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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
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Search results for , issue "Vol. 22 No. 2 (2024)" : 20 Documents clear
The Effect of Transactional Leadership, Transformational Leadership, Creative Self Efficacy on Innovative Work Behavior and Employee Performance Moderated by Digital Literacy Effiyaldi, Effiyaldi; Mulyono, Herry; Suratno, Eddy; Pasaribu, Johni Paul Karolus
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.04

Abstract

Innovative Work Behavior and Employee Performance moderated by Digital Literacy has many benefits. To get these benefits, it is necessary to have the roles that supports the creation of Innovative Work Behavior and Employee Performance moderated by Digital Literacy. The purpose of this study is to build an understanding of the roles of Transactional Leadership, Transformational Leadership, Creative Self-efficacy In Innovative Work Behavior and Employee Performance moderated by Digital Literacy. The nature of this study is explanatory research.Data collection through questionnaire.The sampling method was target sampling. The sample size was 250 SME employees in Jambi city, and structural equation modeling (SEM) with his AMOS software was used for data analysis. The results of this study suggest that Transactional Leadership, Transformational Leadership, Creative Self -efficacy has a significant effect on Innovative Work Behavior and on Employee Performance. Digital Literacy strengthens the link between Innovative Work Behavior and Employee Performance. From the data it is recommended to increase the Transactional Leadership, Transformational Leadership, Creative Self-efficacy, and Digital Literacy to Improve the Innovative Work Behavior and Employee Performance.
Mediation of Entrepreneurial Motivation: The Role of Entrepreneur Learning, Self-Efficacy and Family Environment in Increasing Interest in Entrepreneurship Martini, Ida Ayu Oka; Sari, Desak Made Febri Purnama; Sarmawa, I Wayan Gde; Qomariah, Nurul; Ridwan, Wachid
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.02

Abstract

The recovery period from the COVID-19 pandemic has stimulated the acceleration of economic recovery in Indonesia, but the availability of job opportunities is still not optimal. In response, students' entrepreneurial interests must always be improved. The aim of this research is to analyze the influence of entrepreneurial learning, self-efficacy, and family environment, motivation and entrepreneurial interest. This research was designed as quantitative research with a causal type of research. The population in this research was all Denpasar Bali Private University students, with a sample of 250 students. The sampling technique uses purposive random sampling. The data in this research was obtained through a survey method using a questionnaire. The data analysis technique uses partial least squares. The research results show that entrepreneurial learning, self-efficacy, and family environment have a significant effect on entrepreneurial motivation. Likewise, self-efficacy, family environment, and entrepreneurial motivation also have a significant influence on entrepreneurial interest. However, entrepreneurial learning does not have a significant influence. Entrepreneurial motivation can act as a mediator in the influence of family environment on entrepreneurial interest but not on entrepreneurial learning and self-efficacy. It is hoped that this research can become a reference for the Government to develop strategies to fulfill the target of an entrepreneurial ratio of at least 4% of the population in order to accelerate Indonesia to become a developed country by 2045.
Sharia Retail Store Service Standards Based on Customer Preferences in the Cooperative Ecosystem Hakim, Abdurrahman; Suryadi, Nanang; Huda, Choirul
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.05

Abstract

Cooperative-based Islamic retail businesses need to measure and improve their service performance to increase customer satisfaction to be superior in competitive markets. The adaptation of the SERVQUAL (service quality) measurement to the RSQS (retail service quality scale) scale has no sharia and co-operative dimensions. Therefore, the RSQS scale needs to be adapted to be SC-RSQS (Sharia_Co-operative_Retail Service Quality Scale) with the addition of sharia and cooperative dimensions. This adaptation has been validated by the panel of experts. On the other hand, SERVPERF (service performance) serves as a solution to the SERVQUAL weaknesses in measuring service performance. Satisfaction- and dissatisfaction-causing factors can be classified using Kano's Model. Records of consumer desires are needed to qualitatively fill deeper substances, which are analyzed using coding analysis. The integration of SC-RSQS in SERVPERF and Kano's Model was emphasized in this paper and was clarified using the coding analysis of customer records. This paper aimed to measure service performance, categorize customer requirements, and identify things that need to be considered in improving the performance of the 212 Mart cooperative retail store service in South Jakarta, Indonesia. The results show the level of satisfaction of cooperative members as the main consumers of this business is lower than non-cooperative members, 87% of customer requirements are in one-dimensional category, and the potential for customer dissatisfaction is higher than the potential satisfaction. 212 Mart must give cooperative members greater benefits than non-cooperative members, be more sensitive in providing services, and try to be more communicative with customers, especially cooperative members.
Revolutionizing Payment Trends: Balipay E-Wallet Technology Acceptance with Trust Mediation Melianthi, Ni Kadek Indah; Darma, Gede Sri
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.12

