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Analysis of customer satisfaction using Total Quality Management (TQM) junior high school Hasanah, Eka Huswatun; Kholid, Idham; Yetri, Yetri
Journal of Advanced Islamic Educational Management Vol. 1 No. 1 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i1.8788

To develop the potential of students must be supported by quality education. Total Quality Management becomes a management approach centered on quality for long-term success through customer satisfaction. The purpose of this study is to find out how customer satisfaction is assessed from aspects of tangibles (direct evidence), reliability, responsiveness, assurance, and empathy. This research uses mixed methods with the Embedded Concurrent model (unbalanced mixture), applied to students with a sample of 90 students as respondents chosen randomly with 25 items of questions, observations, interviews, documentation. The findings of these study address customers getting satisfaction with the services provided by schools. With responsiveness aspects that are more prominent than other elements.

Input And Output In School Of Full-Day Systems In Madrasa Ibtida'iyah Babul Hikmah Kalianda South Lampung Hasan, Yetri; Apriawan, Nuzula
Journal of Advanced Islamic Educational Management Vol. 1 No. 1 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i1.8789

To make students independent, fostering togetherness and awareness of worship Full Day School students is one program that can be an alternative to improve it. Full Day School is one of the excellent programs initiated by several schools in Indonesia. The purpose of this study was to study the input and output of a full-day school Madrasah Ibtida'iyah Babul Hikmah. The type of research used is descriptive qualitative research. With data collection techniques, namely interviews, observation, documentation and data triangulation. The results of this study indicate the full system of schools in the Madrasah Ibtida'iyah Babul Hikmah running effectively, successfully visible from the input and output in the school.

Evaluation of the spiritual extracurricular program in Madrasa Fatimah, Siti; Yuberti, Yuberti; Ayu, Sovia Mas
Journal of Advanced Islamic Educational Management Vol. 1 No. 1 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i1.9210

Spiritual extracurricular activities have an important role in exploring potential interests, talents, and can encourage the increase in the values of the religious character of students and their practice of Islamic teachings which have declined in recent times. The purpose of this study was to determine how to evaluate the context, input, process, and product of the Spirituality extracurricular program at Madrasa Tsanawiyah Darul Huda Bandar Lampung. This study used an evaluative design with a descriptive approach. Data collection techniques used were interviews, questionnaires, observation, and documentation. The subjects of this study were the head of the madrasa, coaches, and spiritual extracurricular participants. Data were analyzed using Miles and Huberman’s theory, namely reducing data, presenting data, and drawing conclusions / verifying. The results showed: (1) Evaluation of the context related to program management structure, program objectives, types of activities, work programs, and needs was quite good, (2) Evaluation of inputs related to supervisors and participants who took part in spiritual extracurricular activities, as well as feasibility/completeness. from the facilities and infrastructure to support program activities is quite good. However, it needs to be improved in the provision of teacher trainers, and the details of program implementation funding, (3) Evaluation of the process is good. The implementation is by the program guidelines of The Ministry of Education and. Culture Number 62 of 2014, (4) Good product evaluation, containing student learning outcomes as values, achievements, and the character of students from religious character, honesty, discipline, responsibility, tolerance, cooperation, polite/polite, and self-confidence. The implication of this research shows that the spiritual extracurricular program at Madrasa Tsanawiyah Darul Huda Bandar Lampung plays a very important role in shaping the religious character of students.

Investigating leadership practices at Madrasah Aliyah Mathla'ul Anwar: Distributed perspectives Mulyana, Hapip
Journal of Advanced Islamic Educational Management Vol. 1 No. 1 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i1.9404

To make students independent, fostering togetherness and awareness of worship Full Day School students is one program that can be an alternative to improve it. Full Day School is one of the excellent programs initiated by several schools in Indonesia. The purpose of this study was to study the input and output of a full-day school Madrasah Ibtida'iyah Babul Hikmah. The type of research used is descriptive qualitative research. With data collection techniques, namely interviews, observation, documentation and data triangulation. The results of this study indicate the full system of schools in the Madrasah Ibtida'iyah Babul Hikmah running effectively, successfully visible from the input and output in the school.

