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Epaper Bisnis: International Journal Entrepreneurship and Management
Published by Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia
ISSN : 30479061     EISSN : 3047907X     DOI : 10.61132
Core Subject : Science,
Decision Sciences, Operations Research & Management
Topics in this Journal relate to any aspect of management, but are not limited to the following topics: Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and Investment
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 117 Documents
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Exchange Rate Effectiveness in Five ASEAN Countries: Indonesia, Malaysia, Singapore, Thailand and the Philippines Fauzia Bakhtiar; Anggi Somba Poddala; Miftha Farild; Wahyudi Wahyudi
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.128

Abstract

Exchange rate is defined as the currency that can be exchanged per unit to another currency, or the price of one currency to another currency. The purpose of this study is to determine the effect of inflation, interest rates and investment on exchange rates in five ASEAN countries, namely Indonesia, Malaysia, Singapore, Thailand, and the Philippines. The variables used in this study are exchange rates, inflation, interest rates and investment as moderating variables. Data sources come from World Development Indicators and Investing.com. The analysis used is multiple linear analysis with the help of SPSS 22 software. The results of this study indicate that inflation and interest rates have no effect on investment. In addition, inflation, interest rates and investment have no effect on exchange rates in five ASEAN countries. Then, the effect of inflation and interest rates on exchange rates through investment also does not have a significant effect.
The Influence Of Service Quality And Physical Evidence On Student Satisfaction Potensi Utama University Syukron Hidayat Pane; Ari Prabowo
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.129

Abstract

Currently, society's need for education continues to increase from time to time. The increasingly advanced level of life in society causes competition for human resources to become increasingly fierce. The increasing need of society for the importance of knowledge, encourages them to take educational levels from the lowest level to the highest level. To find out whether Service Quality has a positive and significant effect on student satisfaction at Potensi Utama University. To determine the effect of Physical Evidence on student satisfaction at Potensi Utama University. To find out how Service Quality and Physical Evidence simultaneously influence student satisfaction at Potensi Utama University. The method used in this research uses a method, namely the type of research used in this research is a quantitative research method. The population in this study was all students at Stambuk Potensi Utama University in 2023 totaling 1253 students. The sampling technique uses the Slovin formula, namely 92 rounded up to 100 people. The results of this research are (1) Service Quality partially has a positive and significant effect on Student Satisfaction, (2) Physical Evidence partially has a positive and significant effect on Student Satisfaction (3) Service Quality, and physical evidence together or simultaneously have a positive effect and significant to the satisfaction of Potensi Utama University Students.
The Influence Of Promotion, Customer Experience And Word Of Mouth On Purchasing Decisions At Boss Café Bayangkara Medan Muhammad Yusuf; Ari Prabowo
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.130

Abstract

The restaurant business in Indonesia has always been dominated by foreign market share. Without looking far, busy centers such as malls, for example, are currently filled with restaurants from western countries or China. Starting from fast food restaurants to restaurants that provide full course menus. The population continues to increase, meaning the level of human need for food also continues to increase. Especially in the restaurant sector, it is currently showing very good development and is a business prospect that is progressing rapidly and increasing. The aim of this research is to find out whether promotions partially have a significant effect on purchasing decisions at Boss Cafe Bhayangkara, as well as knowing the influence of Customer Experience on purchasing decisions, and knowing simultaneously on Word of Mouth and the existence of Promotions in Customer Experience, Word of Mouth which has an influence on purchasing decisions at Boss Café Bhayangkara. In this research method, it is quantitative. The population in this research is all Boss Café Bhayangkara customers. The sampling technique is based on criteria (considerations). The sample parameters are: All Boss Café Bhayangkara customers, all Boss Café Bhayangkara customers came back using the Zikmund formula to reduce the sample size, so the sample in this study was 96 people and rounded up to 100 people. The results obtained from this research show that: 1) Promotion, 2) Customer Experience, 3) Wort of Mouth, 4) Purchase decisions. Basically, it shows how far the influence of an independent variable individually is in explaining the dependent variable.
Strengthening Transparency and Accountability in Bureaucracy to Enhance Public Trust Fadli Mappisabbi
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.131

