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Tadulako International Journal of Applied Management (TaJAM)
Published by Universitas Tadulako
ISSN : 26849089     EISSN : 29871271     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Tadulako International Journal of Applied Management with registered number ISSN 2684-9089 (Print) and 2987-1271 (electronic) is published by the Master of Management Study Program, Faculty of Economics and Business, Tadulako University. It is published thrice a year in April, August, and December. Publish papers in applied management that contribute to the development of management science and management practices. We accept primarily research-based articles related to applied management science. The scope of topics includes management (Human Resource Management, Marketing Management, Financial Management, and Operations Management) and entrepreneurship. The Editorial Team welcomed the submission of papers describing researchers, practitioners, regulators, students, and other parties interested in the development of management science and management practices. Tadulako International Journal of Applied Management accepts quantitative research texts, qualitative research, mixed methods research, and Research and Development (R&D) written in English.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 102 Documents
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THE EFFECT OF WORK ENGAGEMENT, AND LEADERSHIP ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL COMMITMENT AS AN INTERVENING VARIABLE SARI, DITA ELANDA; Bakri Hasanuddin; Rossanty, N.P. Evvy
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 6 No 3 (2024): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v6i3.144

Abstract

This study aims to determine the effect of work engagement and leadership on employee performance through organizational commitment as an intervening variable (study at SAMSAT Office Region I Palu). The type of research is correlational. The research sample was all employees in SAMSAT Office Region I Palu as many as 72 people. This research uses the Structural Equation Modeling (SEM) method, which is operated with SMARTPLS. The results of this study indicate that (1) Work engagement affects employee performance, (2) Leadership affects employee performance, (3) Work engagement affects organizational commitment, (4) Leadership has no effect on organizational commitment, (5) Organizational commitment affects employee performance, (6) Work engagement affects employee performance mediated by organizational commitment, (7) Leadership has no effect on employee performance mediated by organizational commitment at the SAMSAT office in region I Palu.
THE EFFECT OF WORKLOAD AND FINANCIAL COMPENSATION ON WORK MORALE WITH WORK ENGAGEMENT AS A MODERATING VARIABLE Dahlan, Mardiana; Syahir Natsir; Adfiyani Fadjar
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 6 No 3 (2024): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v6i3.146

Abstract

This study aims to analyse the effect of workload and financial compensation on work enthusiasm with work engagement as a moderating variable in the expenditure treasurer of the Regional Work Unit (SKPD) of Tojo Una Una Regency. This research is a type of quantitative research, with the census method, namely using forty-one Tojo Una Una Regency SKPD expenditure treasurers as the population. The analytical tool used is SEM-PLS, data collection through google form media. The results of this study indicate that (1) workload has a negative and significant effect on the morale of SKPD expenditure treasurers of Tojo Una Una Regency (2) financial compensation has a positive and significant effect on the morale of SKPD expenditure treasurers of Tojo Una Una Regency (3) work engagement has a negative and significant effect as a moderator of the relationship between workload and morale of SKPD expenditure treasurers of Tojo Una Una Regency (4) work engagement has a positive and significant effect as a moderator of the relationship between financial compensation and morale of SKPD expenditure treasurers of Tojo Una Una Regency (4) work engagement has a positive and significant effect as a moderator of the relationship between financial compensation and morale.
THE INFLUENCE OF DIGITAL MARKETING AND PRODUCT QUALITY ON PURCHASING DECISIONS AT IBL SHOP AND ITS IMPACT ON GENERATION Z CUSTOMER SATISFACTION IN PALU CITY Hasnianti; Adam, Rosida P.; Ponirin
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 6 No 3 (2024): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v6i3.148

