Jurnal Natapraja : Kajian Ilmu Administrasi Negara
Journal NATAPRAJA is published by the Public Administration Department, Faculty of Social Sciences, Yogyakarta State University. This journal presents research results and articles on Public Administration and Public Policy that are open to multi and interdisciplinary approaches. Natapraja is published the articles of the results of research, both theoretical and empirical, to be published in this journal.
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<![CDATA[MENGUKUR ENGAGEMENT WARGA NEGARA DALAM INTERAKSI MEDIA SOSIAL (STUDI PADA 32 AKUN RESMI FACEBOOK PEMERINTAH KABUPATEN/KOTA DI JAWA TENGAH) ]]>
<![CDATA[Anton Purwadi]]>;
<![CDATA[Arif Budy Pratama]]>;
<![CDATA[Raden Mas Mahendradi]]>
<![CDATA[ NATAPRAJA Vol 7, No 1 (2019): Governance ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i1.24895
<![CDATA[The purpose of this research is to measure citizen engagement on social media interaction of 32 regencies/ municipals government official Facebook accounts in Central Java Province.To do so, a quantitative approach was conducted. The data ware collected from 32 official accounts and categorized into five aspects namely like, comment, share, followers, and post. The result of engagement measuement based on likes, comments, share, followers, and posts, shows various level of engagement among municiplities or regencies. The average engagement in facebook interaction is 0.0432. Purworejo regency official facebok account placed in the first rank with 0.2981. Followed by Grobogan Regency official facebok account as second winner by 0.2524. Given this result, local government units, specifically, those deal with strategic public communication may draw lesson learns to manage their official facebook account. A good management of social media is needed to improve citizen engagement.]]>
<![CDATA[PROGRAM PEMBANGUNAN PARTISIPATIF DAN DAMPAKNYA TERHADAP PEMBERDAYAAN MASYARAKAT ]]>
<![CDATA[Endah Tri Anomsari]]>;
<![CDATA[Rodlial Ramdhan Tackbir Abubakar]]>
<![CDATA[ NATAPRAJA Vol 7, No 1 (2019): Governance ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i1.22157
<![CDATA[Since the Washington Consensus in the 1990s, participation has become a mainstream issue in development policy, including in Indonesia post-Political Reformation in 1998. The involvement of the community in development policy achieves moral and intellectual support so that not only national, the local-level policy also uses participatory approach as it is considered to be effective in empowering people. Using a descriptive-qualitative approach, this study is an analysis on how participation in the Development Innovation and Regional Empowerment Program (PIPPK) brings impacts to empowerment of Bandung communities. According to data gathered in Bandung, participation cannot bring empowerment instantly. PIPPK has encouraged empowerment in terms of capability expansion, but it has not brought changes in opportunity structure. There are two main factors which leads to the results, those are: (1) that empowerment is complex, multidimensional, and continuous so that it is challenging to explore to what extent empowerment has progressed and (2) that the participation of people in PIPPK is restricted to the program implementation and not yet reflect the citizen power.Keyword: development, empowerment, community participation, participatory approach]]>
<![CDATA[MANAJEMEN PERUBAHAN ORGANISASI PUBLIK : MENGATASI RESISTENSI PERUBAHAN ]]>
<![CDATA[Rosma Rosmala Dewi]]>;
<![CDATA[Teguh Kurniawan]]>
<![CDATA[ NATAPRAJA Vol 7, No 1 (2019): Governance ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i1.24599
<![CDATA[Organizational change is one thing that public organizations cannot avoid. A dynamic organizational environment and high public demands for good quality services make public organizations have to be able to adjust to change. But unfortunately the changes that occurred are not always well received, and in fact there is a resistance. Through a post positivist approach, this qualitative research seeks to analyze how public sector organizations are able to overcome the resistance of existing changes so that changes can be carried out properly and successfully achieve the desired goals. Analysis is done through literature review on several books, publications, reports or relevant news. The results of the analysis indicate that the resistance of public organizations can be avoided by the readiness of the organization to deal with changes and supported by all members of the organization, especially leaders as drivers who will bring the organization from the status quo towards the desired change. In the level of practice these efforts can be carried out by building the mental readiness of the apparatus to always be ready to face changes and be balanced with the government's ability to make responsive change policies.]]>
<![CDATA[IMPORTANCE PERFORMANCE ANALYSIS KUALITAS PELAYANAN BADAN PENGELOLAAN PENDAPATAN DAERAH KOTA BANDUNG ]]>
<![CDATA[Ahmad Zaini Miftah]]>;
<![CDATA[Yogi Suprayogi Sugandi]]>;
<![CDATA[Dedi Sukarno]]>
<![CDATA[ NATAPRAJA Vol 7, No 1 (2019): Governance ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i1.23165
<![CDATA[Delivering public service is an important matter where the performance of government institution is equally related to the public satisfactions. This study conducted from nine types of taxes in Bandung Municipal City. Survey has been held to assess the public satisfactions of the tax service performance in Bandung Municipal City for future tax service improvement and innovation to society. Importance-Performance Analysis is being used to measure the service attributes that provided by the authorized government institutions alongside SERVQUAL model from Parasuraman et al. (1985). The results indicate that there is no further handling from the submitted complaint by taxpayers, the limited infrastructure to pay the tax and also the media to convey their dissatisfaction toward current service. Hence, the tax payment system integration is needed which providing tax information base and require procedure to educate the taxpayer and improve accountability of authorized the local government institution.]]>
