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INDONESIA
Jurnal Ilmu Ekonomi Manajemen Perusahaan dan Bisnis
Published by Sekolah Tinggi Ilmu Ekonomi Muara Teweh
ISSN : -     EISSN : 26142368     DOI : https://doi.org/10.51512/jimb
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal ini memuat informasi hasil kegiatan penelitian pemikiran konseptual di bidang ilmu manajemen Perusahaan secara umum dan bisnis, jurnal ini diperuntukkan bagi dosen, peneliti, serta aktivis yang ingin mengkaji lebih dalam tentang manajemen
Arjuna Subject : -
Articles 48 Documents
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EVALUASI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA RUMAH MAKAN LESEHAN DI MUARA TEWEH Liawati -
JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS Vol 10 No 01 (2026): JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Muara Teweh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51512/jimb.v10i01.257

Abstract

The purpose of this study was to describe service quality based on the dimensions of tangibles, reliability, responsiveness, assurance, and empathy, as well as to determine the level of customer satisfaction and the relationship between service quality and customer satisfaction at a lesehan restaurant in Muara Teweh. This study used a descriptive qualitative approach with customers of the lesehan restaurant in Muara Teweh as research subjects. The informants consisted of 8 customers selected using purposive sampling because they were considered capable of providing in-depth information based on direct experience. Data were collected through interviews, observations, documentation, and literature study. Data analysis used the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The results showed that service quality at the lesehan restaurant in Muara Teweh was generally quite good in all SERVQUAL dimensions, namely tangibles, reliability, responsiveness, assurance, and empathy. Customers assessed that cleanliness, facilities, order accuracy, service speed, employee attitude, and attention to customers were adequate. Customer satisfaction was also categorized as fairly good, indicated by expectation fulfillment, intention to revisit, and willingness to recommend to others. The findings indicate that service quality has a close relationship with customer satisfaction, where good service increases customer comfort, trust, and positive experience.
PENGARUH FEAR OF MISSING OUT (FOMO) DAN FLASH SALE TERHADAP KEPUTUSAN PEMBELIAN DI MARKETPLACE SHOPEE (STUDI KASUS PADA GENERASI Z DI KOTA MUARA TEWEH) Kasmun -; Melda Safitri
JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS Vol 10 No 01 (2026): JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Muara Teweh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51512/jimb.v10i01.258

Abstract

This study aims to determine the influence of Fear of Missing Out (FoMO) and Flash Sale on purchasing decisions in the Shopee Marketplace among Generation Z in Muara Teweh City, both simultaneously and partially, as well as to identify the most dominant variable. The study used a quantitative method with a sample of 100 Generation Z Shopee users selected through accidental sampling technique. Data were collected through questionnaires and analyzed using SPSS 27.0. The results showed that FoMO and Flash Sale simultaneously and partially have a significant effect on purchasing decisions. The most dominant variable influencing purchasing decisions is Flash Sale.
STRATEGI PENGELOLAAN USAHA DALAM MENINGKATKAN DAYA SAING PADA UMKM KERIPIK SINGKONG MEKAR SARI MUARA TEWEH KABUPATEN BARITO UTARA Fie Khaeriyah Khaeriyah; Monika
JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS Vol 10 No 01 (2026): JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Muara Teweh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51512/jimb.v10i01.259

Abstract

The purpose of this study was to determine the business management strategies applied, the level of business competitiveness, and the appropriate management strategies to improve competitiveness at the Mekar Sari Cassava Chip MSME in Muara Teweh, North Barito Regency. This study used a qualitative approach with a descriptive research type. The informants in this study consisted of six people, including the business owner, employees, and consumers. Data were collected through interviews, observations, and documentation. Data analysis used the Miles and Huberman model, which includes data reduction, data display, and conclusion drawing. The results showed that the business management strategy at Mekar Sari Cassava Chip MSME has implemented management functions consisting of planning, organizing, implementing, and controlling, although they are still carried out in a simple and less structured manner. The level of competitiveness is considered fairly good, as seen from product quality, competitive pricing, customer service, marketing reach, and customer loyalty. Appropriate strategies to improve competitiveness include strengthening business planning, increasing product innovation, expanding marketing—especially through digital media—and conducting regular business evaluations.
PENGARUH KUALITAS PELAYANAN DAN AKSESBILITAS LAYANAN TERHADAP KEPUASAN PELANGGAN PADA KANTOR POS (STUDI KASUS: KANTOR POS CABANG MUARA TEWEH) Rae Shita; Amus
JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS Vol 10 No 01 (2026): JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Muara Teweh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51512/jimb.v10i01.260

Abstract

This study aims to determine the effect of service quality and service accessibility on customer satisfaction at the Muara Teweh Branch Post Office. The study used a quantitative method with an accidental sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS. The results showed that service quality and service accessibility simultaneously and partially have a significant effect on customer satisfaction. The most dominant variable influencing customer satisfaction is service quality. Therefore, improving customer satisfaction can be achieved through enhancing service quality and providing easier and more convenient service access.
ANALISIS PENERAPAN MANAJEMEN SUMBER DAYA MANUSIA DALAM MENINGKATKAN DISIPLIN KERJA PEGAWAI PADA CV. PAWER RENJES MUARA TEWEH KABUPATEN BARITO UTARA Boby Saputra; Andre Fajar Al Akbar
JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS Vol 10 No 01 (2026): JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Muara Teweh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51512/jimb.v10i01.262

