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INDONESIA
Jurnal Magister Manajemen
Published by Universitas Syiah Kuala
ISSN : -     EISSN : -     DOI : -
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Articles 44 Documents
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PENGARUH BAURAN PEMASARAN TERHADAP REPUTASI DAN CUSTOMER RELATIONSHIP MARKETING (CRM) SERTA DAMPAKNYA TERHADAP KEPUASAN PELANGGAN PADA BADAN PENYELENGGARA JAMINAN SOSIAL KETENAGAKERJAAN (BPJS) CABANG BELAWAN Husaini Husaini; Nurdasila Darsono; T. Roli Ilhamsyah Putra
Jurnal Magister Manajemen Vol 2, No 2 (2018): Mei 2018
Publisher : FEB - Unsyiah

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Abstract

Social Security Agency (BPJS) Employment is one of the responsibilities and obligations of the State to provide social and economic protection to the public, in accordance with the conditions of the financial capabilities of the State. Program promotion is the primary channel for communicating a message to the participants, both existing participants and potential participants. This requires the parties to observe the Employment BPJS marketing strategies are most appropriate. The phenomenon underlying this study is due to the dissatisfaction of consumers or participants BPJS Employment services are still relatively low or participant is not satisfied. This is due to the incompatibility of the high expectations of customers to use services BPJS Employment Branch Medan Belawan. The population in this study were all participants Social Security Agency (BPJS) Employment Branch of Belawan, which reached 82,000 people. While the study sample was taken 150 participants. Sampling in this study conducted by convinience sampling technique. Data Analysis Method technique SEM (Structural Equation Modelling) operated by AMOS program 22. Results showed Promotion Mix, Brand Reputation, Customer Relationship Marketing (CRM) partially affect the Customer Satisfaction Social Security Agency (BPJS) Employment. The results also show that there is an indirect effect on the Promotion Mix Brand Reputation and also to Customer Relationship Marketing (CRM) at the Social Security Agency (BPJS) Employment
PENGARUH KOMITMEN DAN KOMPETENSI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN DAMPAKNYA TERHADAP KINERJA GURU PADA MTsN DI KOTA BANDA ACEH Gustiawati Gustiawati; Nasir Azis; Djuraidin Ismail
Jurnal Magister Manajemen Vol 2, No 3 (2018): Agustus 2018
Publisher : FEB - Unsyiah

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Abstract

The purpose of this research is to know: (1) influence of commitment and competence to organization citizenship behavior (2) influence of komtmen, competence and organization citizenship behavior toward teacher performance (3) indirect influence of commitment and competence to teacher performance at MTsN In Banda Aceh through the organization citizenship behavior. The location of this study was conducted on all MTsNs in Banda Aceh City. As for the object of this research is the influence of commitment and competence to organizational citizenship behavior and its impact on teacher performance at MTsN In Banda Aceh City, the amount of population in this research is 174 employees, while the data collection technique used is census so that sample used in this study also as many as 174 respondents, while the analytical equipment used in this research is Structural Equation Modeling (SEM). The result of the research shows that commitment and competence have positive and significant influence on organization citizenship behavior, and the commitment, competence and organization citizenship behavior are positive and significant to teacher performance, then commitment and competence indirectly have positive and significant effect on teacher performance on MTsN Di Kota Banda Aceh through organization citizenship behavior
PENGARUH KEPEMIMPINAN, KOMUNIKASI, KONFLIK TERHADAP MOTIVASI DAN DAMPAKNYA PADA KINERJA PEGAWAI DINAS PERINDUSTRIAN DAN PERDAGANGAN ACEH Elisa Diana; Nasir Nasir; Said Musnadi
Jurnal Magister Manajemen Vol 2, No 2 (2018): Mei 2018
Publisher : FEB - Unsyiah

