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International Journal of Psychology and Health Science

IJPHS
Website

Published by Greenation Publisher

ISSN : 29620562 EISSN : 29632129 DOI : https://doi.org/10.38035/ijphs

Core Subject : Health,

Nursing

International Journal of Psychology and Health Science (IJPHS) is a peer-reviewed journal published by Greenation Publisher and Yayasan Global Research National. IJPHS welcomes research papers in diverse health and psychology topics including Occupational Health, HIV, Clinical Health, Public Health, Community Health, Critical Health, Health Policies, Occupational Health Psychology, Research Methods in Health Psychology, Health Behavioural Change, Managing People, Psychological Assessments, Stress Theory, Measurement and Management, Mental Health and Primary Care, Psychological Interventions and a host of others related areas.

Arjuna Subject : Ilmu Sosial - Kesehatan (Ilmu Sosial)

Articles 121 Documents

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Review of Pending Inpatient Claims to Improve the Effectiveness of BPJS Health Claims at Muhammadiyah Hospital Bandung Septian Azis; Desy Widyaningrum
International Journal of Psychology and Health Science Vol. 4 No. 3 (2026): International Journal of Psychology and Health Science (July - September 2026)
Publisher : Greenation Publisher & Yayasan Global Research National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijphs.v4i3.2286

Pending inpatient claims under BPJS Kesehatan represent a frequent issue during the hospital claim submission process. Such situations can lead to delayed payments and reduce the overall effectiveness of the BPJS Kesehatan claims process. Pending claims are generally caused by incomplete medical records or supporting medical documentation, administrative errors, and discrepancies between diagnosis and procedure codes. Therefore, evaluating the causes of pending claims is essential to improving the effectiveness of BPJS Kesehatan claims. This study aims to identify the causes of pending inpatient claims and the specific types of errors involved, as well as to examine the measures taken by RS Muhammadiyah Bandung to reduce the incidence of pending claims and enhance claim effectiveness. The findings are expected to provide insight into the causes of pending inpatient claims, common administrative errors, and potential improvement strategies for the hospital.

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Reviewer

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Contact Name
M. Rizky Mahaputra

Contact Email
greenation.info@gmail.com

Phone
+6281210467572

Journal Mail Official
greenation.info@gmail.com

Editorial Address
Jl. Kapt. A. Hasan, Telanaipura Jambi-Indonesia

Location
Kota jambi,

Jambi

INDONESIA

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name M. Rizky Mahaputra

Contact Email greenation.info@gmail.com

Phone +6281210467572

Journal Mail Official greenation.info@gmail.com

Editorial Address Jl. Kapt. A. Hasan, Telanaipura Jambi-Indonesia