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Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik
Published by Universitas Riau
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Articles 9,327 Documents
KUALITAS PELAYANAN FASILITAS KESEHATAN TINGKAT I NON PUSKESMAS DI KELURAHAN TANGKERANG TENGAH KECAMATAN MARPOYAN DAMAI KOTA PEKANBARU TAHUN 2017 Indah Dwi Puspasari; Baskoro Wicaksono
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 6: Edisi II Juli - Desember 2019
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study based on several problems found on health facilities service level 1 non Puskesmas at Tangkerang Tengah Marpoyan Damai Pekanbaru City, which are : (1) The doctors and midwifes are not work everyday (2) Lack of Human Resources (3) Lack of facilities such as, there is no ambulance at Arrabih Clinic. The formulation of problem in this study are (1) How the quality of health service level 1 non puskesmas at Tangkerang Tengah Marpoyan Damai Pekanbaru City (2) The factors that affect the quality of health facilities service level 1 Non Puskesmas at Tangkerang Tengah Kecamatan Marpoyan Damai Kota Pekanbaru 2017. The aims of this research are (1) To find out the quality of health facilities service level 1 non puskesmas at Tangkerang Tengah Marpoyan Damai Pekanbaru City Year 2017 (2) To find out the hamper factors that affect the health service at Tangkerang Tengah Kecamatan Marpoyan Damai Kota Pekanbaru 2017. The theory used is MENPAN Number 17 year 2017 about publiv service indicator: service procedure, service time, cost, service product, facilities and competency of the employee. This study is qualitative study with descriptive method. The result of this study shows that the quality of health service Tangkerang Tengah Kecamatan Marpoyan Damai Kota Pekanbaru 2017 not optimal yet. The factors that hamper the quality of health service still lack of human resources and the lack of facilities. Key Words : health service , health facilities, service quality  
KUALITAS PELAYANAN BELLBOY DI FOX HOTEL PEKANBARU Hesti Norfadillah; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Hotel is a commercial business that open for public, Front Office Departement is one of the most important part in hotel operational because in many occasions at hotel in providing rooms and guest needs especially in the bellboy section, so it requires an adequate many of bellboy and with good service but what often happens bellboy who serves guest is not accordance with the many of guest come at hotel. Resulting in service quality that is not accordance with the many of employees work. The purpose of this study are: (1) Describe the quality of service bellboy at the Fox Hotel Pekanbaru, (2) to describe the satisfaction of the guests at the Fox Hotel Pekanbaru  and (3) analyze the relationship between service quality with guest satisfaction bellboy at the Fox Hotel Pekanbaru. This type of research is correlational. The population is all guests who stayed at Fox Hotel Pekanbaru. The method used is non propability insedental sampling technique sampling with a sample of 100 people. The results showed that: (1) Quality of service bellboy are in the very good category (97%), (2) Guest Satisfaction are in the very good category (96%) and (3) There is a relationship that is positive and significant correlation between quality of service bellboy with guest Keywords: Service Quality, Bellboy, Fox Hotel pekanbaru
TRADISI PERKAWINAN DI KENEGERIAN KARI KECAMATAN KUANTAN TENGAH KABUPATEN KUANTAN SINGINGI Fauzia Rahmadani; Jonyanis "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research was conducted in Kenergian Kari, Central Kuantan District. The purpose of this research is (1)to find out how the of implementing the marriage tradition in Kenegerian Kari and (2)how is the change tradition of marriage in Kenegerian Kari. The method used in this research is a qualitative method by presenting the descriptive analysis with points on observation and natural conditions. The subjects of this study were determined by purposive sampling technique and data collection techniques using observation, interviews and documentation of the results of the study showed that the shift in the traditional system in Kenegerian Kari lies in the change tradition of marriage. In ancient times, starting from the introductory stage, Batando, Potang Balongkok (cooking), Delivering Goats, marriage contracts, marriage parties, and post-marriage are still carried out normatively, but nowadays it leads to a more practical implementation, as for a shift in the traditional system. which is located at the stage of implementing the introduction, Batando, delivering the Goat, night bainai, wedding party which is carried out in a modern and practical manner. As well as the factors that cause the change in tradition, namely the development of science, economic factors, and developmental factors.Keywords: Change, Tradition, Marriage  
FENOMENA KOMUNIKASI MAHASISWA UNIVERSITAS RIAU MENJADI DRIVER MAXIM DI PEKANBARU Lovita Riwanti; MUhammad Firdaus