Pedagogic competency management: Improving teacher performance in early childhood education programs Suprihatin, Suprihatin
Journal of Advanced Islamic Educational Management Vol. 1 No. 1 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i1.9407

Pedagogic competence is a fundamental competency in the framework of children's educational practices. Pedagogic competence is required as a system of knowledge about children's education that will become the basis or basis in children's educational practices and become the standard of success of children's educational practices. This research was conducted to analyze how pedagogic competence in improving the performance of PAUD teachers in the Gadingrejo Sub-district. The method used in this study is the qualitative research method by conducting observations, interviews, and documentation. The source of information is obtained through interviews with the head of the foundation, educators, and students. The results of research on pedagogic abilities of PAUD teachers in Qurotta Ayun and PAUD SPS Latifah Learning Group in organizing various aspects of child development according to age, designing child development activities according to age-based on curriculum, organizing educational development activities in children according to age, organizing and making assessment reports, evaluation of processes and evaluation of learning outcomes in children according to age, analyzing the theory of play according to aspects and stages of development, needs, potential talents and interests of children according to age, in general, is good enough. However, there needs to be an improvement in pedagogic management through the improvement of educational qualifications and competencies of educators through training activities, technical guidance, and workshops.

Marketing Strategy for Integrated Islamic Elementary School Pelita Khoirul Ummah Pratama, Septian
Journal of Advanced Islamic Educational Management Vol. 1 No. 2 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i2.9573

Education is a primary need for everyone, especially the age level of children to early adulthood. Schools will be places for students to learn and develop their potential, therefore schools need to attract parents and students to choose their schools by providing adequate facilities, infrastructure and conducting marketing efforts. The Integrated Islamic Elementary School Pelita Khoirul Ummah Established in 2013 with the status of a private school under the foundation, and having its address at Jalan Langkapura, Bandar Lampung, has experienced positive growth every new academic year marked by the number of new students that continues to increase. However, opportunities and threats from external factors must be considered, in addition to trying to increase strengths and overcome weaknesses. This study aims to formulate a strategy to increase the competitive advantage of SDIT Pelita Khoirul Ummah through marketing strategy planning by analyzing its internal and external environment. This research includes applied research with a descriptive approach and qualitative method, with data sources obtained through Focus Group Discussions and interviews, then the data is analyzed using Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS), strategy analysis is carried out using the SWOT matrix. The position of the school is in quadrant 1. The strategy that must be developed is a growth-oriented strategy by trying to expand and increase market.

Principal leadership in improving teacher performance: systematic literature review Mayasari, Evi
Journal of Advanced Islamic Educational Management Vol. 1 No. 2 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i2.11497

The leadership of the head seems to greatly affect the success of the learning process in schools. One factor in the success of learning is the quality of teacher performance. This study aims to determine the principal's leadership in improving teacher performance. The method used in this study is a systematic literature review. Data collection was carried out by searching for journals with a range of 2016 to 2020 relating to teacher leadership and performance. The articles used are sourced from Garuda Research, Technology and Higher Education accredited by SINTA. The results showed that of the 329 articles related to the variables studied were 8 articles and showed that to improve teacher performance the principal's leadership applied discipline methods, providing motivation, work coaching/development, giving rewards, controlling and supervising teacher performance, and leadership. principals in improving teacher performance are using democratic leadership types, good communication and charisma. Suggestions for principals when improving teacher performance should be principals not only from competence but also by using a leadership style that prioritizes deliberation.

Performance of educational personnel in school data management in Madrasa Tsanawiyah Yulianti, Heni
Journal of Advanced Islamic Educational Management Vol. 1 No. 2 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i2.11511

This study aims to find out and obtain in-depth information about the performance of education personnel in managing school data at MTs Negeri 2 Bandar Lampung by looking at: (1) the competence of madrasa administration staff; (2) motivation of madrasa administrative staff and (3) feedback as the service quality of madrasa administrative staff. This research is a qualitative descriptive study. The place that became the object of research was MTs Negeri 2 Bandar Lampung. The subject of this research is the head of madrasa administration staff. The informants in this study were the madrasa administrative staff themselves, the madrasa principal, teachers, students, and the community. Methods of data collection using interviews, observation, and documentation. Test the validity of the data using triangulation of sources and methods. The data analysis technique used is done interactively which includes: data reduction, data presentation, and concluding. The results of the study show that the competencies possessed by each madrasa administrative staff are by their respective fields which include personality competence, social competence, managerial competence, and technical competence. The motivation given by the head of the madrasa and the head of administrative staff to each administrative staff is still not optimal, especially the lack of monitoring and evaluation so that it affects the performance of administrative staff in carrying out their duties. Feedback as the quality of service provided by administrative staff to customers, namely students, all madrasa employees, and the community is quite satisfactory so that many parents entrust MTs Negeri 2 Bandar Lampung as the school of choice, both domiciled near or far from the madrasa.

