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Nian Tana Sikka: Jurnal Ilmiah Mahasiswa
Published by Universitas Nusa Nipa
ISSN : 30249090     EISSN : 30249082     DOI : 10.59603
Core Subject : Humanities, Science, Education, Agriculture, Social,
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Education Languange, Linguistic, Communication & Media Social Sciences
Ruang lingkup karya yang diterbitkan mencakup Multidisiplin diantaranya yaitu: Ilmu Sosial Humaniora, Pertanian, Kesehatan, Peternakan, perikanan, Politik, Pendidikan, Ilmu Teknik, Teknik Elektro dan Informatika, Desain Komunikasi Visual, Manajemen, Ekonomi dan Akuntansi, Kewirausahaan dan Bisnis.
Arjuna Subject : Umum - Umum
Articles 183 Documents
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PENGARUH FASILITAS DAN KUALITAS PELAYANAN TERHADAP KEPUASAN TAMU PADA HOTEL MATHILDA MAUMERE Martina Herlina; Antonius Phillipus K.Gheta; Dimas Realino
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 4 No. 1 (2026): Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

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Abstract

: This research aimed to determine the influence of facilities and service quality on guest satisfaction at Mathilda Hotel Maumere. The background of this research was from the increasing competition in the hotel industry in Sikka Regency, as well as initial findings indicating a discrepancy between guests' expectations and the actual services received, particularly in terms of limited facilities and inconsistencies in service quality. This research used a quantitative method with an associative research design. The sample consisted of 87 respondents selected through purposive sampling from a population of 725 hotel guests. Data were collected using a questionnaire instrument and analyzed through instrument testing, classical assumption tests, and multiple linear regression analysis. The results of the research showed that: (1) facilities had a positive and significant effect on guest satisfaction, meaning that the better the facilities provided, the higher the level of guest satisfaction; (2) service quality also had a positive and significant effect on guest satisfaction, indicating that fast, friendly, and professional service could improve the guest stay experience; and (3) facilities and service quality simultaneously had a significant effect on guest satisfaction at Mathilda Hotel Maumere. These findings emphasized that efforts to improve physical comfort and the quality of service interactions were essential in increasing guest satisfaction and loyalty.
Pengaruh Modal Kerja Terhadap Profitabilitas Pada PT.HM Sampoerna Yang Terdafatar Di Bursa Efek Indonesia Tahun 2019 – 2023 Florida Tresia Weking; Andreas Rengga; Kristiana Reinaldis Aek
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 4 No. 1 (2026): Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

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Abstract

The issue addressed in this research is the fluctuating working capital at PT: HM Sampoerna, a cigarette company listed on the Indonesia Stock Exchange between 2019 and 2023. The study aimed to examine the influence of working capital on profitability. The population of this research comprised cigarette companies, specifically PT.HM Sampoerna that listed on the Indonesia Stock Exchange. The sample was selected using purposive sampling, resulting in a single company being analyzed. Data were collected through documentation and analyzed using descriptive and inferential statistics, specifically simple linear regression. Hypothesis testing was conducted using a t-test. The descriptive analysis revealed that: (1) The average (mean) working capital amounted to IDR. 21,251,620,600. (2) The net profit margin had an average value of IDR 18.8, indicating that the company generated IDR for every IDR. 1 in sales. IDR 18.8 in gross profit. The t-test results showed that working capital (X) positively and significantly influenced the net profit margin (Y). The determination analysis (R³) indicated that working capital explained 96.9% of the variation in the profitability of PT. HM Sampoerna, as listed on the Indonesia Stock Exchange
Analisis Pengendalian Kualitas Produk Plastik Menggunakan Metode DMAIC pada PT Techpack Asia Syafiq Tian Maulana
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 4 No. 4 (2026): Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/niantanasikka.v4i4.1426

Abstract

Product quality is one of the determining factors of a company's competitiveness in the cosmetic packaging manufacturing industry. This research was conducted at PT Techpack Asia to address the problem of high product defect rates (spot scrap) caused by the presence of airborne particles measuring 1 micron and 5 microns in the K1 and K2 production areas. This study employed an observational descriptive quantitative approach by applying the DMAIC (Define, Measure, Analyze, Improve, Control) method. Data collection was carried out through measurements at 27 points using a particle counter before and after General Cleaning (General Cleaning / GC) activities. The results showed that airborne particles have a significant influence on spot defects in the final product. The implementation of improvements through the General Cleaning process proved effective in significantly reducing the number of particles in the K2 area. However, cleaning in the K1 area was still not optimal, as indicated by persistently high scrap rates. The use of control charts is recommended to monitor particle trends as part of continuous quality improvement efforts.

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