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INDONESIA
Jurnal Kawistara : Jurnal Ilmiah Sosial dan Humaniora
Published by Universitas Gadjah Mada
ISSN : 20885415     EISSN : 23555777     DOI : -
Core Subject : Education,
Education
Arjuna Subject : -
Articles 540 Documents
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Combining Servqual and Kano: Justification for Best Action and Its Selection Process Supangkat, Hendrarto Kurniawan; Savitri, Gusti Ayu Made Hanny Dian
Jurnal Kawistara Vol 14, No 2 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.88920

Abstract

This study aims to enhance the existing literature on the integration of Servqual and Kano concepts by providing a comprehensive justification for recommending improvement actions to service attributes. By utilizing a theoretical service model that considers factors previously overlooked, such as the impact on revenue and cost, performance variability, diminishing marginal utility in consumption, and diminishing marginal product of resources, this study offers propositions and proofs for the best actions in each paired category of service attributes within the combined Servqual and Kano assessments. The findings are presented in the form of an evaluation table, which links each paired category of attribute with its respective optimal action. Importantly, this study introduces novel perspectives on the definition of the best action and the basis for its selection. Unlike previous works that solely focus on customer satisfaction, this research defines the best action from the perspective of the service provider whose primary goal is to maximize profit. The proposed procedure for determining the best action obtained in this study is more justifiable, as it relies less on the ambiguous process of correctly identifying the final categories of attributes in both models. To illustrate the new integration process, an example based on simulated data is also provided. Overall, this study contributes to the field by offering a comprehensive and justified approach to improving service attributes through the integration of Servqual and Kano concepts. 
Harmonisasi Manusia dengan Alam dan Ekologi: Kajian atas Budaya Tamping di Masyarakat Tengger Sukmawan, Sony; Alifah, Nurul
Jurnal Kawistara Vol 14, No 2 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.89093

Abstract

Masyarakat Tengger mengenal tiga relasi kosmologi, yaitu prahyangan, pawongan, dan palemahan, yakni tiga sumber kebahagiaan dan keharmonisan dalam hidup, berupa relasi manusia dengan Tuhan, sesama manusia, dan manusia dengan alam. Tamping hadir sebagai manifestasi dari harmonisasi masyarakat Tengger dengan alam. Tamping merupakan sesaji yang digunakan masyarakat Tengger dalam banyak momentum sakral, termasuk dalam tradisi pujan Tengger. Terdiri juadah, bra-kulup, gedhang ayu, pipis-pasung, tetel, nasi, dan lauk pauk yang dibungkus dengan daun pisang, setiap bagian tamping menyiratkan makna dimensi ekologis yang tercermin dalam keyakinan, pemikiran, ucapan, dan perilaku positif masyarakat Tengger terhadap alam. Penelitian ini menggunakan paradigma kualitatif dengan perspektif penelitian lapangan. Hasil penelitian menunjukkan bahwa bahan pembuatan Tamping dan komponen-komponennya merupakan simbolisasi keharmonisan masyarakat Tengger dengan alam. Hal ini mempunyai dampak yang signifikan terhadap ekologi. Dampak ekologis tersebut diwujudkan dalam cara pandang, kepercayaan, dan perilaku positif masyarakat Tengger terhadap ladang, air, tanah, tumbuhan, dan pepohonan. 
Arena and (Re)Stabilization of Reog Bulkiyo Dance Cultural Production Salam, Aprinus; Maulana, Alfian
Jurnal Kawistara Vol 14, No 2 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.92385

Abstract

Contestation among traditional art performances, in the technology and information era, creates complex and diverse challenge to the dance of Reog Bulkiyo. In 1999, the dance had to be stopped following the regeneration and economical problem. Although Reog Bulkiyo has been performed again since 2009, the conditions which makes this dance can be produced is still inexplicable. This article attempts to explain why dance experiencing production and activity stagnation. Pierre Bourdieu’s cultural production theory is used to analyze this problem, while ethnographic qualitative is used as the method. This study found that Reog Bulkiyo dance is in the arena of traditional dance art which has a double-tiered structure. The first structure leads to popular culture, while the second structure leads to art culture. In the first structure, Reog Bulkiyo dance group uses relational capital with relatives, social and Islamic groups to survive in the midst of competition with other popular arts. The dance then gains a relationship with the academy and the state which provides relational, cultural, and symbolic capital in the form of granting intangible cultural heritage status. These two relations give Reog Bulkiyo dance group the opportunity to maintain its cultural production.
Indonesia’s Confidence Crisis: A Bibliometrics Analysis Cahyani, Cindy Amalia; Yulianingsih, Yulianingsih; Megawanti, Priarti
Jurnal Kawistara Vol 14, No 2 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.92386

