Jurnal Natapraja : Kajian Ilmu Administrasi Negara
Journal NATAPRAJA is published by the Public Administration Department, Faculty of Social Sciences, Yogyakarta State University. This journal presents research results and articles on Public Administration and Public Policy that are open to multi and interdisciplinary approaches. Natapraja is published the articles of the results of research, both theoretical and empirical, to be published in this journal.
Articles
182 Documents
<![CDATA[MENGUKUR KINERJA DESENTRALISASI ADMINISTRASI DI KOTA KUPANG ]]>
<![CDATA[I Putu Yoga Bumi Pradana]]>
<![CDATA[ NATAPRAJA Vol 7, No 2 (2019): Public Sector Innovation ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i2.26725
<![CDATA[This article aims to analyze the performance of the local government of the City of Kupang in carrying out administrative decentralization from the perspective of public service quality and community satisfaction surveys in the city of Kupang. This study uses descriptive qualitative methods and data collection was carried out through observation, surveys, interviews, and findings from literature studies, as well as secondary data studies. Informants from this study include, employees of the Population and Civil Registry Office, the Investment and One-Stop Integrated Services Office, and the Kupang City Lerik SK Hospital. In addition, there were 120 respondents to measure SKM in the field of cleanliness and clean water services in six districts of Kupang City which were determined using accidental sample techniques. The results showed the fact that the value of service quality in the area of population and health is still categorized as C or not good while in the one-stop integrated service sector it has a value of B or good. While the results of the community satisfaction survey show that only the health and integrated one-door services are categorized as good while the population, cleaning and water services are categorized as poor.]]>
<![CDATA[EFEKTIVITAS UNIT LAYANAN ADUAN SURAKARTA DALAM MENERIMA KELUHAN WARGA DI KOTA SURAKARTA ]]>
<![CDATA[Is Hadri Utomo]]>;
<![CDATA[Retno Suryawati]]>;
<![CDATA[Herwan Parwiyanto]]>
<![CDATA[ NATAPRAJA Vol 7, No 2 (2019): Public Sector Innovation ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v7i2.22044
<![CDATA[The establishment of the Surakarta Complaint Service Unit (ULAS) in 2013 as a non-structural government organization unit that carried out public complaints services. ULAS was formed to improve service quality and ensure the provision of public services in accordance with the principles of good governance, including the realization of public information disclosure in response to complaints from people who are not satisfied with the services they receive. This study examines the effectiveness of ULAS in accepting citizen complaints and the steps of the Surakarta City Government to follow up on these complaints, as well as solutions. All results state the existence of effectiveness, with some special notes on the conditions or variable questions that have answers that do not agree, among others concerning: the target of resolving citizen complaints by ULAS, complaints of citizens against certain problems have not been channeled to more than one OPD, solving problems against Complaints have also not fulfilled the satisfaction and aspirations of citizens, and related infrastructure facilities have not been in line with the development of information technology. Some of these are specific notes regarding the organizational effectiveness of ULAS.]]>
<![CDATA[COLLABORATIVE GOVERNANCE IN THE PREVENTION HIV AND AIDS iN YOGYAKARTA CITY ]]>
<![CDATA[Erni Saharuddin]]>;
<![CDATA[Dewi Amanatun Suryani]]>
<![CDATA[ NATAPRAJA Vol 8, No 1 (2020): Development and Institutions ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v8i1.24868
<![CDATA[HIV and AIDS cases in Yogyakarta city until March 2017 experience case addition. Increased cases of HIV AIDS can be caused due to the transmission of cases, also caused by increased awareness to check themselves. This issue is become responsibility together so that the effort in treatment need collaboration. The purpose of this study was to determine Collaborative Governance in HIV AIDS Prevention in Yogyakarta City and to find out how far Collaborative Governance contributes to tackling HIV AIDS in Yogyakarta City. This study uses a qualitative descriptive approach with data collection techniques carried out through participant observation, in-depth interviews, and documentation studies. The results showed that Collaborative Governance in the prevention of HIV and AIDS in the city of Yogyakarta had been carried out quite well, the implementation of collaboration was not binding and there was no hierarchical structure. The collaboration takes place in accordance with the work program and duties and functions of each institution. Motivation together there is a shared belief in carrying out collaboration, but the mutual understanding is not optimal because of the implementation of separate collaborations. Capacity aspects of financial resources, facilities and human resources are still limited. The impact of Collaborative governance in overcoming HIV and AIDS is to be able to minimize the spread of HIV and AIDS in the city of Yogyakarta as well as an increase in the handling of people affected by HIV and AIDS.]]>
<![CDATA[AN ANALYSIS OF CAREER DEVELOPMENT OF WOMEN CIVIL SERVANTS (PNS) IN MINISTRY OF FINANCE ]]>
<![CDATA[Sonya Elfadhila]]>;
<![CDATA[Teguh Kurniawan]]>
<![CDATA[ NATAPRAJA Vol 8, No 1 (2020): Development and Institutions ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v8i1.27037
