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Global Review of Tourism and Social Sciences
Published by Yayasan Galih Pelopor Pendidikan (Galih Foundation)
ISSN : 30641780     EISSN : 30641780     DOI : https://doi.org/10.53893/grtss.v1i1
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
The Global Review of Tourism and Social Sciences (3064-1780) is a peer-reviewed, interdisciplinary journal committed to advancing research that contributes to the achievement of the United Nations Sustainable Development Goals (SDGs) and promotes inclusive development across global and local contexts. The journal welcomes high-quality original research from diverse fields — including tourism and hospitality, business and management, economics and finance, and cultural studies — as long as the work provides meaningful insights into how these disciplines can help build a more inclusive, equitable, and sustainable future. We are especially interested in topics such as: Sustainable tourism and responsible travel Inclusive business models and ethical leadership Financial strategies that promote equity and development Cultural heritage, identity, and social cohesion Policy and innovation for sustainable economic growth By emphasizing the intersection of scholarly inquiry and real-world impact, the journal aims to support evidence-based dialogue among academics, practitioners, and policymakers worldwide. Published three times a year (February, June, and October), the journal fosters cross-disciplinary understanding of today’s most urgent development challenges.
Arjuna Subject : Umum - Umum
Articles 35 Documents
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Understanding User Acceptance of AI-Powered Financial Advisory: A Dual-Process Model Integrating Trust, Satisfaction, and Perceived Risk Fitriani, Nur; Basir, Indra
Global Review of Tourism and Social Sciences Vol. 1 No. 3 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i3.402

Abstract

This study examines user acceptance of AI-powered financial advisory tools by applying a dual-process trust model. Systematic cues, such as performance efficacy and personalisation, are proposed to influence cognitive trust, while heuristic cues, including anthropomorphism and social influence, shape emotional trust. Additionally, AI-specific attributes trendiness, visual attractiveness, and problem-solving capability are assessed for their impact on user satisfaction, which in turn drives adoption intention and acceptance. Perceived financial risk is introduced as a moderating variable that may weaken trust formation. To test the proposed framework, data were collected from 412 individuals with experience using AI-based financial services through a structured questionnaire. Quantitative analysis was used to assess the relationships among constructs. The results confirm that both trust types significantly affect satisfaction and adoption, while perceived risk reduces trust formation. These findings provide actionable insights for financial service providers and policymakers to design trustworthy, engaging, and user-centred AI advisory systems
Drivers of Productivity in Southeast Asia: People, Wellness, and Tech Pramuja, Risky Angga; Rahmat, Al Fauzi; Supiandi; Yusnaidi
Global Review of Tourism and Social Sciences Vol. 1 No. 3 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i3.410

Abstract

This study investigates how human capital, well-being support, and technology acceptance influence employee productivity inSoutheast Asia. Drawing on Human Capital Theory, the Job Demands-Resources model, and the UTAUT framework, data were collected from 480 employees across five countries. Structural Equation Modeling revealed that education level, skill development, health spending, and work-life balance significantly enhance work engagement and job satisfaction, which in turn drive productivity. Technology acceptance also emerged as a key enabler, influencing both motivation and performance. Mediation analysis confirmed the psychological pathways linking resources to outcomes, while multi-group analysis identified structural differences across national contexts. These findings underscore the need for localized strategies and integrated HR interventions. The study contributes to theory by linking structural and psychological drivers within a unified model and offers practical insights for policymakers and organizational leaders aiming to optimize productivity in rapidly developing and digitally transforming economies.
Toward Transparent Village Tourism Governance: Insights from Banyumili’s Principal-Agent Dilemma Aminullah, Aminullah
Global Review of Tourism and Social Sciences Vol. 1 No. 3 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i3.411

Abstract

This study explores governance dynamics within Banyumili Tourism Village in Pasuruan Regency, Indonesia, through the lens ofprincipal-agent theory. Using a qualitative case study design, data were collected from 31 stakeholders including 22 Pokdarwis managers, 3 local government officials, 3 private sector actors, and 3 academics through in-depth interviews, field observations, and a Focus Group Discussion (FGD). Thematic analysis using Atlas.ti revealed five central themes: unequal partnership structures, information asymmetry, moral hazard, adverse selection, and weak collaborative mechanisms. The findings highlight howPokdarwis’ dominant position in information control led to deviations from agreed tourism plans, exclusion of key stakeholders, and challenges in ensuring transparency and accountability. The study contributes to tourism governance literature by emphasizing the need for contract clarity, participatory oversight, and stronger checks to align community-based tourism with inclusive and sustainable development goals. Future research should examine comparative models of tourism partnership governance insimilar rural contexts.
Unequal Development in a Global Age: Lessons from Pasuruan Prianto, Agus
Global Review of Tourism and Social Sciences Vol. 1 No. 3 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i3.413