Abstract

The trend towards a cashless society in Indonesia is rapidly advancing, driven by the introduction of Bank BPD Bali's innovative e-wallet, Balipay. However, the bank faces significant challenges amidst escalating competition from other e-wallet products. This research addresses these challenges by examining the factors influencing users' interest in adopting and using Balipay. Utilizing the Technology Acceptance Model (TAM), the study considers perceived usefulness, perceived ease of use, and additional constructs related to perceived security and trust regarding the Balipay e-wallet. Data for the research was collected through an online survey involving 180 active Balipay users in Bali, and the analysis was conducted using Structural Equation Modeling (SEM) through the SmartPLS 4 tool. The findings indicate that perceived usefulness has a significant and positive impact on user interest, whereas perceived ease of use and security perception do not significantly affect user interest. Furthermore, the study reveals that perceived usefulness, ease of use, and security positively and significantly influence user trust. Trust mediates the relationship between perceived usefulness, ease of use, and security concerning user interest in Balipay. In practical terms, the research offers valuable insights for e-wallet service providers like Balipay, enhancing their understanding of user behavior. Service providers are also obliged to prioritize user-related interests, with the aim of increasing interest while building and maintaining a higher level of trust. Therefore, this research was conducted with the aim of providing us with an in-depth understanding of various user behaviors and providing concrete guidance for service providers to face the challenges of a larger and more dynamic market.
Innovation and Firm Competitiveness as Intervening Variables in Improving Financial Performance of MSMEs Soesetio, Yuli; Soetjipto, Budi Eko; Handayati, Puji; Winarno, Agung; Rudiningtyas, Dyah Arini; Mawardi, Moh. Cholid; Realita, Tasnim Nikmatullah
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.16

Abstract

Micro, small, and medium enterprises (MSMEs), especially those operating in the craft industry, often remain overlooked and receive minimal attention from researchers and policymakers even though they have an important role in increasing exports and employment in Indonesia. Nevertheless, craft MSMEs face significant challenges in maximizing innovation and enhancing competitiveness to improve financial performance. Hence, this study aims to investigate how innovation and firm competitiveness influence the financial performance of craft MSMEs. This study utilizes the SEM AMOS analysis tool with data from 403 business actors across three craft centers in West Java: Tasikmalaya, Majelengka, and Bandung. The findings reveal that product, process, and green innovation significantly influence and partially mediate the connection between entrepreneurial orientation and competitiveness. Competitiveness completely mediates the influence of product and green innovation on craft MSMEs' financial performance. Meanwhile, process innovation significantly impacts financial performance both directly and indirectly, emphasizing its importance in enhancing competitiveness and financial outcomes. Continuous improvement and innovation are crucial for boosting competitiveness and financial performance.
Millennials and Z's Intention to Leave: Leadership, Work Environment, Workload, Flexible Work, Job Satisfaction Pertiwi, Ni Made Marlynia Sukma; Prena, Gine Das
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.03

Abstract

Intention to leave from millennial and z generation employees in the company is quite high. This will cause problems for the company's sustainability in the future. This research was conducted in the retail industry of WHSmith Indonesia which is spread across 3 regions of Bali, Jakarta and Makassar, which aims to investigate the factors that influence employee intention to leave, there are transformational leadership, work environment, workload, and flexible work arrangement using job satisfaction as a mediating variable. In this study using 168 millennial and z generation employees in WHSmith who participated in filling out questionnaires using SEM-PLS and uses a millennial and z generation multigroup test with the SmartPLS 4 analysis tool. The results showed that transformational leadership and work environment had no effect on intention to leave, workload had a positive effect on intention to leave, meanwhile flexible work arrangement and job satisfaction had a negative effect on intention to leave, transformational leadership, work environment, and flexible work arrangement have a positive effect on job satisfaction, meanwhile workload has a negative effect on job satisfaction, transformational leadership, work environment, and flexible work arrangement have a negative effect on intention to leave through job satisfaction as a mediating variable, meanwhile workload has a positive effect on intention to leave through job satisfaction as a mediating variable among WHSmith employees. The results of multigroup analysis are also discussed in this study. This research provide insight for the WHSmith company regarding the causes of intention to leave in the millennials and z generations, so the company can have loyal employees in the future.
An Evaluation on the Implementation of Management Control in Industrial Companies According to Contingency Theory Nugraha, Adri Putra; Soewarno, Noorlailie
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.18

