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Zeplin Jiwa Husada Tarigan
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puslit@petra.ac.id
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iseisurabaya@gmail.com
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INDONESIA
Jurnal Riset Ekonomi, Manajemen, dan Bisnis
Published by Universitas Kristen Petra Surabaya
ISSN : -     EISSN : 31090869     DOI : https://doi.org/10.9744/jremb.2.1.1-5
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Jurnal Riset Ekonomi, Manajemen, dan Bisnis (JREMB) diterbitkan oleh Universitas Kristen Petra bekerja sama dengan Ikatan Sarjana Ekonomi Indonesia (ISEI) Cabang Surabaya secara berkala (setiap enam bulan) yaitu setiap bulan Mei dan November, dengan tujuan untuk menyebarluaskan hasil penelitian, di bidang ekonomi dan manajemen. Artikel yang dipublikasi dalam JREMB berupa artikel penelitian.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 11 Documents
 1   2 
The Effect of E-Satisfaction on E-Loyalty through Trust in E-Ticketing on Traveloka in Surabaya Djukuw, Gery; Tarigan, Zeplin Jiwa Husada
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 1 No. 1 (2024): November 2024
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

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Abstract

This research aims to determine the effect of e-satisfaction on e-loyalty through trust in e-ticketing on Traveloka. The population in this research is Surabaya people who are over 18 years old and use credit cards to make transactions on Traveloka. The number of samples I took was 122 respondents. Data analysis using PLS. The variables in this research are e-loyalty as an endogenous variable and e-satisfaction and trust as exogenous variables. The results of data analysis show that e-satisfaction has a significant and positive effect on e-loyalty through trust in e-ticketing on Traveloka.
The Influence of Financial Ratio on Shares Prices of Commercial Banks That Experience Profits on The Indonesian Stock Exchange Anggraini, Dina; Yuniningsih, Yuniningsih
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 1 No. 1 (2024): November 2024
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

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Abstract

This research aims to determine the effect of Profitability, Market Value, Capital, Asset Quality to the stock price at the commercial banks in the Indonesia Stock Exchange period 2015-2019. The population has been selected by using purposive sampling method at commercial banks which are listed in Indonesia Stock Exchange (IDX) in 2015-2019 periods and based on the predetermined criteria, 17 commercial banks have been selected as samples, while the number of years used are five years, so the sample size is 85 data. The analysis technique used in this research is multiple linear regression analysis and SPSS (Statistical Product and Service Solution) application tool. The result of the research shows that Profitability and Market Value give positive and significant influence on the stock price, Capital gives negative and significant influence on the stock price, and then Asset Quality does not give any significant and positive influence to the stock price.
Analysis of The Influence of Situational Leadership Style, Work Environment and Work Discipline on Work Motivation and Performance of GSE PT Employees Gapura Surabaya Evitaningrum, Evitaningrum; Sardjono, Sigit
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 1 No. 1 (2024): November 2024
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

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Abstract

This study aims to examine and analyze the influence of situational leadership, work environment, work discipline on work motivation and the performance of GSE employees of PT. Gapura Surabaya. Data collection was carried out through distributing questionnaires to 112 employees of PT Gapura Surabaya's GSE Unit. Data analysis in this study uses SPSS and AMOS. The sampling technique used is saturated sampling method and data testing techniques used in this study include validity test with factor analysis, reliability testing with Alpha Cronbach. SEM (Structural Equation Modeling) Test, to test and prove the research hypothesis. The analysis shows that situational leadership has a significant influence on employee motivation. Situational leadership has no significant effect on employee performance. The work environment has a significant influence on work motivation. The work environment has a significant effect on employee performance. Work discipline has a significant influence on work motivation. Work discipline has a significant influence on employee performance. Work motivation has a significant influence on employee performance.
The Influence of Leadership, Work Environment and Job Stress on Employee Job Satisfaction at Football Suppliers and Manufacturers in Pasuruan Khotimah, Khusniyatul; Adiwati, May Retno
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 1 No. 1 (2024): November 2024
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

