cover
Contact Name
Widhi Ariyo Bimo
Contact Email
moneter@uika-bogor.ac.id
Phone
+6288212632557
Journal Mail Official
moneter@uika-bogor.ac.id
Editorial Address
Jl. K.H. Sholeh Iskandar km 2 Bogor 16162 Jawa Barat, Indonesia Telp/Fax: 0251-8335335
Location
Kota bogor,
Jawa barat
INDONESIA
Moneter : Jurnal Keuangan dan Perbankan
ISSN : 23022213     EISSN : 26155141     DOI : 10.32832/moneter
Core Subject : Economy, Science,
Moneter: Jurnal Keuangan dan Perbankan mempunyai fokus dalam kajian keuangan dan perbankan , dengan scope sebagai berikut: Dasar-dasar keuangan dan perbankan syariah dan konvensional Bisnis Teknologi Informasi
Articles 151 Documents
The Influence of Recruitment, Competency, Performance Appraisal and Talent Management on Employee Performance with Job Satisfaction as an Intervening Variable in PT Kliring Berjangka Indonesia with Job Satisfaction as an Intervening Variable Yanti, Ana Dwi; Indupurnahayu, Indupurnahayu; AMINDA, RENEA SHINTA
Moneter: Jurnal Keuangan dan Perbankan Vol. 12 No. 3 (2024): OKTOBER
Publisher : Universitas Ibn Khladun Bogor

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Abstract

This study aims to analyze the influence of recruitment, competence, performance appraisal, and talent management on employee performance, with job satisfaction as an intervening variable in PT Kliring Berjangka Indonesia (KBI). The research method is used descriptive quantitative, using a questionnaire distributed directly to respondents, specifically the 61 employees of KBI and utilizing a Likert scale for measurement. The results show that recruitment, performance appraisal, and talent management have a positive and significant effect on employee performance. Recruitment also has a positive and significant effect on job satisfaction. However, competence does not show a significant impact on either employee performance or job satisfaction. This study highlights that improving recruitment processes, performance appraisals, and talent management can enhance employee performance, underscoring the importance of job satisfaction as a mediating variable. The findings provide practical implications for company management, emphasizing the need to focus on these areas to improve overall employee performance. Additionally, this study contributes to the literature by exploring the relationships between recruitment, competence, performance appraisal, talent management, job satisfaction, and employee performance within the context of financial services companies.
Analysis of Factors Affecting the Sustainability Performance of Islamic Banks in ASEAN Angelica, Zahwa; Oktaviana, Ulfi Kartika
Moneter: Jurnal Keuangan dan Perbankan Vol. 12 No. 3 (2024): OKTOBER
Publisher : Universitas Ibn Khladun Bogor

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Abstract

This study focuses on the challenges faced by the global banking industry, including economic fluctuations and supply chain disruptions, which impact the Islamic banking sector in ASEAN. Although its contribution is small, the growth potential of Islamic banks in ASEAN is very large. Therefore, it is essential to examine the factors that affect the sustainability performance of Islamic banks in the region. This study aims to analyze the effects of financial performance, risk management, and technology on the sustainability of Islamic banking in ASEAN. The sample comprises 27 Islamic banks from ASEAN, selected through purposive sampling methods, including institutions from Indonesia, Malaysia, Brunei, and the Philippines. The quantitative research approach with panel data analysis was carried out using EViews 13 software. The findings indicate that financial performance and technology significantly influence sustainability performance, while only the financial performance variable demonstrates a notable effect on sustainability. Conversely, the variables of risk management and technology do not show a significant impact on sustainability performance. Overall, financial performance, risk management, and technology simultaneously influence the sustainability of Islamic banking performance, highlighting the interaction of these factors in enhancing sustainability in ASEAN.
K-Nearest Neighbor and Naive Bayes Algorithm Approach for Online Sales Level Classification Optimization In South Tangerang Raihan Fajar, Muh. Dava; Puspitasari, Diah; Nur Azizah, Qudsiah
Moneter: Jurnal Keuangan dan Perbankan Vol. 12 No. 3 (2024): OKTOBER
Publisher : Universitas Ibn Khladun Bogor

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Abstract

Online sales are growing along with the increasing number and ease of access to E-commerce platforms, but in online transactions, product information is generally only presented in the form of specifications and images, the accuracy of which cannot always be ensured. Based on one of the journals obtained from the Central Statistics Agency (BPS), the number of Micro, Small and Medium Enterprises (MSMEs) in Indonesia reaches 64.2 million businesses. The purpose of this study is to determine the performance of the two methods, namely K-Nearest Neighbor and Naive Bayes in classifying the success of online sales in South Tangerang City, and comparing the results of the two methods using the Rapid Miner application. The dataset used in this research is an online sales business actor totaling 120 MSME actor data. The results of this study show that K-Neirest Neighbor has a performance of 89.26% while Naive Bayes is 90.91%, so the k-Neirest Neighbor method has the best performance and is able to classify the success of online sales and is able to help increase the economy of citizens besides that it also increases the attractiveness of young people to entrepreneurship and creates new jobs in South Tangerang City.
Analysis of Customer Relationships on Consumer Satisfaction at Public Ports in Riau Archipelago Province Wahyudi, Zulfikar; Yulfiswandi, Yulfiswandi; Donal Mon, Muhammad
Moneter: Jurnal Keuangan dan Perbankan Vol. 13 No. 1 (2025): APRIL
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/moneter.v13i1.1362

