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Diponegoro Journal of Management
Published by Universitas Diponegoro
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Core Subject : Science,
Media publikasi karya ilmiah lulusan S1 Prodi Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro yang memuat berbagai hasil penelitian maupun kajian mengenai manajemen keuangan, manajemen sumber daya manusia, manajemen pemasaran, manajemen strategik dan manajemen operasional.
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Articles 1,401 Documents
ANALISIS PENGARUH SIZE, CAPITAL ADEQUACY RATIO (CAR), RETURN ON ASSETS (ROA), NON PERFORMING LOAN (NPL), DAN INFLASI TERHADAP LOAN TO DEPOSIT RATIO (LDR) Ramadhani, Aulia Nazala; Indriani, Astiwi
Diponegoro Journal of Management Volume 5, Nomor 2, Tahun 2016
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This research was conducted to examine the influence of the size, Capital Adequacy Ratio (CAR), Return On Assets (ROA), Non Performing Loan (NPL), and inflation toward Loan to Deposit Ratio (ROA).The  population  of  this  research  is  the  conventional  commercial  bank  listed  on  the Indonesia Stock Exchange period 2010 through 2014. Purposive sampling method were used as samples determining method and 21 banks selected as the sample of this research. Analysis Method with multilinier regression of ordinary least square and hypotheses test used t-statistic and F-statistic at level significance 5%, a classic assumption examination which consist of normality test, multicolinearity test, heteroscedasticity test and autocorrelation test is also being done to test the hypothese.The results of the research simultantly using F test, showed that size, Capital Adequacy Ratio (CAR),  Return On Assets  (ROA),  Non  Performing  Loan  (NPL),  and  inflation  variables influence significantly toward Loan to Deposit Ratio (LDR). Partially varibles using t test, showed size is not significant negative influence on the LDR with a significance level of 0,705 > 0,050, CAR is not significant positive influence on the LDR with a significance level of 0,801 > 0,050, ROA is not significant positive influence on the LDR with a significance level of 0,973 > 0,050, NPL is significance negative influence on the LDR with a significance level of 0,017 < 0,050, and inflation is significant positive influence on the LDR with a significance level of 0,009 < 0,050. The coefficient determinant (r square) is 0,238 which means 23,8% LDR variation explained by size, CAR, ROA, NPL, and inflation, whereas  76,2% explained by another variables which was not to be entered in the research model.
ANALISIS PENGARUH E-SERVICE QUALITY, KUALITAS INFORMASI DAN PERSEPSI KEMUDAHAN TERHADAP E-LOYALTY DENGAN E-SATISFACTION SEBAGAI VARIABEL INTERVENING (Studi Pada Pelanggan Lazada Indonesia) Riza, Saiful; Sutopo, Sutopo
Diponegoro Journal of Management Volume 6, Nomor 4, Tahun 2017
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This research aim to examine and analyze effect of e-service quality, information quality and ease of use to e-loyalty with e-satisfaction as Intervening variables (Studies on B2C e-commerce Lazada Indonesia customer). This research did through the distribution of questionnaires to 115 Lazada Indonesia customer in Semarang with random sampling method. This research used software SPSS Statistic 22. The technique of data testing in this research includes validity test, reliability test, the classical assumption test, path analysis that is development of multiple linear regression and sobel test to examine mediation effect from independent variabel to dependent variabel.The result of this research indicates that: e-service quality has positive effect and significant to e-satisfaction, information quality has positive effect and significant to e-satisfaction, ease of use has positive effect and significant to e-satisfaction, e-service quality has positive effect and significant to e-loyalty, information  quality has positive effect and significant to e-loyalty, ease of use has positive effect but not significant to e-loyalty, and e-satisfaction has a positive and significant effect on e-loyalty. The sobel test shows that e-satisfaction can mediate the effect of e-service quality, information quality, ease of use to e-loyalty
ANALISIS PENGARUH LIFESTYLE, KUALITAS PELAYANAN DAN PERCEIVED VALUE TERHADAP CUSTOMER VALUE UNTUK MENINGKATKAN MINAT BELI KONSUMEN PADA APARTEMEN DI SEMARANG (Studi Pada Mg.Suites Apartemen, Star Apartemen dan The Parama Graha Apartemen di Kota Semarang ) Aria Dewi, Astarina; Soesanto, Harry
Diponegoro Journal of Management Volume 4, Nomor 2, Tahun 2015
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

