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Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik
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Articles 9,313 Documents
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KEPEMIMPINAN TRANSFORMATIF PADA DINAS LINGKUNGAN HIDUP DAN KEBERSIHAN KOTA PEKANBARU TAHUN 2022-2023 Andini, Rani; ,, Ishak
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Transformational leadership has gained attention in the public sector, Transformational leadership has gained attention in the public sector, particularly in how a leader motivates employees to be more innovative and loyal to their performance in order to realize good governance. One example of transformational leadership can be seen in the Department of Environment and Sanitation of Pekanbaru City. This study aims to examine the transformational leadership of the head of the Department of Environment and Sanitation of Pekanbaru City in 2022–2023 based on the theory of transformational leadership. The research method used in this paper is a qualitative descriptive approach, with data collection techniques through interviews and documentation studies. The data were analyzed using the theory of transformational leadership by Bernard M. Bass, which includes four main indicators: Idealized Influence, Inspirational Motivation, Intellectual Stimulation, and Individualized Consideration. The results of the study show that the transformational leadership of the head of the Department of Environment and Sanitation of Pekanbaru City has not fully aligned with the execution of core duties and functions. In the aspect of program and budget planning, there are still weaknesses in accountability, indicating a lack of idealized influence. The lack of innovation in addressing waste issues also shows that intellectual stimulation has not been optimal. On the other hand, the lack of attention to employees reflects the underdeveloped practice of individualized consideration. Moreover, the leadership vision has not fully inspired all staff to improve their work performance (lack of inspirational motivation). To improve transparency and accountability in budget management and policy-making, leaders need to create a work environment that fosters enthusiasm, encourages the exchange of ideas, opens up discussion forums, and holds training programs to develop employee capacityF Keywords: Leadership, Transformative , Transformative Leadership
KEBIJAKAN PENYELENGGARAAN PERPARKIRAN DI KOTA PEKANBARU TAHUN 2021-2023 Fadilah, Muhammad Arief; Susanto, Agus
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to analyze the policy and obstacles faced by the Pekanbaru City Government in implementing the parking retribution policy and to provide recommendations to enhance its effectiveness. The research employs a qualitative approach with in-depth interviews conducted with relevant officials, particularly those in the Parking Management Unit (UPT Perpakiran) of Pekanbaru City. The study is based on George Edward III’s implementation theory, which consists of four key indicators: communication, resources, disposition (attitude), and bureaucratic structure. The findings reveal several major challenges in implementing the parking retribution policy, including insufficient dissemination of information to parking attendants, inadequate supervision, and low public awareness regarding the importance of parking regulations. Additionally, the management of facilities and human resources remains a challenge in ensuring optimal parking services. To address these issues, this study recommends several measures, such as increasing public outreach and training programs for parking attendants, leveraging technology for more efficient supervision, and conducting educational campaigns to raise public awareness of the benefits of parking retribution for urban development. Enhancing communication between parking coordinators and attendants is also crucial to minimizing miscommunication and improving compliance. It is expected that the findings of this study can serve as valuable input for the Pekanbaru City Government in formulating more effective policies for parking management and local revenue enhancement. Keywords: Parking Policy, Communication, Source, Disposition, Birocration.
TRANSFORMASI PELAYANAN SERTIPIKAT ELEKTRONIK DI KANTOR PERTANAHAN KOTA PEKANBARU TAHUN 2023-2024 Putri, Dienda Radya; Febrina, Rury
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Digital transformation in public services has become a primary focus of the government to enhance efficiency, transparency, and accountability within the bureaucracy. One notable form of this transformation is the implementation of electronic land certificates by the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency (ATR/BPN), including at the Land Office of Pekanbaru City. This study aims to analyze the transformation carried out by the government in providing electronic certificate services and to evaluate its impact on the quality of land services from 2023 to 2024. The analysis is based on the transformation theory that emphasizes four key aspects mindset transformation, structural transformation, empowerment, and renewal. This research employs a descriptive qualitative method, with data collected through interviews and document studies. The data are analyzed using the transformation theory proposed by Gouillart and Kelly, focusing on the four aforementioned dimensions, aimed at improving service efficiency, transparency, and accountability. The findings indicate that the transformation of land services through digitalization has facilitated easier access, accelerated administrative processes, and reduced land-related fraud and mafia practices. However, several challenges remain, including technological infrastructure readiness, public digital literacy, and resistance from certain stakeholders. This study recommends enhancing human resource training, strengthening data security systems, and conducting more extensive public outreach to optimize the implementation of electronic land certificates. Furthermore, it is suggested to develop a decentralized data validation application that does not rely solely on a centralized master system. To improve land data quality, collaboration with local sub-district and village offices is also recommended to accelerate data validation processes, thereby supporting the effective issuance of electronic land certificates in the future. Keywords: Public Service, Electronic Certificate, Service Transformation.