Abstract

The low self-confidence of students in Indonesia has an impact on many aspects. In education, students often plagiarize their friends' answers to get good grades. Apart from that, cases of bullying, body shaming, and even suicide are caused by students' low self-confidence. This article aims to bibliometrically examine research trends on self-confidence in Indonesia. This article uses bibliometric analysis to conclude the position of the self-confidence crisis on the research map in Indonesia. With the help of Publish or Perish software from Harzing and VOSviewer, 1,000 articles were obtained. These articles were then analyzed based on scientific impact categories from Google Scholar, assisted by Publish or Perish, as well as visual displays from VOSviewer. The display produced by VOSviewer shows that self-confidence is still something that can be researched, especially if it is associated with several keywords that are far from the word self-confidence. Apart from that, from the search results, it was found that parents and educators have a great impact on efforts to increase self-confidence.
Phenomenological Insights on Decent Work and Its Relevance to Local Economic Development Rahman, Mizan Ikhlasul; Pahlevi, Khairi
Jurnal Kawistara Vol 14, No 2 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.94168

Abstract

The concept of decent work has few explanatory references and comparative descriptions due to limited research. So far, the concept of decent work only refers to standards and concepts issued by the International Labor Organization (ILO). Meanwhile, the Local Economic Development (LED) approach is an alternative strategy that prioritizes local aspects and resources for effective development. The research method chosen in this research is the phenomenological method. The phenomenological method explores human experiences (people’s lived experiences). This is in line with the concept of decent work and local economic development, which is highly influenced by the opinions and narratives described by the community, in this case, the research participants. This research explains the concept of decent work and local economic development based on the conditions of Banjarmasin City. It generated five explanatory clusters in this research. Cluster of general perspectives and specific perspectives related to the concept of decent work. The general perspective is that decent work should meet minimum standards and protect workers’ rights. While a specific perspective emphasizes subjectivity in viewing various decent work concepts. The other three clusters were formed from the exploration of the concept of local economic development, such as the challenge cluster, the opportunity cluster, and the relationship cluster between the concept of local economic development and decent work. These three clusters emphasize that the development concept requires comprehensive planning. Development faces challenges, such as insufficient government support, uncooperative communities, and disinterest among local people, but there are opportunities to boost local economies and improve work decency and conditions.
Toward Digital Election in Indonesia: Cost Effectiveness Analysis of IVORI (Internet-Voting Republik Indonesia) as an e-Voting System Purwanti, Desi Ayu; Koerniadi, Teddy
Jurnal Kawistara Vol 14, No 2 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.98294

Abstract

The election in 2019 was held simultaneously, where people directly elected the DPR, DPD, Provincial/ Regency/City DPRD, President and Vice President on April 17, 2019. All the changes in the implementation of elections in Indonesia since 1999, all of them are still carried out using paper. The history of the simultaneous elections in Indonesia in 2019, which were quite expensive, is a consideration for a more sustainable election process. Since the beginning of this century, internet voting has become the most straightforward and prevalent electoral reform adopted by many countries, with the goal of lowering voting expenses by enhancing convenience. This study aims to compare the Cost-Effectiveness Analysis (CEA) of conventional elections using paper ballots with digital-based elections using internet voting (I-voting) and we also developed a prototype of a digital election system called IVORI (I-Voting Republik Indonesia). The results show that elections using the I-voting system are proven to be 71% more cost-effective than conventional systems. IVORI is an internet-based digital election web application that offers two features, namely “VOTING” which will only be active on election day for voters who are eligible to vote and have been previously registered so that they can log in to the application using their ID number and voting station code and the “INFORMASI KANDIDAT” feature which can be accessed by voters during the candidate’s campaign period which contains information about the background and work program plans of each candidate.
Peran Regulasi Pemerintah Dalam Pengelolaan Risiko Bencana: Evaluasi Atas Kebijakan Peraturan Daerah Dalam Pengurangan Risiko Bencana Tsunami di Kota Ambon Akhirianto, Novian Andri; Ma'rufatin, Anies; Wardani, Khusnul Setia; Kongko, Widjo; Kayadoe, Fretha Julian
Jurnal Kawistara Vol 14, No 3 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.89353

