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Febri Adi Prasetya
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INDONESIA
Jurnal Manajemen, Bisnis dan Kewirausahaan
ISSN : 28278682     EISSN : 28278666     DOI : 10.55606
Core Subject : Science,
Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU) : ISSN: 2827-8682 (cetak), ISSN: 2827-8666, Jurnal Manajemen, Bisnis dan Kewirausahaan berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal Manajemen, Bisnis dan Kewirausahaan berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada topik berikut : Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi.
Articles 249 Documents
Analisis 5C pada Bank di Gresik Emilda Fajriyati; Rahmat Agus Santoso
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6732

Abstract

This study aims to analyze the application of the 5C principles (Character, Capacity, Capital, Collateral, and Condition of Economy) in the credit granting process at bank in gresik. The research employs a qualitative approach using a case study method. Data were collected through interviews with credit officers and related parties, supported by documentation and observation of credit procedures. The results indicate that bank in gresik has formally implemented the 5C principles in accordance with established procedures. However, their implementation has not been carried out optimally and evenly. The assessment of Character and Capacity tends to rely on subjective judgment, Capital analysis has not been prioritized, while Collateral becomes the dominant factor in credit approval decisions. In addition, the analysis of economic conditions has not been conducted comprehensively. These conditions contribute to the emergence of credit risk and the increase in non-performing loans. Therefore, strengthening the balanced application of the 5C principles is essential to improve credit quality.
Pengaruh Beban Kerja dan Work Life Balance terhadap Turnover intention yang di Mediasi Kepuasan Kerja Muhammad Gendy Trialdy Kurniawan
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6765

Abstract

The purpose of this study is to examine and determine: (1) the effect of workload on job satisfaction; (2) the effect of work–life balance on job satisfaction; (3) the effect of workload on turnover intention; (4) the effect of work–life balance on turnover intention; (5) the effect of job satisfaction on turnover intention; (6) the effect of workload on turnover intention through job satisfaction as a mediating variable; and (7) the effect of work–life balance on turnover intention through job satisfaction as a mediating variable. The population of this study consisted of all permanent employees of Bank Rakyat Indonesia (BRI) Kendari ByPass Branch, totaling 45 employees, all of whom were included as respondents. The data analysis technique used was path analysis, with the calculation process assisted by the SmartPLS program.The results indicate that: (1) workload has a negative and significant effect on job satisfaction; (2) work–life balance has a positive and significant effect on job satisfaction; (3) workload has a positive and significant effect on turnover intention; (4) work–life balance has a negative and significant effect on turnover intention; (5) job satisfaction has a negative and significant effect on turnover intention; (6) workload affects turnover intention through job satisfaction as a mediating variable; and (7) work–life balance has an indirect effect on turnover intention through job satisfaction.
Demand Forecasting UMKM Kopi Keliling Berbasis Deep Learning Klasik Hanifah Muthiah; Amirulmukminin
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 5 No. 3 (2025): Desember : Jurnal Manajemen, Bisnis dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v5i3.6779

Abstract

Mobile coffee MSMEs are part of the creative economy sector that is rapidly growing in urban areas. However, these businesses face uncertainty in daily demand, which is influenced by time, weather, location, and consumer trends. Accurate demand prediction is required to optimize inventory management, reduce the risk of losses, and increase profitability. This study aims to apply a classical deep learning approach, namely Long Short-Term Memory (LSTM), to predict the daily demand of mobile coffee MSMEs. The research data includes daily sales over 18 months with external variables such as weather, weekdays/holidays, and location. The research results indicate that the LSTM model is able to capture seasonal patterns and trends better than classical methods (ARIMA), with higher accuracy for the 7-14 days prediction horizon. These findings support data-driven decision-making for MSME actors in managing inventory, determining strategic sales locations, and designing effective promotions.
Pengaruh Kualitas Layanan dan Inovasi Produk terhadap Kepuasan Pengunjung Wisata Boonpring Kabupaten Malang surya angaraputra; ainul mufarichah
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6799