Abstract

 This study critically examines the political economy of regional development in Pasuruan Regency, Indonesia, focusing on twoflagship policies: toll road infrastructure and the agropolitan area program. Using a qualitative case study approach, it reveals how development initiatives—though framed as inclusive are shaped by alliances between state actors, private capital, and regional elites. The analysis shows that while the state maintains a central role, it increasingly functions as a facilitator of market-oriented development, often sidelining local communities and traditional livelihoods. Evidence from interviews, planning documents, andfield observations highlights how technocratic planning, spatial selectivity, and neoliberal rationalities contribute to uneven development outcomes. The study contributes to critical debates on decentralized governance and neoliberalism in Indonesia by exposing how inclusive policy discourses are often undermined by institutional practices that prioritize growth over equity. It calls for more participatory and redistributive approaches to ensure development benefits are equitably shared.
Reforming Bureaucracy Through Ethics: Strengthening Institutions for Sustainable Development Ulum, Aan Warul
Global Review of Tourism and Social Sciences Vol. 1 No. 3 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v1i3.414

Abstract

This study explores the role of public ethics in supporting bureaucratic reform within the Social Service Office of Pasuruan Regency,Indonesia. Grounded in a qualitative case study approach, data were collected through interviews, focus group discussions, and document analysis to uncover how ethical values are internalized and implemented within local governance structures. The findings reveal five critical themes: asymmetrical power dynamics, moral hazard in service delivery, adverse selection in program implementation, institutional governance gaps, and stakeholder exclusion. These issues highlight a disconnect between reformpolicies and daily bureaucratic practices. While ethical codes and reform strategies exist, their enforcement remains inconsistent, often limiting the transformative potential of bureaucratic reform. The study argues that embedding ethics into institutional culture is essential for achieving sustainable, transparent, and inclusive governance, as envisioned in Sustainable Development Goal 16. Recommendations emphasize the need for ethical leadership, participatory governance, and stronger accountability mechanisms. The study concludes that ethical reform is not merely a complementary component of bureaucratic change but a fundamental pillar for building trusted and sustainable public institutions.
Exploration of Islamic Values in Controlling Muslim Consumption Behaviour in Bandung City: A Phenomenological Study of The Digital Era Sudana, Sudana; Marlina, Lina; Awaludin, Latief
Global Review of Tourism and Social Sciences Vol. 2 No. 1 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i1.417

Abstract

Aggressive digital promotions encourage excessive consumption patterns that are not based on needs. From an Islamic perspective, uncontrolled consumption can be contrary to sharia principles, but the extent to which Islamic values are able to control consumer behaviour still needs to be studied further. Therefore, this study aims to explore the role of Islamic values in controlling the consumer behaviour of Muslim consumers in Bandung City. This study uses a qualitative method with a phenomenological approach to understand the subjective experiences of Muslim consumers in dealing with social media promotions. The sample was selected through purposive sampling, involving consumers who actively shop online. Data were collected through interviews and analysed using NVivo. The results showed that Islamic values such as qana'ah, prohibition of israf, maslahah, hisbah, zuhud and tawakal play a role in controlling consumption. NVivo analysis found that the prohibition of israf, qana'ah, and maslahah were dominant factors in limiting excessive consumption. Understanding hisbah helps consumers be more selective about promotions. Meanwhile, the attitude of zuhud forms psychological resilience to consumption pressures, while tawakal instils inner peace and reduces the tendency to shop in response to financial anxiety.
An Integrated Framework for Measuring Public Sector Performance at the Village Level: Insights from the Balanced Scorecard and AHP Muhsyaf, Saipul Arni; Suryantara, Adhitya Bayu; Isnawati, ⁠Isnawati; Riandi, Husfan
Global Review of Tourism and Social Sciences Vol. 2 No. 1 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i1.431