Abstract

Regulasi pemerintah yang efektif dianggap sebagai kunci dalam manajemen risiko bencana. Regulasi yang efektif dapat menciptakan kepastian dalam kesiapsiagaan menghadapi bencana tak terduga seperti tsunami. Namun, keberadaan regulasi tidak selalu diikuti dengan implementasi yang efektif. Masalah ini juga terjadi pada penilaian risiko bencana di Kota Ambon yang termasuk dalam kelas bahaya tsunami tinggi. Pemerintah Kota Ambon melakukan upaya pengurangan risiko bencana (PRB) tsunami dengan menerbitkan kebijakan berupa peraturan daerah. Akan tetapi, efektivitas dari regulasi ini masih perlu dievaluasi. Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis peluang perbaikan kebijakan peraturan daerah terkait PRB tsunami di Kota Ambon. Penelitian dilakukan dengan mengumpulkan data primer melalui Focus Group Discussion (FGD), serta data sekunder dari studi literatur dan tinjauan regulasi yang telah diterbitkan oleh Pemerintah Kota Ambon. Analisis data dilakukan menggunakan analisis konten dan analisis SWOT. Hasil penelitian menunjukkan bahwa terdapat dua aspek kebijakan peraturan daerah terkait PRB tsunami di Kota Ambon, yaitu aspek tata ruang dan kelembagaan. Pemerintah Kota Ambon telah menerbitkan beberapa kebijakan peraturan daerah terkait PRB tsunami yang mencakup perencanaan tata ruang dan kelembagaan. Akan tetapi, masih terdapat peluang perbaikan yang dapat dilakukan untuk memperkuat kebijakan peraturan daerah terkait PRB tsunami di Kota Ambon. Studi ini menyoroti pentingnya berbagai tindakan untuk menciptakan regulasi yang efektif dalam manajemen risiko bencana, termasuk pendidikan, pengawasan, dan penegakan hukum di bidang pemanfaatan ruang serta penguatan struktur kelembagaan Badan Penanggulangan Bencana Daerah.
Perlocutions of 2024 Indonesian General Election: A Cyberpragmatics Perspective Lailiyah, Nur
Jurnal Kawistara Vol 14, No 3 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.90040

Abstract

Studies on cyberpragmatics have revealed that perlocution or an act of speaking for persuasion the meaning of language can no longer be solely interpreted from traditional pragmatic perspectives. This is especially the case in the context of rapid technological advancement. Built on this cyberpragmatics theory on the function of language, this study aims to describe the perlocutions of the 2024 elections on social media from a Cyberpragmatics perspective. Drawing on descriptive qualitative method, this study focuses on the manifestations of perlocution in netizens' comments about the 2024 elections. The research data comprises excerpts of utterances containing manifestations of the 2024 election perlocutions. The substantive data sources for this research are written texts found on social media, specifically from the official cnnidpolitik account in July 2023 with the theme "Presidential and Vice-Presidential Candidates." Data were collected using the observation method. The techniques employed include recording and note-taking. Prior to data analysis, data validity was ensured through data triangulation. The analytical method applied is extralingual analysis. The technique employed is the comparative linkage analysis, particularly the technique of comparative linkage equalization. This study yields the following findings regarding the perlocutions of the 2024 elections: (1) emphasizing sentiments (directly); (2) emphasizing sentiments (indirectly); (3) building misconceptions; (4) determining choices; (5) determining choices (accompanied by invective); (6) displaying neutrality; (7) satirizing (authorities); (8) satirizing (individuals); and (9) fostering turbulence.
Kesenjangan Kebutuhan antara Pemerintah dan Masyarakat dalam Program Pembangunan: Analisa Felt Needs dan Action Needs dalam Relokasi Perikanan Karamba di Nambo, Kota Kendari Rusmiah, Nyai; Raya, Alia Bihrajihant; Santosa, Krishna Agung
Jurnal Kawistara Vol 14, No 3 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.92892

