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Jurnal Informatika
Published by Institut Informatika dan Bisnis Darmajaya
ISSN : 16933877     EISSN : 24071544     DOI : http://dx.doi.org/10.30873/ji.v20i2
Core Subject : Science,
Computer Science & IT
Jurnal Informatika. Jurnal Informatika adalah jurnal cetak dan elektronik sebagai media untuk mempublikasikan hasil penelitian dan pemikiran kalangan akademisi, peneliti dan praktisi bidang informatika. Jurnal Informatika Terbit 2 kali dalam setahun yaitu Bulan Juni dan Desember dengan No. ISSN : 1693-3877 dan No. e-ISSN : 2407-1544.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 308 Documents
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Sistem Informasi Monitoring dan Evaluasi Kinerja Service Center Menggunakan Performance Dashboard Pradana, Kelvin; Utomo, Agus Prasetyo; Mariana, Novita
Jurnal Informatika Vol 24 No 2 (2024): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v24i2.635

Abstract

This research focuses on the development of a performance dashboard application to measure Key Performance Indicators (KPIs) such as the Customer Satisfaction Index (CSI) and Net Promoter Score (NPS). The main issue is the inaccurate measurement of customer satisfaction, making it difficult for management to make the right decisions in designing business strategies. The system development methodology is the Rapid Application Development (RAD) approach, which allows for quick and efficient application development. This system enables the company to effectively monitor and analyze performance data that can aid in better decision-making. With the information provided by this system, the company can adjust its business strategies to improve customer satisfaction, increase loyalty, and achieve its business goals. The research findings show that this dashboard system can provide more accurate insights into customer satisfaction and loyalty, which in turn helps the company improve service performance, address weak areas, and plan more measurable strategic steps to effectively achieve business goals
Implementasi Pemasaran Digitalisasi Jasa Fotografi Berbasis Web Linda, Deppi; Nurlistiani, Rini; Nursiyanto, Nursiyanto; Zulkarnaini, Zulkarnaini; Purnomo, Hendri
Jurnal Informatika Vol 24 No 2 (2024): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v24i2.746

Abstract

As the digital era develops, the need for photography services is increasing. To meet their needs, many individuals and organizations seek photography services for various purposes, such as personal photo shoots, weddings, and other photography packages. When booking a photography studio, we often encounter obstacles such as the difficulty of finding a suitable studio, determining the price and package, and the slow booking process. By digitalization web-based photography service booking market, we have found a solution that allows customers to easily search for photography studios, view portfolios, and compare prices and packages offered. This allows the photography studio to expand its market reach, faster reservations, and improve the quality of its services. They used PHP programming language and Extreme Programming (XP) method to create a web-based information system to design a photo booking marketplace. The system aims to simplify the process of online photo booking in the region
Pengembangan Aplikasi Sistem Penjualan Kaos Berbasis Android Untuk Usaha Konveksi Mustova, Royyan; Pramudwiatmoko, Arif
Jurnal Informatika Vol 24 No 2 (2024): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v24i2.966

Abstract

The advancement of information technology in the era of globalization has opened up new business opportunities through electronic transactions. This is regulated in Law Number 7 of 2014 concerning Trade, which drives the rapid development of e-commerce. The internet and information technology, especially Android devices, have changed people's shopping patterns as well as the way manufacturers promote their products. An example is Rfour Clothing, a fashion business from Wonogiri that focuses on selling truck-themed t-shirts. To overcome the obstacles in offline sales methods and untidy transaction recording, researchers developed an Android-based application for Rfour Clothing with the Rapid Application Development (RAD) method that presents online ordering features, payment gateways, and web based admin dashboards used to manage goods and manage transaction results, so that they can support future business growth; further research is recommended to improve the quality of the interface, add notification features, and strengthen application security to provide a user experience
Model Pelacakan Objek Berbasis YOLO-OCSort Untuk Estimasi Kepadatan Lalu Lintas Linda, Deppi; N; Agus, Isnandar
Jurnal Informatika Vol 25 No 1 (2025): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v25i3