Abstract

The development of the tourism sector requires destination managers to enhance visitor satisfaction through consistent service quality and sustainable product innovation. Boonpring Tourism Destination in Malang Regency, as a nature-based tourism attraction, needs to ensure that its services and tourism products are able to meet visitors’ expectations. This study aims to analyze the effect of service quality and product innovation on visitor satisfaction at Boonpring Tourism Destination, Malang Regency. This research employed a quantitative approach with a cross-sectional design. Data were collected through questionnaires distributed to 150 visitors who visited the destination in August 2025. Data analysis was conducted using simple linear regression with the assistance of SPSS software. The results indicate that service quality and product innovation have a positive and significant effect on visitor satisfaction, both partially and simultaneously. These findings suggest that consistent improvement in service quality and continuous development of tourism product innovation play a crucial role in shaping visitor satisfaction. The implications of this study are expected to serve as a reference for tourism managers in formulating strategies to enhance service quality and product innovation in order to improve competitiveness and ensure the sustainability of tourism destinations.
Pengaruh Komitmen dan Disiplin Kerja Terhadap Kepuasan Nasabah Melalui Kualitas Pelayanan Sebagai Variabel Mediasi pada PT Bank Negara Indonesia KCU Makassar Jum’ati Jum’ati; Romansyah Sahabuddin; Nurman Nurman; Burhanuddin Burhanuddin; Uhud Darmawan Natsir
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6814

Abstract

This study aims to determine and analyze the influence of commitment and work discipline on customer satisfaction through service quality as a mediating variable at PT Bank Negara Indonesia KCU Makassar. This study was conducted to determine the extent to which commitment and work discipline can influence customer satisfaction directly and indirectly through service quality. This study uses a quantitative approach with an associative method. Data were collected through distributing questionnaires to 133 respondents who were customers at PT Bank Negara Indonesia KCU Makassar which had previously been determined using the Slovin formula. The data analysis technique used was Partial Least Square (PLS) with the help of the Smart-PLS program to test the direct and indirect relationships between variables. The results of this study indicate that Commitment does not directly influence Customer Satisfaction, but has a significant effect on Service Quality. Work Discipline has a significant effect on Service Quality and customer satisfaction. Service Quality does not have a significant effect on customer satisfaction. In addition, Commitment and Work Discipline do not affect Customer Satisfaction through Service Quality as a mediator. These findings indicate that human resource factors, particularly work discipline, play a more dominant role in increasing customer satisfaction than commitment or service quality directly.
Analisis Perlakuan Akuntansi Warkat Kliring Tertolak dan Dampaknya terhadap Laporan Keuangan Bank Joy Eklesya Silaban; Dean Christian Hutajulu; Romanty Julia Hutasoit; Willy Sangga Reja Galingging; Thalia Sreshi Oxana Sidabalok; Hamonangan Siallagan
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6817

Abstract

Rejected clearing instruments are one of the operational risks frequently encountered by banking institutions and may affect the reliability of financial statements if they are not accounted for properly. The accounting treatment of rejected clearing instruments includes recognition, measurement, recording, and presentation that must comply with applicable financial accounting standards and banking regulations. This research aims to analyze the accounting treatment of rejected clearing instruments and its impact on bank financial statements, particularly on earnings quality, asset valuation, and credit risk. The research method employs a qualitative approach using literature review and descriptive analysis of accounting practices in the Indonesian banking sector. Data are obtained from academic journals, financial accounting standards, and regulations related to clearing systems and financial instruments. The results indicate that improper accounting treatment of rejected clearing instruments may lead to misstatements in receivable accounts, revenue recognition, and allowance for impairment losses, which ultimately affect the fairness of financial statements. Therefore, banks are required to implement consistent accounting policies in accordance with prevailing standards to enhance transparency, accuracy, and the reliability of financial information presented to stakeholders.
Strategi Meningkatkan Kualitas Koperasi di PT PNM Mekar Syariah Nagari Padang Lua Kecamatan IV Koto Kabupaten Agam Nur Laila; Ali Rahman
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6818

Abstract

This study aims to analyze strategies for improving the quality of Islamic cooperatives at PT PNM Mekar Syariah in Nagari Padang Lua, IV Koto District, Agam Regency. Islamic cooperatives play a strategic role in empowering communities, particularly underprivileged women; however, in practice they still face various challenges related to institutional quality, service performance, and member discipline. This research employed a qualitative descriptive approach. Data were collected through interviews, observation, and documentation involving cooperative staff, members, and community figures. The data were analyzed using qualitative techniques through data reduction, data display, and conclusion drawing, supported by triangulation to ensure data validity. The findings show that the quality of the cooperative at PT PNM Mekar Syariah Nagari Padang Lua has not yet reached an optimal level, as indicated by limited product diversification, insufficient human resource competence, and delays in financing repayments by some members. To address these issues, the cooperative has implemented strategies including member coaching, capacity building for staff, and strengthening supervision and financing management systems. These strategies have contributed to reducing the number of problematic members, although further improvement is still needed, particularly in product diversification and managerial professionalism. This study provides empirical evidence for the development of Islamic cooperatives as sustainable and inclusive microfinance institutions.
Work Ethic and Employee Performance: The Mediating Role of Innovative Work Behavior and the Moderating Role of Organizational Citizenship Behavior Savira Erens Rahmadina; Adya Hermawati; Survival Survival
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6819

