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Journal of Multidimensional Management
Published by Pt. Threeple Herphi Educate
ISSN : -     EISSN : 30642140     DOI : https://doi.org/10.63076/jomm.v1i2.16
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Physics Social Sciences
Journal of Multidimensional Management (JoMM) is a scientific journal that focuses on multidisciplinary research in management. The journal aims to provide a platform for researchers, academics, and practitioners to share the latest findings, innovations, and interdisciplinary approaches in management. JoMM welcomes articles integrating various perspectives and methods from disciplines such as business, economics, sociology, psychology, and information technology to provide a more comprehensive insight into management. Scope: Management and leadership strategies; Innovation and entrepreneurship; Human resource management; Operations and supply chain management; Finance and accounting; Technology and information management; Marketing and consumer behavior; Organization and change management; Business ethics and corporate social responsibility; Education management; Hospitality and tourism management; Industrial management Supply Chain Management; and other related management sciences
Arjuna Subject : Umum - Umum
Articles 67 Documents
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The Influence of Product Quality and Price Perception on Repurchase Intention at Favehotel Olo Padang Karin Gifa Ananta Sari; Rahmi Fadilah
Journal of Multidimensional Management Vol. 3 No. 1 (2026): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v3i1.88

Abstract

The Indonesian hospitality industry is experiencing rapid growth, intensifying competition among hotels. This study examines the influence of product quality and price perception on repurchase intention at Favehotel Olo Padang. Using a quantitative associative approach, data were collected from 100 guests through questionnaires measured on a Likert scale. The analysis employed multiple linear regression using SPSS version 26.00. Results indicate that product quality and price perception together significantly influence repurchase intention (F = 6.323, p = 0.003). Individually, price perception shows a significant positive effect (t = 2.178, p = 0.032), while product quality does not demonstrate significant influence (t = 1.967, p = 0.052). The coefficient of determination reveals that both variables explain 11.5% of repurchase intention variation, with the remaining 88.5% influenced by other factors. These findings suggest hotel management should prioritize competitive pricing strategies while maintaining product quality standards to enhance guest retention and loyalty.
The Effect of Paradoxical leadership on Employee well-being : Mediating Role of Harmonious work passion at Hotel Pangeran Beach Padang Fadila Azzahra Dila; Hermansyah
Journal of Multidimensional Management Vol. 3 No. 1 (2026): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v3i1.90

Abstract

This study examines the role of paradoxical leadership in shaping employee well-being by considering harmonious work passion as a mediating variable among employees of Hotel Pangeran Beach Padang. The hospitality industry is characterized by intense job demands, making adaptive leadership and attention to employees’ psychological conditions essential for maintaining service quality and organizational sustainability. Using a quantitative approach with a causal relationship design, this study involved all hotel employees as research participants, resulting in 111 valid responses collected through a five-point Likert scale questionnaire. The data were analyzed using Partial Least Squares–based Structural Equation Modeling (PLS-SEM) with the support of SmartPLS version 4.0. The findings indicate that paradoxical leadership has a direct positive and significant effect on employee well-being and also plays a strong role in enhancing harmonious work passion. However, harmonious work passion does not show a significant influence on employee well-being and does not function as a mediating variable in the relationship between paradoxical leadership and employee well-being. The R-square results further reveal that paradoxical leadership has a very strong explanatory power for harmonious work passion, whereas its contribution to employee well-being remains relatively limited. Overall, this study highlights that employee well-being is more strongly influenced by direct leadership practices than by psychological mechanisms such as work passion. These findings are expected to enrich the literature on leadership and employee well-being and provide practical insights for hotel management in implementing adaptive leadership approaches that prioritize employee welfare.
Work Motivation, Competence, and Employee Performance in a Four-Star Hotel: Evidence from Bedrock Hotel Kuta Bali Ari Maulana Yusro; Azmen Kahar
Journal of Multidimensional Management Vol. 3 No. 1 (2026): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v3i1.95

Abstract

The intensifying competition in Bali's four-star hotel segment requires sustained human-resource performance to maintain international service standards. This study examines the partial and simultaneous effects of work motivation and competence on employee performance at Bedrock Hotel Kuta Bali, where an internal appraisal indicated that the overall performance score rose from 10.6 (2024) to 11.9 (2025) while the competence sub-score remained stagnant at 3.0. A quantitative causal-associative design was employed using a saturated sample of 60 permanent employees. Data were collected through a five-point Likert questionnaire (29 items) adapted from established instruments and analysed using multiple linear regression in IBM SPSS Statistics 29. The instrument satisfied validity (r-count > 0.254) and reliability (Cronbach's α = 0.872–0.911), and all classical-assumption tests were met. The regression results show that work motivation (β = 0.390, t = 3.739, p < 0.001) and competence (β = 0.330, t = 3.247, p = 0.002) have positive and significant partial effects on employee performance, and jointly explain 31.9% of its variance (Adjusted R² = 0.295; F(2, 57) = 13.32, p < 0.001). Work motivation emerged as the more dominant predictor. The findings suggest that hotel management should implement department-specific competence-development programmes and motivation-enhancing practices—such as structured on-the-job training, supervisor coaching, and performance-based recognition—to sustain service quality during high-occupancy periods.
The Influence of Price, Place, and Promotion on Guests' Repurchase Intention at Pangeran City Hotel Muhammad Aidil Irsan; Azmen Kahar
Journal of Multidimensional Management Vol. 3 No. 1 (2026): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v3i1.96