Abstract

Measuing the performance of village governments in Indonesia remains a key challenge in ensuring accountable, effective, and citizen-oriented governance. This study aims to develop a contextual performance measurement model for Desa Teros in East Lombok by integrating the Balanced Scorecard (BSC) framework with the Analytical Hierarchy Process (AHP). The model incorporates four strategic perspectives, financial, customer (citizen), internal business processes, and learning and growth tailored to the village government context. Data were collected through interviews and structured questionnaires distributed to key stakeholders, including village officials and supervisory board members. AHP was employed to prioritize performance indicators across the BSC dimensions. Results indicate that the customer perspective holds the highest priority (weight: 0.463), highlighting the centrality of citizen satisfaction and public service quality in village-level performance. This is followed by the financial perspective (0.263), internal business processes (0.170), and learning and growth (0.104). The study contributes both theoretically and practically by presenting a strategic performance model specifically designed for rural governance, offering an adaptable framework for other villages with similar characteristics. The integrated BSC-AHP approach also supports data-driven decision-making and promotes transparency and participatory development planning at the grassroots level.
Strengthening Institutional Policies as a Recovery Strategy for Bali Cultural Tourism and Sustainable Development I Gusti Ayu Purnamawati
Global Review of Tourism and Social Sciences Vol. 2 No. 1 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i1.408

Abstract

This study examines the institutional role of Paiketan Krama Istri, a women’s organization embedded in Balinese traditional villages, as a driving force for cultural tourism recovery and sustainable development in Buleleng Regency, Bali. Drawing on qualitative field research through literature studies, observations, and interviews, this research analyses how social capital embedded in Paiketan Krama Istri fosters solidarity, creativity, and innovation in post-pandemic tourism revitalization. Guided by feminist institutionalism and social capital theory, the study demonstrates that the organization’s emancipatory solidarity has strengthened local women’s participation in policy advocacy and tourism entrepreneurship. The findings reveal that Paiketan Krama Istri functions as an institutional bridge between local communities, traditional authorities, and government stakeholders, promoting inclusive and gender-responsive policy designs. The resulting policy model emphasizes collective empowerment, inter-institutional collaboration, and sustainable tourism recovery rooted in cultural values. This study contributes to the discourse on community-based tourism and gender equality by highlighting the transformative potential of women’s institutions in balancing cultural preservation, economic resilience, and social justice within one of the world’s most prominent cultural tourism destinations.
Digital Transformation in Local Governance: Lessons from Pasuruan City’s E-Sambat Application Khumaidi, Khumaidi; Aminullah
Global Review of Tourism and Social Sciences Vol. 2 No. 1 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i1.415

Abstract

This study investigates how digital transformation shapes public service effectiveness through the implementation of the E-Sambat application in Pasuruan City, Indonesia. While e-government initiatives are increasingly promoted to enhance efficiency and citizen engagement, the role of digital leadership in sustaining these efforts remains underexplored. Using a qualitative case study, data were collected through interviews, observations, and document analysis. The findings reveal that E-Sambat has improved accessibility, responsiveness, and accountability, yet challenges persist, including low digital literacy, fragmented systems, and uneven infrastructure. Public servants emphasized the need for stronger leadership commitment and capacity building, while citizens highlighted both convenience and barriers in navigating digital platforms. The study contributes by demonstrating how digital leadership fosters innovation and adaptability in local governance, offering practical implications for municipalities seeking to strengthen service delivery through e-government.
Avifauna Diversity of Ternate Island for Geotourism Development in Aspiring Geopark Anindita, Dewi Ayu; Putra, Akhmad David K.; Ramadani, Annisa; Arif, Abdul Kadir Dahlan; Harjul Ode Sudin
Global Review of Tourism and Social Sciences Vol. 2 No. 1 (2025): Global Review of Tourism and Social Sciences
Publisher : Yayasan Ghalih Pelopor Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53893/grtss.v2i1.418

Abstract

Ternate Island, part of the Wallacea region in North Maluku, harbors rich avifaunal diversity that holds ecological and tourism significance. This study assessed bird species diversity across ten sites to support geotourism initiatives in the Aspiring Ternate Geopark. Surveys were conducted from May 2023 to February 2024 using the MacKinnon List method, complemented by incidental observations and literature review. A total of 60 species from 35 families were recorded, including 11 species endemics to North Maluku and nine migratory taxa. The Columbidae family was the most represented, while the Endangered white cockatoo (Cacatua alba) highlighted the island’s conservation value. Species richness was highest at Ngade Lagoon (26 species) and lowest at Nukila Park (7 species). The Shannon–Wiener diversity index (H’ = 2.88) indicated moderate diversity. These findings provide essential baseline data for biodiversity management and demonstrate the potential of avifauna as a flagship resource for birdwatching-based geotourism development.

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