PERAN PEMERINTAH DAERAH DALAM RESOLUSI KONFLIK ANTARA PT. TASMA PUJA DI DESA KEPAYANG SARI DAN MASYARAKAT DESA ALIM KECAMATAN BATANG CENAKU KABUPATEN INDRAGIRI HULU Setiawan, Diki Aries; ,, Hasanuddin
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study discusses the existence of approximately 91 HA of 110 HA of land located in the Alim Village area, Batang Cenaku District, Inhu Regency, Riau Province. The land was seized by PT Tasma Puja and is located in Kepayang Sari Village, Batang Cenaku District. The government did not immediately determine the boundary between Kepayang Sari Village and Alim Village. The government's efforts to mediate the conflict have not been successful so far and NGOs and Alim Village feel that the local government is siding with PT Tasma Puja, resulting in violence and threats of land occupation by the community. This study uses conflict management theory (Hidayat, 2016) which is conflict management using a series of techniques or certain steps by a third party or conflicting parties in an effort to minimize the negative impact of conflict and direct destructive conflict into a constructive conflict that benefits all parties. The type of data in writing this thesis is descriptive qualitative where this study explores and analyzes to provide meaning and significance in solving problems. The conclusion of this study is that efforts made to resolve land conflicts in Kepayang Sari Village and Alim Village, Batanag Cenaku District, Indragiri Hulu Regency are meetings at the Kepayang Sari Village office, both from the company PT. Tasma Puja and the community to find the best solution. Keywords: Role of Local Government, Conflict Resolution, PT. Tasma Puja, Aim Village, Kepayang
PELAKSANAAN STANDAR OPERASIONAL PROSEDUR CLEANING SERVICE DI RAUN-RAUN FOODPARK PEKANBARU Ferdian, Simon Faris; Ibrahim, Mariaty
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study examines the implementation of Standard Operating Procedures (SOPs) by public area attendants at the Raun-Raun family and culinary tourist destination in Pekanbaru City, Riau Province. Using qualitative descriptive methods, this study aims to explore how SOPs are implemented in various public areas, such as the café garden, tenant areas, restrooms, live music, prayer rooms, and parking. The results indicate that SOPs are routinely implemented with adjustments to field conditions, both in writing, verbally, and through digital media such as WhatsApp. These SOPs are flexible, encompassing daily routines and situational conditions that arise in the field. It was found that employee knowledge of SOPs is influenced by training, work experience, and direct direction from supervisors. This study suggests the need to strengthen the overall understanding of SOPs to ensure optimal and consistent public service in tourist areas. Keywords: Raun-Raun, Standard Operating Procedures, Cleaning Service, Public Area Attendant, Tourist Destination
PENGEMBANGAN OBJEK WISATA PADA QUEEN STAR WATERPARK DI KABUPATEN SIAK Velicia, Deflin; Yulia, Nur Arini
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to examine the development of Queen Star Waterpark as a tourism destination located in Siak Regency, Riau Province. Queen Star Waterpark is an artificial tourist attraction with great potential to support the local tourism sector's growth. This research uses a qualitative descriptive method with data collection techniques including observation, interviews, and documentation. The findings reveal that Queen Star Waterpark has met the 4A components of tourism development: Attraction, Amenities, Accessibility, and Ancillary Services. However, several challenges remain, such as damaged facilities and a lack of supervision in pool areas. Innovation and improvement in attraction management and supporting facilities are needed to keep this destination appealing and competitive. This study is expected to contribute to the enhancement of the quality and sustainability of water tourism in Siak Regency. Keywords: Tourism Development, Queen Star Waterpark, 4A Components, Siak Regency.
UPAYA INDONESIA MENINGKATKAN EKSPOR KOPI KE MALAYSIA 2018-2021 Pramudita, Lintang; Pahlawan, Indra
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to analyze the efforts undertaken by Indonesia to increase coffee exports to Malaysia during the period from 2018 to 2021. Malaysia is one of the main export destinations for Indonesian coffee in the Southeast Asian region, with a growing trend in coffee consumption, particularly among the younger generation and players in the beverage industry. In this context, Indonesia faces challenges such as competition from other coffee-producing countries like Vietnam and Brazil, as well as increasing demands regarding quality, certification, and complex market preferences. This research employs a descriptive qualitative approach using international political economy theory from a liberalism perspective and the theory of comparative advantage as analytical frameworks. Data were collected through literature review and documentation from secondary sources such as official reports, statistical data, and academic literature. The results of the study show that the Indonesian government's strategy to boost coffee exports to Malaysia includes improving product quality, promoting through international exhibitions and coffee festivals, leveraging the ASEAN free trade agreement (ATIGA), strengthening economic diplomacy, and digitalizing marketing efforts. In addition, support for farmers and MSMEs through training, quality standardization, and the strengthening of infrastructure and logistics also plays a role in maintaining the competitiveness of national coffee exports. Keywords: International Trade, Comparative Advantage, Economic Diplomacy.
