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Muhammad Wali
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INDONESIA
Jurnal Pengabdian Nasional (JPN) Indonesia
Published by STMIK Indonesia Banda Aceh
ISSN : 27768066     EISSN : 27237060     DOI : https://doi.org/10.35870/jpni
Core Subject : Education, Social,
Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other
The mission of Jurnal Pengabdian Nasional (JPN) Indonesia is to serve as the premier peer-reviewed, interdisciplinary journal to advance theory and practice related to all forms of outreach. This includes highlighting innovative endeavours; critically examining emerging issues, trends, challenges, and opportunities; and reporting on studies of impact in the areas of public service, outreach, engagement, extension, engaged research, community-based research, community-based participatory research, action research, public scholarship, service-learning, and community service.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 27 Documents
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Search results for , issue "Vol. 6 No. 3 (2025): September" : 27 Documents clear
Dinamika Kualitas Hubungan para Pegawai DPRD Kota Palembang Sabilla, Habiba Early; Itryah, Itryah
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1490

Abstract

Employee interactions serve as a fundamental factor in creating conducive and productive work environments. Within legislative institutions like the Regional People's Representative Council (DPRD), interpersonal relationship quality influences the effectiveness of legislative, supervisory, and budgeting functions. The methodology employed observation and interviews to gather information from DPRD Kota Palembang employees. Community service results at the DPRD Kota Palembang office reveal that employee relationship quality plays a significant role in determining institutional performance effectiveness. However, ideal working relationships remain unrealized due to persistent communication barriers, minimal cross-departmental interactions, and rigid organizational culture. Addressing these challenges requires strategic efforts including strengthened internal communication, participative leadership, and work environment development that supports positive interactions and mutual trust. Such initiatives are expected to enhance individual and team performance while reinforcing DPRD's public service role.
Strategi Persiapan Akreditasi Lembaga Pelatihan Kesehatan: Analisis Mixed-Methods pada DCG Indonesia Birowo, Anandito; Hidayat, Dasrun; Mulyani, Kahar
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1495

Abstract

Health training institution accreditation in Indonesia by the Directorate of Health Worker Quality Improvement faces substantial challenges, with over 58% of training institutions lacking accredited status in 2024. DCG Indonesia exemplifies institutions experiencing participant decline due to non-accredited status. The study aims to describe the accreditation preparation process implemented by DCG Indonesia and evaluate the effectiveness of community service activities through accreditation preparation webinars. The research employs a sequential exploratory mixed-methods approach across two phases. The first phase collects qualitative data through in-depth interviews and observations involving five participants directly engaged in the accreditation process, while the second phase utilizes quantitative data from surveys administered to 30 respondents. Research findings demonstrate that DCG Indonesia executed accreditation preparation through document analysis, accreditation team formation, and digital technology implementation. The webinar conducted as post-accreditation community service activities successfully enhanced participant understanding by 75.59% with satisfaction levels reaching 92.7%. The study concludes that systematic accreditation preparation strategies and digital technology adoption can facilitate health training institution accreditation processes. Webinar activities proved effective in improving participant understanding and satisfaction while providing guidance for other non-accredited institutions in accreditation preparation.
Pengaruh Pelatihan Komunikasi terhadap Kompetensi Klinis Perawat dan Kepuasan Pasien di RS Pangkalpinang Pakpahan, Sinta Wahyuni; Hendriana, H. Heris; Rinawati, Rinawati
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1496

