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Management Studies and Business Journal
Published by PT Penelitian dan Pengembangan Ilmu
ISSN : 30322278     EISSN : 30322278     DOI : 10.62207
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Management Studies and Business Journal (PRODUCTIVITY) reviewed covers theoretical and applied research in the field of Management and Business. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. PRODUCTIVITY Journal always publish 12 times in a year, every Month. Research Scopes: Finance Management, Marketing Management, Human Resources Management, Operations Management, Strategic Management, E-Business, Knowledge Management, Management Accounting, Management Control System, Management Information System, Innovation management, Islamic Principal Management, Ethics and Sustainable, Entrepreneurship and business
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 278 Documents
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VEHICLE TESTER PERFORMANCE OPTIMIZATION: THE ROLE OF TECHNICAL COMPETENCE AND THE IMPLEMENTATION OF STANDARD OPERATING PROCEDURES Vivi Mariska Septiana; Dede Sunaryo
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/npsa9246

Abstract

This study aims to analyze the influence of competence and the application of Standard Operating Procedures (SOP) on the performance of vehicle testers at the Tangerang Regency Transportation Office. This study is motivated by the importance of improving the quality of motor vehicle testing services, where human resource competence and procedural compliance are key factors. The research method uses an associative quantitative approach with census sampling techniques, involving all testing officers. Data were collected through questionnaires and observations, then analyzed by classical assumption tests and multiple linear regression. The results of the study show that both competence and the implementation of SOPs have a positive and significant effect on employee performance, both partially and simultaneously. These findings reinforce the human resource management theory that improved competence and procedural discipline can drive operational performance. This study provides practical contributions in the form of recommendations for improving competency-based training programs and strict supervision of the implementation of SOPs. The policy implications of this study can be a reference for relevant agencies in formulating strategies to improve service quality. The proportion of influence of other factors that were not studied opens up opportunities for further research by adding variables such as leadership or incentive systems.
Enhancing Employee Performance: The Role of Effective Communication and Work Motivation Nazwa Hamidah; Siti Chanifah; Hendra Galuh Febrianto
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/tjq7vm05

Abstract

In today's dynamic business environment, enhancing employee performance remains a critical challenge for organizations. This study examines how communication skills and work motivation influence employee performance at PT. Parison Asia Pacific, a company facing productivity challenges common in its industry. Using a quantitative approach with census sampling, the research gathered comprehensive data from all employees through questionnaires and observations. The analysis employed rigorous statistical methods to assess the relationships between variables. Findings demonstrate that both communication skills and work motivation significantly contribute to improved employee performance, with these factors collectively accounting for a substantial portion of performance variation. The study provides valuable insights for human resource management by highlighting the importance of effective communication and motivational strategies in workplace settings. Its practical contributions include specific recommendations for employee development programs and performance enhancement initiatives. The research adds to existing literature by offering empirical evidence from an Asian corporate context, while its comprehensive sampling approach strengthens the reliability of findings. These results not only benefit PT. Parison Asia Pacific in addressing its productivity challenges but also offer transferable knowledge for similar organizations seeking to optimize workforce performance through improved communication and motivation strategies.
THE EFFECT OF WORKLOAD ON EMPLOYEE PERFORMANCE WITH BURNOUT AS AN INTERVENING VARIABLE AT BANK BTN KCP CIKUPA Setiawan, Tori; Yulistiyono, Agus
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/5yx01c52

Abstract

This study aims to analyze the effect of workload on employee performance with burnout as an intervening variable at Bank BTN KCP Cikupa. A high workload is often a major factor influencing employee stress and burnout levels, which can ultimately lead to decreased performance. This research employs a quantitative approach using a survey method involving employees of Bank BTN KCP Cikupa as respondents. Data were collected through questionnaires and analyzed using path analysis to examine the relationships between the independent variable, intervening variable, and dependent variable. The results indicate that workload has a significant effect on employee burnout. Furthermore, burnout serves as a mediating variable that weakens the relationship between workload and employee performance. In other words, the higher the workload, the greater the burnout experienced by employees, which ultimately negatively impacts their performance. Therefore, companies are advised to manage workload effectively to reduce burnout risks and enhance employee performance.
THE INFLUENCE OF FLEXIBLE WORK POLICIES ON WORK-LIFE BALANCE AND EMPLOYEE PRODUCTIVITY Suherman, Asep
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/431p2t71