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The purpose of this research is to know / analyze: (1) the influence of leadership on employee motivation, (2) the effect of communication on employee motivation, (3) the influence of conflict on employee motivation, (4) the influence of leadership on employee performance, (5) the effect of communication on employee performance, (6) the effect of conflict on employee performance, (7) the influence of motivation on employee performance, (8) the indirect influence of leadership on employee performance through employee work motivation, (9) the indirect influence of communication on the performance of employees through employee work motivation, (10) the indirect effect of conflict on the performance of employees through employee work motivation. This research was conducted at the Department of Industry and Trade of Aceh. As for the object of this research is leadership, communication, conflict and work motivation and employee performance, with the number of respondents as many as 130 people. The result of this research shows that leadership influence to employee work motivation, communication also influence to employee work motivation, conflict between employee have influence to work motivation, work motivation possessed by employee have influence to improvement of employee performance, leadership owned by employee have an effect on performance employee, communication influence to employee performance, then conflict influence to employee performance, there is indirect influence of leadership to employee performance through employee work motivation, there is indirect influence of communication to employee performance through employee work motivation, there is indirect influence of conflict to officer performance through employee work motivation
PENGARUH ABSENSI, KEDISIPLINAN DAN GAYA KEPEMIMPINAN TERHADAP KINERJA PEGAWAI DAN DAMPAKNYA PADA KINERJA ORGANISASI BIRO UMUM SEKRETARIAT DAERAH ACEH Gamal Abdul Nasir; Mukhlis Yunus; Teuku Roli Ilhamsyah Putra
Jurnal Magister Manajemen Vol 2, No 3 (2018): Agustus 2018
Publisher : FEB - Unsyiah

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Abstract

The purpose of this study is to determine the effect of absenteeism, discipline and leadership style on employee performance and its impact on the performance of the organization of the Regional Bureau of the Aceh Regional Secretariat. The population of this study is all employees of the General Bureau of the Aceh Regional Secretariat which currently number 285 people, the sampling technique used in this study is the method of "Simple Random Sampling" to 50 percent of the total population so that the number of samples obtained as many as 143 respondents. There is the influence of discipline, leadership style and absenteeism on the performance of the employees of the Aceh Secretariat General Bureau. There is an influence of employee discipline, leadership style, absenteeism, and performance of employees on the performance of the General Bureau of the Aceh Secretariat. There is the influence of discipline, leadership style and absenteeism through employee performance on the performance of the General Bureau of the Aceh Secretariat
PENGARUH KEPUASAN KERJA TERHADAP KINERJA PEGAWAI BALAI PENDIDIKAN DAN PELATIHAN ILMU PELAYARAN (BP2IP) MALAHAYATI ACEH DENGAN DISIPLIN KERJA DAN KOMITMEN ORGANISASI SEBAGAI INTERVENING VARIABEL Harris R Dahlan; Nasir Azis; Nurdasila Darsono
Jurnal Magister Manajemen Vol 2, No 3 (2018): Agustus 2018
Publisher : FEB - Unsyiah

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This study aims to examine and analyze the effect of job satisfaction on organizational discipline and commitment as well as its impact on the Performance of the Education and Training Center Students of the Shipping Sciences (BP2IP) Malahayati Aceh. Population in this research is all employees at Education and Training Center of Sailing Science (BP2IP) Malahayati Aceh that is 115 people. Sampling in this study using census method because it involves the entire population to respondents research. Data analysis technique used in this research is The Structural Equation Modeling (SEM) of statistical software package AMOS 22.0 for hypothesis testing. Proof of Hypothesis is done by using indicator of CR and P value. Because of the 5 verifikatif hypotheses tested in this study have CR value above 1.96 or P value smaller than 0.05, then all hypotheses tested reject Ho and receive H1. In other words, job satisfaction has an effect to improve employee performance as long as the independent variable can be improved by the management of Education and Training Center of Sea Sciences (BP2IP) Malahayati Aceh. The intervening variable that is discipline and organizational commitment has no influence to increase the dependent variable with other words meaning that the improvement of employee performance will be better done by increasing job satisfaction directly without including the variable of work discipline and organizational commitment
FAKTOR-FAKTOR YANG MEMPENGARUHI EFEKTIVITAS PELATIHAN SERTA DAMPAKNYA PADA KINERJA PEGAWAI (STUDI KASUS PADA PEJABAT ESELON IV DILINGKUNGAN PEMERINTAH DAERAH ACEH) Andri Sufianzah; Nasir Nasir; Said Musnadi
Jurnal Magister Manajemen Vol 2, No 2 (2018): Mei 2018
Publisher : FEB - Unsyiah