Abstract

This study aims to analyze the influence of price, place, and promotion on guests' repurchase intention at Pangeran City Hotel, Padang. The research was motivated by occupancy-rate fluctuations and guest complaints concerning the mismatch between room rates and facilities, limited parking availability, and underperforming promotional activities. A quantitative causal-associative design was employed. Data were collected through a structured questionnaire distributed to 100 respondents who had checked out from Pangeran City Hotel, selected using purposive sampling. The instrument was measured using a five-point Likert scale and tested for validity and reliability prior to data collection. Data were analyzed using multiple linear regression in IBM SPSS Statistics version 26 after fulfilling the classical assumption tests of normality, heteroscedasticity, and multicollinearity. The results show that price (β = 0.363; p = 0.011) and place (β = 0.422; p = 0.001) have positive and significant effects on repurchase intention, while promotion (β = 0.245; p = 0.119) has a positive but insignificant effect. Place is the most dominant predictor. Simultaneously, the three variables explain 63.3% of the variance in repurchase intention. The findings imply that hotel management should align room prices with delivered facilities, sustain location-based service advantages, and redesign promotional strategies to be more relevant and attractive to repeat guests.
The Influence of Online Promotion, Customer Trust, and Perceived Value on Repurchase Intention at Harper Premier Nagoya Batam Oktavia Rahmadani; Azmen Kahar; Yonas Sara Lugistara
Journal of Multidimensional Management Vol. 3 No. 1 (2026): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v3i1.102

Abstract

This study aims to analyze the influence of online promotion, customer trust, and perceived value on guest repurchase intention at the Harper Premier Nagoya Hotel, Batam. The study employed a quantitative approach with a survey method. A sample of 150 respondents was selected using purposive sampling. The results show that consumer trust, perceived value, internet promotion, and repurchase intention are all generally in the good range. Perceived value has a significant negative impact on repurchase intention (β = −0.131; p = 0.039), but online promotion (β = 0.335; p < 0.001) and customer trust (β = 0.348; p < 0.001) have positive and significant effects. This negative correlation could mean that visitors' perceptions of the advantages have fallen short of their expectations in terms of cost, level of service, or overall experience. The measurement items, including any potential reverse-coded items, should be reexamined, and this result should be regarded cautiously. Online promotion, customer trust, and perceived value all had a substantial simultaneous impact on repurchase intention (F = 37.290; p < 0.001). The three factors account for 42.2% of the variance in repurchase intention, according to an Adjusted R² of 0.422. These results imply that improving customer trust and digital marketing tactics is crucial to boosting visitors' desire to return to the Harper Premier Nagoya Batam Hotel.
The Influence of Service Quality and Hotel Facilities on Repurchase Intention at Novotel Jakarta Gajah Mada Dimas Dwi Putra; Violintikha Harmawan; Mutiara Fauzia Hikmawati
Journal of Multidimensional Management Vol. 3 No. 1 (2026): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v3i1.101

Abstract

This study examines the effects of service quality and hotel facilities on repurchase intention among guests of Novotel Jakarta Gajah Mada. A quantitative causal-associative design was applied to 100 guests who had previously stayed at the hotel. Data were collected through a five-point Likert-scale questionnaire and analyzed using descriptive statistics, classical-assumption tests, and multiple linear regression in SPSS. The regression model was significant (F = 128.389, p < 0.001) and explained 72.6% of the variance in repurchase intention (R² = 0.726). Service quality had a positive and significant effect (B = 0.511, β = 0.608, t = 6.235, p < 0.001), as did hotel facilities (B = 0.250, β = 0.275, t = 2.816, p = 0.006). The larger standardized coefficient for service quality indicates that it was the more dominant predictor. The findings suggest that management should prioritize consistent, responsive, and friendly service while maintaining reliable Wi-Fi, water pressure, and parking arrangements to strengthen guests’ intention to return.
The Effect of Career Interest on Hospitality Career Choice among Diploma IV Hotel Management Students at Universitas Negeri Padang Fauziah Fauziah; Kurnia Illahi Manvi
Journal of Multidimensional Management Vol. 3 No. 1 (2026): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v3i1.103

Abstract

This study investigates how career interest shapes hospitality career choice among students in the 2022 cohort of the Diploma IV Hotel Management Program at Universitas Negeri Padang. A quantitative causal-associative design was applied, involving 100 respondents selected through simple random sampling from a population of 133 students. Data were collected using a five-point Likert-scale questionnaire and analyzed through simple linear regression with SPSS 27. The results show that students reported a strong level of career interest, with a mean score of 4.26 and a respondent achievement rate (TCR) of 85.19%, while hospitality career choice was also rated highly, with a mean score of 4.27 and a TCR of 85.44%. Regression analysis indicated that career interest had a positive and significant influence on hospitality career choice, as reflected in the equation Y = 5.373 + 1.119X, with t = 33.382 and p < 0.001. Career interest explained 91.9% of the variance in career choice (R² = 0.919), although this strong explanatory value should be interpreted carefully because both constructs are closely related and the respondents came from a relatively homogeneous vocational education background. The findings support the relevance of Social Cognitive Career Theory in explaining students’ career direction in hospitality education and suggest that career interest needs to be strengthened through practice-based learning, internship experience, industry exposure, and structured career guidance so that students can translate their interest into realistic and informed career choices in the hospitality sector.

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