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Jurnal Ilmu Administrasi Publik
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : -     EISSN : 27755053     DOI : https://doi.org/10.31334/jiap.v4i5
Core Subject : Humanities, Social,
Humanities Social Sciences
Jurnal Ilmu Administrasi Publik merupakan jurnal akademik yang diterbitkan setiap dua bulan sekali sebagai wadah bagi mahasiswa, akademisi, peneliti, dan praktisi untuk mendiseminasikan hasil penelitian dan kajian ilmiah di bidang administrasi publik. Jurnal ini mengakomodasi berbagai topik yang berkaitan dengan administrasi publik, kebijakan publik, tata kelola pemerintahan, perpajakan, serta isu-isu kontemporer dalam sektor publik. Fokus Jurnal Jurnal ini berfokus pada pengembangan teori, konsep, dan praktik dalam administrasi publik yang relevan dengan dinamika pemerintahan, kebijakan publik, pelayanan publik, serta sistem perpajakan di tingkat lokal, nasional, maupun global. Ruang Lingkup Jurnal Jurnal Ilmu Administrasi Publik mencakup berbagai topik penelitian dan kajian ilmiah, antara lain: 1. Administrasi Publik Reformasi birokrasi dan tata kelola pemerintahan Inovasi dalam administrasi publik E-Government dan transformasi digital dalam sektor publik Manajemen organisasi publik Kepemimpinan dalam sektor publik 2. Kebijakan Publik Formulasi, implementasi, dan evaluasi kebijakan publik Kebijakan sosial, ekonomi, dan lingkungan Analisis kebijakan berbasis bukti Partisipasi publik dalam pembuatan kebijakan Regulasi dan deregulasi dalam kebijakan publik 3. Pelayanan Publik Model dan strategi peningkatan kualitas layanan publik Inovasi dalam pelayanan publik Responsivitas dan akuntabilitas sektor publik Pelayanan publik berbasis teknologi informasi Kepuasan masyarakat terhadap pelayanan publik 4. Keuangan dan Anggaran Publik Pengelolaan keuangan daerah dan negara Akuntabilitas dan transparansi keuangan publik Efektivitas kebijakan fiskal dalam pembangunan Pendanaan dan investasi dalam sektor publik 5. Perpajakan dalam Administrasi Publik Kebijakan perpajakan dan dampaknya terhadap perekonomian Administrasi perpajakan dan efisiensi sistem perpajakan Digitalisasi dan modernisasi sistem perpajakan (e-filing, e-billing, e-invoice) Tax compliance dan strategi peningkatan kepatuhan pajak Pengelolaan penerimaan pajak daerah dan nasional Pajak sebagai instrumen kebijakan fiskal Tax justice dan dampaknya terhadap pembangunan ekonomi 6. Desentralisasi dan Otonomi Daerah Tata kelola pemerintahan daerah Sinergi antara pemerintah pusat dan daerah Pembangunan daerah berbasis partisipasi masyarakat Inovasi kebijakan daerah dalam pelayanan publik 7. Isu Kontemporer dalam Administrasi Publik Good governance dan anti-korupsi Administrasi publik dalam menghadapi krisis dan bencana Digitalisasi sektor publik dan kebijakan smart city Peran sektor swasta dan masyarakat dalam pembangunan publik Jurnal ini menerima artikel hasil penelitian, studi literatur, dan kajian konseptual yang memberikan kontribusi dalam pengembangan ilmu administrasi publik. Setiap naskah yang diterbitkan telah melalui proses peer-review untuk memastikan kualitas akademik dan orisinalitasnya. Dengan terbit setiap dua bulan sekali, jurnal ini diharapkan dapat menjadi referensi akademik yang berkelanjutan bagi mahasiswa dalam memahami dinamika administrasi publik serta berkontribusi dalam pengembangan ilmu dan kebijakan publik, termasuk bidang perpajakan, di Indonesia.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 340 Documents
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Analisis Implemmentasi Pelayanan Penggunaan Aplikasi Pengaduan Pelanggan Berbasis Aplikasi Pelayanan Keluhan Terpadu (APKT) Untuk Meningkatkan Kepercayaan Masyarakat Pada PT.PLN (Persero) SITI NURJANAH; Tuswoyo Tuswoyo
Jurnal Ilmu Administrasi Publik Vol 2, No 5: September 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i5.2961

