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INDONESIA
MANAGER: Journal of Management and Administration Science
Published by Asian Publisher
ISSN : -     EISSN : 29867029     DOI : -
Core Subject : Economy, Humanities,
Humanities Economics, Econometrics & Finance
MANAGER: Journal of Management and Administration Science (E-ISSN 2986-7029) is a high-quality, open-access peer-reviewed international journal published three times a year by Asian Publisher. The scopes of journal are related to management, economic, and social. The publication will be released in April, August and Desember. The article must be written in English
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 92 Documents
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Analisis Proses Administrasi Penggajian Karyawan Pt Iss Indonesia Di Area Cikarang Ahmad Dumyati; Edison P Siraip; Jajang Setiawan
MANAGER: Journal of Management and Administration Science Vol. 5 No. 1 (2026): MANAGER: Journal of Management and Administration Science, Agustus 2026
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/manager.v5i1.1802

Abstract

Penelitian ini bertujuan untuk menganalisis proses administrasi penggajian yang diterapkan di PT ISS Indonesia, mengidentifikasi kendala-kendala yang terjadi dalam proses penggajian, menganalisis proses administrasi penggajian karyawan pada PT ISS Indonesia guna memahami alur kerja dan prosedur yang diterapkan perusahaan, mengidentifikasi berbagai kendala atau hambatan yang muncul dalam proses administrasi penggajian pada PT ISS Indonesia, dan mengidentifikasi solusi atau upaya perbaikan yang tepat untuk mengatasi kendala dalam proses administrasi penggajian tersebut guna meningkatkan efisiensi dan akurasi di masa mendatang. Penelitian ini menggunakan metode deskriptif kualitatif dengan pendekatan studi kasus. Data dikumpulkan melalui observasi lapangan, wawancara mendalam dengan pihak manajemen HR dan operasional, serta studi dokumentasi terkait proses administrasi penggajian dan kebijakan perusahaan. Teknik data yang digunakan meliputi reduksi data, penyajian data, dan penarikan kesimpulan untuk mengevaluasi efektivitas digitalisasi sistem serta penanganan kendala administratif di PT ISS Indonesia. Berdasarkan hasil analisis, seperti human error pada rekapitulasi absensi, perbedaan persepsi terkait cut-off, serta beban kerja tim HR dalam menangani komplain karyawan. Khususnya pada operasional di area lapangan, mengevaluasi efektivitas langkah-langkah perbaikan yang diterapkan perusahaan, seperti digitalisasi melalui aplikasi GreatDay8, kebijakan rapel, dan pembentukan helpdesk payroll dalam meningkatkan akurasi dan efisiensi penggajian. Khususnya pada operasional di area lapangan. Penggajian merupakan elemen vital dalam manajemen sumber daya manusia yang memerlukan akurasi tinggi guna menjamin hak karyawan dan kepatuhan terhadap regulasi yang berlaku. Kendala yang sering muncul meliputi keterlambatan pengiriman rekap presensi dari pengawas site, ketidaksesuaian pencatatan jam kerja/lembur pada sistem shift, serta risiko kesalahan manusia (human error) saat proses verifikasi manual. Solusi buat SOP verifikasi lembur/shift dengan double-check (pengawas + HR) dan form digital bervalidasi otomatis; sesuaikan cut-off absensi mendekati payroll (mis. tgl 25/akhir bulan) atau atur lembur setelah tgl 20 dibayar pada periode berikutnya dengan rekap sementara; integrasikan data absensi–lembur–payroll; siapkan satu saluran resmi (email/tiket/helpdesk) lengkap dengan FAQ dan template jawaban standar.
Evaluasi Persepsi Dan Kegunaan Pengguna Terhadap Sistem Pembayaran Qr Code Lintas Batas Di Indonesia: Evaluation of User Perceptions and Utility Regarding Cross-Border QR Code Payment Systems in Indonesia Nurillah Jamil Achmawati Novel; Nenden Kostini; Sharon Ong Yong Yee
MANAGER: Journal of Management and Administration Science Vol. 5 No. 1 (2026): MANAGER: Journal of Management and Administration Science, Agustus 2026
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/manager.v5i1.1838

Abstract

The rapid expansion of digital payment technologies in Southeast Asia has sparked significant interest in cross-border QR code payment systems as instruments for financial integration. While the Quick Response Code Indonesian Standard (QRIS) has evolved into a mandatory national digital payment infrastructure in Indonesia, empirical evidence regarding user perceptions, utility, and the determinants of acceptance for cross-border QRIS remains limited. This study evaluates perceptions and the utility of QRIS as a cross-border payment system in Indonesia and identifies factors influencing its adoption, focusing on the impact of Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) on user acceptance within the Technology Acceptance Model (TAM) framework. This quantitative pilot study employed a structured online survey of 60 experienced adult QRIS users—selected via purposive sampling—and utilized multiple linear regression to examine the simultaneous effects of PEOU (X1) and PU (X2) on user acceptance (Y). The results indicate that the model explains 41.49% of the variance in user acceptance (R²=0.415; Adjusted R²=0.394) and is statistically significant (F=20.208; p<0.05). Perceived Usefulness (X2) significantly influenced user acceptance (β=0.579; p=0.004), whereas Perceived Ease of Use (X1) did not (β=0.087; p=0.225). Descriptive findings reveal that users hold positive perceptions of QRIS regarding utility, ease of use, security, and reliability. Perceived Usefulness was identified as the primary driver of cross-border QRIS adoption, suggesting that functional value becomes a decisive factor once system familiarity is established. Policymakers are advised to strengthen the functional value of cross-border QRIS through enhanced interoperability, reliability, and security communication. This study contributes initial empirical evidence regarding cross-border QRIS adoption for policymakers and digital payment providers in ASEAN emerging markets.

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