Abstract

Accurate traffic density estimation is a crucial component in intelligent transportation systems for optimizing urban trafficmanagement. This research develops an object tracking model based on YOLOv8 and Online Clustering SORT (OCSort) integration for realtime trafficdensity estimation. YOLOv8 is used as a highaccuracy object detector, while OCSort implements a tracking algorithm with observationcentric association approach to overcome conventional tracking limitations in handling nonlinear motion and temporal occlusion. Comprehensive evaluation was conducted using MOT17FRCNN benchmark Dataset for tracking performance measurement and UADETRAC Dataset subset for computational performance analysis. The system was tested on Intel Core i7 Generation 13 hardware, 32 GB RAM, and NVIDIA GeForce RTX 3060 12 GB VRAM. Evaluation results show MOTA of 0.4910, MOTP 0.9072, and IDF1 0.6702 with very low identity switches (7 occurrences) and 65 fragmentations. Comparison with stateoftheart methods using 2001 frames demonstrates significant YOLOOCSort superiority in computational efficiency with best processing time of 118.01 seconds, outperforming ByteTrack (146.98s), BoTSORT (161.91s), and DeepSORT (152.33s). The system achieves endtoend FPS of 17.0, model processing time 33.8 ms per frame, and detects average 20.1 objects per frame with confidence score 0.608. Statistical analysis with 95% confidence interval confirms consistency and reliability of evaluation results. The contribution of this research is empirical validation of YOLOv8OCSort integration effectiveness that produces optimal balance between tracking accuracy and computational efficiency for realtime traffic cmonitoring applications.
E-Goverment Pada Pekon Berbasis Web Mobile (Studi Kasus Way Sindi Hanuan) susilowati, Tri; Taufik; Andriyani, Novita
Jurnal Informatika Vol 25 No 1 (2025): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v25i11

Abstract

Way Sindi Hanuan for visitors and is the basis for further tourism development. In this very modern era, people are required to know developments in existing technology. Currently, Pekon Way Sindi Hanuan still uses a manual system in providing information, which ultimately means that the public cannot get the information they need at any time, so there is a lot of unknown information. The aim of this research is to build e-government in the Way Sindi Hanuan pekon based on Web Mobile to improve services to the Pekon community, and introduce the Way Sindi Hanuan pekon tourist attraction, so that many tourists visit the Way Sindi pekon. E-gov was built using SDLC, DFD and ERD methods in the mobile web design process. This system will have several features, namely the Pekon profile, population data and related information on Pekon. The results of this research are able to assist Pekon officials in conveying information to the public and become a means of providing information on Pekon Way Sindi Hanuan tourism for visitors and become the basis for further tourism development
Penerapan Metode Convolutional Neural Network Dalam Klasifikasi Kesegaran Ikan Mungkus Berdasarkan Citra Mata dan Insang Ikan Darnita, Yulia; Putra Andika, Febby; Wibowo, Sastya Hendri; Saputera, Surya Ade; Maria Veronika, Nuri David
Jurnal Informatika Vol 25 No 1 (2025): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v25i4

Abstract

Mungkus fish (Sicyopterus stimpsoni) is a type of freshwater fish that is a typical mascot of Kaur Regency, Bengkulu Province. This fish lives in clear, fast-flowing waters, and is known for its ability to stick to rocks using a special structure on its stomach called cupak. Mungkus fish has high economic value and is consumed daily by the local community. However, high demand is not balanced with adequate availability, resulting in increasingly expensive prices. In addition, the lack of public knowledge regarding the assessment of fish freshness causes the risk of consuming fish that is not fresh, which has the potential to endanger health. Traditional assessment of fish freshness based on physical parameters such as eyes, gills, and meat texture is considered less accurate and requires special expertise. Therefore, this study proposes the use of Convolutional Neural Network (CNN) to classify the freshness of mungkus fish based on eye and gill images. CNN is able to extract complex features from images without the need for manual extraction. The application of this method is expected to provide an objective, efficient, and accurate solution in assessing the freshness of mungkus fish, as well as being beneficial for fishermen and consumers.
Sistem Pendukung Keputusan Seleksi Penerimaan Karyawan Dengan Metode SAW aris tantowi, akhmad; Inalawie, Reggie
Jurnal Informatika Vol 25 No 1 (2025): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v25i6

