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Journal of Public Policy and Management Review

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Published by Universitas Diponegoro

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Core Subject : Humanities, Art,

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Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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Search results for , issue "Volume 2, Nomor 2, Tahun 2013" : 44 Documents clear

EVALUASI PROGRAM KONVERSI MINYAK TANAH KE LPG (LIQUEFIED PETROLEUM GAS) DI KELURAHAN TEMBALANG, KEC. TEMBALANG, KOTA SEMARANG Pamaria Hendri; Margaretha Suryaningsih; Ida Hayu Dwimawanti
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Kerosene to LPG program in Kelurahan Tembalang is a program of the central government. This program is an effort by the government to address the heightened oil prices and depleting the availability. World oil prices are rising, affecting the size of the state budget for it, the government convert kerosene to LPG. In addition, the abundant presence of LPG in Indonesia and has not been used optimally. Kerosene to LPG is intended for the middle class and small kerosene users.The purpose of this study was to evaluate and analyze the conversion program from kerosene to LPG in Kelurahan Tembalang, so it can be seen that the impact occurred, success factors, barriers, and recommendations of the program further. The evaluation program is based on indicators by William N Dunn which include: equity, adequacy, and accuracy and indicators according to a LAN that includes: input, output, outcome, benefits and impacts. In this study, researchers used a snowball sampling technique. Data collection method used is in-depth interview techniques, observation and study documentation.This study suggests that the conversion program from kerosene to LPG in Kelurahan Tembalang has both positive and negative. The positive effect is caused by the public convenience and saving of expenditure, while the negative effects are elderly people who are afraid to use LPG 3 kg. Kerosene to LPG in Kelurahan Tembalang running less successful because most of the middle above the target program and the people are reluctant to use LPG. Inhibiting factor is the lack of monitoring of the government, the state of society with poor conditions, 3 kg LPG price in excess of HET.

IMPLEMENTASI KEBIJAKAN PENGHAPUSAN BENTUK-BENTUK PEKERJAAN TERBURUK UNTUK ANAK (PBPTA) PADA PEKERJA RUMAH TANGGA ANAK DI KOTA SEMARANG Maulida Putri Rahmawati; Diah Hariani; Ari Subowo
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

This research explain to know how the implementation of elimination of the worst forms of child labour especially for Child Domestic Labour in Semarang. There is child labour in domestic, this job classified to be abolished job by the government incorporated in the Action Committee for the Establishment of Districts / Municipalities based in Semarang Mayor Decree No. 560.05/256 on the establishment of the Committee Action for the Elimination Worst Forms of Child. In research method, the author used policy implementation theory by Meriiee S. Grindle consist of two variable they are content of policies (content) and environmental policy (contex). The data collection conducted from Manpower and Transmigration Department, Empowerment Entities, Women and Family Planning, Merdeka Domestic Union Semarang and Child Labour. There are many findings actual Policy Implementation Elimination of the Worst Forms of Child in Semarang, constrained by limited human resource capacity as stakeholders, lack of coordination, there is still weak sanctions for those who violate it provides, offers and take advantage of children for the exploitation.

KUALITAS PELAYANAN PENGURUSAN PASPOR PADA KANTOR IMIGRASI KELAS I SEMARANG Wildan Jaya Aksara; Muhammad Mustam; Titik Djumiarti
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The research was motivated by the problems that occurred in the management of passport at the immigration office grade 1 Semarang, among them are the practices of corruption, discrimination service. Purpose this study to describe the quality of service management of passport at the immigration office grade 1 Semarang. In answer to the problem and purpose of this study, the author uses the theory of public services, and quality of service by using descriptive qualitative research methods. In collecting the data, the authors use the way through the interview, informants selected observation. The include immigration officials and the public. The results showed the quality of service at the immigration office grade 1 Semarang. Suggested order to increase the number of tablespoons so the service provided in order to optimize.

