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Jurnal Sistem Informasi

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Published by Universitas Indonesia

ISSN : 20887043 EISSN : 25026631 DOI : https://doi.org/10.21609/

Core Subject : Science,

Computer Science & IT

Jurnal Sistem Informasi (Journal of Information System) aims to provide scientific literatures specifically on studies of applied research in information systems (IS)/information technology (IT) and public review of the development of theory, method and applied sciences related to the subject. The journal not only facilitates local researchers but also international researchers to publish their works exclusively in English.

Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi

Articles 231 Documents

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Comparison of User Experience between Goal-directed and Experiential Users on Customer Satisfaction in Tourism Marketplace Callista Chiara; Ni Ketut Wiwiek Agustina; Putu Gde Arie Yudhistira
Jurnal Sistem Informasi Vol. 18 No. 2 (2022): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

This research aimed to examine the effect of user experience on Pigijo’s website www.pigijo.com on Pigijo customer satisfaction by using an experimental study and comparing between two different groups of user behavior, namely goal-directed and experiential. The experiment was conducted using an accidental purposive sampling technique on 60 respondents divided into two groups based on user behavior. The data collection of this experiment used a questionnaire that had been tested for validity and reliability, then carried out various tests and analyses such as descriptive analysis, t-test, and regression tests. As a result of the research. It was found that the user experience on the www.pigijo.com website has a positive relationship and influence on Pigijo customer satisfaction, where the goal-directed group has a higher average rating (69.40%) and affects customer satisfaction more positively compared to the experiential group (65.50%).

Users’ Intention to Use Mobile Health Applications for Personal Health Tracking Galuh Octavia Chrisdianti; Putu Wuri Handayani; Fatimah Azzahro; Satrio Baskoro Yudhoatmojo
Jurnal Sistem Informasi Vol. 19 No. 1 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

This study aimed to analyze factors influencing the intention to use mobile health applications for personal health tracking (PHT). The respondents were 516 individuals who had used a PHT application, such as Samsung Health, iOS Health, or MiFit. Data processing was done via using partial least squares–structural equation modeling (PLS-SEM). This study uncovered factors that can affect intention to use PHT applications, including perceived usefulness, social influence, facilitating conditions, hedonic motivation, habits, performance risk, and self-health awareness. It was found that perceived ease of use and self-reported health condition do not affect the intention to use PHT applications. This study can provide guidance on PHT application service providers for ensuring data accuracy, increasing user satisfaction when using the applications, and preventing privacy violation.

Prioritizing Critical Success Factors of Requirements Engineering using Analytical Hierarchy Process Imairi Eitiveni; Hardyn Alexander Hutapea
Jurnal Sistem Informasi Vol. 19 No. 1 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Requirements engineering is not as straightforward as asking stakeholders what they want the information systems to do. In most cases, their vision tends to be limited by the status quo. Eliciting a complete set of requirements that fulfil every gap and withstand scrutiny during validation is challenging. Hence, it is important to consider various factors influencing the success of requirements engineering. This paper identifies and prioritizes multiple critical success factors of requirements engineering using the Analytical Hierarchy Process. The initial model was developed from literature review and validated using evidence from an empirical study. Quantitative data was collected through a questionnaire and then analyzed to rank the success criteria and critical success factors. The results show that the user satisfaction is the most important success criterion, while the clear definition of project scopes and goals is the most critical factor for the success of requirements engineering.

Integrated Information and Communication Media Based on Organization Goal-Oriented Requirement Engineering (OGORE) Fransiskus Mario Hartono Tjiptabudi
Jurnal Sistem Informasi Vol. 19 No. 1 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

The BPD NTT pension fund is a company incorporated as a legal entity that manages and runs a pension benefit program for BPD NTT employees. In its current business process, BPD NTT does not yet have a capable media to accommodate the information and communication needs of participants and interested parties, as a business branding and service facility for the participants. The problem that occurs is in the need elicitation stage when developing the information and communication media. For example, if the development is carried out by applying the Global eXtreme Programming (GXP) model, in the exploration phase the Organizational Goal-Oriented Requirement Engineering (OGORE) method will be applied to elicit needs that base each activity on organizational goals. The results of the research are in the form of web-based information and communication media modeling based on IT goals which are described in various tasks equipped with actors and resources used as well as KPIs that are integrated into each goal.

