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Eric Harianto
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Magister Management Universitas Ciputra Surabaya UC Tower Lt. 20, Universitas Ciputra Surabaya CitraLand CBD Boulevard, Made, Sambikerep, Surabaya City, East Java 67219
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International Journal of Review Management Business and Entrepreneurship
Published by Universitas Ciputra Surabaya
ISSN : -     EISSN : 27979237     DOI : https://doi.org/10.37715/rmbe
Core Subject : Economy,
Economics, Econometrics & Finance
International Journal of Review Management Business and Entrepreneurship (RMBE) aims as a forum for academics, educators, and practitioners from around the world to communicate research papers, conceptual papers, and best practices about the dynamics of entrepreneurship, entrepreneur, and entrepreneurial person. Coverage of RMBE includes, but is not limited to issues surrounding: Entrepreneurship Business Management Social Science Humanities
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 154 Documents
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The Influence of Competency and Service Quality on Comunity Satisfaction at Ditresnarkoba Polda, South Kalimantan: English Juli, Wahyu Juli Sumariyanti; Arsinah, Arsinah Aprilliana Ulandari; Tina, Tina Lestari; Hary, Hary Soegiri
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 1 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i1.5113

Abstract

This research delves into the impacts of competency and service quality on community satisfaction at Ditresnarkoba Polda, South Kalimantan, with member performance acting as an intervening variable. The study reveals that competency and service quality significantly influence member performance and community satisfaction. It was found that member performance mediates the relationship between competency, service quality, and community satisfaction. The findings suggest that investing in training and enhancing professional skills can lead to improved service quality and higher levels of community satisfaction. This paper also offers detailed guidelines for formatting and submitting papers for the conference proceedings.
- Inspiring High Performance: The Role Of Transformational Leadership And Organisational Commitment: - Agung, Suranata; Riana, I
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 1 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i1.5117

Abstract

In order to evaluate the social exchange hypothesis, this study will examine how transformational leadership affects employee performance and organizational commitment. A quantitative technique was used in the study, which involved 77 Civil Servants (PNS) and was carried out in the Ministry of Industry located in Denpasar, Surabaya and Medan. The entire population served as the study sample in this non-probability sampling strategy, which used a saturated sample. Structural Equation Modelling (SEM) with a Partial Least Square (PLS) technique was used to analyse the data. The findings demonstrate that employee performance and organizational commitment are positively and significantly impacted by transformational leadership. In a similar vein, employee performance is positively and significantly impacted by organizational commitment. Additional research suggests that a key mediator in this association is organizational commitment. The results of this study imply that leaders who are inspirational in all facets of organizational life might increase their subordinates' sense of commitment to and engagement with the company, which will maximize their performance contributions..
The Relationship Between Price Perception and Service Quality Towards Repurchase Intention with Store Reputation as A Mediator: Study of Golden Boy Store Sudarmo, Gesy Ayu Pramudita; Radianto, Wirawan Endro Dwi
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 1 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i1.5145

Abstract

This research aims to determine the role of reputation as a mediator in the relationship between the influence of price perception and service quality on repurchase intention at Golden Boy Store in Surabaya, which is a children's clothing wholesale shop. This research used a quantitative approach using a purposive sampling technique, with 207 samples in total which are calculated using SmartPLS 4. The results of the research showed that (1) price perception has no effect and not significant towards store reputation, (2) service quality has a significant effect towards store reputation, (3) price perception has no effect and not significant towards repurchase intention, (4) service quality has a negative significant effect towards repurchase intention, (5) store reputation has a significant effect on repurchase intention, (6) price perception has no effect and not significant on repurchase intention through store reputation, and (7) service quality has a significant effect on repurchase intention through store reputation
The interaction of entrepreneurial orientation on the business performance of Small and Medium Industries in Bali Rihayana, I Gede; M Arsha, I Made Risma; Suardhika, I Nengah
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 1 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i1.5313