<![CDATA[MENGUKUR INDEKS KEPUASAN MASYARAKAT (IKM) TERHADAP PELAYANAN PUBLIK PADA ORGANISASI SEKTOR PUBLIK KELURAHAN ]]>
<![CDATA[Ahmad Sururi]]>
<![CDATA[ NATAPRAJA Vol 7, No 1 (2019): Governance ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i1.24769
<![CDATA[The purpose of this study was to find out how much the level of community satisfaction with public services in urban public sector organizations, namely Cipare Serang Urban Village. The research method used is a quantitative approach. The population in this study amounted to 80 people with an error rate of 1% and obtained results of 44 people as a sample. Data collection techniques use observation (observation), interviews (interviews) and questionnaires (questionnaires). The research instrument as stated in the Minister of Administrative Reform and Bureaucratic Reform Regulation Number 14 of 2017 concerning Guidelines for Preparing the Community Satisfaction Survey. The results of the study, it can be concluded that the Community Satisfaction Index in Cipare Village has gone well. This can be seen from 9 (nine) appropriate indicators (Permenpan-RB) Number 14 of 2017 with the average service quality in the Good category with the IKM conversion value of = 77,650. However, there are still shortcomings in the completion time indicator and indicators for handling complaints, suggestions and inputs in the unfavorable category.]]>
<![CDATA[REVITALISASI BADAN KOORDINASI WILAYAH (BAKORWIL) PROVINSI JAWA TIMUR DALAM RANGKA EFEKTIFITAS PELAKSANAAN KOORDINASI PEMERINTAHAN DAN PEMBANGUNAN DI DAERAH ]]>
<![CDATA[Slamet Hari Sutanto]]>;
<![CDATA[Permadi Setyonagoro]]>;
<![CDATA[Muhammad Hendra Herdianto]]>
<![CDATA[ NATAPRAJA Vol 7, No 1 (2019): Governance ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i1.22059
<![CDATA[The purpose of this study is to develop a policy strategy in strengthening the role and function of the East Java Provincial Coordination Board in the context of the effectiveness of the coordination of the implementation of Government and development in East Java. The research method used is a mixed research approach, with the main analysis technique being the Analytical Hierarchy Process (AHP) method. 40 respondents were selected purposively from all partners related to the implementation of Government and Development in East Java carried out by the Bakorwil. The research was carried out for 6 months, namely between March and August 2018. The research sites were selected from the regencies / cities which were the work areas of the East Java Province Bakorwil which were used as research objects, namely the Pamekasan Bakorwil and Bakjonwil Bojonegoro. The results showed that the chosen policy priority based on the level of interest of the respondents or the most important priority was the information system (0.391), then the second was planning and budgeting (0.320), then the third and fourth priorities were organizational structures (0.144), and supervision function control (0.144), which according to respondents has the same level of importance.]]>
<![CDATA[KAPASITAS SUMBER DAYA MANUSIA SEKSI PENDIDIKAN MADRASAH KANTOR KEMENTERIAN AGAMA KABUPATEN BANDUNG ]]>
<![CDATA[Ningrum Fauziah Yusuf]]>;
<![CDATA[Sintaningrum Sintaningrum]]>;
<![CDATA[Sawitri Budi Utami]]>
<![CDATA[ NATAPRAJA Vol 7, No 1 (2019): Governance ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i1.23265
<![CDATA[This study aims to look at the human resource capacity of the Ministry of Religion especially in madrasah education. This study wants to explain how the Ministry of Religion in carrying out its duties and responsibilities in the field of madrasah education includes service, guidance, guidance, management of information systems. This study uses a quantitative approach which is analyzed using analysis (Structural Equation Modeling, SEM). Data was collected by informant interviews and questionnaires. As a result, this study shows that currently the human resource capacity of the Ministry of Religion e in the madrasah education section is quite good. This can be seen from the six indicators that researchers use based on the theory of Hall, et al. (2003), which consists of quantity of employees, employee competency standards, employee motivation, reward and punnishment, skill development, and compensation. The results of the study show that in human resource capacity is strongly influenced by the dimensions of employee competency standards and compensation.]]>
<![CDATA[STUDI TENTANG PELAKSANAAN HAK INISIATIF DPRD KUTAI KARTANEGARA PERIODE 2014-2018 ]]>
<![CDATA[Efri Novianto]]>;
<![CDATA[Salehuddin Salehuddin]]>
<![CDATA[ NATAPRAJA Vol 7, No 1 (2019): Governance ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i1.24989
<![CDATA[As an element of local government organizers, the DPRD is demanded to play an active role in carrying out its functions. One of the important functions of the DPRD is the formation of regional regulations together with the Regional Head. For the implementation of this function, the DPRD was given the right of initiative to submit a draft Regional Regulation. From the results of the study, the implementation of the DPRD Kutai Kartanegara initiative rights for the period 2014-2018 has been implemented well, but it is not optimal because on average only 14.63% has been passed into a Regional Regulation. In theory, the factors that influence the implementation of the DPRD initiative rights are education, experience and data / information factors, but this has been overcome by the existence of an Expert Team / Expert Group, workshops or training to increase the capacity of the DPRD and the Academic Script in each Design Regional Regulation submitted to the DPRD, so that it is no longer a limiting factor. The obstacles to the implementation of the DPRD's role are more due to political factors, budget support and consistency of regulations.]]>