Abstract

Work flexibility has become an important issue in human resource management, especially in the context of changing work dynamics due to the COVID-19 pandemic. This research aims to explore the influence of flexible work policies on work-life balance and employee productivity, as well as the challenges faced in their implementation. This study focuses on analyzing the relationship between flexible work policies, work-life balance, and employee productivity in various organizational contexts. This research uses a Systematic Literature Review (SLR) approach to collect and analyze data from 46 relevant peer-reviewed articles. The analysis process was carried out using coding techniques and thematic analysis to identify main patterns and themes. Findings show that flexible work policies significantly improve employee work-life balance and productivity, especially when supported by an inclusive organizational culture and strong managerial support. However, challenges such as work-family conflict and lack of technological support were also identified. This research makes an important contribution to the development of theory and practice in human resource management, by emphasizing the need for policies that are adaptive and responsive to employee needs. These findings can help organizations design more effective strategies to improve employee well-being and organizational performance.
PENGAPLIKASIAN METODE SEKAT DALAM RANGKA EFISIENSI JARAK ANGKUT OVERBURDEN PADA OPERASIONAL PERTAMBANGAN BATUBARA Waliyan, Dedy
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/tzd3xg87

Abstract

Dalam hal penerapan kaidah good mining practice di Indonesia, seluruh aspek terkait harus dipenuhi sesuai amanah regulasi pemerintah oleh perusahaan pertambangan, termasuk di dalamnya adalah upaya menciptakan operasional pertambangan yang produktif, efisien, dan aman. Penelitian ini bertujuan untuk mengevaluasi keberhasilan pembentukan disposal di dalam pit dengan menerapkan “metode sekat” sebagai upaya meminimalkan jarak pengangkutan overburden. Metodologi penelitian merupakan campuran antara metode kualitatif deskriptif dengan metode kuantitatif yang menggabungkan sebuah studi kasus dan analisis statistik. Lokasi penelitian berada pada blok pertambangan PT Kuansing Inti Makmur di Kabupaten Muara Bungo-Provinsi Jambi-Indonesia. Data primer dan data sekunder yang digunakan adalah data dalam periode Tahun 2020. Penelitian diawali dengan melakukan studi literatur terkait teknis pertambangan dan keselamatan geoteknik, menganalisis dokumen internal perusahaan, dan melakukan observasi lapangan pada fenomena yang terjadi. Kemudian teridentifikasi adanya deviasi, yaitu terdapat situasi keterbatasan lokasi pembuangan overburden untuk percepatan expose batubara dengan konsentrasi berupa efisiensi jarak angkut. Sehingga ditentukan sebuah improvement penerapan “metode sekat” dengan cara melakukan pembuangan overburden tanpa harus keluar area pit, namun pada area bekas sump yang berada di dalam pit sehingga dapat meminimalkan jarak angkut. Improvement “metode sekat” ini berhasil dilaksanakan dan memberi efek positif secara holistik dari segi kuantitas, kualitas, biaya, delivery, keselamatan, moral, produktivitas, dan lingkungan.
E-COMPENSATION SEBAGAI INOVASI STRATEGIS DALAM MANAJEMEN SUMBER DAYA MANUSIA DIGITAL: PENGARUH TERHADAP PRODUKTIVITAS DAN KESEJAHTERAAN KARYAWAN Devi, Sinta Larisa; Jannah, Alifia Nisatul; Fauziah, Zianah; Luthfiana, Layyia; Kumala, Fara Farista; Sijabat, Rauly
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/3zjr2b06

Abstract

Pada era digitalisasi ini telah membawa perubahan besar pada dunia ekonomi termasuk dalam manajemen sumber daya manusia (SDM), termasuk kompensasi bagi karyawan. E-Compensation, sebagai salah satu inovasi baru dalam manajemen SDM digital, merupakan sistem kompensasi berbasis teknologi yang memungkinkan proses pemberian kompensasi menjadi lebih efektif, efisien, transparan, dan terpersonalisasi. Penelitian ini bertujuan untuk menganalisis pengaruh penerapan e-compensation terhadap produktivitas dan kesejahteraan karyawan di era digitalisasi ini. Metode penelitian yang digunakan adalah studi literatur, yaitu dengan menganalisis dan memeriksa secara mendalam literatur yang berkaitan dengan topik penelitian, termasuk penelitian-penelitian terdahulu (Levstek et. al., 2018). Sumber utama untuk penelitian ini adalah literatur yang berkaitan erat dengan tinjauan pustaka, Meliputi buku tentang metode penelitian, tulisan ilmiah, sumber-sumber daring, dan publikasi relevan yang lain. Hasil penelitian menunjukkan bahwa penerapan e-compensation sangat berpengaruh positif dan signifikan terhadap peningkatan produktivitas karyawan. E-Compensation juga terbukti berpengaruh positif terhadap kesejahteraan karyawan, dengan meningkatnya kepuasan, motivasi, dan kualitas kehidupan kerja karyawan. Dengan ini dapat kita simpulkan bahwa e-compensation dapat menjadi solusi bagi organisasi dalam manajemen SDM di era digital saat ini.
IMPLEMENTASI ETIKA BISNIS SYARIAH DALAM JUAL BELI MARKETPLACE Barokah, Oka
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/tnvp4005