Abstract

This research is motivated by the high number of customer complaints. The purpose of this research is to identify the “Implementation of Integrated Complaint Service Application or Aplikasi Pelayanan Keluhan Terpadu (APKT)-Based Customer Complaint Application Service in Improving Public Trust in PT.PLN (Persero). This research uses qualitative descriptive method to describe and explain in detail the existing phenomena by using interview as its supporting instrument. The result of this research shows that the implementation of the service is not yet optimal. The obstacle includes human error where officers do not have sufficient knowledge about cash management system application. The efforts made to overcome the obstacle includes socialization to officers in order to better operate the system.
Evaluasi Penerapan Kebijakan Tarif Pajak Progresif Pajak Kendaraan Bermotor Di Kantor SAMSAT Kota Bekasi Tahun 2018-2022 Prihadini, Diana; Amalia, Annindya Atmi
Jurnal Ilmu Administrasi Publik Vol. 4 No. 3: Mei 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v4i3.3837

Abstract

The role of the vehicle as a means of transportation makes the vehicle a major requirement. With the addition of vehicles each year, it is expected to be able to increase regional income from the taxation sector. One type of local tax revenue is obtained through motor vehicle taxes. Motor vehicle tax is a tax on motor ownership. The phenomenon in this study is that until there is an issue of abolishing vehicle tax fines and the abolition of progressive taxes, this is considered the right way to make people more obedient in paying taxes and to make motorized vehicle data records more valid. The purpose of this study is to evaluate the application of the Progressive Tax rate policy for Motor Vehicle Tax as an effort to increase local revenue at the Bekasi City Samsat Office, as well as the obstacles and efforts faced by the Samsat and Taxpayers in evaluating the implementation of the Progressive Tax rate policy. This research was conducted at the Bekasi City Samsat Office and the informants in this study were Progressive Taxpayers of Motor Vehicle Tax. This study uses a qualitative approach and descriptive research type. Collecting data in this study are observation, documentation, and interviews. The results of this study indicate that the progressive tax on motorized vehicle taxes in Bekasi City has been effective. Based on the theory of Evaluation Criteria according to William N. Dunn (2013, 28-29) which according to him to reassess a policy, criteria are needed, namely Effectiveness, Efficiency, Adequacy, Alignment, Responsiveness, and Accuracy which shows that the overall results have been running according to provisions of the progressive tax rate policy for motor vehicle taxes that apply at the Bekasi City Samsat office. Obstacles experienced by the Bekasi City Samsat Office, such as the lack of counseling on progressive tax collection, which causes a lack of public knowledge regarding the existence of progressive taxes.
Analisis Strategi Peningkatan Penerimaan Pajak Restoran Kota Bekasi Tahun 2020 Di Masa Pandemi Covid-19 (Studi Kasus Pada Badan Pendapatan Daerah Kota Bekasi) Christy Balencia; Dwikora Harjo
Jurnal Ilmu Administrasi Publik Vol 1, No 3: Mei 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v1i3.2834

Abstract

This study is conducted to analyze the Strategy for Increasing Bekasi City Restaurant Tax Revenue in 2020 During the Covid-19 Pandemic at Regional Revenue Agency of Bekasi City. The results of this study indicate where the strategy formulation and implementation in the restaurant tax revenue in its application did not run well, especially during the Covid-19 pandemic. Indeed, in 2018 to 2019 there was an increase by 3.94% but the return there is a decrease in 2020 of 7.7%. In this study, the writer applies theory of strategy by Kotten, which according to him can be classified into four points: organizational strategy, program strategy, resource support strategy, and institutional strategy. A qualitative approach with a descriptive method was used in this study. The data collections in this study were by observation, documentation, and interviews. The results of this study indicate that the strategy for increasing Bekasi City Restaurant Tax Revenue in 2020 did not run well, as can be seen from the failure to achieve the targets that have been set due to the large number of Restaurant Taxpayers who do not know about the SIPDAH program.
Analisis Pelaksanaan Pelatihan Karyawan Air Traffic Flow Management Dalam Meningkatkan Pelayanan Penerbangan Di Kantor Airnav Cabang Surabaya Adella Anggelica Pramudita Santoso; Dodi R Setiawan
Jurnal Ilmu Administrasi Publik Vol 3, No 2: Maret 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i2.3145