Abstract

This study tests the Resource-Based View (RBV) theory based on the interaction of entrepreneurial orientation, namely proactiveness, innovativeness, and risk-taking, on the business performance of Small and Medium Industries (SMIs) in Bali. The population of this study is SMIs in Bali with a sample of 55 randomly selected companies. Data collection was conducted through a survey using a questionnaire with a 5-point Likert scale to obtain respondents' perceptions. Data analysis used descriptive analysis and inferential analysis with SEM-PLS method. The results showed that the three dimensions of entrepreneurial orientation have a significant influence on business performance. A proactive attitude allows companies to respond quickly to market changes, innovation encourages the creation of new products and services, while risk-taking allows the exploration of new opportunities. This research supports the RBV theory which states that a firm's unique resources and capabilities can create competitive advantage and improve business performance in a sustainable manner. performance in a sustainable manner.
The Influence of Compensation and Non-Physical Work Environment on Employee's Productivity Through Extrinsic Motivation at CV Samudra Kiat Jaya Jowantoro, Christian Samuel; Subadi, Lucky Cahyana
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 1 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i1.5339

Abstract

This study investigates the relationship between compensation, non-physical work environment, extrinsic motivation, and employee productivity at CV Samudra Kiat Jaya, A coconut briquette manufacturer in Sidoarjo, East Java, Indonesia. Analysis of the internal data from August 2023 to February 2024 reveals concerning fluctuations in productivity levels, alongside an employee turnover rate of 13.5%, indicating potential performance issues within the workforces. Employing an explanatory qualitative research design, this study uses partial least Square – Structural Equation Model (PLS-SEM) for data analysis, with an employee sample of 72 collected via Google Forms. Findings demonstrate that both compensation and non-physical work environment positively and significantly influence extrinsic motivation among employees. Furthermore, extrinsic motivation is shown to enhance employee productivity significantly, with both compensations and non-physical work environments exerting a positive impact on productivity indirectly through extrinsic motivation. These results underline the importance of effective compensation strategies and a supportive non-physical work environment in enhancing employee performance and retention, ultimately benefiting the organization’s productivity levels.
The Impact of VAT Policy on Tax Compliance and Its Implications on Tax Revenue in the Real Estate Sector Alwava, Rachmana; Nanik Kustiningsih
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 1 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i1.5064

Abstract

Abstract - The government faces the challenging task of collecting revenues to reinvigorate the economy and reduce the budget deficit caused by the pandemic. Various fiscal policies have been established to stimulate the economy. This study aims to determine the impact of changes in tariffs, the provision of incentives, and VAT supervision on tax compliance and its implications for state revenue. This research is worth repeating due to inconsistencies in previous research findings and discrepancies between conclusions and facts, as well as to evaluate the policies that have been implemented. This research employs a quantitative approach with saturated sampling method on time series data of real estate sector VAT revenue at the XYZ Tax Office. The testing technique involves classical assumption tests and path analysis using the SPSS program. The research findings indicate that tariff changes have a significant influence on tax compliance, while incentives and VAT supervision do not have a significant impact. Tariff changes and supervision significantly affect VAT revenues, whereas the provision of incentives does not have a significant impact. Tax compliance mediates the effect of tariff changes on VAT revenues, but it does not mediate the relationship between the provision of incentives and supervision on VAT revenues.
The THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP, CORE COMPETENCY, JOB SATISFACTION ON EMPLOYEE PERFORMANCE MEDIATED BY WORK ENVIRONMENT AT PT WINGS SURYA: Pengaruh Kepemimpinan Transformasional,Kompetensi Inti, Kepuasan Kerja Terhadap Kinerja Melalui Lingkungan Kerja Sebagai Mediasi Pada PT Wings Surya Surabaya Lestari, Melati rahayu
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 1 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of transformational leadership, core competency and job satisfaction on employee performance meditated by work environment in PT Wings Surya Surabaya, with using four variable types. Independent variable is Core Competency (X1) and Transformational Leadership (X2). Dependent variable is Employee Performance (Y). Intervening Variable is Job Satisfaction (Z). Mediating Variable is Work Environment (M). This research used quantitative descriptive with primary data methods and online questionaries to collect data research with Likert scale. The analysis using WarPLS 7.0 to showed a significancy the variable to employee performance between work environment with SEM and PLS by testing data validity, reliability, hypothesis, and structural model. The respondent reacted that competency and leadership of manager can influence performance because the highly satisfaction, even work environment can’t moderated and created the accurated information. It’s important to the manager to upgrade the type of leadership, there for it can help the employee satisfaction and focusing on competency, so that it can develop the performance. The population is 277 employee and sampling using 74 employee with sampling methods judgement sampling in criteria six month minimum working period.
Analysis of Digital Marketing and Customer Relationship Marketing on Customer Repurchase Interest in Café Kisah Kita Ngopi through Electronic Word Of Mouth Ernantyo, Yosef evandro; Timotius Febri C.W. Sutrisno
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 2 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i2.5418