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Abstract

This study aims to determine the training effectiveness as well as its impact on the performance of civil servants within Aceh government. The predictor variable for the training effectiveness consists of the trainer competency, training environment, and co-workers support. The sample of the study are 148 civil servants attending the level four leadership training. The empirical data was collected by using questionnaire and then the data analyzed by the structural equation model. The study found that trainer competency, training environment and co-workers support have a positive and significant effect on the effectiveness of level four leadership training. The Co-workers and the training effectiveness have a positive and significant effect on employee performance. The training effectiveness has mediating the effect of trainer competency, training environment and co-workers support on employee performance. The mediating effect appearing by the training effectiveness as intervening variable between co-workers support and employee performance is partial mediation
PENGARUH KOMPETENSI, KOMITMEN DAN KOMPENSASI TERHADAP KEPUASAN KERJA DAN DAMPAKNYA TERHADAP KINERJA PEGAWAI DINAS PEMUDA DAN OLAHRAGA ACEH Ahmadun Syawal; Nasir Azis; Faisal Faisal
Jurnal Magister Manajemen Vol 2, No 3 (2018): Agustus 2018
Publisher : FEB - Unsyiah

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Abstract

Many factors affect the performance of an employee, such as job satisfaction, competence, commitment and compensation. The purpose of this research is to know 1) The state of competence, commitment, compensation, job satisfaction and performance of employee of Dinas Pemuda dan Olahraga Aceh. 2) The influence of competence on job satisfaction of employee of Dinas Pemuda dan Olahraga Aceh 3) The influence of commitment to job satisfaction of Dinas Pemuda dan Olahraga Aceh. 4) The effect of compensation on the job satisfaction of the employees of Dinas Pemuda dan Olahraga Aceh. 5) The influence of competence on the performance of Dinas Pemuda dan Olahraga Aceh. 6) Influence of commitment to performance of employee of Dinas Pemuda dan Olahraga Aceh. 7) The effect of compensation on the performance of the employees of Dinas Pemuda dan Olahraga Aceh. 8) The influence of job satisfaction on the performance of employees of Dinas Pemuda dan Olahraga Aceh. 9) The influence of competence on the performance through job satisfaction of Dinas Pemuda dan Olahraga Aceh. 10) The influence of commitment to performance through job satisfaction of employee of Dinas Pemuda dan Olahraga Aceh. 11) The effect of compensation on performance through job satisfaction of the employees of Dinas Pemuda dan Olahraga Aceh. The number of respondents in this study was 126 people. Data were analyzed by using structural equation model (SEM) which operated with AMOS software (analysis moment structure). The results showed that the competence, commitment, compensation, job satisfaction and performance of the employee is good. Competence and compensation significantly affect employee job satisfaction. Competence, commitment and compensation have a significant effect on employee performance. Satisfaction has a significant effect on the performance. Competence and commitment have a significant effect on performance through job satisfaction. Commitment has no significant effect on performance through job satisfaction
PENGARUH KEPEMIMPINAN, MOTIVASI, KEPUASAN KERJA, DAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI SERTA DAMPAKNYA PADA KINERJA DINAS KOPERASI DAN USAHA KECIL MENENGAH ACEH Saiful Bahri; Amri Amri; T. Roli Ilhamsyah Putra
Jurnal Magister Manajemen Vol 2, No 2 (2018): Mei 2018
Publisher : FEB - Unsyiah