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Abstract

Human resources are the main asset for a company who are planners and active actors of various activities within the company. Therefore, companies need to accommodate leadership, work environment and employee work stress well so that employee job satisfaction in the company continues to increase. This research aims to determine the influence of leadership, work environment and work stress on employee job satisfaction at football suppliers and manufacturers in Pasuruan. The research method used is a quantitative method and data collection uses a questionnaire using a five-point Likert scale as a measuring tool. The population used in this research was all production employees at football suppliers and manufacturers in Pasuruan with 299 employees. The sample in this research were production employees at football suppliers and manufacturers in Pasuruan, which was still active during the Covid-19 pandemic, had 81 respondents using a purposive sampling technique. The data used is primary data and secondary data, while the analysis used is Partial Least Square (PLS). Based on the results of the research that has been conducted, leadership has a positive and significant influence on the job satisfaction of PT employees. football suppliers and manufacturers in Pasuruan. The work environment has a positive and significant influence on the job satisfaction of employees at football suppliers and manufacturers in Pasuruan. Job Stress has a positive and insignificant influence on employee job satisfaction on football suppliers and manufacturers in Pasuruan.
Analysis of The Influence of Service Quality, Prices and Perceptions Taste Towards Customer Satisfaction and Loyalty at The Store “Mie Liho Mie Kiro” Gresik Maimunah, Siti; Sardjono, Sigit
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 1 No. 1 (2024): November 2024
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

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Abstract

Marketing is a business activity that consists of a process in planning consumer needs, creating a product that is suitable for marketing, promoting, and distributing products or services. One the efforts made the company in marketing is by being able to meet the desires and needs of consumers, to provide satisfaction and loyalty to consumers who are the main factors in the success of business. Therefore, consumers expect a quality of performance that can provide satisfaction and customer loyalty by providing quality service, price perceptions and tastes that can make consumers interested. In this study the population is all consumers of " Mie Liho Mie Kiro " Driyorejo District, Gresik. Samples taken were 100 respondents by giving questionnaires to respondents to obtain data. Data analysis techniques used Structural Equation Modeling analysis using Amos 16. The results showed service quality negatively affected customer satisfaction but could positively influence consumer loyalty. Variable price perception can positively influence consumer satisfaction and can negatively affect consumer loyalty. Taste variables can positively influence consumer satisfaction and loyalty. Variable customer satisfaction can positively influence consumer loyalty.
Financial Planning (Fiping) Project: Educational Website in Improving Student Understanding Through Literacy Finance and Financial Planning Independently Adawiyah, Robiah Al; Ritmaya, Chitra Laksmi; Soebijanto, Ali
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 2 No. 1 (2025): Mei 2025
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/jremb.2.1.6-18

Abstract

Knowledge and understanding of financial literacy and planning still need to be in the low category, which, in this case, impacts unwise financial management. This statement is supported by data from the Central Statistics Agency (BPS) for the September 2022 period, there was an increase in the number of poor people by 9.57%. Improving financial management capabilities through increasing understanding of financial literacy and financial planning can be started by the younger generation, namely students. These improvement efforts can be adapted to the current era of digitalization, namely with a digital educational website platform. This research aims to realize alternative solutions based on the results of research that has been done in the form of a financial planning project website equipped with supporting features. As well as outlining the obstacles and completion of the realization of the financial planning project website. Data collection methods with descriptive research methods through questionnaires, interviews, and observation. Research results on students show that there are still problems in understanding financial literacy and financial planning independently, so researchers offer an alternative solution called the financial planning project. The research implications explain that the financial planning project media benefits students by increasing their financial literacy and independent financial planning and their interest in saving, doing business, and investing at a young age. In addition, it can minimize the financial problems that students have faced.
The Influence of Brand Experience through Customer Satisfaction and Brand Trust on Brand Loyalty in The Samsung Smartphone Brand Tarigan, Zeplin Jiwa Husada; Yobeanto, Kelvin Leonardo
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 2 No. 1 (2025): Mei 2025
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/jremb.2.1.19-27