Abstract

This research aims to develop a decision support system for employee recruitment at PT. Syifatech Tegalindo using the Simple Additive Weighting (SAW) method. The company's current recruitment process is still manual, often resulting in subjective decisions and inconsistent selection results. This study implemented the SAW method to provide objective and consistent recommendations for employee selection based on predetermined criteria including interviews, competency tests, academic grades, work experience, and personality. The system was developed using PHP and a MySQL database. Test results showed that the SAW method can provide accurate ranking recommendations for prospective employees compared to manual selection by Human Resources experts. Implementation of this system is expected to improve the quality of employee recruitment decisions and reduce the time required for the selection process..
Sistem Pemilihan Vendor Instalasi Menggunakan Metode Analytical Hierarchy Process dan Simple Additive Weighting Achmad Birowo; Hauzan, Muhammad; Aris Tantowi, Akhmad
Jurnal Informatika Vol 25 No 1 (2025): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v25i7

Abstract

Telecommunication companies in carrying out network infrastructure development cannot be separated from the existence of cooperative relationships with vendors. Considering the importance of vendor selection, an information system in the form of an application is needed to make vendor selection can be done systematically and structured. This study aims to facilitate employees in selecting vendors, analyze employee knowledge in the vendor selection process, and implement a decision support system using a combination of the Analytical Hierarchy Process (AHP) and Simple Additive Weighting (SAW) methods. The research will be carried out in several research stages. Where, data collection is carried out through in-depth interviews, observations, and literature studies. This study involves the stages of identifying key criteria in vendor selection and determining the types of attributes of each criterion according to the SAW method, formulating a pairwise comparison matrix to determine the weight of the criteria according to the AHP formula, then calculating the best vendor ranking based on the results of the SAW calculation. The results of this study are to facilitate employees in implementing network infrastructure installation services, a support system application has been created and designed that can assist in decision making when selecting vendors. Vendor selection data has been implemented through a strategically computed system, which is able to store and manage data well so as to increase its security.
Pengukuran Perilaku Penggunaan Mobile Ticketing: Perspektif Unified Theory of Acceptance and Use of Technology Fiska, Yushar; Wasilah
Jurnal Informatika Vol 25 No 1 (2025): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v25i9

Abstract

The digital transformation of the public transportation sector has driven various service innovations, including the emergence of mobile ticketing applications that allow users to book tickets independently. Access by KAI is the official digital platform of PT Kereta Api Indonesia, offering services such as ticket booking, schedule checking, and access to e-boarding passes. Although the application has achieved a high number of downloads and users, some individuals have reported technical issues and suboptimal user experiences. This study investigates the influence of constructs within the UTAUT3 framework on behavioral intention and actual usage behavior of the Access by KAI application. UTAUT3, as applied in this study, includes the constructs from UTAUT2, with the addition of Personal Innovativeness in IT (PIIT) to reflect users’ inclination to adopt new technologies. A total of 211 respondents participated in this quantitative study, which was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that Facilitating Conditions and Personal Innovativeness in IT significantly affect Behavioral Intention, while Behavioral Intention and Habit significantly influence Use Behavior. Among all constructs, Habit was identified as the most dominant. The high R² value indicates strong explanatory power, while the Q² value confirms the model’s predictive relevance. This study reinforces the applicability of UTAUT3 in the context of mobile ticketing and provides practical insights for application developers to enhance user experience and engagement.
Prototype Aplikasi Informasi Wisata Kabupaten Lebong Berbasis Android pebriano, pigo; Abdullah, Dedy; Khairullah; Hidayah, Agung Kharisma
Jurnal Informatika Vol 25 No 1 (2025): Jurnal Informatika
Publisher : Institut Informatika Dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jurnalinformatika.v25i8

Abstract

This research is motivated by the lack of a structured and easily accessible tourism information system in Lebong Regency, despite its significant potential in natural, cultural, and historical tourism. The aim of this study is to design and develop a prototype of a tourism information application based on Android that presents destination data in a structured and interactive manner. The methodology used is the Prototype method, consisting of communication, quick design, construction, and testing stages. The application was developed using the Kodular platform and supported by Firebase and Google Spreadsheet for data storage. The application provides information about tourist attractions, hotels, culinary spots, gas stations, local history, and location routes. The results indicate that the application successfully presents comprehensive and accurate tourism information and offers a positive user experience based on Black Box testing and user questionnaires. In conclusion, this application serves as an effective digital medium for supporting tourism promotion and assisting tourists in planning their visits to Lebong Regency.

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