Abstract

This study aims to investigate the impact of trust, flexibility, communication, on on customer satisfaction with customer relationships as intervining variable in Kuala Raiu Port. The sample method employed is a non-probability sampling methodology. The study sample comprised 173 individuals who were employees of PT. Tuah Bainaura Perkasa and the Federation of Transport and Reform Workers Unions at the Kuala Riau Port. The employed research methodology is quantitative, Smart PLS  is software used to analyze data using the Structural Equation Modeling Partial Least Squares technique. The findings indicate that the variables of trust, communication, and customer relationships exert a positive and significant influence on customer satisfaction, while the flexibility variable did not affect customer satisfaction, besides that trust, flexibility, communication had a positive and significant effect on customer relationships. While the results of the mediation analysis Customer relationships were able to act as a mediator between trust, and customer satisfaction. However, it has not been able to become a mediator for Flexibility and Communication on Consumer Satisfaction. This study highlights that enhancing trust, communication and customer relationship can enhance customer satisfaction, highlighting the important role of customer relationship as a mediating variable. The findings of this study provide practical implications for port management, highlighting the need to focus on these areas to enhance overall satisfaction by building strong relationships with customers and contributing to the literature by exploring the relationships among trust, flexibility, communication, customer relationship and satisfaction in the context of cargo port services.
The Role of Service Quality and Price in Enhancing Customer Satisfaction Using the SPSS Regression Method Purwanto, Purwanto; Yulfiswandi, Yulfiswandi; Donal Mon, Muhammad
Moneter: Jurnal Keuangan dan Perbankan Vol. 13 No. 1 (2025): APRIL
Publisher : Universitas Ibn Khladun Bogor

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Abstract

This study aims to examine the impact reliability, responsiveness, assurance, empathy, tangible and price on satisfaction. This study investigates how the service provided by the management of Tanjung Uban Ferry Port. This study uses a quantitative methodology, collecting firsthand data through the use of questionnaires and multiple linear regression techniques. According to Roscoe's recommendation, the optimal sample size is 250 respondents; however, this study uses information from 311 respondents who use Tanjung Uban Ferry Port. to provide more representative and comprehensive results. reliability, responsiveness, assurance, empathy, tangibles and price are independent variables while customer satisfaction is the dependent variable. This study uses SPSS software. The statistical analysis confirms that responsiveness, assurance, empathy, tangibility, and price all have a meaningful and positive impact on customer satisfaction. However, the reliability element does not affect customer satisfaction. These findings improve current research on the correlation between service quality, price, and customer satisfaction by introducing an alternative model that explains this relationship. Referring to the research results For the managers of Tanjung Uban Ferry Port, referring to the research findings, it is important to maintain and improve physical facilities, especially infrastructure that has a direct impact on passengers, such as waiting rooms, pedestrian facilities, and parking facilities. These aspects are directly seen and experienced by passengers.
Going Concern Audit Opinion: Analysis The Effect Of Financial And Non-Financial Factors Qadarti Anjilni, Ratih; Handayani, Asih; Purwasih, Desy
Moneter: Jurnal Keuangan dan Perbankan Vol. 13 No. 1 (2025): APRIL
Publisher : Universitas Ibn Khladun Bogor

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Abstract

Many companies are experiencing declining revenues (profitability) and disrupted liquidity due to the pressures of the Covid-19 pandemic. The impact of this decline can raise questions about the ability of companies to continue in business. For this reason, companies are required to prepare financial statements on a going concern basis, with a higher level of consideration of the Covid-19 pandemic conditions than before the Covid-19 pandemic. This study aims to test whether there is an influence of financial factors such as debt default and company growth, as well as non-financial factors: Audit tenure on the going concern audit opinion. The empirical study in this study is the real estate and property sector as a research sample in the period 2018-2022. The sample was determined using the purposive sampling method. This study was analysed using logistic regression. Logistic regression is an appropriate statistical tool for this study, as the dependent variable is dichotomous. Hypotheses were tested and conclusions were drawn based on the Hosmer and Lemeshow test, the likelihood test, the Nagelkerke R-square and the correlation and classification test. The results of the study show that financial factors proxied by the variables debt default and company growth do not affect the going concern audit opinion, but non-financial factors with the variable audit tenure affect the acceptance of the going concern audit opinion.
Financial Literacy and Financial Behaviour of Students in the Digital Economy Era in Pontianak Saragih, Fry Melda
Moneter: Jurnal Keuangan dan Perbankan Vol. 12 No. 3 (2024): OKTOBER
Publisher : Universitas Ibn Khladun Bogor