IMPLEMENTASI KEBIJAKAN TENTANG PENGENDALIAN LINGKUNGAN HIDUP DI TAMAN MARGASATWA KOTA SEMARANG Rachmawati, Henny; Hidayat, Zaenal; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In reducing environmental pollution, Semarang municipality has made a local regulation number 13 on the year of 2006 on environmental control. It was intent to environmental control for reducing its pollutions that caused by organic wastes as wellas inorganic one. Because, it can have a effect negatively for human and animals who are getting in, and the gases those are coming from decomposition, combustion or evendisposal process interfere health as well. The office of technical implementing got target for realizing environmental wildlife park which to be clean an health.The reasearch used a descriptive qualitative method that lovated on the area of Semarang wildlife park and focus on its policy implementation of environmental control. There were two data sources such primary and secondary. Its instruments usedas research instrument, interview guide, and informant. The way how to determine its technique that applied snowball sampling while collecting data using interview, observation, and library reasearch to get the whole data. Afterwards this analysis usingthe technique of domain and taxonomic data analizes.There were four phenomena which observed on this study. They were implementation policy by the factors of communications, resources, and stances. From the research, policy implementation has been running well. Where as communication and stances had been done very good, that by socializing those policy and supported its regulations as well. However this needed more staffs to fulfill this kind of implementations. This regulations was very substantial for producing environmentallyare clean and free of contaminations.

KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS ROWOSARI KECAMATAN TEMBALANG KOTA SEMARANG Sella Safriana Geby; Nina Widowati; Dyah Hariani
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Health is one of the most important element of quality of life in national development to realize the whole Indonesian people. Rowosari health center is organization that provides health care for its people. This study aims to find out and get a clear picture about the quality of services provided by Public Health Care of Rowosari. This study used a qualitative descriptive type, to mind than 8 dimension service. The results showed that the quality of health services at the health center Public Health Care of Rowosari District Tembalang less good, it is proved from the result of the interview which showed that dimension tangibes, reliability and empathy has not been going well and inadequate. To improve the service, the health service center in Rowosari have to repair the building and add some seats in the waiting room for the patients. Employee must also provide 3 S (smile, great, greetings) to patients from the beginning of opening service until done.

IMPLEMENTASI PENETAPAN PESERTA SERTIFIKASI GURU SMP SWASTA DI KOTA SEMARANG (STUDI DI SMP TEUKU UMAR DAN SMP MUHAMMADIYAH 3) Lelyana Dwi Jayani; Ida Hayu Dwimawanti; Slamet Santoso
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Teacher sertification is one way to improve the quality of education and teachers welfare, and serve to enchance the dignity and role of teachers as agents of learning. One important part of teacher sertification is the process of fixing. This study aims to determine how the implementation of the estabilishment of a private junior high school teacher certification participants in Semarang and determine the factors that support or hinder implementation. This study uses a descriptive qualitative method. Data collection is done by literature study, observation and in-depth interviews with a number of informants. Data analysis in qualitative research, according to Miles and Huberman with data reduction, data presentation, and verification.Phenomenon is approached by a model study of public policy implementation by George Edward III in wich the factors that support and hinder the implementation are; communication, resources, disposition, and bureaucratic structure. It can be concluded that the determination of private junior high school teacher certification in Semarang, there are still factors that hinder implementation. It’s because the resources to handle the policy and objectives of the policy (teachers) do not comply with the operational procedures the estabilishment of teacher certification.

ANALISIS KUALITAS PELAYANAN PEMBUATAN SERTIFIKAT TANAH DI KANTOR PERTANAHAN KABUPATEN KENDAL Yoga Yuanitia Pratiwi; Hardi Warsono; Susi Sulandari
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In government service quality is a very important factor and must be considered as a good quality service will give satisfaction to the community as a whole. Given as a servant of the state provide quality service is his their duty and obligation. However field data about the quality of service at the District Land Office Kendal indications of poor quality of services performed by employees, where people have to wait long amounts necessary to take care of the land titling and the accumulation of the completion certificate.. The purpose of this study was to describe the quality of service creation in the land certificate at the District Land Office Kendal.This research is a quantitative description of the five indicators that is tangible (direct evidence), reliability (reliability), responsiveness (responsiveness), acess (ease) and courtesy (employee attitudes). The sample in this study is that people who need land titling in Kendal District Land Office as much as 89 respondents. The collection of data by distributing questionnaires to a sample that comes to Kendal District Land Office to take care of the land certificate and contains closed questions with four choices answer. Then the research data is processed using the analysis of quantitative description using the mean (average).The results showed that the quality of service in the District Land Office Kendal included in category tangible (direct evidence), reliability (reliability), responsiveness (responsiveness) and courtesy (employee attitudes) all of them categorized as good and acess ( ease ) in enough categories.