Abstract

This study aims to determine and analyze the direct and indirect effects of digital marketing and product quality on consumer satisfaction on purchasing decisions at IBL Shop and its impact on generation Z consumer satisfaction in Palu City. Data collection was carried out by distributing questionnaires to consumers who shop at IBL Shop. The sampling technique used a purposive sampling technique using the Roscoe formula with a sample size of 100 respondents. The data analysis technique uses the SEM-Partial Least Square (PLS) method. The results showed that (1) Digital marketing has a positive and significant effect on customer satisfaction at IBL Shop for Generation Z in Palu City (2) Product quality has a positive and significant effect on customer satisfaction at IBL Shop for Generation Z in Palu City (3) Digital marketing has a positive and significant effect on purchasing decisions at IBL Shop for Generation Z in Palu City (4) Product quality has a positive and significant effect on purchasing decisions at IBL Shop for Generation Z in Palu City (4) Product quality has a positive and significant effect on purchasing decisions at IBL Shop for Generation Z in Palu City. (5) Purchasing decisions have a positive and significant effect on customer satisfaction at IBL Shop for Generation Z in Palu City (6) Digital marketing has a positive and significant effect on customer satisfaction through purchasing decisions at IBL Shop for Generation Z in Palu City (7) Product quality has a positive and significant effect on customer satisfaction through purchasing decisions at IBL Shop for Generation Z in Palu City
THE INFLUENCE OF SOCIAL MEDIA MARKETING AND ELECTRONIC WORD OF MOUTH ON REPURCHASE THROUGH BRAND IMAGE AS A MEDIATING VARIABLE ON AS FROZEN IN PALU CITY Riga, Michael Regianto; Zahara, Zakiya; Kadang, Juliana
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 6 No 3 (2024): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v6i3.150

Abstract

The purpose of this study was to determine the effect of social media marketing on repurchase through brand image as a mediating variable and the effect of e-WOM on repurchase through brand image as a mediating variable at As Frozen in Palu City. As Frozen customers in Palu City were used as research objects. The sample of this study were consumers of As Frozen in Palu City. Researchers used a sample of one hundred respondents for this study. Purposive sampling is the sampling strategy used in this study, and SEM analysis is a data analysis method supported by the SmartPLS 4.0 program. The findings of this study show that each conjecture, namely, the conjecture regarding the effect of social media marketing on repurchase, brand image on repurchase, e-wom on repurchase, and brand image on repurchase has a positive effect that is empirically verified on all variables. Regarding the indirect relationship between variables, e-WOM on repurchase through brand image as a mediating variable and social media marketing on repurchase through brand image as a mediating variable both show a positive and significant relationship.
ORGANIZATIONAL CITIZENSHIP BEHAVIOUR MEDIATES LEADERSHIP STYLE AND ORGANISATIONAL CULTURE ON EMPLOYEE PERFORMANCE Nur, Mustika; Rossanty, Niluh Putu Evvy; Kadang, Juliana
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 1 (2025): Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i01.151

Abstract

Empirically, the study aims to empirically test (1) the effect of leadership style on employee performance at the Office of Public Works, Spatial Planning, Housing, Tojo Una-Una Regency (2) Effect of Organizational Culture on Employee Performance (3) Effect of Leadership Style on Organizational Citizenship Behavior (OCB) (4) Effect of Organizational Culture on Organizational Citizenship Behavior (OCB) (5) Effect of Organizational Citizenship Behavior (OCB) on Employee Performance (6) Effect of Leadership Style on Employee Performance through Organizational Citizenship Behavior (OCB) (7) Effect of Organizational Culture on Employee Performance through Organizational Citizenship Behavior (OCB). This type of research is included in Explanatory or Confirmatory Research. Hypothesis testing using PLS-SEM with a sample of 161 respondents consisting of civil servants and non-civil servants. The results of the analysis show that hypotheses 1-5 for direct effect testing and hypotheses 6-7 for indirect effect testing with the provisions of P-Values <0.05 and t-value> 1.97.
THE INFLUENCE OF INFORMATION TECHNOLOGY AND TRAINING ON EMPLOYEE PERFORMANCE THROUGH COMPETENCE YUYUN DESTI INDRAWATI; YOBERTH KORNELIUS; IRA NURIYA SANTI
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 1 (2025): Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i01.159

Abstract

This study aims to assess and analyze the effect of information technology on competence, the effect of training on competence, the effect of competence on employee performance, the effect of information technology on employee performance, the effect of training on employee performance through competence, and the effect of training on employee performance through competence. The research in question is quantitative. There were 47 participants in this study who were employees of the Tora Belo Regional General Hospital in Sigi Regency. The SEM-PLS approach was used to conduct hypothesis testing, and the descriptive analysis method was used to analyze the data. Competence has a substantial and favorable influence on employee performance, as shown by the analysis results. In addition, employee performance is significantly and favorably affected by information technology. However, training has a minimal and adverse effect on employee performance. In addition, employee competencies facilitate the favorable and substantial impact of information technology on employee performance. Employee performance is significantly and directly influenced by training, which is also influenced by the level of competence.
THE INFLUENCE OF COMPETENCE, INDEPENDENCE AND ETHICS ON THE PERFORMANCE OF GOVERNMENT INTERNAL CONTROL APPARATUS (APIP) INSPECTORATE TOJO UNA-UNA REGENCY Silfianti, Silfianti; Hasanuddin, Bakri; Mahardiana, Lina
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 1 (2025): Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i01.162

