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Contact Name
Magfiroh
Contact Email
dokicti@gmail.com
Phone
+6285288852893
Journal Mail Official
dokicti@gmail.com
Editorial Address
Perumahan Surya Alam 8 Blok A No. 15 Jl. Masjid Jami, Talang Jambe, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30961
Location
Kota palembang,
Sumatera selatan
INDONESIA
Journal of Communication and Social Sciences
ISSN : 30248728     EISSN : 29884950     DOI : https://doi.org/10.61994/jcss
Journal of Communication and Social Sciences is a scientific journal published by CV. Doki Course and Training. The papers to be published in JCSS are research articles, literature studies or original ideas that are considered to contribute to scientific studies of Communication and Social Sciences. Journal of Communication and Social Sciences calls for scientific articles on Communication and Social Sciences. It covers problems in Communication Sciences and Social Sciences such as communication studies, Dawa or Islamic preaching, organizational communication, study of psychology and social culture, media studies, public relations.
Articles 52 Documents
Dari Representasi Menuju Simulasi: Kesalehan Digital Haji Dan Umrah Di Instagram Dalam Perspektif Jean Baudrillard Puput Aprilia Hermawati; Iqbal Muhamad Robani
Journal of Communication and Social Sciences Vol. 4 No. 2 (2026): Journal of Communication and Social Sciences
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jcss.v4i2.2251

Abstract

ABSTRACT The digitalization of media has transformed how religious experiences are represented and interpreted in contemporary public spaces. In this context, Hajj and Umrah are no longer confined to sacred rituals but are increasingly produced, shared, and circulated through social media platforms. This study examines how Hajj and Umrah experiences are represented on Instagram and how such representations contribute to the construction of digital piety from the perspective of Jean Baudrillard. Employing a netnographic approach and thematic analysis, the study analyzes 100 Instagram posts collected from the hashtags #haji2026 and #umrah2026. The findings identify five dominant categories: Social Validation (94%), Self-Representation (89%), Spiritual Narrative (69%), Visual Sacredness (64%), and Aesthetic Content Curation (59%). These categories interact in shaping digital piety through visual symbols, spiritual narratives, self-presentation, aesthetic practices, and audience engagement. From a Baudrillardian perspective, the findings indicate a shift from representation toward simulation, were images of piety gain legitimacy through circulation and social recognition. ABSTRAK Digitalisasi media telah mengubah cara pengalaman keagamaan direpresentasikan dan dimaknai di ruang publik. Dalam konteks ini, pengalaman haji dan umrah tidak hanya berlangsung sebagai ritual spiritual, tetapi juga hadir sebagai konten yang diproduksi dan disebarluaskan melalui media sosial. Penelitian ini bertujuan menganalisis representasi pengalaman haji dan umrah di Instagram serta menjelaskan pembentukan kesalehan digital melalui perspektif Jean Baudrillard. Penelitian menggunakan metode netnografi dengan analisis tematik terhadap 100 unggahan Instagram yang diperoleh dari tagar #haji2026 dan #umrah2026. Hasil penelitian menunjukkan lima kategori utama yang membentuk representasi kesalehan digital, yaitu Social Validation (94%), Self-Representation (89%), Spiritual Narrative (69%), Visual Sacredness (64%), dan Aesthetic Content Curation (59%). Kelima kategori tersebut saling berinteraksi dalam membangun legitimasi religius melalui visualitas, narasi spiritual, presentasi diri, serta respons audiens. 
Optimalisasi Instagram Sebagai Media Penghubung Pengaduan Masyarakat Menuju Layanan Whatsapp Pada Program “Lapor Bupati Oki” Mohammad Ardan Taufiqul Hakim; Agustin Rozalena
Journal of Communication and Social Sciences Vol. 4 No. 2 (2026): Journal of Communication and Social Sciences
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jcss.v4i2.2268

Abstract

ABSTRACT   This study aims to analyze digital communication within the OKI Regent Reporting Program “Program Lapor Bupati OKI”, focusing on Instagram as a bridge for directing complaints to WhatsApp and examining how Instagram is utilized to support public complaint services. A descriptive qualitative approach was employed. Data were collected through interviews, observations, and documentation involving the program initiator, administrators, and the public users. Data analysis was conducted using the Miles, Huberman, and Saldana model. The results indicate that Instagram functions as a public communication medium for disseminating information, providing education, and directing the public to the complaint service via WhatsApp. The study reveals that Instagram acts as a connecting medium that establishes a two-stage digital communication flow: Instagram serves as a publication medium, while WhatsApp serves as a service medium. The integration of these two platforms enhances public communication effectiveness and facilitates public access to complaint services. ABSTRAK Penelitian ini bertujuan menganalisis komunikasi digital pada Program Lapor Bupati OKI, dengan fokus pada Instagram sebagai media penghubung pengaduan ke WhatsApp, sekaligus mengetahui bagaimana Instagram dimanfaatkan dalam mendukung pelayanan pengaduan masyarakat. Penelitian ini menerapkan pendekatan kualitatif dengan jenis deskriptif. Data diperoleh melalui wawancara, observasi, dan dokumentasi yang dilakukan terhadap penggagas program, pengelola program, dan masyarakat pengguna. Analisis data mengacu pada model Miles, Huberman, dan Saldana. Hasil penelitian memperlihatkan bahwa Instagram berfungsi sebagai media komunikasi publik untuk menyebarluaskan informasi, memberikan edukasi, serta mengarahkan masyarakat menuju layanan pengaduan melalui WhatsApp. Penelitian ini menemukan bahwa Instagram berperan sebagai bridging media yang membentuk alur komunikasi digital dua tahap, yaitu Instagram sebagai media publikasi dan WhatsApp sebagai media pelayanan. Integrasi kedua platform tersebut mendukung efektivitas komunikasi publik dan mempermudah masyarakat dalam mengakses layanan pengaduan.