EFFECTIVENESS OF THE POLICY OF THE PUBLIC WORKS AND SPATIAL PLANNING DEPARTMENT (PUPR) OF RIAU PROVINCE IN OVERCOMING CONGESTION IN PEKANBARU CITY 2019-2022 Diyanti, Audry; ,, Adlin
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Pekanbaru City is one of the largest economic centers on the island of Sumatra and is included as a city with a high rate of growth, migration, and urbanization. This growth has led to increasingly severe traffic congestion problems, especially in strategic areas such as the SKA Mall and Jalan Sudirman. Traffic congestion is a major problem faced by large cities, a common problem that occurs with high mobility is the problem of increasingly growing community activities. In an effort to address this problem, the local government has implemented the construction of flyovers as a solution to improve traffic flow. Through the Public Works and Spatial Planning (PUPR) Department of Riau Province, the construction of a flyover to overcome congestion. To determine the effectiveness of the policies that have been issued and using the theory from Riant Nugroho 2018 which consists of 5 indicators: appropriate policy, appropriate implementation, appropriate target, appropriate environment, and appropriate process. The research method for this thesis uses a qualitative descriptive approach. This study aims to provide a comprehensive overview of the effectiveness of the flyover construction policy and its impact on traffic congestion in Pekanbaru City The construction of flyovers in Pekanbaru City has had a positive impact in reducing traffic congestion. However, there are still aspects that need to be improved to achieve optimal effectiveness in infrastructure policies. By improving policy planning, implementation, and evaluation, it is hoped that future infrastructure development will be more effective in addressing congestion and improving the quality of life for residents of Pekanbaru City. This research is expected to serve as a reference for policymakers and future researchers in the fields of transportation and infrastructure development. Keywords : Effectiveness, Policy, Congestion
PROMOSI JASA PERJALANAN HAJI DAN UMROH PADA PT. CAHAYA HATI WISATA RELIGI DI KOTA PEKANBARU PROVINSI RIAU Meishafa, Khaila; Ibrahim, Mariaty
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to determine the promotional strategy for Hajj and Umrah travel services implemented by PT. Cahaya Hati Wisata Religi in Pekanbaru City, Riau Province, and the obstacles encountered in its implementation. Promotion is a crucial aspect of the religious travel industry to attract pilgrims and face market competition. This study used a descriptive qualitative approach, with data collection techniques through observation, interviews, and documentation. The results indicate that PT. Cahaya Hati Wisata Religi uses four promotional mix tools: advertising (brochures, posters, banners), sales promotion (price discounts and bonus prayer equipment), publicity (media publications and religious events), and personal selling (direct approaches through representatives and communities). Digital promotion through social media such as Instagram, WhatsApp, and YouTube also plays a significant role in increasing marketing reach. Obstacles faced include intense competition among travel agencies, building pilgrim trust, and maintaining service quality. The promotional strategy implemented has helped the company expand its market and strengthen its position in the religious travel services industry. Keywords: Promotion, Travel Services, Hajj and Umrah, PT. Cahaya Hati Wisata Religi, Pekanbaru.
PELAKSANAAN GOOD GOVERNANCE OLEH SATGAS KOMUNITAS KAMPUNG PERLINDUNGAN PEREMPUAN DAN ANAK (DULREMPAK) KOTA DUMAI TAHUN 2023 Ahmad, Rudi Purwana; ,, Wazni
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Good governance is an absolute necessity for the majority of the people in order to create a political system of government that is more in favor of the people's interests in accordance with universal democratic principles. This study discusses the Implementation of Good Governance by the Task Force for the Protection of Women and Children Village Community (DULREMPAK) of Dumai City. The purpose of this study is to describe the Implementation of Good Governance by the Task Force for the Protection of Women and Children Village Community (DULREMPAK) of Dumai City. The theory used in this study is Good Governance according to the Indonesian Transparency Society (MTI) in Amir Faisol (2006). This study uses a qualitative method with data collection techniques using Interview Techniques and Literature Study. For data sources for the Implementation of Good Governance by the Task Force for the Protection of Women and Children Village Community (DULREMPAK) of Dumai City, a descriptive qualitative research approach is used. The results of the study explain that the Implementation of Good Governance by the Task Force for the Protection of Women and Children Village Community (DULREMPAK) of Dumai City uses 6 (six) indicators, namely, community participation, rule of law, transparency, justice, effectiveness and accountability. Even though there are still several obstacles in terms of budget, implementation and human resources, the Dumai City Women and Children Protection Community is able to realize several indicators of Good Governance. Kata Kunci:Pelaksanaan,Good Governance,

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