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Abstract

This research investigates how financial literacy impacts the financial actions of Pontianak university students, considering factors like financial socialization, attitude, and education. Employing a quantitative, cross-sectional approach, data was gathered from 520 students via Google Forms and analyzed using PLS-SEM. The findings indicate that financial socialization and attitude significantly and positively affect both financial education and behavior. Financial education also positively influences financial behavior. However, financial literacy itself did not significantly impact financial education or behavior. The study confirms that financial education mediates the relationship between financial socialization and attitudes. Interestingly, financial literacy does not have a mediating effect. The results suggest that Pontianak universities could use this information to develop curricula emphasizing financial literacy in today's digital economy. Furthermore, it can help prepare students for future financial challenges, fostering a more financially savvy generation in the digital age and providing a basis for evaluating accounting and finance programs.
Social Media Marketing on Brand Awareness, Brand Preference and Brand Image: A Comparison of Facebook, X and Instagram Laksamana, Patria; Iqbal, Muhammad; Maulani, Denia
Moneter: Jurnal Keuangan dan Perbankan Vol. 13 No. 1 (2025): APRIL
Publisher : Universitas Ibn Khladun Bogor

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Abstract

This study aims to empirically explore the influence of social media marketing on three fundamental dimensions of brand equity—brand awareness, brand preference, and brand image—within the banking sector. Data were collected from users of three widely used social media platforms: Facebook, X, and Instagram. A total of 283 valid responses were obtained, and the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to evaluate the hypothesized relationships. A structured questionnaire was developed to test all research hypotheses, and a non-probability convenience sampling technique was employed, primarily due to its practicality, ease of implementation, and efficiency in accessing a broad audience within a limited timeframe and budget. PLS-SEM was chosen for its robustness in analyzing complex models with latent constructs and its suitability for theory building. The path analysis confirmed that social media marketing exerts a positive and statistically significant influence on brand awareness, brand preference, and brand image. Furthermore, the platform-specific findings reveal that Instagram is the most effective channel for enhancing brand image, while X is more effective in improving brand awareness and brand preference. These insights provide practical value for marketing professionals by informing strategic decisions on platform selection and content prioritization in social media campaigns.
Strengthening Customer Satisfaction Based on Promotions and Workshop Services Maulana, Lucky Hikmat; Maulana, Hendri; Hofifah, Siti
Moneter: Jurnal Keuangan dan Perbankan Vol. 12 No. 3 (2024): OKTOBER
Publisher : Universitas Ibn Khladun Bogor

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The era of globalization impacts marketing activities in the transportation sector, one of which is motorcycles. In the increasingly growing motorcycle business, of course, it needs to be balanced with user satisfaction. This study aims to determine user satisfaction influenced by promotional variables and the quality of motorcycle repair shop services. The design of this study is descriptive and verification, with an analysis unit of 89 consumers. The data collection procedure uses literature and field studies through interviews and distributing questionnaires that have been tested for validity and reliability. The data analysis method uses multiple linear regression analysis, correlation coefficient analysis, determination coefficient analysis, and significance tests simultaneously and partially. The study's results indicate that simultaneously and partially the promotional variables and the quality of motorcycle repair shop services have a significant and positive effect on user satisfaction. It is recommended to increase the frequency and intensity of communication, as well as improve the motorcycle service process to be more reliable.
The Effect of Compensation and Promotion on Job Satisfaction with Extrinsic Motivation as an Intervening Variable Hermanto, Bayu; Agung KJ, I Dewa Gede Agung KJ; Prihono, Ekak; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
Moneter: Jurnal Keuangan dan Perbankan Vol. 13 No. 1 (2025): APRIL
Publisher : Universitas Ibn Khladun Bogor

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Abstract

Compensation and promotion of office are two things that the main purpose of a person working. This study aims to determine the influence of compensation and job promotion on employee job satisfaction with extrinsic motivation as an intervening in PT Rumah Sakit Pelabuhan. The research method used a quantitative approach by distributing questionnaires to 89 samples of employees selected through stratified random sampling technique. Research data was analyzed using Partial Least Squares (PLS) through outer and inner test model. The results showed that the compensation effect on job satisfaction and employee extrinsic motivation. While promotion of office has no effect on job satisfaction but has an effect on employee extrinsic motivation. The extrinsic motivation effect on job satisfaction and become intervening compensation and promotion of position to employee job satisfaction in PT Rumah Sakit Pelabuhan. Job promotion system that is less transparent becomes a matter of concern to the company in order to provide maximum employee satisfaction.

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