Implementation of the utilization of PT Nestle's Corporate Social Responsibility (CSR) funds at public elementary school Srengsem 1 Bandar Lampung Suryandari, Rani
Journal of Advanced Islamic Educational Management Vol. 1 No. 2 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i2.11582

Corporate Social Responsibility (CSR) is a company's concern for the interests of other parties more broadly, not just the interests of the company itself. For companies that consistently implement CSR in their activities, in the long term they will benefit in the form of trust from their stakeholders. The purpose of this study was to determine the CSR contribution of PT Nestle Srengsem Bandar Lampung to education at the State Elementary School 1 Srengsem Bandar Lampung. The results of this study show that there are various types of company contributions, so PT Nestle in the field of education, namely the focus on nutrition, the focus on the environment and the focus on physical activity.

Management of Extracurricular Activities Shaping the Character of Students in Madrasa Tursino, Tursino; Fakhri, Jamal
Journal of Advanced Islamic Educational Management Vol. 1 No. 2 (2021): Journal of Advanced Islamic Educational Management
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/jaiem.v1i2.11724

The process of fostering students through extracurricular activities has an essential role in shaping the character of students because extracurricular activities are a vehicle for channeling talents and interests that function to develop the potential, abilities, personality, cooperation, and independence of students optimally to support the achievement of goals education. This study aims to obtain a detailed description of (1) Planning extracurricular activities in character building of students, (2) Organizing extracurricular activities in character building of students, (3) Direction of extracurricular activities in character building of students, and (4) Controlling extracurricular activities in shaping the character of students at Madrasa Tsanawiyah Al-Ikhlas Tanjung Bintang. This study uses a qualitative approach with a phenomenological type of research. Data collection techniques are carried out by; participatory observation, in-depth interviews, and document analysis. The data analysis process starts with data reduction, data presentation, and conclusion drawing. Test the validity of the data by triangulation and member check. The results of this study are (1) Planning for extracurricular activities in the formation of students' character is carried out in preparing extracurricular activity programs, which are then used as a reference in its implementation. The program development process is preceded by analyzing the required resources, carried out collaboratively, and socialized at the beginning of the school year. (2) Organizing extracurricular activities in forming students' character as a whole is integrated with the madrasa organization. The organizing process determines resources and division of tasks according to the field of expertise, determined by the Decree of the Head of Madrasa, making agreements to shape students' character through routine activities, such as spontaneous action and conditioning. (3) Extracurricular activities are carried out to ensure that activities focus on the goals that have been set in the planning. The activity direction process includes; application, exemplary leadership, problem-solving, commitment to tasks, functions, and roles, and (4) Control of extracurricular activities to form student character through monitoring, assessment, and reporting. Controls include; monitoring the implementation of activities and evaluating activities (assessment of processes and assessment of results); most students get satisfactory results but still need to improve the readiness of the supporting components.

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Reviewer

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Contact Name
Yetri

Contact Email
jaiem@radenintan.ac.id

Phone
+6283809972661

Journal Mail Official
jaiem@radenintan.ac.id

Editorial Address
http://ejournal.radenintan.ac.id/index.php/JAIEM/about/editorialTeam

Location
Kota bandar lampung,

Lampung

INDONESIA

Abstract

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Yetri

Contact Email jaiem@radenintan.ac.id

Phone +6283809972661

Journal Mail Official jaiem@radenintan.ac.id

Editorial Address http://ejournal.radenintan.ac.id/index.php/JAIEM/about/editorialTeam

Location Kota bandar lampung, Lampung INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Yetri

Contact Email
jaiem@radenintan.ac.id

Phone
+6283809972661

Journal Mail Official
jaiem@radenintan.ac.id

Editorial Address
http://ejournal.radenintan.ac.id/index.php/JAIEM/about/editorialTeam

Location
Kota bandar lampung,

Lampung

INDONESIA