Abstract

The background of this study was the writer’s observation regarding the Implementation of Air Traffic Flow Management Employee Training at the Surabaya Branch of Airnav. According to the research, Analysis of the Implementation of Air Traffic Flow Management Employee Training in Improving Aviation Services at the Surabaya Branch of Airnav has not been well executed so that it can be said not effective. This study aimed to identify the Implementation of Air Traffic Flow Management Employee Training in Improving Aviation Services at the Surabaya Branch of Airnav, so the Air Traffic Flow Management employees get training that is in accordance with the needs of employees and organizations. The qualitative method was used for this study, using 2 leaders, 2 staff and 1 academician as the population. Total sampling was used for the data sampling technique, which was taking the entire population to be used as samples, namely 2 leaders, 2 staff and 1 academician. For the data collection, the writer chose to use observation, interviews and documentation. The results of research at Air Traffic Flow Management at the Airnav Office Surabaya Branch based on the interviews and observations methods indicated that the implementation of training for Air Traffic Flow Management Employees in Improving Flight Services at the Airnav Office Surabaya Branch has not been said to be effective because there were several inhibiting factors, one of which was that Air Traffic Flow Management personnel have not been declared as flight personnel.
Analisis Strategi Peningkatan Penerimaan Pajak Hiburan Pada Badan Pendapatan Daerah Kabupaten Bogor Tahun 2023 Yusuf, Muhamad; Singgih, Rahadi Pratomo
Jurnal Ilmu Administrasi Publik Vol. 4 No. 5: September 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v4i5.4209

Abstract

Bogor Regency boasts beautiful natural landscapes and is supported by its natural potential, making it a highly favored tourist destination for both International and Domestic Tourists. Tourism plays an important role as it can be a leading sector in Economic Growth and Regional Income. In an effort to Increase Regional Tax Revenue, the issue faced by the Bogor Regency Government in tapping the potential Tax Revenue from the Entertainment sector is the suboptimal collection of Entertainment Tax, such as the Lack of Human Resources, and the Low Levels of Compliance and Payment Obligations from Taxpayers themselves. The research method used is descriptive with a qualitative approach. The researcher develops concepts and gathers facts, but does not test hypotheses. This study analyzes the Regional potential, then records the targets and realizations of Regional Tax Revenue, as well as the collection related to Regional Taxes during the observation year. Entertainment Tax plays a significant role according to its development. Therefore, the Local Government can make the Entertainment business one of the potential sources to be taxed. Areas that have the potential to Increase Entertainment Tax Revenue are those that have tourist attractions and also contain Entertainment businesses. The strategy to Increase Entertainment Tax Revenue at the Regional Revenue Agency of Bogor Regency has been running well, which includes the Regional Civil Service Agency forming an intensification and extensification collection team. The Regional Civil Service Agency has improved the work skills and knowledge of employees by providing guidance and training to employees as an effort to increase the competence of Tax Officers
Pengaruh Leverage Dan Sales Growth Terhadap Tax Avoidance Pada Perusahaan Farmasi Yang Terdaftar Di Bursa Efek Indonesia Periode Tahun 2016-2020 Fenty Jayani; Daryanto Hesti Wibowo
Jurnal Ilmu Administrasi Publik Vol 1, No 6: November 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v1i6.2874

Abstract

This study aims to determine the effect of leverage and sales growth both partially and simultaneously on tax avoidance among pharmaceutical companies listed on the Indonesia Stock Exchange for the period 2016-2020. This study used quantitative methods with secondary data from 6 samples of pharmaceutical company financial statements. Sampling was done using purposive sampling technique. The data analysis technique used included panel data regression analysis and classical assumption tests with the help of the EViews 9 program. The results show that partially the Leverage variable has a negative and significant effect on Tax Avoidance, while the Sales Growth variable has a positive and significant effect on Tax Avoidance. Simultaneously, Leverage and Sales Growth variables have a significant effect on Tax Avoidance. This can be seen from the t-test on Leverage (X1) and Tax Avoidance (Y) variables, which produced a tcount value of -2.44 (greater than ttable 2.05) and a significance value of 0.02 (less than 0.05). Meanwhile, the t-test on Sales Growth (X2) and the Tax Avoidance (Y) variables resulted in a tcount value of 3.38 (greater than ttable 2.05) and a significant value of 0.00 (less than 0.05). In the F test, the Fcount value is 5.96 (greater than Ftable 4.20) and the significance value is 0.02 (less than 0.05).
Analisis Risiko Kerja Pada Sudin Penanggulangan Kebakaran Dan Penyelamatan Kota Administrasi Jakarta Utara Teguh Santoso; Difa Agustiawan
Jurnal Ilmu Administrasi Publik Vol 3, No 4: Juli 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i4.3279