Abstract

This study aims to analyze the impact of communication training on nurses’ clinical competence and patient satisfaction at RS Pangkalpinang. Effective communication is a critical component in enhancing healthcare quality, particularly in nurse–patient interactions. A quantitative approach with a survey method was employed, involving 53 nurses who had completed structured communication training and 25 patients treated by those nurses. Data were analyzed using simple and multiple linear regression with SPSS version 26. The results showed a significant improvement in nurses’ clinical competence, with mean scores increasing from 72.4 (pre-test) to 85.7 (post-test), particularly in the domain of therapeutic communication. Patient satisfaction scores also increased from an average of 78.2 to 88.9 after the training intervention. Regression analysis revealed that communication training had a significant positive effect on nurses’ clinical competence (R² = 0.48; p < 0.001) and on patient satisfaction (R² = 0.41; p < 0.01). These findings suggest that structured communication training grounded in theoretical models such as Peplau’s Interpersonal Theory and the Calgary-Cambridge Guide can enhance professional competence and improve patient perceptions of care. The practical implication is that hospitals should integrate communication training into ongoing staff development programs and consider its replication in other healthcare settings to improve the overall quality of nursing services.
Evaluasi Penerapan Marketing Mix 7P pada Layanan Rawat Jalan Eksekutif : Studi Kasus Rumah Sakit Nirmala Suri Sukoharjo Lestari, Tri; Purwadhi, Purwadhi; Widjaja, Yani Restiani
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1501

Abstract

This study aims to analyze the implementation of the marketing mix strategy (7P) in the Executive Outpatient Services at Nirmala Suri Hospital, Sukoharjo. The background of this research is based on the significant decline in patient visits over three consecutive years, from 5,493 visits in 2022 to 5,048 in 2023, and only reaching 5,436 in 2024, well below the target of 10,000 visits per year. This study uses a descriptive qualitative approach with in-depth interviews, observations, and documentation with 111 informants. The results indicate that the aspects of process (28%), physical evidence (22%), and human resources (19%) are the most appreciated marketing mix elements by patients. Weaknesses were found in the promotional strategy, which has not been optimal, the inaccuracy of doctors' schedules, and the lack of supporting facilities such as lactation rooms and children's play areas. Strategic recommendations include enhancing digital promotion, improving the registration and queuing system, strengthening human resources training, and adding physical facilities to reinforce the premium service image. These findings are expected to serve as a foundation for managerial decision-making in improving competitiveness and patient loyalty.
Penyuluhan Pendanaan di Luar Neraca (Off-Balance-Sheet Financing), Modal Saham, dan Saldo Laba bagi Karyawan Bidang Akuntansi Novyarni, Nelli; Harni, Reni; Kartijo, Kartijo; Luthfi, Muhammad; Rahayu, Dwi; Setiawan, Muhammad Rizki
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1532

Abstract

This activity aims to provide counseling on off-balance sheet financing techniques for accounting employees at STEI Jakarta. The method used in this activity is counseling based on processing materials delivered by competent speakers. The results of this community service activity indicate that participants are able to understand the importance of off-balance sheet financing counseling techniques, share capital and retained earnings for accounting employees. In addition, participants also gain an understanding of managing and organizing financial funding more efficiently and effectively.
Pemanfaatan Biogas dalam Pengurangan Risiko Paparan Limbah Peternakan Agita, Agita; Prasasti, Corie Indria
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1539

Abstract

Cattle farms in densely populated areas have the potential to cause environmental pollution and health risks if the waste produced is not managed optimally. One possible solution is to implement appropriate waste management technology, such as biogas digesters, which can convert livestock manure into alternative energy for household needs. This community service activity was carried out in Wonocolo District, Surabaya City, from August to December 2024. The aim was to increase the capacity of livestock farmers in managing livestock waste using biogas digester technology through a series of educational activities, training, and mentoring on biogas digester construction. The results of the activity demonstrated the success of building a biogas digester unit that can be used by livestock farmers, and encouraged initiatives to replicate similar technology by other livestock farmers in the surrounding area. Challenges faced, such as temperature changes during the rainy season and social challenges, are important ingredients for increasing future innovation. Overall, this activity demonstrates that with the right support and active cross-sector participation, biogas technology can be adopted as a sustainable and environmentally friendly solution for livestock waste management.
Pengaruh Persepsi Pasien tentang Faktor-Faktor Pelayanan Profesionalisme terhadap Minat Kunjungan Lanjut di Rumah Sakit Haqi, Gibraltar Kasyiful; Syaodih, Erliany; Syarifuddin, Didin
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1551