ANALISIS KUALITAS PELAYANAN KEARSIPAN PADA BADAN ARSIP DAN PERPUSTAKAAN PROVINSI JAWA TENGAH Hafni Lissa Nuri; Hartuti Purnaweni; Susi Sulandari
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Quality of public service is very important, because the role is related to the public interest, even the interests of the people as a whole. Based on preliminary survey in Board of Archives and Library of Central Java Province, there are indications of poor quality of service. It is apparent from services performed by an employee while on duty serving the user. Users have to wait long enough to get the desired information because many officers are not in place or out official duties. The purpose of this study was to describe the quality of service archives on the Board of Archives and Library of Central Java Province.This research is descriptive quantitative study, using the five dimensions of service quality that is direct evidence (tangible), reliability (reliability), responsiveness officer (Responsiveness), employee attitudes (courtesy) and convenience (acces). The samples in this study are archival service users the Board of Archives and Library of Central Java Province, they are students, civil servants and private sector employees that amounted to 100 people taken proportional random sampling. Collecting data by spreading questionnaires to a sample containing closed questions with four answers choice. Then the research data was processed by descriptive analysis in the form of frequency distribution tables.The results showed that service quality of the Board of Archive and Library of Central Java province are included in the good category. With details that direct evidence aspect (tangible) are included in the good category, reliability aspect are included in the good category, responsiveness officer aspect are included in the good category, employee attitudes aspect (courtesy) are included in the good category and convenience aspect (acces) are included in the good category.

IMPLEMENTASI SISTEM MANAJEMEN KESELAMATAN DAN KESEHATAN KERJA DALAM UPAYA PENCEGAHAN KECELAKAAN KERJA PADA LINGKUP INDUSTRI DI KOTA SEMARANG Atikah, Talia; Dwimawanti, Ida Hayu; Marom, Aufarul
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The author uses the theory advanced by Van Meter and Van Horn in analyzing the factors that hinder the implementation of SMK3. Lack of government attention on the implementation of Semarang, SMK3 on industrial companies that have a wide range of production equipment that can raise the risk of accidents in the workplace for their employees. Still emerging number of work accidents listed in the document reports on the Department of Manpower and Transmigration Semarang. The provision of the right of labor to obtain safety and health at work have not been fully supplied by the company. The results showed SMK3 implementation is not optimal, as it is called by the PP. 50 In 2012. There are many findings the actual discrepancy is not in accordance with auditing criteria SMK3 ranging from the commitment and policy, planning, implementation, and evaluation of a survey to review and increase SMK3 in the workplace.

ANALISIS KUALITAS PELAYANAN PEMBUATAN SURAT IJIN USAHA PERDAGANGAN DI KANTOR BADAN PELAYANAN PERIJINAN TERPADU (BPPT) KOTA SEMARANG Reinaldi, Didi Hadiyanto; Dwimawanti, Ida Hayu; Rihandoyo, Rihandoyo
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Manufacturing services permit trading is a form of public service provided by the local government to the public and regulated by Regulation No. 6 of 2009. Permit trading is to control any activity that causes interference place of business, hazards, losses from time to time, so as not to interfere with the preservation of the business and harm society. This study aims to analyze quality of service to manufacturing trade business license granted to prospective entrepreneurs in the Integrated Licensing Service Agency (BPPT) Semarang.This study used a qualitative descriptive method. The locus of this study in the office of the Integrated Licensing Service Agency (BPPT) of Semarang and the focus Making Service Quality Trading Business License. The data source using the primary data source and secondary data. The research instrument uses the researcher as research instrument, interview guide, informer. Technique selection study using purposive sample of informants. Techniques of data collection through interviews, observation, documentation and literature. Data analysis techniques using domain data analysis techniques.In this study there were 5 observed phenomenon that service procedures, clarity attendant service, speed of service, the reasonableness of the cost of services, as well as the certainty of the service charge. From the results obtained clarity and reasonableness of service personnel has found that the cost of servicing a good result. As for the procedure of service, speed of service and assurance services necessary costs of particular concern because it is considered less than the maximum.

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