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PENGARUH CUSTOMER EXPERIENCE DAN PRODUCT QUALITY TERHADAP CUSTOMER SATISFACTION MELALUI BUYING DECISION PRODUK OUTDOOR GEAR EIGER DI KOTA PEKANBARU -, Muhammad Al Madani
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 7, No 2 (2024): : (Juli - Desember)
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study was conducted with the aim of knowing the effect of Costumer Experience and, Product Quality on Customer Satisfaction through Buying Decision in Pekanbaru city community. The population in this study were the people of Pekanbaru city who had shopped at Eierg products in Pekanbaru City. Sampling in this study was carried out using purposive sampling technique using the hair et al. formula, so that the number of samples in this study were 135 respondents. The data analysis method of this study uses the Structural Equation Modeling - Partial Least Square (SEM-PLS) analysis method with SmartPLS software version 4.1.0.2. The results showed that there is a positive and significant influence between Costumer Experience on Buying Decision. There is a positive and significant influence between Product Quality on Buying Decision. There is a positive and significant influence between Buying Decision on Customer Satisfaction. There is a positive and significant influence between Costumer Experience on Customer Satisfaction through Buying Decision. There is a positive and significant influence between social media marketing on Costumer Satisfaction through Buying Decision. Keywords: Costumer Experience, Product Quality, Buying Decision and Costumer Satisfaction.

ANALISIS PENAWARAN (LABOR SUPPLY) TENAGA KERJA PADA MASA PANDEMI COVID-19 DI PROVINSI RIAU TAHUN 2020-2021 ,Lapeti Sari, Eko Susanto , Yusni Maulida
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 10, No 1 (2023): (Januari - Juni)
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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The Covid-19 pandemic has greatly affected the community's economy and the sustainability of work. This study aims to analyze labor bidders during the Covid-19 pandemic in Riau Province in 2020-2021. This research uses quantitative research methods with descriptive analysis tools. The results of this study indicate that social restrictions on a regular basis resulted in a slowdown in the economy during the Covid-19 pandemic in Riau Province. The main factor that influences the high low supply of labor during the Covid-19 pandemic in terms of the labor force that works is the presence of added workers and labor shifting. While what affects the unemployment rate is the existence of: Business bankruptcy; Termination of employment, well as; The manpower was laid off. Keywords: Pandemic, Labor Supply

PENGARUH KOMITMEN ORGANISASI, JOB INSECURITY DAN DISIPLIN KERJA TERHADAP TURNOVER INTENTION KARYAWAN OUTSOURCING PADA PT. TIGA JANGKAR UTAMA DEPOK Radisya, Winari; Machasin, Machasin; Dewita, Ningsih Suryati
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 10, No 1 (2023): (Januari - Juni)
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to determine the effect of organizational commitment, job insecurityand work discipline on the turnover intention of outsourcing employees at PT. TigaJangkar Utama. In this study, data collection was carried out by distributingquestionnaires using the proportional stratified random sampling method. Thepopulation in this study were outsourced employees of PT. Tiga Jangkar Utamawith a sample of 99 employees. While the data analysis used is multiple linearregression analysis with SPSS 22 tools.Based on the results of the analysis, it wasfound that simultaneously organizational commitment, job insecurity and workdiscipline had a significant effect on turnover intention. Organizationalcommitment has a negative and significant effect on turnover intention. Jobinsecurity has a positive and significant effect on turnover intention. And workdiscipline has a negative and significant effect on turnover intention. With acoefficient of determination of 0.634 which means organizational commitment, jobinsecurity and work discipline have an influence of 63,4% on the Turnoverintention of outsourcing employees, while the remaining 36.6% describes otherindependent variables not observed in this study. Keywords: Organizational commitment, job insecurity , work discipline andturnover intention