Abstract

This research aims to analyze the influence of patient perceptions regarding professionalism service factors on their intention to revisit hospitals. The study highlights the strategic importance of professional healthcare services in determining patient satisfaction and loyalty. The examined factors include the competence of medical personnel, doctor-patient communication, nurse empathy, and the comfort of hospital facilities. The study employed a quantitative survey method involving 200 outpatients from RS Prima Medika Pemalang. Data were gathered using a Likert-scale questionnaire and analyzed through Structural Equation Modeling (SEM) to test five hypothesized relationships between service dimensions and revisit intention. The results show that patient perceptions of service professionalism significantly influence their revisit intention. This research contributes to hospital management strategies in improving service quality and fostering patient loyalty through enhanced professionalism across all service dimensions.
Analisis Dampak Positif Transformasi Kinerja Divisi AUM PT PLN IP UBP Keramasan Safitri, Ayu Dwi; Almigo, Nuzsep
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1552

Abstract

Performance transformation is a systematic change process aimed at altering work methods, mindsets, organizational structure, and the utilization of technology to achieve higher levels of efficiency and effectiveness. The methods used in this community service activity included observation and the distribution of a Likert-scale questionnaire to gather information from employees in the Administrative and General Division of PT PLN IP UBP Keramasan.The results of the community service conducted at the PT PLN IP UBP office indicate that the performance transformation implemented in the AUM Division of PT PLN Indonesia Power UBP Keramasan has had a significantly positive impact. This is reflected in the high average respondent scores (mean 4.05–4.45), strong item validity (Pearson correlation > 0.444, p < 0.05), and very high instrument reliability (Cronbach’s Alpha = 0.966). These findings demonstrate that the transformation has been well-received by employees and has contributed to improved efficiency and a more productive work culture.
Penerapan Teknik Non-Linear Editing dalam Pembuatan Video Feature “Berani Melangkah Menuju Sejahtera” Sabatini, Sabila; Agustin, Herlina; Dewi, Retasari
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1557

Abstract

Video editor play an important role in building the storyline and visual quality of audiovisual productions. In the production of the Feature video “Berani Melangkah Menuju Sejahtera”, the editor applied non-linear Editing (NLE) techniques throughout the process. The purpose of this paper is to explain the application of NLE techniques, which include the processes of logging, offline Editing, online Editing, and rendering. The creation process consists of three main stages: pre-production, production, and post-production, with a primary focus on the post-production stage. The primary focus of the analysis is on the post-production phase, where non-linear Editing techniques are applied comprehensively. The Editing process is outlined through the stages of logging for efficient footage management, offline Editing to build the initial narrative structure, online Editing for precise visual and audio refinement, and rendering for finalizing the work. The use of NLE allows for high flexibility in exploring various cut options, complex visual and audio synchronization, and the integration of graphic elements to support the storyline. The results of the analysis showed that the author was able to enhance narrative quality and visual aesthetics through the structured application of NLE techniques. This work not only conveys a social message but also creates a viewing experience, enabling the message to be persuasively received by the audience.
Efektivitas Penerapan Presensi Fingerprint dan Pengendalian Internal terhadap Disiplin Kerja Pegawai UPTD Puskesmas Kota-1 Kabupaten Mappi, Papua Selatan Jamlean, Veronica Vensca Inggrid; Andriani, Rian; Rinawati, Rinawati
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1577

Abstract

Providing quality public services is a governmental obligation, one of which is by establishing Community Health Centers (UPTD Puskesmas) to deliver healthcare services to all levels of society. Optimal service delivery requires a high level of work discipline; however, there is currently an issue of increasing cases of work discipline violations at UPTD Puskesmas Kota-1. As a consequence, there has been a monthly reduction in BPJS capitation funds received by each staff member. UPTD Puskesmas Kota-1 operates within a specific context that differs from other institutions regarding the measurement of employee work discipline. For example, field assignments often render fingerprint attendance less applicable; therefore, the health center continues to employ a manual system as a complementary method. This study aims to examine the effect of fingerprint attendance systems and internal control on work discipline. Data was collected through questionnaires distributed to 40 employees at UPTD Puskesmas Kota-1. The analytical method used was multiple linear regression. The results show that both fingerprint attendance and internal control have a significant partial effect on work discipline. Simultaneously, the implementation of fingerprint attendance and internal control also significantly influences work discipline, with a coefficient of determination of 46%, while the remaining 54% is influenced by other variables not included in this study.

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