Abstract

Transparency and accountability are essential principles in good governance. However, there are still many challenges in achieving transparency and accountability within bureaucratic environments. This study aims to: 1) investigate the level of information openness and decision-making processes in government agencies; 2) identify best practices for enhancing transparency and accountability in bureaucracy; and 3) analyze the impact of transparency and accountability on public trust in the government. This research employs a qualitative approach using case study methods. Data was collected through in-depth interviews, document analysis, and observations in several central and regional government agencies. The results indicate that most government agencies have not yet optimized the implementation of public information openness principles. Decision-making processes tend to remain closed. However, some agencies have demonstrated good practices in enhancing transparency and accountability, such as using information technology, community involvement, and implementing effective complaint systems. The study also found that higher levels of transparency and accountability in bureaucracy correspond to higher levels of public trust in the government. This research concludes that transparency and accountability are crucial prerequisites for government bureaucracy to build public trust. Systematic and sustained efforts are needed to strengthen transparency and accountability practices within bureaucratic environments.
The Effect of Knowledge and Ease of Use of Quick Response Code Indonesia Standard (QRIS) on the Decision to Use E-Wallet as a Payment Means in UMKM in Yogyakarta City Gunawan Gunawan; Rudianto Rudianto; Sediatmoko Sediatmoko; Marisi Pakpahan
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.133

Abstract

The use of QRIS in MSMEs in Yogyakarta has increased and spread to small MSMEs. This makes the development of payment services more advanced and easier. However, there are also quite a few small MSMEs or consumers who still have minimal knowledge about QRIS and how to use it. For this reason, it is necessary to know the extent of knowledge about QRIS and what benefits can be obtained from QRIS. Socialization of QRIS is very helpful in the development of QRIS in the community, especially among MSMEs in Yogyakarta. The purpose of this study is to determine the knowledge and responses of culinary MSME consumers in Yogyakarta about the Quick Response Code Indonesia Standard (QRIS) and its ease of use. In this study, the author used a descriptive quantitative research method with a data collection method using a questionnaire based on the Likert Scale. While the data research process uses descriptive analysis, associative analysis which includes multiple linear regression analysis, correlation coefficient analysis and determination coefficient analysis, and hypothesis testing in the form of simultaneous tests (F Test). Furthermore, describing the results of the analysis using descriptive sentences.
Strategy to Improve Employee Performance Through Strengthening Empowerment, Teamwork and Job Satisfaction : Empirical Study Using Survey Method and Path Analysis Technique on Employees of Bogor City Environmental Service Nanan Triyani; Widodo Sunaryo; Nancy Yusnita
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.136

Abstract

The purpose of this study was to determine the Strategy for Improving Employee Performance through Strengthening Empowerment, Teamwork and Job Satisfaction at the Bogor City Environmental Service. The study population was 280 people with a sample size of 165 people calculated using the Slovin formula. Data collection for each variable studied using a questionnaire with a rating scale. Data analysis techniques using descriptive statistical analysis techniques and path analysis techniques. The results showed (a) there is a positive direct effect of empowerment on job satisfaction, with a path coefficient value of βzx1 = 0.155, a t-value of 1.998> t table value of 1.654 (b) there is a positive direct effect of teamwork on job satisfaction, with a path coefficient value of βzx2 = 0.415, and a t-value of 5. 167> t table value of 1.654 (c) there is a positive direct effect of job satisfaction on performance, with a path coefficient value of βzy 415, and a calculated t-value of 5.167 > t table value of 1.654 (c) there is a positive direct effect of job satisfaction on performance, with a path coefficient value of βzy 209, and a calculated t-value of 2.722 > t table value of 1.654. (d) there is a positive direct effect of empowerment on performance, with a path coefficient value of βyx1 = 0.470, and a calculated t value of 4.149 > t table value of 1.654. (e) there is a positive direct effect of teamwork on performance, with a path coefficient value of βyx2 = 0.466, and a calculated t value of 5.599> t table value of 1.654. (f) there is a positive indirect effect of empowerment on performance through job satisfaction, with a regression coefficient value of 0.891 and 0.238, and from the calculation of the Sobel test, the z-count value is 10.241> 1.96. (g) there is a positive indirect effect of teamwork on performance through job satisfaction, with a coefficient value of 0.706 and 0.238 and from the calculation of the Sobel test, the z-count value is 8.115> z-table 1.96. Thus, it can be concluded that by strengthening empowerment, teamwork and job satisfaction, employee performance in the organization can be improved.
The Influence of Work Motivation, Leadership Style and Compensation on Employee Performance at Bandung Adventist Hospital Bara Jonathan Rihi Hina; Mardi Siwoyo; Sediatmoko Sediatmoko; Marisi Pakpahan; Rudianto Rudianto
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.137