Abstract

The aim and objective of this research is to determine simultaneously and partially how competence, independence, and ethics influence the performance of the Government Internal Audit Apparatus (APIP) of the Regional Inspectorate of Tojo Una-Una Regency. The research population was 32 respondents, using proportional techniques. The data analysis tool used in this research is multiple linear regression. The research results prove that simultaneously competency, independence, and ethics have a significant effect on the performance of the Government Internal Audit Apparatus (APIP) of the Regional Inspectorate of Tojo Una-una Regency, while the results of the partial test prove that competency, independence, and ethics have a significant effect on the performance of the Government Internal Oversight Apparatus ( APIP) Tojo Una-una Regency Regional Inspectorate.  
THE INFLUENCE OF LEADERSHIP, WORK DISCIPLINE AND WORK ENVIRONMENT ON THE JOB SATISFACTION OF PROTOCOL EMPLOYEES AT THE ADPIM BUREAU OF THE REGIONAL SECRETARY CENTRAL SULAWESI PROVINCE Deby, Reni Siska; Kornelius, Yoberth; Adda, Harnida Wahyuni
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 1 (2025): Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i01.163

Abstract

The objectives of this study are as follows: (1) To determine and analyse the effect of leadership, work discipline and work environment simultaneously on employee job satisfaction in the Public Relations and Protocol Section of the Regional Secretary of Central Sulawesi Province; (2) To determine and analyse the effect of leadership partially on employee job satisfaction in the Public Relations and Protocol Section of the Regional Secretary of Central Sulawesi Province; (3) To determine and analyse the effect of work discipline partially on employee job satisfaction in the Public Relations and Protocol Section of the Regional Secretary of Central Sulawesi Province; and (4) To determine and analyse the effect of work environment partially on employee job satisfaction in the Public Relations and Protocol Section of the Regional Secretary of Central Sulawesi Province. This research uses the type of causal associative research with a sample of 30 respondents who are employees in the Public Relations and Protocol Section of the Adpim Bureau of the Regional Secretary of Central Sulawesi Province. Data collection techniques using questionnaires, observation and documentation and data analysis techniques using Multiple Regression Analysis. The results showed that: (1) Leadership, work discipline and work environment simultaneously have a positive and significant effect on employee job satisfaction in the Public Relations and Protocol Section at the Adpim Bureau of the Regional Secretary of Central Sulawesi Province with an F-count value of 20.942 or Sig-F = 0.000 < α 0.05; (2) Leadership partially has a positive and significant effect on employee job satisfaction of the Public Relations and Protocol Section at the Adpim Bureau of the Regional Secretary of Central Sulawesi Province, with a t-count value (6,508) or Sig-t value (X1) = 0.000 < α 0.05 (3) Work discipline partially has a positive and significant effect on employee job satisfaction of the Public Relations and Protocol Section at the Adpim Bureau of the Regional Secretary of Central Sulawesi Province, t-count value (2,225) or Sig-t (X2) = 0.035 < α 0.05; (4) The work environment partially has a positive and significant effect on job satisfaction of employees of the Public Relations and Protocol Section at the Adpim Bureau of the Regional Secretary of Central Sulawesi Province, t-count value (2.809) or Sig-t value (X3) = 0.009 < α 0.05.Tujuan penelitian ini adalah sebagai berikut: (1) Untuk mengetahui dan menganalisis pengaruh kepemimpinan, disiplin kerja dan lingkungan kerja secara serempak terhadap kepuasan kerja pegawai pada Bagian Humas dan Protokol Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah; (2) Untuk mengetahui dan menganalisis pengaruh kepemimpinan secara parsial terhadap kepuasan kerja pegawai pada Bagian Humas dan Protokol Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah; (3) Untuk mengetahui dan menganalisis pengaruh disiplin kerja secara parsial terhadap kepuasan kerja pegawai pada Bagian Humas dan Protokol Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah; dan (4) Untuk mengetahui dan menganalisis pengaruh lingkungan kerja secara parsial terhadap kepuasan kerja pegawai pada Bagian Hunas dan Protokol Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah. Penelitian ini menggunakan jenis penelitian asosiatif kausal dengan sampel sebanyak 30 responden yang merupakan pegawai pada Bagian Humas dan Protokoler Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah.Teknik pengumpulan data menggunakan kuesioner, observasi dan dokumentasi serta teknik analisis data menggunakan Analisis Regresi Linier Berganda (Multiple Regression). Hasil penelitan menunjukan bahwa: (1) Kepemimpinan, disiplin kerja dan lingkungan kerja secara serempak berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai Bagian Humas dan protokoler pada Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah dengan nilai nilai F-hitung sebesar 20,942 atau Sig-F = 0,000 < α 0,05; (2) Kepemimpinan secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai Bagian Humas dan protokoler pada Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah, dengan nilai t-hitung (6,508) atau nilai Sig-t (X1) = 0,000 < α 0,05 (3) Disiplin kerja secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai Bagian Humas dan protokoler pada Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah, nilai t-hitung (2,225) atau Sig-t (X2) = 0,035 < α 0,05; dan (4) Lingkungan kerja secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai Bagian Humas dan protokoler pada Biro Adpim Sekretaris Daerah Provinsi Sulawesi Tengah, nilai t-hitung (2,809) atau nilai Sig-t (X3) = 0,009 < α 0,05.
THE INFLUENCE OF ACADEMIC SERVICE QUALITY ON STUDENT SATISFACTION MEDIATED BY TUITION FEES AT THE POSTGRADUATE PROGRAM OF TADULAKO UNIVERSITY IN PALU CITY Syaiful, Muhamad; Bachri, Syamsul; Parani, Syamsul Bahri Dg.
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 1 (2025): Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i01.173