Abstract

This research is motivated by the phenomenon that the number of human resources is still minimal, facilities and infrastructure are still inadequate, coordination with related agencies is still a lot of obstacles. This study aims to find out and analyze the work risks in the North Jakarta Administrative City Fire Fighting and Rescue Sub-Department. To analyze the obstacles in the work risk in the North Jakarta Administrative City Fire Management and Rescue Sub-Department. To analyze the efforts made in the Work Risk at the North Jakarta Administrative City Fire Management and Rescue Sub-Department. In answering this problem the author uses descriptive qualitative research, data is collected by describing, summarizing various conditions, situations or social phenomena that exist in society and efforts to draw that reality to the surface as characteristics, characteristics, traits, models, signs or descriptions of conditions, situations or certain phenomena and data analysis was carried out by conducting in-depth interviews with informants. While the data analysis technique uses a qualitative descriptive statistical approach. The criteria for informants that the authors make as informants in this study are those who control and understand the conditions of the research object, who are involved or occupy positions related to the topic under study and have enough time, namely taking data that is appropriate to the research context and ignoring data that is not needed. The results of the work risk research at the North Jakarta Administrative City Fire and Rescue Sub-agency based on the results of interviews still have problems occurring.
Pengaruh Kompensasi Dan Pengawasan Terhadap Efektivitas Kerja Pegawai Dinas Pemadam Kebakaran Kota Bekasi Ade Haryuningsih Sari; Wahidin Septa Zahran; Renisya Ayu Utami
Jurnal Ilmu Administrasi Publik Vol 2, No 2: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i2.2909

Abstract

This study aims to analyze the effect of compensation and supervision on the work effectiveness of the employees at Fire Department Bekasi. In this study, the population of this study was employees of the Fire Department Bekasi. The sample of this research was 86 which is divided proportionally according to the work location (sector). Based on data analysis, the indicators in this study were valid and the variables were reliable. Based on the research, the regression equation obtained was: Y= 17.839 + 0.146 X1 + 0.384+ e. This equation shows that the variable of work effectiveness is influenced by compensation and supervision. The results of other studies conclude that compensation and supervision partially have an effect on the work effectiveness of the employees at the Fire Department Bekasi
Analisis Efektivitas Pemungutan Bea Perolehan Hak Atas Tanah Dan Bangunan (BPHTB) Dalam Rangka Meningkatkan Penerimaan Pajak Daerah Di Unit Pelayanan Pemungutan Pajak Daerah (UPPPD) Kecamatan Koja Pada Tahun 2020-2022 Arda Ika Aslami; Mira Permata Sari
Jurnal Ilmu Administrasi Publik Vol 3, No 6: November 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i6.3476

Abstract

Background: in 2020-2022 BPHTB revenue has failed to meet the predetermined BPHTB target. The highest achievement was only 87.53%. This study aims to analyze the effectiveness of collecting LBRAF (Land and Building Rights Acquisition Fees) in order to enhance local Tax Revenue at the Koja District RTCSU (Regional Tax Collection Service Unit) between 2020 and 2022. Additionally, it aims to identify the challenges encountered and the efforts made by the Koja District RTCSU (Regional Tax Collection Service Unit) in conducting this analysis. The research adopt a qualitative descriptive approach, employing data collection techniques such as Interviews, Observation, Documentation, and Triangulation. Interviews were conducted with key stakeholders including the Head of the Collection Unit, the Head of the Koja District RTCSU (Regional Tax Collection Service Unit), Academics, and Taxpayers. The findings indicate that the collection of LBRAF (Land and Building Rights Acquisition Fees) has been ineffective, evident from the failure to achieve the annual collection targets. However, this is juxtaposed with fluctuations in the issuance of RTPC (Regional Tax Payment Certificates) over the years. The low level of Taxpayer Awareness in reporting and Paying Taxes, as well as suboptimal socialization efforts, are identified as key contributing factors. The study identifies challenges including a limited number of Tax Officers, inadequate Taxpayer understanding of Technology, and highlights the Service Unit’s efforts, such as conducting socialization activities, improving services, supervising the collection process, enforcing legal sanctions for Tax Violators and other using social media
Implementasi Kebijakan E-Order Pada Transaksi Pengadaan Langsung Dengan UMKM Di Provinsi Dki Jakarta OKI SULISTIYO; A. H. Rahadian
Jurnal Ilmu Administrasi Publik Vol 2, No 4: Juli 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i4.2950

Abstract

This study aims to find out how the description of policy implementation through direct procurement through the e-order system which was launched on January 7 2020, what are the benefits for business actors, especially MSMEs in DKI Jakarta and how effective it is for SKPD / SKPD Units in procuring goods. This type of research is descriptive qualitative research. With informants who deal directly with procurement directly through the e-order system. Data was collected through observation, interviews and documentation. Data analysis techniques used in this study include data reduction, display, conclusion, and verification. Based on the results of this research and data processing, it can be concluded that the implementation of direct procurement through the e-order system has been going well, there are only a few obstacles in the process, such as lack of knowledge due to lack of socialization in electronic procurement in DKI Jakarta Province, especially the Central Jakarta Administrative City Area.

Page 12 of 34 | Total Record : 340

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