Abstract

This study aims to analyze the influence of work ethic on employee performance by including innovative work behavior as a mediating variable and organizational citizenship behavior (OCB) as a moderating variable. The study was conducted on Civil Servants at the Batu City Agriculture and Food Security Office using a quantitative explanatory approach. The entire population of 83 employees was used as respondents through a saturated sampling technique, so this study is expected to be able to describe the empirical conditions comprehensively. Quantitative data were collected through distributing questionnaires compiled based on research variable indicators and then analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with the help of SmartPLS software version 4. The results of the analysis indicate that work ethic has a positive and significant influence on employee performance. In addition, work ethic is also proven to have a positive and significant influence on innovative work behavior. Further findings indicate that innovative work behavior acts as a partial mediating variable in the relationship between work ethic and employee performance, meaning that work ethic can improve performance both directly and through increasing innovative behavior. However, organizational citizenship behavior (OCB) is not proven to moderate the relationship between work ethic and employee performance. This indicates that the role of OCB in strengthening or weakening the influence of work ethic on performance is not yet significant in the context of the organization studied.
Pendapat Masyarakat tentang Efektivitas Penanganan Parkir Liar dalam Meningkatkan Pendapatan Asli Daerah Kota Medan Nesya Ratri Pramudita; Hurian Kamela
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6827

Abstract

This study aims to analyze the influence of the effectiveness of illegal parking management, policy effectiveness, and public opinion on the Original Local Revenue (PAD) of Medan City. The issue of illegal parking that has not been optimally addressed has the potential to cause parking fee leakage and hinder regional revenue growth. This study uses a quantitative approach with a survey method. Data were collected through the distribution of questionnaires to 71 respondents and analyzed using validity tests, reliability tests, multiple linear regression analysis, t-tests, and determination coefficients. The results of the study show that the effectiveness of illegal parking management has a positive and significant effect on Medan City's Original Local Revenue. Policy effectiveness also proves to have a positive and significant effect on PAD. Meanwhile, public opinion does not have a significant effect on Original Local Revenue partially. Simultaneously, all independent variables affect Regional Original Revenue. This finding indicates that the increase in local revenue from the parking sector is more influenced by the effectiveness of policies and the implementation of illegal parking management than by public perception. Therefore, local governments need to strengthen supervision and policy consistency in parking management to optimize regional revenue.
Pengaruh Kualitas Pelayanan Perpajakan, Kesadaran Wajib Pajak, dan Insentif Pajak terhadap Kepatuhan Wajib Pajak UMKM di Kota Binjai Sulist Yowati Yuswadi Buulolo; Mittha Rizkina
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 6 No. 1 (2026): April: Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v6i1.6835

Abstract

This study aimed to examine the influence of tax service quality, taxpayer awareness, and tax incentives on the tax compliance of MSME (Micro, Small, and Medium Enterprises) actors in Binjai City. The population in this study was not known with certainty; however, a total of 96 respondents were selected as samples using the Lemeshow formula. This research employed a quantitative primary data approach, which was collected through questionnaires and processed using SPSS Version 24. The analytical technique used was multiple linear regression analysis. The results of the study showed that tax service quality, taxpayer awareness, and tax incentives, both partially and simultaneously, had a positive and significant influence on taxpayer compliance in MSMEs in Binjai City. Tax service quality had a regression coefficient of 0.301, a t-value of 3.327, with a significance level of 0.001. Taxpayer awareness had a regression coefficient of 0.334, a t-value of 3.826, with a significance level of 0.000. Tax incentives had a regression coefficient of 0.238, a t-value of 3.042, with a significance level of 0.003. The results of the F-test showed an F-value of 108.094 with a significance level of 0.000. The critical values of t and F were 1.986 and 2.704 respectively, hence tcalculated > ttable and Fcalculated > Ftable with significance values < 0.05, thus the alternative hypotheses (Ha) were accepted and the null hypotheses (Ho) were rejected, indicating significant influence. These findings confirmed that hypotheses H1, H2, H3, and H4 were accepted and proven valid, as the results aligned with the proposed hypotheses. The most dominant variable influencing taxpayer compliance was taxpayer awareness, as it had the highest t-value. Approximately 77.2% of taxpayer compliance could be explained by tax service quality, taxpayer awareness, and tax incentives, while the remaining percentage was attributed to other external factors. Taxpayer compliance had a very strong relationship with tax service quality, taxpayer awareness, and tax incentives.