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J-EBI Jurnal Ekonomi dan Bisnis Islam
Published by Rumah Jurnal Sufyan Tsauri Mejenang
ISSN : 28292995     EISSN : 28292995     DOI : https://doi.org/10.57210/j-ebi.3.01
Core Subject : Economy,
Economics, Econometrics & Finance
Focuse And Scope J-EBI (Jurnal Ekonomi dan Bisnis Islam) 1. Ekonomi dan Bisnis Syariah 2. Manajemen 3. Manajemen Bisnis 4. Akuntansi Syariah 5. Keuangan dan Perbankan Syariah 6. Manajemen Zakat, Infak, Shodaqoh dan Wakaf 7. Kewirausahaan Islam 8. Hukum Ekonomi Islam 9. Pemikiran Ekonomi Islam 10. Etika Bisnis Islam 11. Pasar Modal Islam
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 36 Documents
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TRANSFORMASI PERILAKU INDUSTRI DAN IMPLEMENTASI SYARIAH PADA UMKM HALAL DI ERA DIGITAL: Studi Kasus Umkm Halal “Dapoer Yesi” Di Kota Lhokseumawe Munira, Azkia; Malahayatie
J-EBI Jurnal Ekonomi dan Bisnis Islam Vol 5 No 01 (2026): Jurnal Ekonomi dan Bisnis Islam
Publisher : Institut Agama Islam K.H. Sufyan Tsauri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57210/j-ebi.v4.i02.172

Abstract

Industrial behavior has undergone a significant transformation from conventional market frameworks to adaptations required by digital disruption, with meaningful implications for SME actors, particularly in the halal industry sector. This study aims to investigate the dynamics of industrial behavior changes concerning perfect competition, imperfect competition, and the era of digital disruption, and to relate these changes to the implementation of Sharia principles in halal SMEs. The methodology employed is qualitative descriptive, using literature review and field observation. The field study focuses on the home-based cake business “Dapoer Yesi” located in Lhokseumawe. The findings indicate that halal SME industrial practices successfully integrate efficiency, technological innovation, and Sharia values throughout business operations. Despite challenges related to regulations and accessibility of halal certification information, dedication to halal-thayyib principles remains strong among SME actors. This study highlights the need for supportive policies aimed at promoting digitalization and facilitating halal certification, enabling halal SMEs to grow and compete ethically and effectively in an evolving market landscape.
ANALISIS PERAN KEBIJAKAN TARIF DAN NON TARIF PEMERINTAH TERHADA DAYA SAING EKSPOR TEMBAKAU INDONESIA Muida, Firdatul; Nur Laela, Siti; Wina Laksmana, Tarisa; Busro Al Faqih, Khasibul; Ayu Lestari, Putri Catur
J-EBI Jurnal Ekonomi dan Bisnis Islam Vol 5 No 01 (2026): Jurnal Ekonomi dan Bisnis Islam
Publisher : Institut Agama Islam K.H. Sufyan Tsauri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57210/j-ebi.v5.i01.229

Abstract

Penelitian ini bertujuan menganalisis peran kebijakan tarif dan non-tarif pemerintah terhadap daya saing ekspor tembakau Indonesia di pasar internasional serta membandingkan efektivitas kedua instrumen tersebut dalam meningkatkan kinerja ekspor. Permasalahan utama yang melatarbelakangi penelitian ini adalah ketidakseimbangan antara upaya peningkatan ekspor komoditas tembakau sebagai sumber devisa dan penerapan regulasi kesehatan global yang ketat, yang menimbulkan hambatan kepatuhan dan menurunkan daya saing produk Indonesia. Penelitian menggunakan metode deskriptif kualitatif berbasis data sekunder dari publikasi resmi pemerintah, artikel ilmiah terakreditasi, serta laporan statistik perdagangan. Hasil penelitian menunjukkan bahwa kebijakan tarif berpengaruh langsung terhadap struktur harga dan stabilitas pasokan tembakau, sehingga menjadi instrumen strategis dalam memperkuat daya saing melalui pengaturan harga dan perlindungan petani. Sementara itu, kebijakan non-tarif seperti sertifikasi mutu, standar teknis, pelabelan kesehatan, dan regulasi pengemasan terbukti menimbulkan hambatan signifikan berupa peningkatan biaya operasional dan penyempitan akses pasar, terutama bagi eksportir skala kecil, meskipun juga membuka peluang peningkatan kualitas dan inovasi produk berisiko rendah. Secara keseluruhan, efektivitas daya saing ekspor tembakau Indonesia memerlukan sinergi kebijakan adaptif dan dukungan pemerintah dalam fasilitasi sertifikasi, diplomasi perdagangan, dan modernisasi industri agar ekspor tetap berkelanjutan di tengah dinamika pasar global.
STRATEGI PEMASARAN RELASIONAL DALAM MENINGKATKAN LOYALITAS NASABAH BANK SYARIAH DI ERA DIGITAL Mumtazah, Azzayatul Rahma
J-EBI Jurnal Ekonomi dan Bisnis Islam Vol 5 No 01 (2026): Jurnal Ekonomi dan Bisnis Islam
Publisher : Institut Agama Islam K.H. Sufyan Tsauri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57210/j-ebi.v5.i01.230