PENGARUH LIKUIDITAS, SOLVABILITAS DAN AUDIT EFFORT TERHADAP AUDIT REPORT LAG (Studi Empiris Pada Perusahaan Sektor Pertambangan Yang Terdaftar Di Bursa Efek Indonesia Tahun 2017-2019) , Meilda Wiguna, Reni Sonia ,Hardi
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 10, No 2 (2023): (Juli - Desember )
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to examine and analyze again about (1) the effect of Liquidity on Audit Report Lag, (2) the effect of Solvability on Audit Report Lag, (3) the effect of Audit Effort on Audit Report lag. The population of this study are mining sector companies listed on the Indonesia Stock Exchange for the 2017-2019 period with a total of 47 companies. The sample used in this study were 35 companies with a total data of 105 companies' financial statements in 3 consecutive years. The sampling technique was carried out using a purposive sampling method. The method of data analysis in this study is to use (Statistical Package for the Social Sciences) using SPSS Software version 25.0. The results showed that liquidity has an effect on audit report lag, solvency has an effect on audit report lag, and audit effort has an effect on audit report lag. So, the conclusion of this study is that all hypotheses are accepted. Keywords: Liquidity, Solvability, Audit Effort, Audit Report lag.

PENGARUH CUSTOMER EXPERIENCE DAN PRODUCT QUALITY TERHADAP CUSTOMER SATISFACTION MELALUI BUYING DECISION PRODUK OUTDOOR GEAR EIGER DI KOTA PEKANBARU Al Madan, Muhammad; Nursanti, Aida; Asrilsyake, Sharnuke
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 11, No 2 (2024): : (Juli - Desember)
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study was conducted with the aim of knowing the effect of Costumer Experience and, Product Quality on Customer Satisfaction through Buying Decision in Pekanbaru city community. The population in this study were the people of Pekanbaru city who had shopped at Eierg products in Pekanbaru City. Sampling in this study was carried out using purposive sampling technique using the hair et al. formula, so that the number of samples in this study were 135 respondents. The data analysis method of this study uses the Structural Equation Modeling - Partial Least Square (SEM-PLS) analysis method with SmartPLS software version 4.1.0.2. The results showed that there is a positive and significant influence between Costumer Experience on Buying Decision. There is a positive and significant influence between Product Quality on Buying Decision. There is a positive and significant influence between Buying Decision on Customer Satisfaction. There is a positive and significant influence between Costumer Experience on Customer Satisfaction through Buying Decision. There is a positive and significant influence between social media marketing on Costumer Satisfaction through Buying Decision. Keywords: Costumer Experience, Product Quality, Buying Decision and Costumer Satisfaction.

PENGARUH LINGKUNGAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA PERAWAT RUMAH SAKIT LANCANG KUNING PEKANBARU -, Dea Adinda
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 7, No 1 (2024): : ( Januari - Juni )
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to determine the influence of the work discipline on the performance of nurses at Rumah Sakit Lancang Kuning Pekanbaru. The population in this study were all nurses who worked at Rumah Sakit Lancang Kuning Pekanbaru as many as 60 people. Sampling uses the census menthod, namely taking the entire population as a research sample. The data analysis used is descriptive analysis, with quantitative analysis tools, namely multiple linear regression with the help of the SPSS program. Based on the test results, it was found that work environment variables and work discipline had a partially positive and significant effect on nurse performance. The results of the F test also show that the work environment and work discipline variabels simultaneously have a positive and significant effect on nurses performance. Keywords : Work Environment, Work Discipline And Nurses Performance.

ANALISIS PEMANFAATAN BANK SAMPAH UNTUK PENINGKATAN PENDAPATAN BAGI NASABAH BANK SAMPAH DALANG COLLECTION DI KOTA PEKANBARU ,Eriyati, Desi Azzahra ,Hendro Ekwarso
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 10, No 2 (2023): (Juli - Desember )
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to find out how the use of the Garbage Bank to Increase Customer Income of the Dalang Collection Garbage Bank in Pekanbaru City. The research method is carried out by first collecting existing data and then clarifying, analyzing, then interpreting it so that it can provide solutions to problems. Based on the descriptive analysis of how the use of the Garbage Bank to Increase Customer Income of the Dalang Collection Garbage Bank in Pekanbaru City shows that all respondents (100%) before joining the Dalang Collection had no income but after joining the average income was 88.63% (39 people) of respondents who get income from making products as much as IDR 10,000-IDR 300,000 / month. The research also found that there were 9% (4 people) of respondents who earned income from making products as much as Rp.410,000-Rp.655,000/month. There are also 2.27% (1 person) of respondents who earn from making products as much as Rp.310,000-Rp.400,000/month. And income of Rp. 11.855.000 with an average total income of Rp. . 269.432 in a 1 month period. Keywords: Employment, Waste Savings, Customer Income.