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Abstract

The achievement of the results of the planned programs must illustrate that the organization has achieved the target or in other words the organization's performance has meet expectations. Office of Cooperative and Small Medium Enterprises of Aceh in achieving its organizational performance desperately needs support from various inputs such as employee performance, that is the work result of quality and quantity achieved by an employee in carrying out tasks in accordance with the responsibilities given to him, in addition to leadership factors, work motivation, job satisfaction and organizational commitment contained within the organization. The analytical method used is Path Analysis. The result of analysis shows that there are direct effect of leadership variable, work motivation, job satisfaction and organizational commitment to employee performance and official performance, and employee performance to official performance, then there is indirect effect of employee performance in mediating leadership, work motivation, job satisfaction and organizational commitment to the performance of the Office of Cooperatives and Small Medium Enterprises of Aceh
KEPUASAN KERJA DAN KINERJA PERSONIL POLDA ACEH Supriadi Supriadi; Nasir Nasir; M Shabri Abd Majid
Jurnal Magister Manajemen Vol 2, No 2 (2018): Mei 2018
Publisher : FEB - Unsyiah

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The purpose of this research is to know: (1) description of leadership, career development, personnel work satisfaction and performance of Aceh Police, (2) the influence of leadership on job satisfaction of personnel, (3) the influence of career development on job satisfaction of personnel, (4) the effect of performance allowances on employee job satisfaction, (5) the influence of leadership on the performance of personnel, (6) the influence of career development on the performance of personnel, (7) the effect of performance allowances on the performance of the Aceh Police, (8) the effect of job satisfaction on personnel performance of Aceh Police personnel, (9) the influence of leadership, career development and performance benefits on the performance of Aceh Police personnel through job satisfaction of Aceh Police personnel. This research was conducted at Polda Aceh. As for the object of this research is leadership, career development and performance benefits, job satisfaction, personnel performance. The results show that leadership, career development, performance benefits, personnel job satisfaction and performance of Aceh Police personnel have been running well. Leadership has a significant effect on employee job satisfaction, Performance allowance has a significant effect on employee job satisfaction, Leadership has a significant effect on the performance of Aceh Police personnel, Career development has a significant effect on the performance of Aceh Police personnel, Performance allowance has a significant effect on performance of personnel of Polda Aceh, Satisfaction of personnel work have significant influence to performance of Polda Aceh personnel, There is indirect influence of leadership, career development and performance allowance to job satisfaction of Polda Aceh personnel through job satisfaction of personnel
PENGARUH KESEPAKATAN ISTIMEWA TERHADAP KINERJA ANGGOTA DPRK BANDA ACEH DENGAN PERAN KELUARGA SEBAGAI MEDIASI DAN DUKUNGAN ORGANISASI SEBAGAI PEMEDIASI M Arief Setia Budi; Said Musnadi; Syafruddin Chan
Jurnal Magister Manajemen Vol 2, No 3 (2018): Agustus 2018
Publisher : FEB - Unsyiah

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Abstract

The purpose of this study was to determine: (1) determine flexibility i – deals, family performance, performances of city council members Banda Aceh, and organizational support (2) influence of flexibility i – deals  and family performace to performances of city council members Banda Aceh (3) influence of the flexibility i – deals to family performace (3) family performace mediation influence flexibility i – deals to performances of city council members Banda Aceh(4) organizational support moderating influence flexibility i – deals to  performances of city council members Banda Aceh. The research was conducted in the Office City Council Members Banda Aceh with 30 member respondents. As the research object are flexibility i – deals, family performance, performances of city council members Banda Aceh, and organizational support. Results showed that flexibility i – deals  and family performace influence to performances of city council members Banda Aceh, there is influence flexibility i – deals to family performace, there is family performance mediation flexibility i – deals to performances of city council members Banda Aceh, and organizational support moderating influence flexibility i – deals to performances of city council members Banda Aceh.

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