Abstract

Purpose: The high competition in the cafe business causes the Story of Kita Ngopi Café to continue to look for solutions so that interest in repeat purchases continues to occur. The objectives of this research are: 1). To find out and analyze digital marketing which has a significant influence on the Electronic Word of Mouth Café Kita Ngopi Story 2). To find out and analyze customer relationship marketing which has a significant influence on Electronic Word of Mouth Café Kita Ngopi Story 3). To find out and analyze Electronic Word of Mouth which has a significant effect on repurchase interest in Café Story Kita Ngopi 4). To find out and analyze digital marketing which has a significant influence on repurchase interest in Café Story Kita Ngopi 5). To find out and analyze customer relationship marketing which has a significant influence on repurchase interest in Café Story Kita Ngopi. Methodology: Research subjects are coffee connoisseurs in Surabaya and Sidoarjo who have been customers at Café KitaNgopi during the data collection period, who can be contacted to take the time to fill out the questionnaire and recommend other community members as respondents. Hypothesis testing will be carried out using the Structural Equation Modeling method using PLS. The results of the research show that 1) Digital Marketing has a significant positive effect on Electronic word of Mouth at the Story Kita Ngopi Cafe 2) Customer Relationship Marketing has a positive and significant effect on the Electronic word of Mouth at the Story Kita Ngopi Cafe 3) Electronic word of Mouth has no significant effect on repurchase interest at the Story Kita Ngopi Cafe 4) Digital Marketing has a significant positive effect on repurchase interest at the Story Kita Ngopi Cafe 5) Customer Relationship Marketing has a positive and significant effect on repurchase interest at the Story Kita Ngopi Cafe Practical Implication: For business people in the food and beverage sector who are running a cafe business, it is necessary to examine other variables that cause satisfaction and purchase retention from their customers
The Role of Organizational Commitment Mediates The Effect of Work-Life Balance On Organizational Citizenship Behaviour Rihayana, I Gede
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 2 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i2.5515

Abstract

Organizational Citizenship Behaviour (OCB) is voluntary employee behavior outside of their formal duties that supports the organization, increases effectiveness, and creates a positive work environment without direct reward. This study aims to analyse the role of organizational commitment mediating the effect of work-life balance on organizational citizenship behaviour. Using 98 employees as the Denpasar Primary Tax Service Office. Data collection using a questionnaire and analysed using the SmartPLS 3.0 application. The results indicate that work-life balance has no significant effect on organizational citizenship behaviour, but has a significant effect on organizational commitment. Organizational commitment has a significant effect on organizational citizenship behaviour. The results of the analysis also found that organizational commitment fully mediates the effect of work life balance on organizational citizenship behavior. The implications of this study indicate the important role of organizational commitment in mediating the effect of work-life balance on organizational citizenship behaviour
the THE ROLE OF SHARED LEADERSHIP TOWARDS INDIVIDUAL INNOVATION IN WORK MEDIATED BY AMBIDEXTERITY AND QUALITY MANAGEMENT IN THE PND ICE MAKING SYSTEM: - Wibowo, Bobby; Antonio, Tony
International Journal of Review Management Business and Entrepreneurship (RMBE) Vol. 4 No. 2 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/rmbe.v4i2.5575

Abstract

This study aims to examine the role of Shared Leadership on Individual Innovation in working in mediation by Ambidexterity and Quality Management at the PND Ice Making Systems company. The variables studied were Shared Leadership (X1), Ambidexteruty (Z1), Quality Management (Z2) and Individual Innovation (Y). The analytical tool used is analysis using SEM-PLS. The population in this study used a saturated sampling technique, namely all PND Ice Making Systems employees totaling 50 respondents. The results showed that Shared Leadership has a significant and positive effect on Ambidexterity, Ambidexterity has a significant and positive effect on Individual Innovation in PND, Quality Management has a significant and positive effect on Ambidexterity, Shared Leadership has a significant and positive effect on Quality Management, Shared Leadership has a significant and positive effect on Individual Innovation mediated by Ambidexterity significantly and positively, Shared Leadership has a significant and positive effect on Individual Innovation mediated by Ambidexterity and Quality Management

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