The problem in this research is still a lot of people of semarang and outside of semarang choose to buy a house than with the apartment .This research aims to test the power of lifestyle quality of services and perceived value to customer value to improve consumer purchasing interest in an apartment in semarang (study in the mg.suites apartment , apartment star and parama graha apartment). This study using three independent variable is lifestyle , the quality of services and perceived value , variable interest then buy the consumer as an independent variable variable variable customer value as of intervening.A method of this research technique using probability sample that is random sampling and clusters of sampling to sample as many as 121 of respondents in the middle class and over who had bought an apartment in semarang .A method of data analyst using a technique double regression analysis , the analysis includes: test the validity of , a test of reliability , test the assumption of the classics , linear regression test doublet test , test f , test the coefficients determined and test sobel.The results show significant  and positive effect lifestyle to customer value, significant and positive effect service quality to customer value, significant and positive effect perceived value to customer value, and then significant and positive effect customer value to purchase intention.
ANALISIS KUALITAS LAYANAN MOBILE BANKING TERHADAP KEPUASAN PELANGGAN (Studi Pada Bank X Area Semarang) Purnomo, Andreana Yulia; Dwiyanto, Bambang Munas
Diponegoro Journal of Management Volume 6, Nomor 3, Tahun 2017
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

All activities nowadays are  based on technology include in banking industry. One of the innovations that made banks which associated with the development of technology is the use of mobile banking. The aim of this study is to analyze whether electronic service influence on customer satisfaction.The  sample  in  this  study  were  160  respondents  that had  used mobile banking, with non-probability samples with analytical method used is  multiple linier regression using SPSS 23.The results of this study showed that the five independent variables has a positive and significant to the dependent variables, realiability(0,217), responsiveness (0,264), Assurance (0,200), Empathy (0,204) and Tangibles (0,120) to customers satisfaction
PENGARUH KUALITAS PELAYANAN KINERJA PEGAWAI ADMINISTRASI AKADEMIK TERHADAP KEPUASAN MAHASISWA FAKULTAS EKONOMIKA DAN BISNIS UNIVERSITAS DIPONEGORO Arimawati, Renata; Djastuti, Indi
Diponegoro Journal of Management Volume 2, Nomor 2, Tahun 2013
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

The growing pattern of education is so fast and turns that led to competiton in the field of education, especially at college. The research was conducted at the Faculty of Economics and Business Diponegoro University Semarang. This study aims to determine the effect of service Quality Variables. Tangible/ Physical evidence, Reliability/Durability, Responsiveness, Assurance, Empathy towards Student’s satisfaction part of Economics anf Business Diponegoro University. In this study data were collected by using questionnaire to 98 respondents. Which aim to determine the response of the respondents to each variable. The test data which is used include validity test, reliability test, classic assumption  test (multicollinearity, normality, heteroscedasticity), multiple linear regression, goodness of fit ( F test, t test, the coeficient of determination). From the result that using the regression analysis, showed that the value of the F test was 20,897. In this study the value of coefficient of determination showed 50.6, the model in this study were able to explain variation in the dependent variabel of 0.506 or 50.6%. The variables of Physical evidence/ tangible, Reliability/ Durability, Responsiveness, Assurance, Empathy, all have positive and significant of student satisfactionin service quality of Academic Administration part Faculty of Economics and Business Diponegoro University.
ANALISIS PENGARUH KUALITAS LAYANAN DAN PERSEPSI HARGA TERHADAP MINAT BELI MELALUI REPUTASI DANWORD OF MOUTH (Studi Pada Maskapai Berbiaya Rendah di Indonesia) Oktav, Riyandika; Sukresna, I Made
Diponegoro Journal of Management Volume 7, Nomor 4, Tahun 2018
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Based on the facts there is a decline in the market share and the increasing complaints of low-cost carrier users in Indonesia. This study aims to analyze the effect of service quality and price perception on purchase intention made to low-cost carrier users in Indonesia. The variables used in this study are service quality, and price perception as independent variables, then reputation and word of mouth as the last intervening variable ppurchase intention as the dependent variable. According to Chiu, et al (2015) it is necessary to improve the quality of flight services to meet consumer needs and expectations to increase purchase intention. Meanwhile, according to Liu and Lee (2016) not only through improving the quality of services that can increase the interest of low-cost carrier users, but also must provide price perceptionto consumers.The sample in this study were 180 respondents, namely low-cost carrier users in Indonesia. The method used was purposive sampling by distributing questionnaires to low-cost carrier users in Indonesia. Data analysis used in this study is structural equation model (SEM).Based on the results of SEM data processing shows that all hypotheses tested have a positive and significant influence. Based on the total effect, obtained the best path is service quality → reputation → purchase intention.
ANALISIS STUDI KEPUTUSAN PEMAKAIAN JASA PENERBANGAN GARUDA INDONESIA (Studi Pada Penumpang Garuda Indonesia Keberangkatan rute dari Semarang) Pangesti, Made Ayu Ayu Hosananing; Tri Astuti, Sri Rahayu
Diponegoro Journal of Management Volume 4, Nomor 4, Tahun 2015
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This study aimed to examine the effect of perception of quality and sales promotions on brand awareness ; to examine the association of the brand , the quality perception and sales promotion of the decision to use of services and to examine the effect brand awareness to decision to use of services. The background problem of this study is the decreasing number of top brand index Garuda Indonesia from the last three years , the realization of the target market share of Garuda Indonesia in 2010 and 2013 did not meet the target in the desired and Garuda Indonesia is still not able to master the market share of flying the domestic departure of Semarang.This research is using the questionaire methode to collect the data from 100 sample respondent, the sampling technic used is accidental sampling and data analysis used in this research is multiple linear regression method.The results show  ( 1 ) the perception of quality and sales promotion significant positive effect on brand awareness , ( 2 ) brand association , perception of quality, brand awareness and sales promotion significant positive effect on the decision use of the services.
PERAN CULTURAL INTELLIGENCE (CQ) DALAM KEPEMIMPINAN LINTAS BUDAYA (Studi Fenomenologi pada Gandhi Memorial Intercontinental School Semarang) Subroto, Setyoningsih; Mas’ud, Fuad
Diponegoro Journal of Management Volume 5, Nomor 4, Tahun 2016
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