Abstract

Kesenjangan kebutuhan antara pemerintah dan masyarakat sering kali menjadi rintangan bagi program-program pembangunan, terutama program yang secara langsung berbentuk relokasi fisik terhadap suatu kelompok masyarakat. Hal ini terjadi dalam kontroversi seputar relokasi budidaya karamba untuk mendukung program Kotaku di Kota Kendari. Penelitian ini bertujuan untuk menganalisis kesenjangan antara kebutuhan yang dirasakan oleh masyarakat dan kebutuhan tindakan oleh pemerintah dalam relokasi karamba. Analisis data menggunakan metode kualitatif deskriptif dengan pendekatan studi kasus tunggal. Hasil penelitian menemukan bahwa kebutuhan masyarakat dari aspek fisik secara kualitatif berbeda dengan kebutuhan tindakan Pemerintah, meskipun secara kuantitatif terpenuhi. Aspek fisik ini meliputi sarana dan prasarana dalam bentuk: kebutuhan kriteria lokasi baru, jaring, jumlah petakan dan ukuran karamba, jalan titian, desain bangunan, dan mesin pengontrol air. Ini adalah kegagalan dalam memenuhi kebutuhan fisik meskipun terlihat jelas pemerintah telah berupaya memenuhi kebutuhan non-fisik melalui proses diskusi, informasi kajian kelayakan lokasi, dan penyesuaian jadwal relokasi. Namun, hal ini tidak cukup karena pemerintah dianggap tidak dapat memberikan informasi yang memadai tentang kajian kelayakan bangunan, data produktivitas ikan di lokasi baru, pengawasan untuk pengaturan kepemilikan asset, serta kebutuhan pendampingan teknis untuk meningkatkan pengetahuan dan keterampilan pembudidaya mulai dari cara budidaya ikan yang baik, mengatasi penyakit ikan, membuat pakan alternatif, meningkatkan pengetahuan tentang fungsi kelompok, analisis kajian ekonomi budidaya dan akses ke lembaga permodalan. Kesenjangan ini menyoroti pentingnya menghubungkan antara kebutuhan yang dirasakan oleh pemerintah dan masyarakat dalam program pembangunan, yang memerlukan relokasi fisik terhadap suatu penduduk.
Parenting through Social Media: The Information Experience of Young Mothers in East Jakarta Labibah, Kholidah Nurul; Ganggi, Roro Isyawati Permata
Jurnal Kawistara Vol 14, No 3 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.93366

Abstract

The expanding influence of digital information has shape many aspect of life, including parenting  How this  new sources of knowledge or information shape parents’ way of parenting and its impacts on children’s development need further studies. This study aims to comprehend the parenting information experience of young mothers in East Jakarta. The selection of East Jakarta is based on the fact that the region has the highest birth rate among the five regions in DKI Jakarta, and the occurrence of women marrying before the age of 19 is notably common. Social media is a prominent platform for acquiring information and disseminating knowledge. The method of this study employs a qualitative methodology that integrates a phenomenological approach. The employed data collection methods included semi-structured interviews, observation, and literature analysis. The results indicated that three layers influenced the parenting-related information experience of young women in East Jakarta: features, dimensions, and experiences. The information experience of young moms in East Jakarta is defined by their dissemination of acquired information, time management for information retrieval, and distinction between information necessitating upload and that which does not. Individuals, social media, and investigation are facets of the activities encompassed in information experience. The final layer is experience. This layer elucidates that social media serves as a platform for acquiring knowledge about parenting and its impact on the parenting practices employed. The three layers are interconnected. Each informant possesses a distinct information experience, suggesting that the information experience of young mothers on social media is highly intricate. 

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