Acceptance Analysis of the Electronic Kohort Information System for Maternal and Child Health Using the Technology Acceptance Model at the Bima City Health Center Hizriansyah; Shinta Prawitasari; Lutfan Lazuardi
Jurnal Sistem Informasi Vol. 19 No. 1 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

The Maternal and Child Health (MCH) Program in Indonesia is faced with a diversity of achievements between regions caused by disparities in the capacity of the health system and exacerbated by the Covid-19 pandemic which has caused a decrease in service activities and reporting quality so that digitalization of services is needed. This type of research is qualitative research with the design of phenomenological studies using thematic analysis with the help of the Nvivo 12 application. Primary data collection was carried out by means of observation and in-depth interviews with research informants by purposive sampling. To increase the credibility of the data use source triangulation. The research informants consisted of the head of the family health services section, the head of the health centers and the midwife as the user of the e-cohort. Thirteen informants (11 women and 2 men) participated in the study. Most informants can use the core functions of the e-cohort app navigation menu. The study proposes that the perceived perception of ease of use may not be in line with the perceived expediency of explaining variations in the successful acceptance of MCH e-cohort applications. The study also found that there were differences in outcomes between user perceptions at the operational level and policy makers at the managerial level. In general, the analysis collects several types of obstacles and potentially problems that negatively affect the usefulness of the e-cohort application : not being able to make the work of midwives easier and faster, ineffective and not so much to increase the productivity of performance. With regard to ease of use, users feel that the e-cohort can be easily learned and used. The e-cohort is considered to have value as a system that makes the work of midwives more difficult and hinders the work, however, the appearance, elements, features and design are perceived to be quite easy to use. In addition, users also highlight the need to consider how the system can be implemented in order to minimize the impact and optimize usability

An Indonesian Adaptation of The Students’ Preparedness for University e-Learning Environment Questionnaire Kasiyah Junus; Lia Sadita; Titin Siswantining; Diana Nur Vitasari
Jurnal Sistem Informasi Vol. 19 No. 1 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Although most students are digital natives, online learning requires different skills as compared to conventional face-to-face learning. This paper aims to adapt and test the reliability and validity of the Students’ Preparedness for the University e-Learning Environment questionnaire developed by Parkes et al. into Bahasa Indonesia. The original questionnaire covers a wide range of competencies relevant to e-learning preparedness for university e-learning environments in three dimensions. Prior to reliability and validity checking, pilot testing is conducted to test the unidimesionality of the instrument and the rating scale. An item-match analysis test is also carried out to observe the suitability of each item. Then, the final version of the questionnaire is administered to a large representative sample of respondents for whom the questionnaire is intended. The results show that, with a total of 1446 students from a public university in Indonesia as respondents, the adapted questionnaire is valid and reliable.

Web-based Application for Cancerous Object Segmentation in Ultrasound Images Using Active Contour Method Dwi Oktaviyanti; Anan Nugroho; Hari Wibawanto; Subiyanto
Jurnal Sistem Informasi Vol. 19 No. 2 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v19i2.1280

Segmentation, or the process of separating clinical objects from surrounding tissue in medical images, is an important step in the Computer-Aided Diagnosis (CAD) system. The CAD system is developed to assist radiologists in diagnosing cancer malignancy, which in this research is found in ultrasound (US) medical imaging. The manual segmentation process, which cannot be accessed remotely, is a limitation of the CAD system because cancer objects are screened frequently, continuously, and at all times. Therefore, this research aims to build a user-friendly web application called COSION (Cancerous Object Segmentation) that provides easy access for radiologists to segment cancer objects in US images by adopting an active contour method called HERBAC (Hybrid Edge & Region-Based Active Contour). The waterfall method was used to develop the web application with Django as the web framework. The successfully built web application is named Cosion. Cosion was tested on 114 radiology breast and thyroid US images. Functional, portability, efficiency, reliability, expert validation, and usability testing concluded that Cosion runs well and is suitable for use with a functionality value of 0.9375, an average GTmetrix score of 96.43±0.66%, 100% stress testing percentage, 77.5% expert validation, and 75.8% usability. These quantitative performances indicate that the COSION web application is suitable for implementation in the CAD system for US medical imaging.