Abstract

Perkembangan teknologi digital telah mengakibatkan lonjakan signifikan dalam bisnis e-commerce, namun hal ini belum diimbangi dengan pengetahuan dan penerapan prinsip-prinsip etika bisnis syariah secara komprehensif. Penelitian ini bertujuan untuk mengevaluasi penerapan prinsip-prinsip etika bisnis islam dalam transaksi jual beli di marketplace. Metode yang dipakai dalam penelitian ini adalah studi pustaka dengan mengkaji literatur yang relevan mengenai etika bisnis islam, e-commerce, serta transaksi online. Hasil analisis menunjukan bahwa ada empat prinsip utama dalam etika bisnis islam yang seharusnya diterapkan dalam transaksi daring, yakni: prinsip tauhid (kesadaran akan keesaan Tuhan), keseimbangan (keadilan untuk semua pihak), kehendak bebas (transaksi tanpa paksaan), tanggung jawab (kewajiban moral terhadap produk dan layanan). Namun di lapangan pelanggaran terhadap prinsip-prinsip ini masih sering terjadi, contohnya penjual yang tidak bertanggung jawab dalam sistem dropshipping. Penelitian ini menekankan pentingnya pengintegrasian nilai-nilai syariah dalam bisnis digital untuk membangun ekosistem jual beli yang adil, jujur, dan bertanggung jawab.
THE INFLUENCE OF SERVICE QUALITY, PRODUCT QUALITY AND PRICE ON CUSTOMER SATISFACTION PT DIMENSI CITRA SEMESTA Ridlolloh, Muhammad Fathin; Kusuma, Yanda Bara
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/x4mjje86

Abstract

This study aims to determine the effect of service quality, product quality, and price on customer satisfaction at PT Dimensi Citra Semesta. This type of research is quantitative research with a survey method. Data collection techniques were carried out by distributing questionnaires to 45 respondents. Data analysis techniques used multiple linear regression. The results showed that service quality, product quality, and price had a positive and significant effect simultaneously on customer satisfaction, partially Service Quality did not affect Customer Satisfaction at PT Dimensi Citra Semesta. Product Quality and Price variables had a positive and significant effect on Customer Satisfaction at PT Dimensi Citra Semesta.
INTEGRATION OF SHARIA PRINCIPLES AND GREEN ECONOMY BUSINESS TRENDS FOR BUSINESS SUSTAINABILITY Azzahro, Za’imah
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/p99n0n96

Abstract

The global environmental crisis and climate change have created an urgent need for a sustainable economic model. This model not only focuses on growth, but also pays serious attention to the preservation of nature. Green economy emerges as an alternative solution, with an emphasis on resource efficiency and social justice. Meanwhile, the principles of Islamic economics emphasize ethical values such as justice, balance and sustainability, which are highly relevant in supporting the concept of a green economy. The research aims to examine the relationship ang potential integration between the principles of sharia economics  and green economy, as well as analyze the opportunities and challenges of its implementation in Indonesia, which is a Muslim-majority country. The method used in this research literature study, by analyzing various scientific references, academic journals, and policy documents related to the theme of Islamic economics and environmentally sustainable development. The result shows that there is great potential to integrate Islamic economics and green economy, especially through instruments such as green sukuk and productive zakat, However, the implementation still faces a number of obstacles, including limited regulations, low public literacy, and lack of innovation in environmentally-focused Islamic financial products.
ANALYSIS OF ECONOMIC COOPERATION BETWEEN BUMDes, POKDARWIS, AND THE COMMUNITY IN THE DEVELOPMENT OF TOURIST DESTINATIONS IN KALEKE VILLAGE, SIGI REGENCY Calcio, Anggun; Nurfitriani, Nurfitriani; Haekal, Ahmad
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 4 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/04ejce67

Abstract

Kaleke Village in Sigi Regency, Central Sulawesi, is developing the tourism potential of Bionga Baths through cooperation between BUMDes, Pokdarwis, and the local community. This study aims to analyze the extent to which this cooperation supports tourism sustainability and community welfare. The research uses a qualitative method with techniques such as observation, interviews, and documentation. Data analysis is carried out through data reduction, data presentation, and data verification. The validity of the data is checked using source triangulation, technique triangulation, and time triangulation. The results show that there are four economic cooperation programs: facility improvement, tourism package provision, tourism promotion, and financing, management, and maintenance of tourism. This cooperation is complementary and focuses on community empowerment, cultural preservation, and directly increasing community income. The challenges in this cooperation include funding dependence, limited resources, lack of facilities, land acquisition issues, and suboptimal management. The cooperation reflects Islamic economic principles through justice, mutual assistance, and sustainability. The implications of this study highlight the importance of local policy, training, and funding diversification.

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