Abstract

Competition in the Islamic banking industry in thedigital era requires marketing strategies that are oriented towards buildinglong-term relationships to increase customer loyalty. This studyaims to analyze the relational marketing strategies implemented by Islamic banksto increase customer loyalty in the digital era. A descriptive qualitative approachwas used with a purposive sampling technique toselect informants, consisting of relationship officers, marketing personnel, customerservice personnel, and active customers who use digital services. Data were collected throughin-depth interviews, observations, and documentation studies, then analyzedusing thematic analysis techniques. The results showed that Islamic banksimplemented relational marketing strategies through the personalization of digital services, digital-based interactive communication, continuous interaction, andthe impact of relational marketing strategies on customer loyalty. The success of the strategy is influenced by customer trust, the quality of digital interactions,company commitment, and human resource competence in digital technology. This studycontributes to the development of the concept of digital relational marketing inIslamic banking and provides practical recommendations for Islamic bank managementin optimizing customer loyalty.
DAMPAK PENERAPAN SERVICE EXCELLENCE TERHADAP TINGKAT KEPUASAN NASABAH BANK SYARIAH Lutfia, Lutfia Sobaroh; Haryanti, Peni
J-EBI Jurnal Ekonomi dan Bisnis Islam Vol 5 No 01 (2026): Jurnal Ekonomi dan Bisnis Islam
Publisher : Institut Agama Islam K.H. Sufyan Tsauri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57210/j-ebi.v5.i01.231

Abstract

This study aims to analyze the impact of implementing service excellence on the level of satisfaction of Islamic bank customers through a literature review approach. The research was conducted by reviewing various journals, books, and scientific reports that discuss service quality, dimensions of service excellence, and customer satisfaction in the context of Islamic banking. The results of the study show that the implementation of service excellence including responsiveness, reliability, assurance, empathy, and physical evidence consistently contributes positively to increased customer satisfaction. Fast, professional, and Sharia-compliant services have been proven to increase customer trust and comfort. However, some literature indicates that challenges remain, particularly regarding human resource quality, service consistency, and digital technology development. Therefore, improving employee competence and service innovation are important strategies for strengthening Islamic bank customer satisfaction.
FAKTOR-FAKTOR YANG MEMPENGARUHI DAYA SAING BANK SYARIAH TERHADAP BANK KONVENSIONAL: TINJAUAN LITERATUR Solikha, Kharimatus; Haryanti, Peni
J-EBI Jurnal Ekonomi dan Bisnis Islam Vol 5 No 01 (2026): Jurnal Ekonomi dan Bisnis Islam
Publisher : Institut Agama Islam K.H. Sufyan Tsauri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57210/j-ebi.v5.i01.232

Abstract

Bank syariah di Indonesia menghadapi persaingan ketat dengan bank konvensional, terutama di era digital dan perubahan perilaku nasabah. Keunggulan prinsip bagi hasil dan kepatuhan syariah menjadi nilai tambah, namun inovasi produk, kualitas layanan digital, dan literasi masyarakat masih menjadi tantangan. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang memengaruhi daya saing bank syariah melalui analisis literatur. Penelitian menggunakan metode kualitatif dengan pendekatan literature review, dengan menganalisis berbagai penelitian terdahulu terkait faktor internal dan eksternal yang memengaruhi daya saing bank syariah di Indonesia. Hasil penelitian menunjukkan bahwa terdapat lima faktor internal utama yang memengaruhi daya saing bank syariah, yaitu produk dan layanan, promosi dan edukasi, sumber daya manusia, teknologi dan infrastruktur, serta struktur dan operasional. Selain itu, faktor eksternal seperti kondisi makroekonomi, regulasi, dan pengawasan Dewan Pengawas Syariah juga berperan signifikan. Keunggulan produk syariah, kompetensi SDM, literasi nasabah, serta percepatan digitalisasi menjadi determinan penting dalam membentuk posisi kompetitif bank. Peningkatan daya saing bank syariah memerlukan strategi holistik yang mengintegrasikan penguatan faktor internal dan adaptasi terhadap faktor eksternal.
SHOPEE MARKET SHARE CENTRALIZATION AND CHANGES IN INDONESIAN E-COMMERCE MARKET STRUCTURE S. Reza Wildan; Yudha Saputra; Dicky Setiawan; Fadila Ulfah; Ahmad Soleh; Defika Putri Nastiti
J-EBI Jurnal Ekonomi dan Bisnis Islam Vol 5 No 01 (2026): Jurnal Ekonomi dan Bisnis Islam
Publisher : Institut Agama Islam K.H. Sufyan Tsauri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57210/j-ebi.v5.i01.317

Abstract

This study aims to analyze the centralization of market share on Shopee and its implications for changes in the Indonesian e-commerce market structure. The method used is qualitative research with a descriptive-analytical approach and case studies. Data were obtained through literature review and documentation in the form of industry reports, scientific journals, and publications related to the development of e-commerce in Indonesia. The analysis was conducted using the Structure Conduct Performance theoretical framework. The results show an increase in market concentration, characterized by Shopee's dominance in terms of visits and transaction activity compared to its competitors. Aggressive promotional strategies, digital ecosystem integration, and network effects are the main factors strengthening this dominant position. The market structure has shifted from a relatively competitive market to a concentrated oligopoly with a single dominant company. This situation has positive impacts in the form of easier market access and increased transactions for MSMEs, but also has the potential to create dependency and the risk of reduced competition in the long term. Therefore, regulatory oversight is needed to maintain the balance and sustainability of business competition in the Indonesian e-commerce industry.

Page 4 of 4 | Total Record : 36

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