PENGARUH BUDAYA ORGANISASI, SELF EFFICACY DAN SEMANGAT KERJA TERHADAP KINERJA KARYAWAN DIVISI PRODUKSI PT. MESKOM AGRO SARIMAS BENGKALIS , Rio Jonnes M, Marpaung, Rezki Ananda , Samsir
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 10, No 2 (2023): (Juli - Desember )
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to determine the effect of organizational culture, self-efficacy and morale on the performance of production division employees at PT. Meskom Agro Sarimas Bengkalis. The population is 70 people with a total sample of 70 people. The analytical method used in this study is quantitative descriptive with the Multiple Linear Regression Analysis technique using SPSS version 25. The results of this study indicate organizational culture (X1) has a significant effect on performance (Y), self-efficacy (X2) has a significant effect on performance (Y) , Work enthusiasm (X3) has a significant effect on performance (Y) with F count (75.390) > F table (2.74) and a significant 0.000 <0.05 means that simultaneously organizational culture, self-efficacy and morale have an influence on employee performance production division of PT. Meskom Agro Sarimas Bengkalis with an adjusted r squared value of 0.764 or 76.4%. Keywords: Organizational Culture, Self Efficacy, Work Spirit, Performance

PENGARUH KUALITAS PELAYANAN, PERSEPSI HARGA TERHADAP KEPUASAAN DAN LOYALITAS PELANGGAN MENGGUNAKAN DMI SEND DI KOTA DUMAI -, Nur Ainni Rahmayanti
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 7, No 1 (2024): : ( Januari - Juni )
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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The research aims to analyze the influence of service quality, price perception on customer satisfaction and loyalty using DMI SEND in Dumai City. This research is quantitative research and primary data was collected using a questionnaire as an instrument to prove the results of the research. The population in this study were Dumai city residents who had used DMI SEND in Dumai city. The sampling technique used was non-probability sampling with purposive sampling with sample criteria that could become correspondents being people who had used DMI SEND in Dumai City at least twice, aged 17 years and over and lived in Dumai City. The subjects of this research were 126 respondents. For data analysis using path analysis with the statistical program for social science (SPSS) 25. The results of the research show that service quality and price perception have a positive and significant effect on customer satisfaction and loyalty in using DMI SEND in Dumai City, service quality has a positive and significant effect on customer loyalty through customer satisfaction, and customer satisfaction has a positive and significant effect on customer loyalty using DMI SEND in Dumai City in Dumai City. Keywords: service quality, price perception, customer satisfaction, customer loyalty

PENGARUH PENGAWASAN DAN STRES KERJA TERHADAP KEPUASAN KERJA PARAMEDIS RUMAH SAKITAZ–ZAHRA KECAMATAN UJUNGBATU KABUPATEN ROKAN HULU Agustina, Lestari Ria; Zulfadil, Zulfadil; Arwinence, Pramadewi
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 10, No 1 (2023): (Januari - Juni)
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to determine the effect of Supervision and Job Stress onJob Satisfaction of Paramedics at Az–Zahra Hospital, Ujungbatu District, RokanHulu Regency. The population in this study were all employees working at AzZahra Hospital Ujungbatu, totaling 78 people. In this study, the sample used was30 samples of paramedical employees. Sampling used a purposive samplingmethod. The primary data in this study were obtained through interviews anddistributing questionnaires to prove the research results. The hypothesis testing inthis study was using multiple linear analysis with the help of the SPSS program.The results showed that: 1) partial job supervision had a significant effect onparamedics' job satisfaction in hospitals, 2) partial work stress had no significanteffect on paramedics' job satisfaction in hospitals, 3) supervision and work stresshad a joint effect significant effect on paramedic job satisfaction. Keywords: Supervision, Job Stress, Job Satisfaction

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Journal Mail Official
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Kota pekanbaru,

Riau

INDONESIA