t). The results showed that simultaneously the variables of work motivation, communication, and job stress had a positive and significant effect on job satisfaction of PT. X Malang City Branch and based on the results of a partial test (t test) the variable of work motivation has a positive and significant effect on job satisfaction of employees of PT. X Malang City Branch, the communication variable has a positive and significant effect on job satisfaction of PT. X Malang City Branch and work stress variables have no significant effect on job satisfaction of employees of PT. X Malang City Branch. Keywords : Work Motivation, Communication, Job Stress And Job Satisfaction.
Pengaruh Harga, Kualitas Pelayanan dan Suasana Cafe Terhadap Kepuasan Konsumen (Studi pada konsumen Cafe Apung Rowo Kalmpok) Revin Dea Lorensa; N. Rachma; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 07 Agustus 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract  This study examines the effect of price, service quality and cafe atmosphere on consumer satisfaction at the Floating Cafe Rowo Klampok in Senggreng Village, Krajan Hamlet, Sumber Pucung District, Malang Regency. The type of research used is explanatory research. The sample used in this study were 100 respondents who were consumers of the Floating Cafe Rowo Klampok. Data collection techniques using a questionnaire. The analysis technique uses multiple linear regression analysis. The results showed that price, service quality and cafe atmosphere had a significant simultaneous and partial effect on customer satisfaction. Keywords: Price, Service Quality, Cafe Atmosphere, Consumer Satisfaction
Pengaruh Harga, Ulasan Produk, Kemudahan dan Keamanan Terhadap Keputusan Pembelian Casing Import di Shopee (Studi Kasus Pada Mahasiswa aktif S-1 Universitas Islam Malang TA 2019/2020) Ritma Feni Dwy Septant; Nur Hidayati; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract The purpose of this research is to find out and analyze the effect of price, product reviews, convenience and safety on the decision to purchase imported casings at Shopee. Sampling was carried out on active students at the Islamic University of Malang for the 2019/2020 academic year using the Malhotra formula so that a sample of 105 respondents was obtained. This research method uses multiple linear regression analysis with the SPSS analysis tool. This study shows that price, product reviews, convenience and safety have a simultaneous effect on purchasing decisions. Tests carried out with partial tests, all variables have a significant positive effect on the dependent variable. Keywords: Price, Product Reviews, Convenience, Safety, Purchase Decision, Casing, Import
PENGARUH STRUKTUR MODAL TERHADAP KINERJA KEUANGAN PERUSAHAAN MANUFAKTUR SEKTOR MAKANAN DAN MINUMAN YANG TERDAFTAR DI BURSA EFEK INDONESIA TAHUN 2013-2016 Romadhoni Romadhoni; Hadi Sunaryo
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 06 No. 6 Agustus 2017
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT This study aims to determine the effect of Debt Equity Ratio, Debt to Asset Ratio and Equity to Asset Ratio partially and together to Return on Equity. Debt Equity Ratio, Debt to Asset Ratio, Equity to Asset Ratio as independent variable and Return on Equity as dependent variable. The type of research used is empirical, population in this research is food and beverage Manufacturing company listed in Indonesia Stock Exchange period 2013-2016 with purposive sampling technique. Sample amounts to Twelve Manufacturing Companies food and beverage sector. The data analysis used is multiple linear regression and classical assumption test. Debt to Asset Ratio has value t count -0,965 (sig 0,340> 0,05) Equity to Asset Ratio has value of t count 0,942 (sig. 0.351> 0.05) indicating that Debt Equity Ratio partially have a significant positive effect, Debt to Asset Ratio and Equity to Asset Ratio partially have no significant effect to Equity to Asset Ratio. As well as bersam-sma Debt Equity Ratio, Debt to Asset Ratio and Equity to Asset Ratio have a significant positive effect on Return on Equity. Demonstrated with large F arithmetic 3,444 (sig. 0.008 <0.05). Keywords: Debt Equity Ratio, Debt to Asset Ratios, Equity to Assets and Return on Equity.
DETERMINAN PENGUNGKAPAN ENTERPRISE RISK MANAGEMENT (Pada Perusahaan Sektor Keuangan Yang Terdaftar Di BEI Tahun 2015-2017) Nova Istiqomah; Ronny Malavia Mardani; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen e-Jrm Vol. 08. No. 04. Februari 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT                The purpose of this study is 1. To provide empirical evidence of the effect of company size on ERM. 2. Provide empirical evidence of the effect of Leverage on ERM. 3. Provide empirical evidence of the influence of the auditor's reputation on ERM disclosures. 4. Provide empirical evidence of the effect of profitability on ERM disclosures.               The population in this study was a banking sector company that published a report on the listed on the IDX. The method collected in this study is by using journals and analytical methods. With the t test the Enterprise Risk Management variable is influenced by profitability, leverage, profitability and firm size but is not influenced by the reputation of the auditor Key word: Enterprise Risk Management, Company size, leverage, profitability, auditor reputation
Pengaruh Kompensasi, Lingkungan Kerja Dan Budaya Perusahaan Terhadap Kepuasan Kerja Karyawan Pada Perusahaan Daerah Air Minum Kota Malang Muhammad Zamanudin; Nurhajati Nurhajati; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 09 No. 07 Februari 2020
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractBased on research carried out with the aim of analyzing the effect of compensation, work environment, and corporate culture on employee job satisfaction in Malang Municipal Water Supply Company. The population used in this study were all employees of the Municipal Water Supply Company of Malang City, amounting to 338 employees from December 2019 to January 2020. The sampling technique used was purposive sampling where the technique to ensure the research sample with certain assessments intended to make the data generated can be used as an example or representative. The method used is multiple linear regression analysis with hypothesis testing using the t test and f test. From this study produced answers that have been previously processed that simultaneous compensation, work environment and company culture influence employee job satisfaction which justifies H4. Compensation has a significant effect on employee job satisfaction partially and justifies H1. The work environment has a significant effect on employee job satisfaction partially and justifies H2. Corporate culture has a significant effect on employee job satisfaction partially and justifies H3. Key Words :(Compensation, Work Environment, Corporate Culture, Employee Job Satisfaction).

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