There were several studies about expatriate leadership that conducted in Indonesia, but those are only focuses on the experience of living and working abroad. Consequently, this study aims to investigate the role of cultural intelligence (CQ) in cross-cultural leadership effectiveness, within the context of Indian-Indonesian cultural differences. Besides, what kind of leadership style that practiced by an expatriate leader as the result of CQ's role. This study used a qualitative method and conducted in one of the international schools in Semarang. The participants of this study contain 5 peoples (an Indian Principal, 2 school coordinators, and 2 teachers). Each participant delivered briefly about all the points that used in this study. The data were gathered by using in-depth interviews to revealed that all aspects in CQ (metacognitive, cognitive, motivational, behavioral) thoroughly have the main role in the Principal’s cross-cultural leadership effectiveness. The result of the data analysis indicate that the Principal has some characteristics of an effective leader, such as communicative, pay attention to the well-being of the staffs, listen carefully to the suggestion from the staffs, and directly see the conditions that faced by the staffs. Besides, the role of CQ also resulted in the Principal's leadership style, which shows bureaucratic but with a touch of nurturant side inside. The Principal is task-oriented, but still,  keep a good relation with the staffs through motivation and praise.
LOSS GIVEN DEFAULT (LGD) KREDIT PEMILIKAN RUMAH (KPR) DI INDONESIA: ANALISIS MODEL INDUSTRI PERBANKAN DAN BANK BTN CABANG PURWOKERTO TAHUN 2002-2013 Dian Pertiwi, Aisyah Oktasari; Arfianto, Erman Denny
Diponegoro Journal of Management Volume 3, Nomor 3, Tahun 2014
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

Property industry drives economic activity by having a multiplier effect. On one hand the industry is pushing of economic activities in other sectors are related. On the other hand, excessive of property development industry can also have a negative impact for economy in case of oversupply and bubble pricing. Therefore in the lending activities bank must take security elements to minimize credit risk, such as Loss Given Default (LGD) or Severity of Loss.This research will analyze the factors that influence Loss Given Default (LGD) of loans mortgages in Indonesia during 2002-2013 using two models of research. LGD 1 models for Indonesian State Banks and LGD 2 models for sampled on BTN Bank Branch of Purwokerto.The results of this study indicate that there is no LGD on mortgages loans in both of the Indonesian state banks models or BTN Bank Branch of Purwokerto models. The property industry in Indonesia is unique among other countries as it offers a high return low risk investments. Property prices in Indonesia still stables despite high inflation and rising on interest rates. Based on the analysis, the Indonesian State Banks’s LGD influenced by House Price, Loan Amount, Growth BI Rate, and Growth GDP not significant. While at BTN Bank Branch of Purwokerto shows results that LTV, Unpaid Day, and Prime Lending Rate to be factors that influence the LGD.
ANALISIS PENGARUH MANAJEMEN TALENTA DAN GLOBAL MINDSET TERHADAP KINERJA KARYAWAN DAN TURNOVER INTENTION DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (Studi Pada Karyawan PT. Cipta Busana Mandiri Demak) Kusumowardani, Ayu; Suharnomo, Suharnomo
Diponegoro Journal of Management Volume 5, Nomor 3, Tahun 2016
Publisher : Faculty of Economics and Business Diponegoro University

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Abstract

This study aimed to see the impact of  talent management and global mindset to the performance of employee and turnover intention regarding commitment of organization as an intervening variable to the employee of  PT. Cipta Busana Mandiri Demak.This study used software smart PLS 2.0.m3 version (Partial Least Squer) as the methodology in data analysis. The sample of this study are employee of PT.Cipta Busana Mandiri Demak with 88 respondents. While data was collected through questioner, surveys, interview and literature review.The result of this study indicates: 1) talent management has positive and significant impact to the commitment of organization 2) global mindset has negative and significant impact to the commitment of organization, 3 )talent management has negative and significant impact to the turnover intention, 4) global mindset has no significant and negative impact to the performance of employee 5) commitment of organization has negative and significant impact to turnover intention, 6) commitment of organization has positive and significant impact to the performance of employee.

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