The Influence of Information Types and Search Intention in Using Branded Or Generic Search Query Ave Pinem; Putu Wuri Handayani; Clarissa Martalin Winona
Jurnal Sistem Informasi Vol. 19 No. 2 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v19i2.1283

This study aims to analyze the effect of each type of information and search intention on the use of branded or generic search queries on search engines. This is done because of the emergence of the phenomenon of information overload or explosion of information. The types of tourism information studied are transportation, accommodation, restaurants, shopping places, and tourist attractions with two types of intention, namely purchase intention and intention to search. This study used a quantitative approach by distributing online questionnaires to users who had searched using a search engine and managed to collect 1,256 respondents. Data were analyzed using binary logistic regression. We found that intention influences the use of branded or generic search queries and several types of information influence the use of search queries. Transportation and shopping information could influence users in choosing to use generic or branded search queries.

Analysis of ERP Critical Failure Factors: A Case Study in an Indonesian Mining Company Shinta Dewi Larasati; Imairi Eitiveni; Pramudya Mahardhika
Jurnal Sistem Informasi Vol. 19 No. 2 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v19i2.1291

ERP is a useful application for companies to run day-to-day operations by automating business processes, but the complexity and difficulty of deploying ERP systems causes unanticipated implementation failures. Around 70% of ERP implementation fails to produce expected benefits, and three quarters of these projects fail. This study aims to uncover potential reasons that cause the failure of ERP system adoption using Company XYZ, a mining company as the case. A questionnaire was distributed to its management and employees. TOPSIS approach was used to rank the variables according to their significance in affecting failure of ERP systems implementation. The findings revealed that the two most important critical failure causes for ERP implementation are bad understanding of organization’s business processes and poor business process reengineering. The company needs to conduct a deeper analysis of the existing business processes in the business unit to be able to determine more appropriate business process reengineering for ERP implementation in the future. Companies and academics can utilize the study's findings as a helpful resource to identify the cause of ERP implementations failure

Development of Integrated Warehouse Application for Retail Business with Multi-Echelon Demand using Open-source ERP System Prita Meilanitasari; Muhammad Faisal Ibrahim
Jurnal Sistem Informasi Vol. 19 No. 2 (2023): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v19i2.1294

The Integrated Warehouse Application (IWA) is a platform that combines inventory management, order management, warehouse operations, shipping, logistics, and reporting and analysis. It helps users manage their inventory to meet supply and demand requirements. Although many large companies use IWA to increase their operational efficiency, its complexity, technology, and customization requirements make it too expensive for small and medium-sized enterprises (SMEs). Our study focuses on SMEs in the retail business, where fast and accurate order processing is important for customer satisfaction and loyalty. We researched how to accommodate multi-echelon demand for the retail industry. To address these challenges, we used an Open-source ERP System called Odoo to create the IWA. Our findings show that implementing an integrated warehouse inventory system like the one provided by Odoo can offer real-time visibility into inventory levels, orders, and shipments. Automating manual processes enhances speed and accuracy, which improves customer service and business performance.

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Putu Wuri Handayani

Contact Email putu.wuri@cs.ui.ac.id

Phone +62217863419

Journal Mail Official jsi@cs.ui.ac.id

Editorial Address Fakultas Ilmu Komputer Universitas Indonesia

Location Kota depok, Jawa barat INDONESIA

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Contact Name
Putu Wuri Handayani

Contact Email
putu.wuri@cs.ui.ac.id

Phone
+62217863419

Journal Mail Official
jsi@cs.ui.ac.id

Editorial Address
Fakultas Ilmu Komputer Universitas Indonesia

Location
Kota depok,

Jawa barat

INDONESIA