Abstract

This study aims to explore the influence of work motivation, leadership style, and compensation on employee performance at Rumah Sakit Advent Bandung. With a total population of 720 employees, the study uses a simple random sampling technique to select a sample of 88 respondents, deemed sufficiently representative. Data collection is conducted through a Likert-scale questionnaire designed to capture respondents' perceptions of work motivation, leadership style, and compensation variables. To ensure data quality, the instrument's validity is tested through factor analysis, and its reliability is measured using Cronbach’s Alpha to guarantee consistency in results. Hypothesis testing is carried out using classical assumption tests and multiple linear regression analysis via SPSS version 27.The results reveal that work motivation and compensation have a positive and significant impact on employee performance, indicating that higher motivation and compensation are associated with improved employee performance. In contrast, leadership style does not show a significant effect on employee performance, possibly due to varying perceptions of the role of leadership within this organizational context. Collectively, work motivation, leadership style, and compensation variables have a significant effect on employee performance. The obtained R Square value of 0.309 indicates that 30.9% of the variation in employee performance can be explained by these three variables, while the remaining 69.1% is influenced by other factors outside this model, such as work environment, organizational culture, or other individual factors. These findings provide valuable insights for management in designing strategies to enhance employee performance.
The Influence Of Physical Environment, Situational Leadership On Performance Through Work Motivation Dina Ariyanti; Nancy Yusnita; Diganti Herdiyana
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.139

Abstract

Human resources are an asset for organizations and agencies, because humans are part of the elements in every organization that can trigger creativity. Without effective human resources, it will be impossible for the organization to achieve its goals.The analysis used to test the research hypothesis uses descriptive analysis and path analysis. The results of this study show that there arethere is a positive influence of the physical environment on work motivation, there is a positive influence of situational leadership on work motivation, there is a positive influence of the physical environment on teacher performance, there is a positive influence of situational leadership on teacher performance, there is a positive influence of work motivation on teacher performance, there is a direct influence of the physical environment on performance through work motivation, there is a direct influence of situational leadership on performance through work motivation.In an effort to improve teacher performance, management ensures that the physical work environment is adequate, and that situational leadership is supportive so that it can increase work motivation.
The Influence of Nurses Performance, Facilities and Service Quality Towards Patient Satisfaction at the Outpatient Installation of Advent Hospital Bandung Ardi Peterson Seran; Freddy Johanis Rumambi; Nofrisel Nofrisel; Mardi Suharyono; Rudianto Rudianto; Marisi Pakpahan
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.140

Abstract

Installation take care road is one of facility House the most sick used by clients or patient and also is access First for every patient For get the care needed , so that very important for House Sick For ensure that every means infrastructure , and also the provision of quality human resources For ensure quality service in maintain satisfaction patient . Research This done For know influence partial and simultaneous from performance nurses , facilities , and quality service to satisfaction patient . Research This is study quantitative descriptive , for describe influence between variable X to Y, which is done against 101 patients take care Road in the House Bandung Adventist Hospital , data inside study This collected use questionnaires that have been tested for validity and reliability, which are then processed use SPSS application , and presented in form table . Found that performance nurse No own influence significant to satisfaction patient with mark significant 0.249, while facilities and quality service own influence significant with mark respectively 0.006 and 0.000. In simultaneous performance nurses , facilities and quality service own influence significant with value 0.000 with 67.9% of satisfaction patient explained by the variables discussed in study this . Satisfaction patient influenced by performance nurses , facilities , and quality service in a way together , because That important for House Sick For Keep going maintain and improve it .
The Role of Women Leaders in Increasing Satisfaction Customers at Honda Car Dealers in the Digitalization Era Christine Indrianny Tanod; Freddy Johanis Rumambi; Larasati Larasati; Marisi Pakpahan
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 4 (2024): December: ePaper Bisnis : International Journal of Entrepreneurship and Managem
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i4.142

Abstract

This thesis investigates the role of female leaders in enhancing customer satisfaction at Honda car dealers in the digitalization era. As technological advances reshape consumer behaviors and expectations, understanding how female leadership can impact customer experiences in the automotive industry becomes crucial. The research employs a quantitative approach, using surveys to collect data from customers of Honda dealers across various locations. Data analysis involves descriptive statistics and regression techniques to assess the relationship between female leadership styles and customer satisfaction levels. Findings reveal that female leaders often adopt more empathetic and collaborative communication approaches, which positively influence customer experiences. Furthermore, their adaptability to technological changes enhances service delivery and responsiveness to customer needs. The implications of this study highlight the importance of increasing female representation in leadership positions within the automotive sector as a strategy to increase customer satisfaction, particularly in a rapidly evolving digital landscape. This research aims to contribute to the development of human resource management practices and marketing strategies in the automotive industry.

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