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 8: Edisi I Januari - Juni 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research is motivated by the author's interest in the phenomenon that occurs among students. Many students, especially the final semester, choose to work part-time, one of which becomes the maxim driver. Every job has various advantages and disadvantages, and being a maxim driver also has various kinds of challenges that students will face, they must be clever in utilizing the available time, and not forgetting their main obligation as a student. Therefore, this study aims to determine the motives, communication experience and self-concept of Riau University students to become the maxim driver.            This study used a qualitative research method using a phenomenological approach and consisted of 6 informants who were selected using a purposive technique collected through in-depth interviews, observation and documentation. To perform data validity, the author uses the technique of extending observations, increasing persistence, and using reference materials.            The results showed that the motives of Riau university students to become driver maxim consisted of motives because they included the economy, adding to experience, looking for activities, inviting friends, employment and maxim uniqueness. and the hope motive, namely to ease the burden on parents and help others. Furthermore, enjoyable communication experiences include getting more tips from passengers, building new relationships, gaining customer loyalty and getting a warm attitude from passengers. And the unpleasant communication experience is getting sexual harassment, involvement in drug delivery services, getting into conflicts with other motorcycle taxis, getting selfish passengers, driver negligence on orders and experiencing technical problems. Then the self-concept of Riau University students becomes a driver maxim consisting of a positive self-concept, namely student acceptance of the profession as a maxim driver, openness to the environment and new people, good treatment of the surrounding environment and openness to experience. Meanwhile, negative self-concept consists of unfavorable treatment from the surrounding environment and tends to close oneself to experiences. Keywords : Phenomenon Communication, Maxim  Driver,Students
PENGARUH BUDAYA ORGANISASI DAN LINGKUNGAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN PADA PT. TRAKTOR NUSANTARA CABANG PEKANBARU Ikmal Kahfi Husada; Kasmiruddin "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 8: Edisi I Januari - Juni 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to determine the effect of organizational culture and work environment on employee job satisfaction in PT. Traktor Nusantara Pekanbaru Branch. The independent variable consists of organizational culture (X1) and work environment (X2). Meanwhile, what is used as the dependent variable (Y) is job satisfaction. This study uses a questionnaire with a measurement scale using a Likert scale. The analysis technique used is simple linear regression, multiple linear regression, coefficient of determination test, t test, and f test. Data analysis using linear regression analysis with the help of SPSS 25 software.            The population in this study were 40 employees of PT. Traktor Nusantara Pekanbaru Branch where the whole use the sample using the census method. The test results show that organizational culture has a positive and significant effect on job satisfaction, work environment has a positive and significant effect on job satisfaction, and organizational culture and work environment simultaneously influence job satisfaction. Keywords : Organizational Culture, Work Environment, Job Satisfaction.
ADAPTASI KELUARGA DALAM PROSES PEMBELAJARAN ONLINE PADA MASA PANDEMIK COVID-19 DI KOTA PEKANBARU Safitri, Armi Liana Eka; Marnelly, T. Romi
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 8: Edisi II Juli - Desember 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

 This research aims to determine the Adaptation Of Families In The Online Learning Process During The Covid-19 Pandemic In Pekanbaru City, throughthe parents of students at SD Negeri 111 Pekanbaru City. Family adaptation in the online learning process is seen from the provision of facilities and infrastructure, time, economy and the obstacles that exist during online learning to parents. To get the results of the study, the researcher used a descriptive quantitative research method with a total of 63 parents. The results of this study indicate that the majority of family adaptation in the online learning process during the Covid-19 pandemic in Pekanbaru City and economic barriers, parents ‘knowlegde and activities do not really affect it. Adaptation of parents is high so that obstacles do not really affect the process of adaptation online learning that is dones at home. Parents have being a substitute for teachers, parents must take the time to accompany, supervise, and motivate children.   Keywords: Adaptation, Family, Online Learning  
IMPLEMENTASI KEBIJAKAN PEMERINTAH DAERAH DALAM PENANGANAN SAMPAH RUMAH TANGGA DI KECAMATAN KUANTAN TENGAH KABUPATEN KUANTAN SINGINGI TAHUN 2018-2019 Ersi Ariesti; Isril "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 8: Edisi I Januari - Juni 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Everyone has the right to a good and healthy living environment, as stated in Article 28 H paragraph (1) of the 1945 Constitution of the Republic of Indonesia. The constitutional mandate provides a consequence that the government is obliged to provide public services in waste management. To get a good and healthy environment, the Kuantan Singingi Regency Government issued a Regent of Kuantan Singingi Regency Regulation on Kuantan Singingi Regency Policies an Strategies in Management of Household Waste and Household-like Waste Number 44 0f 2018. The target for handling household waste as referred to in Article 2 paragraph (1) letter (b) is 70% (seventy percent) of the total generated household waste.The purpose of this study was to determine the implementation of local government policies in handling household waste in Central Kuantan District which was carried out by the Environmental Agency of Kuantan Singingi Regency.In this study was to determine the implementation theory proposevd by George C.Edward III is known as the Direct and Indirect Impact on Implementation approach model. With the implementation process model consisting of four variables, namely communication, resources, disposition and bureaucratic structure. This study uses a research method with a qualitative research approach and type. This research was conducted in Central Kuantan District, Kuantan Singingi Regency. Data collection techniques by means of interviews and documentation.Based on the result of the study, it can be concluded that the waste management in Central Kuantan District has not been implemented optimally, the overall waste handling process requires active participation from all parties. So that the impact of waste accumulation that is too long does not create new problems for the environment. Keywords; Policy implementation, waste handling 