Abstract

This study means to look at and dissect the impact of scholastic assistance quality on understudy fulfillment interceded by educational expenses at the Tadulako College Postgraduate program in Palu City. Questionnaires were distributed to students for data collection. The participants in this study were master's and doctoral students enrolled in Tadulako University's Postgraduate Program in Palu City during the 2023–2024 academic year. The inspecting method utilized likelihood examining. deciding the quantity of tests utilizing the slovin equation and got an example of 100 individuals as respondents. Using Smart-PLS 4.0 software, the measurement model (outer model) and structural model (inner model) are evaluated as part of the data analysis technique, which makes use of descriptive statistical analysis and partial least square (PLS) analysis. The outcomes showed that the nature of scholarly administrations affected understudy fulfillment, getting a way coefficient worth of 0.483 and a P-worth of 0.000. The immediate impact of scholastic help quality on educational expenses has a way coefficient worth of 0.564 and a P-worth of 0.000. The path coefficient and the P-value for the direct effect of tuition fees on student satisfaction were 0.366 and 0.000, respectively. The academic service quality variable has a path coefficient value of 0.207, a P-value of 0.00, and an upsilon v value of 0.898, all of which indicate that tuition fees have a significant indirect impact on student satisfaction.
THE INFLUENCE OF MOTIVATION, COMPETENCE AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE Nandrang, Rosdiana; Hasanuddin, Bakri; Mahardiana, Lina
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 1 (2025): Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i01.177

Abstract

The purpose of this study was to test and explain empirically (1) Motivation, competence and work discipline have a significant effect on employee performance at the Tojo Una-Una Regency Regional Civil Service and Human Resources Development Agency (2) Motivation has a significant effect on employee performance at the Tojo Una-Una Regency Regional Civil Service and Human Resources Development Agency (3) Competence has a significant effect on employee performance at the Tojo Una-Una Regency Regional Civil Service and Human Resources Development Agency (4) Work discipline has a significant effect on employee performance at the Tojo Una-Una Regency Regional Civil Service and Human Resources Development Agency. The type of research used in this study is causality research. Hypothesis testing using Multiple Linear Regression Analysis with a sample of 64 respondents consisting of 40 civil servants and 24 non-civil servants. The results of the analysis show that (1) Motivation, competence and work discipline have a significant effect on employee performance at the Staffing Agency and Regional Human Resources Development of Tojo Una-Una Regency (2) Motivation has a significant effect on employee performance at the Tojo Una-Una Regency Regional Civil Service and Human Resources Development Agency (3) Competence has a significant effect on employee performance at the Tojo Una-Una Regency Regional Civil Service and Human Resources Development Agency (4) Work discipline has a significant effect on employee performance at the Tojo Una-Una Regency Regional Civil Service and Human Resources Development Agency.

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