<![CDATA[In global there has been an increase in the number of women who work in the public sector including Indonesia. However, it did not have much effect on the number of women civil servant representation in high managerial or structural positions as part of career development in PNS Management. This condition is also faced by the Ministry of Finance, which have a high commitment to the implementation of pro-gender staff development policies. This study aims to find out how the career development of women civil servants in the Ministry of Finance through the post-positivism approach uses qualitative methods with literature studies and in-depth interviews with officials related to career development. Theories from Viki and Fiona regarding women's career development through individual and organizational aspects are used in conducting analyzes. The results showed that the career development of women civil servants in the Ministry of Finance had not been running optimally. The high number of male civil servants affects the low number of women civil servants who will occupy higher-level structural positions. Furthermore, it can be seen in the individual variables that there is still a lack of interest in female civil servants participating in education and training, and also not all female civil servants get female mentors who can become a role models because mentors are direct supervisors of employees. while the organizational variables indicate that there are still gender issues faced by female civil servants in the Ministry of Finance.]]>
<![CDATA[EFFECTIVENESS OF URBAN FARMING POLICIES AND ECONOMIC HEROES IN POVERTY REDUCTION IN THE CITY OF SURABAYA ]]>
<![CDATA[Arimurti Kriswibowo]]>;
<![CDATA[Khusnul Khothimah]]>;
<![CDATA[Rhea Ardhana]]>
<![CDATA[ NATAPRAJA Vol 8, No 1 (2020): Development and Institutions ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v8i1.30964
<![CDATA[Poverty in Indonesia raises various complex problems such as unemployment, crime, and other social problems. Surabaya is one of metropolitan city in Indonesia, yet still has a high poverty rates. Various attempts have been made by the Surabaya City Government to overcome the problem of poverty. Some of the policies implemented by the Surabaya City Government are Urban Farming Program and UMKM Tangible Economy Heroes Program. This study wants to answer empirically how effective the program is. Effectiveness according to Budiani (2007: 53) can be measured through the determination of program objectives, program socialization, program objectives, and program monitoring. This program takes place in Kelurahan Keputih and Rungkut Lor, Surabaya using a comparative descriptive method with a qualitative approach. The Urban Farming Program is a program to spur improvement in the living standards of the poor who are engaged in strengthening the urban agriculture sector. The Urban Farming Program is felt to be lacking in accuracy of the program targets due to incompatible products produced with demand, incompatible characteristics of the area with what is planted, and products produced can only be consumed alone. Intangible UMKM Economic Heroes Program is a program to empower housewives from poor families and MSME entrepreneurs. The Intangible Economy Hero Program of UMKM is deemed effective in minimizing poverty.]]>
<![CDATA[CITY TOURISM TRANSPORTATION SERVICES: A CASE STUDY OF DOUBLE-DECKER BUS ROUTE 5 IN SPECIAL CAPITAL REGION OF JAKARTA ]]>
<![CDATA[Bhakti Nur Avianto]]>;
<![CDATA[Erina Oktaviani]]>
<![CDATA[ NATAPRAJA Vol 8, No 1 (2020): Development and Institutions ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v8i1.31103
<![CDATA[The Government of Special Capital Region of Jakarta until the end of 2019 seeks to revitalize tourism program by launching double-decker bus. But this implementation, there are still problems with a low level of passenger services, shelters without seats, small bus AC rooms, and responsiveness of PLB officers is still low. Purpose of this study is to explore values bus transportation services that are predicted for quality and service satisfaction. The approach used is survey methodology with results show that bus transportation service predicted values for service quality is transparency aspect; accountability; and conditional; all service products used by passengers. While, participatory aspect; equal rights; and the balance of rights and obligations, predicted to impact in service satisfaction received—recommendations for improvements in service quality, especially provision facilities and ease accessibility. While improvement service satisfaction is improved, safety on buses and empathy PLB officers in responding services.]]>
<![CDATA[DEVELOPMENT OF FUNCTIONAL AUDITOR COMPETENCY MODEL IN INSPECTORATE INSTITUTION ]]>
<![CDATA[Rosarianto Mariano Amleni]]>
<![CDATA[ NATAPRAJA Vol 8, No 1 (2020): Development and Institutions ]]>
Publisher : <![CDATA[Yogyakarta State University ]]>
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DOI: 10.21831/jnp.v8i1.29921
<![CDATA[This study aims to review and develop auditor inspectorate competency model in Timor Tengah Utara (TTU) regency to support the implementation of supervisory duties. This study uses a qualitative-descriptive method with data collection techniques through observation and interview. Data analysis method used in this research is literature study. The results of this study found problems related to work discipline and auditor's personal safety. The development of competencies safety awareness requires auditors to be able to identify and improve situations that have an impact on personal safety in each process of carrying out supervision whereas the development of competencies time management requires auditors to be able to plan and regulate the use of time in setting priorities in carrying out supervisory duties with the result that they can be carried out effectively.]]>