DAMPAK SOSIAL EKONOMI DALAM PELAKSANAAN PROGRAM TANAH OBJEK REFORMASI AGRARIA (TORA) DI DESA TANJUNG KECAMATAN KOTO KAMPAR HULU KABUPATEN KAMPAR Merza Sinta Lhartipsa; Syafrizal "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 8: Edisi II Juli - Desember 2021
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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This research have been conducted at Tanjung village Koto Kampar Hulu District Kampar Regency Riau Province, in order to evaluate the social and economic impact that have been taken by society after Tanah Obyek Reformasi Agraria (TORA) conducted by Indonesian government. The problems studied in this research are (1) what are the background factors that affected the implementation of TORA program; (2) how about the social and economic impacts that taken by society after the TORA conducted. The methodology used in this research is a quantitative method, which the sampel are Tanjung society who have received  Sertifikat Hak Milik (SHM) from the TORA program. Data in this research was obtained from 87 respondents through a simple random sampling technique, which used a quisioner and observation instruments. These results obtained that the factors affected the implementation of TORA program can be categorized in two types, i.e. technical and non-technical aspects. The technical aspests cocnsist of socialization, participation of society, as well as village government participation. Non-technical aspects are the background knowledge of society, and social economic background (age, education, occupation).  Respondents have a social impact in the category of “high impact” 51 respondents (58,62%); category of “medium impact” 32 respondents (36.78%); category of “low impact” 4 respondents (4.60%).  Meanwhile, the economic impacts that have been taken by respondents are in  the category of “high impact” 7 respondents (8,05%); category of “medium impact” 46 respondents (52.87%); category of “low impact” 34 respondents (39.08%). Based on these data, we can concluded that the society of Tanjung village though the TORA program conducted have high impact in the social and economic life of this society.Based on these data, we can concluded that the society of Tanjung village though the TORA program conducted have high impact in the social and economic life of this society. Key words: TORA, Desa Tanjung,  social-economic impact.
PENGAWASAN CHEF PASTRY DALAM PENYIMPANAN BAHAN DI PARSTOCK PESONNA HOTEL PEKANBARU Vivi Andriani; Andri Sulistyani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Hotel Pesonna has delicious cakes, this is supported by well-done storage and processing. But there are also some errors in its storage. Therefore, storage must always be supervised and supervised, so that material storage is carried out properly so that it can maintain the quality of the material produced and the materials stored can last longer. Pastry chef as the leader in the pasrty room must serve other employees in storing ingredients. This research was conducted to see how the supervision of the pastry chef in the storage of ingredients at the Pesonna hotel Pekanbaru.  Keywords: Chef Pastry, Parstock, Pastry, Hotel
HUBUNGAN ANTARA TINGKAT RELIGIUSITAS DENGAN PERILAKU PROSOSIAL PADA MAHASISWA PENGURUS LEMBAGA DAKWAH KAMPUS UNIVERSITAS RIAU Afri Lizarni; T. Romi Marnelly
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 7: Edisi II Juli - Desember 2020
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Religion serves as a guarantor of the actions of the human in achieving a balance and maintaining a social system prevailing in the community by way of organizing all facets of life using the values and norms.This study aims to determine the level of religiosity, level of prosocial behavior and the correlation between the level of religiosity with prosocial behavior on the student board Lembaga Dakwah Kampus Universitas Riau.This research uses a quantitative inferential approach method. As the reference, this study uses Functional theory (AGIL) from Talcott Parson. The population in this research is all students board of the Lembaga Dakwah Kampus Universitas Riau amounted to 1.738 people, then by using table of the sample from Isaac and Michael obtained a magnitude of a sample of 289 people.Sampling technique in this research is proportional random sampling. The results of the research showed that the overall level of religiosity of the respondents is 81% in the high category, 19% in the medium category and 0% in the low category. The level of prosocial behavior of the respondents is 59.9% in the medium category, 40.1% in the high category, and 0% in the low category.The results of the Pearson Product Moment correlation test showed that the value of the correlation coefficient between the variables of religiosity with variable prosocial behavior that is equal to 0.643 with the sig. 0.000 (sig. <0.05), so that the alternative hypothesis (Ha) in this research can be accepted. That means against a strong and positive correlation between level of religiosity with prosocial behavior on the student board Lembaga Dakwah Kampus Universitas Riau. The results of the simple regression values obtained of the coefficient of determination (r-square) is equal 0,413 that influence the level of religiosity toward prosocial behavior on the student board Lembaga Dakwah Kampus Universitas Riau, amounting to 41,3%, while 58,7% influenced by other variables. Keywords: The Correlation, Religiosity, Prosocial Behavior