Abstract

Management Control System is a tool for guiding and supervising corporate governance to ensure the achievement of organizational objectives and the effective and efficient performance of management. Industrial companies typically maintain material supplies to ensure their survival. Therefore, an appropriate control system is essential for better supervision of the raw material procurement process. This qualitative case study aims to analyze the implementation of management control in textile companies from the perspective of contingency theory. This theory posits that no single control system is universally applicable and suitable for all organizations in every situation. Most management controls implemented by companies generally align with Contingency Theory, though they have not been utilized to their full potential. Contingency theory helps companies identify the most accurate practices for corporate management control. The results showed that management control is significant for a company because the business world presents many challenges and problems from both the internal and the external environments. The results of this research enrich knowledge and thinking, expand references for further research, and provide information for researchers and company managers.
The Effect of Perceived Organizational Support on Intention to Stay Mediated by Employee Engagement and Job Satisfaction Pithaloka, Dyah Ayu; Ardiyanti, Niken
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.13

Abstract

Employees have an important role in a business. Employees are human resources employed by companies who play the role of planners, executors, and drivers in determining the performance and sustainability of the company. Organizational support for employees can be an important factor in retaining employees in the company. The main objective of this study was to determine the perceptions of employee organizational support, employee engagement, and the level of job satisfaction on the employee's intention to stay with the organization. The dataset was generated through a quantitative survey of 233 respondents at PT. Yodya Karya (Persero) from March to April 2023, and analyzed using Structural Equation Modelling (SEM). The findings of this research are that there is no significant and positive direct influence between perceived organizational support on employees' intentions to stay at the company, but rather that perceived organizational support has an impact when there are other things that influence employees' intentions to stay at the company through job satisfaction. Job satisfaction also has a big influence on employees' intentions to stay at the company and employee involvement in the company. Thus, Job Satisfaction at the company needs to be increased to increase employee intentions to stay at the company and also Employee Engagement. Therefore, from the results of this research can be seen that Job Satisfaction becomes an important variable in mediating the influence of Perceived Organizational Support and Intention to Stay.
The Effects of Leverage, Firm Size, and Market Value on Financial Performance in Food and Beverage Manufacturing Firms Estiasih, Soffia Pudji; Suhardiyah, Martha; Suharyanto, Suharyanto; Putra, Andhika Cahyono; Widhayani, Puri Setioningtyas
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.09

Abstract

Financial performance is an important phenomenon for measuring organizational success. This research aims to determine and analyze the influence of leverage, company size, and market value on financial performance. The research methods used are explanatory; the population used is food and beverage Manufacturing companies in the Food and Beverage sector listed on the Indonesia Stock Exchange for the 2017-2019 period are used to determine the number of samples in this study. From 31 December 2017 to 31 December 2019. The sampling technique used is a purposive sampling method and there are 12 companies published audited financial reports and reported them completely and consistently using the purposive sampling technique with criteria. The Source of data used is secondary data with a time series type of data. The hypothesis is tested using Partial Least Square (PLS) analysis with Smart PLS 3.0 software. The results show that Leverage has a significant effect on Financial Performance. At the same time, Firm Size had no significant effects on Financial Performance and Market Value had no significant effects on Financial Performance. This research implies that food and beverage companies need to develop financial strategies to improve their financial performance by increasing their leverage.
Fostering Work Readiness in Gen Z through Quintuple Helix, 4P's Creativity Daud, Ilzar; Rahmayani, Melia Wida; Nugraha, Syahrul; Suryathi, Wayan; Hidayat, Danny
Jurnal Aplikasi Manajemen Vol. 22 No. 2 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.02.17

Abstract

This study aims to explore gender differences in creativity exploration and work readiness among Generation Z employees in the workplace. It integrates the Quintuple Helix model with the 4P's creativity model to comprehensively understand how gender dynamics influence individuals' creative potential and readiness to thrive professionally. The study employed a quantitative approach, distributing questionnaires to 501 students with entrepreneurial experience. Path analysis with Partial Least Square (PLS) was used to analyze the data, including factors like factor loading, construct reliability, Average Variance Extracted (AVE), and discriminant validity. Structural equation modelling assessed direct, indirect, and overall effects. The results indicate that integrating the Quintuple Helix and 4P's creativity models positively impacts creativity exploration and work readiness. Gender dynamics influence individuals' self-perceptions, participation in creative processes, creative outcomes, and access to opportunities. Addressing gender biases and promoting inclusivity in skill development, collaborative processes, product design, leadership, and supportive policies can enhance work readiness for individuals of all genders. The study suggests that organizations and policymakers should proactively challenge gender stereotypes and biases, foster an inclusive culture, provide equal skill development opportunities, promote collaboration, challenge product biases, encourage gender diversity in leadership, and implement supportive policies. These actions can create a more equitable and innovative work environment that harnesses the full creative potential of the workforce and enhances overall work readiness.

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