Abstract

The purpose of this study was to determine and analyze the implementation of human resource management in improving employee work discipline at CV. Pawer Renjes Muara Teweh, North Barito Regency, and to identify the factors influencing employee work discipline. This study used a qualitative approach with research subjects consisting of the leader, administrative staff, and operational employees at CV. Pawer Renjes Muara Teweh, totaling seven informants. Data were collected through interviews, observation, documentation, and literature study. Data analysis was conducted using the Miles and Huberman model, which includes data reduction, data display, and conclusion drawing. The results showed that the implementation of human resource management at CV. Pawer Renjes Muara Teweh has been carried out through workforce planning, employee recruitment, employee development, compensation, and supervision and discipline guidance. The level of employee work discipline in terms of attendance, punctuality, and compliance with work regulations was categorized as fairly good. Factors influencing employee discipline include workforce planning, employee development, compensation, and supervision. Overall, the implementation of human resource management plays a role in improving employee work discipline in the company.
PENERAPAN SISTEM MANAJEMEN KUALITAS DALAM MENINGKATKAN KEPERCAYAAN KONSUMEN TERHADAP PRODUK LOKAL UMKM DI KOTA MUARA TEWEH muhamad Rifai; Muhammad Ikhwan
JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS Vol 10 No 01 (2026): JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Muara Teweh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51512/jimb.v10i01.263

Abstract

The purpose of this study is to analyze the implementation of quality management systems and their role in increasing consumer trust in local MSME products in Muara Teweh City. This study also aims to identify aspects of quality management that influence the development of consumer trust, as well as the obstacles faced by MSMEs in implementing them. This study uses a qualitative approach with a descriptive method. The research subjects consisted of local MSME business actors and consumers in Muara Teweh City selected through purposive sampling techniques. Data were collected through interviews, observations, and documentation. Data analysis was carried out through the stages of data reduction, data presentation, and conclusion drawing. The results of the study indicate that the implementation of quality management systems in MSMEs in Muara Teweh City is still simple and not yet fully standardized, especially in the aspects of SOPs, documentation, and quality control. Nevertheless, the application of quality management principles such as maintaining product consistency, process control, and complaint handling can increase consumer trust. Consumer trust is built through consistent product quality, product safety, and the responsibility of MSME business actors in meeting consumer expectations.
MANAJEMEN KEGIATAN MAHASISWA STIE MUARA TEWEH SEBAGAI SARANA PEMBENTUKAN KARAKTER DAN KEPEMIMPINAN Rima Puspita; Enda
JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS Vol 10 No 01 (2026): JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Muara Teweh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51512/jimb.v10i01.264

Abstract

This study aims to determine the influence of Fear of Missing Out (FoMO) and Flash Sale on purchasing decisions in the Shopee Marketplace among Generation Z in Muara Teweh City, both simultaneously and partially, as well as to identify the most dominant variable. The study used a quantitative method with a sample of 100 Generation Z Shopee users selected through accidental sampling technique. Data were collected through questionnaires and analyzed using SPSS 27.0. The results showed that FoMO and Flash Sale simultaneously and partially have a significant effect on purchasing decisions. The most dominant variable influencing purchasing decisions is Flash Sale. strategic role as a means of character and leadership development for students at STIE Muara Teweh.
PENGARUH LINGKUNGAN KAMPUS STIE MUARA TEWEH TERHADAP KESEJAHTERAAN MENTAL MAHASISWA Nor Arapah; Dwi Susila Kartini Kartini
JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS Vol 10 No 01 (2026): JURNAL ILMU EKONOMI (MANAJEMEN PERUSAHAAN) DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Muara Teweh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51512/jimb.v10i01.265

Abstract

The purpose of this study is to examine and analyze the influence of the Physical Campus Environment, Social Campus Environment, and Academic Campus Environment on Students’ Mental Well-Being at STIE Muara Teweh, both simultaneously and partially, as well as to identify the most dominant campus environment variable affecting students’ mental well-being. This study employs a quantitative research approach with active students of STIE Muara Teweh as the research subjects. The population of this study consists of 100 students, all of whom were used as the research sample through a saturated sampling (census) technique. Data were collected through questionnaires using a Likert scale and literature study. The data analysis techniques include validity testing, reliability testing, classical assumption testing, and multiple linear regression analysis, processed using SPSS version 26 for Windows. The results of the study indicate that the Physical Campus Environment, Social Campus Environment, and Academic Campus Environment simultaneously have a significant effect on Students’ Mental Well-Being. Partially, all three variables also show a significant effect on students’ mental well-being at STIE Muara Teweh. Based on the results of the Standardized Coefficients Beta test, the Social Campus Environment (X₂) is identified as the most dominant variable influencing students’ mental well-being compared to the other variables.

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