Abstract

This research aims to analyze the influence of brand experience on satisfaction, loyalty, and brand trust among Samsung brand smartphone users. This research involved 163 respondents, consisting of current and former smartphone users. The results of the analysis show that brand experience has a positive influence on satisfaction, brand trust, and loyalty. The higher the user's perceived brand experience, the higher the level of satisfaction, trust, and loyalty to the Samsung brand. Satisfaction has also been proven to positively impact loyalty, where high satisfaction increases user loyalty to Samsung smartphones. In addition, brand trust plays an important role in building customer loyalty, where higher trust in a brand will increase the customer's tendency to remain loyal to using the product. The managerial implications of this research highlight the importance of building user communities on social media to increase customer engagement through sharing positive experiences regarding Samsung features. In addition, effective communication with customers must continue to be strengthened to provide education and resolve various obstacles faced by users, so as to strengthen trust and loyalty to the Samsung brand.
The Influence of Profit Management on The Financial Performance of Initial Public Offering Companies Listed on The Indonesian Stock Exchange, 2010-2018 Wirawan, Richard Tjipto; Basana, Sautma Ronni
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 2 No. 1 (2025): Mei 2025
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/jremb.2.1.28-38

Abstract

This research aims to determine the effect of earnings management on the financial performance of Initial Public Offering companies listed on the Indonesia Stock Exchange in 2010 - 2018. This research also uses two control variables: firm size and sales growth. The sample used is non-financial companies that report complete financial reports. The method used for this research is Ordinary Least Square regression with the Pooled Least Square data type. The results of this research indicate that earnings management has a significant negative effect on the company's financial performance. The regression results also explain that firm size has a significant positive result, which means that the impact of earnings management on the company's financial performance also depends on the size of the company. However, the control variable sales growth does not have significant results, so the impact of earnings management on the company's financial performance does not depend on the company's sales growth.
The Influence of Perceived Risk on Trust, E-WOM, and Purchase Intention in Shopee Users Pratama, Rizky Yudha; Harsono, Soni
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 2 No. 1 (2025): Mei 2025
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/jremb.2.1.1-5

Abstract

This research aims to test and analyze the influence of risk perception on trust, trust in E-WOM and purchase intentions of Shopee users. This type of research is quantitative with a relational approach. The population of this research is Shopee users and the sample is Shopee users in Surabaya. The sampling technique uses purposive sampling with certain criteria and a sample size of 155 respondents. Data was collected through a questionnaire with five Likert scale measurements for all variables. This research uses Structural Equation Modeling - Partial Least Square (SEM-PLS). Validity and reliability tests have been carried out, the results are that all indicators are valid, and all variables are declared reliable. The research results confirm that perceptions of perceived risk have a negative and significant effect on trust, trust has a significant positive effect on E-WOM and purchase intentions of Shopee users. This research shows that Shopee users really consider risk when buying products on Shopee, apart from that trust is an important factor in E-WOM and also purchase intention.
The Effect of Green Country Image on Green Trust on Purchase Intention in the Case of Electric and Hybrid Cars in Indonesia Halim, Elaine Stacey; Talim, Anastasia; Tarigan, Ruth Srininta; Maer, Maria Natalia Damayanti
Jurnal Riset Ekonomi, Manajemen, dan Bisnis Vol. 2 No. 1 (2025): Mei 2025
Publisher : Universitas Kristen Petra dan Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/jremb.2.1.39-50

Abstract

This study investigates the influence of South Korea's green image on Indonesian consumers' trust and purchase intentions regarding electric and hybrid vehicles among Indonesian consumers. As global environmental concerns intensify, understanding how perceptions of a country's environmental commitment influence consumer behavior in the automotive sector is essential for promoting sustainable transportation solutions. This study fills a substantial void in current literature regarding the influence of South Korea's green image on Indonesian consumers, particularly considering Indonesia's escalating environmental challenges. Utilizing an online survey administered to Indonesian participants, the study employs PLS-SEM to investigate the relationships among green country image, green trust, and purchase intentions. The findings reveal that South Korea’s cognitive green image positively correlates purchase intentions, while its affective green image significantly impacts both trust and purchasing decisions. However, the study also finds that affective dimensions do not directly translate into purchase intentions, suggesting that emotional connections may be insufficient without corresponding cognitive evaluations. The results underscore the importance of a robust green country image in enhancing consumer trust and encouraging purchases of environmentally friendly vehicles. Consequently, marketers should strategically leverage both rational and emotional aspects of national image in their campaigns to effectively influence consumer attitudes and behaviors within Indonesia's automotive market. This research emphasizes the necessity for companies and policymakers to prioritize strong environmental commitments in their marketing strategies to foster sustainable transportation solutions.

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