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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
 1   2 
Search results for , issue "Vol. 23 No. 3 (2025)" : 20 Documents clear
The Dual Role of Employee Engagement in the Relationship Between Workplace Flexibility, Skill Development, and Retention Kusumah, Alum; Sulistyandari; Lee, Cheng-Wen
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Employee retention constitutes a pressing concern for nonprofit institutions operating under resource-constrained conditions, as reflected in recent studies of developing economies such as Indonesia. This study, therefore, investigates how workplace flexibility and professional skill cultivation influence retention within Indonesian Islamic philanthropy, incorporating employee engagement as both mediator and moderator. This study employed partial least squares structural equation modeling (PLS-SEM) with a comprehensive dataset of 207 Lazismu employees. The findings demonstrate that skill development exerts a stronger direct relationship with retention than workplace flexibility, while both practices simultaneously elevate engagement. Engagement is a two-way process, as it filters the impact of organizational practices on retention while also moderating the size of these impacts, thereby forming a self-reinforcing environment of commitment. Placing the results in the context of the Job Demands-Resources theory, while considering the importance of Islamic values and institutional realities, the study highlights the necessity of planning training interventions in line with intrinsic motivation and incorporating the flexibility of work structures to increase the stability of a mission-driven workforce.
The Role of Creative Work Environment Mediation and Gender Moderation in the Influence of Charismatic Leadership and Innovation Culture on Public Organization Performance Ahmad Zaelani Adnan
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Bureaucratic transformation in the public sector requires inspirational leadership, an innovative organizational culture, and a work environment that supports creativity to respond to digitalization challenges and increase public expectations. This study aims to analyze the influence of charismatic leadership and innovation culture on public organization performance by including a creative work environment as a mediating variable and gender as a moderating variable. The study uses a quantitative approach with a descriptive-verificative design, involving 200 civil servants (PNS) in the Regional Apparatus Organization (OPD) of Indramayu Regency, selected through purposive sampling. Data were collected through an online questionnaire and analyzed using Structural Equation Modelling–Partial Least Squares (PLS-SEM) with SmartPLS 4. The results show that an innovation culture significantly positively affects organizational performance. In contrast, charismatic leadership has a significant but negative effect, indicating that the dominance of a leader figure can suppress employee initiative if not balanced with participation. A creative work environment proved to be a partial mediator that strengthened the contribution of innovation culture to performance and channeled the influence of charismatic leadership in a more constructive manner. In addition, gender played a moderating role with different directions: female employees tended to be more responsive to a supportive charismatic leadership style and a collaborative innovation culture. In contrast, male employees prioritized clarity of structure and rules. These findings emphasize the importance of inclusive and gender-sensitive leadership strategies, strengthening a targeted culture of innovation, and creating a sustainable, creative work environment to improve the performance of local bureaucracies in the era of reform and digitalization.
Self-Regulated Learning and Peer Interaction as Drivers of Creativity: A Moderated Mediation Perspective Nurfaizal, Yusmedi; Agapito Barros
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

The rapid digital transformation of higher education requires students to possess not only cognitive and technical skills but also self-regulation and creativity in online learning contexts. These demands highlight the importance of understanding psychological and social processes that influence creative behavior in university students. This study aims to examine the effect of self-regulated learning and peer interaction on creative behavior, with academic self-efficacy as a mediating variable and online learning environment as a moderating variable. This study used a quantitative approach with a cross-sectional survey design. The population included undergraduate students majoring in Computer Science from three universities in Banyumas Regency, Indonesia. A proportional stratified random sampling technique was applied, resulting in 300 valid respondents. Data collection was carried out using a structured questionnaire with Likert-type scales, and data analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the SmartPLS 4 application. The findings indicate that both self-regulated learning and peer interaction have a positive influence on students’ creative behavior. Academic self-efficacy was found to partially mediate these relationships, while perceptions of the quality of the online learning environment moderated the impact of both self-regulated learning and academic self-efficacy on creative behavior. These results suggest that student creativity in higher education can be enhanced through a combination of self-directed learning strategies, social interaction, motivational reinforcement, and a well-structured digital learning environment.
Transformational and Transactional Leadership in Semi-Military Organizations: Their Differential Impact on Work Engagement Sipahelut, Semuel Willem; Wokanubun, Paulina; Para, Rudolf; Maranressy, Kristina
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

In hierarchical and high-control environments such as correctional institutions, leadership style plays a crucial role in shaping work engagement. However, limited empirical research in semi-militarized contexts, particularly in correctional facilities with rigid structures and strict discipline, still leaves a significant gap in understanding leadership. This study aims to examine whether transformational and transactional leadership styles influence work engagement within a semi-militarized organizational setting, specifically, the Class IIA Correctional Institution in Ambon. Data were collected through a census questionnaire distributed to 90 employees and analyzed using multiple regression with the assistance of SPSS 16 for Windows. The findings indicate that both transformational and transactional leadership styles have a significant joint effect on work engagement. However, when examined individually, only transformational leadership demonstrates a significant influence, while transactional leadership shows no meaningful impact. Moreover, transformational leadership exhibits a moderate and significant correlation with the dimensions of absorption and dedication, and a low but significant correlation with vigor. In contrast, transactional leadership demonstrates a very low and statistically insignificant correlation with all three dimensions of work engagement. This study contributes novel empirical insights from a rarely examined semi-militarized context. These findings have significant practical implications for leadership development in highly regulated, discipline-intensive environments, highlighting the strategic advantage of transformational approaches in fostering motivation, dedication, and overall organizational effectiveness.
Bridging Entrepreneurial and Digital Marketing to Enhance Business Performance: The Mediating Role of Innovation Capability and the Moderating Role of Gender Padmawidjaja, Liestya; Rokhman, M Taufiq Noor; Mitasari, Alodia Rean
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

The economic expansion of Surabaya is primarily driven by trade, lodging, and food and beverage services. At the same time, the culinary micro, small, and medium enterprises (MSMEs) experience some hardships when it comes to increasing their business performance, such as being unable to obtain formal bank credit because of their ‘unbankable’ status, which makes it hard to estimate profit margins, and declining business performance. The purpose of this study is to investigate how entrepreneurial marketing and digital marketing increase business performance, with innovation capability as a mediator. The study used a quantitative approach, and the sample consisted of 170 culinary MSME (Micro, Small, and Medium Enterprise) owners in Surabaya. Through the application of Structural Equation Modeling (SEM) with the PLS technique, the findings show that both entrepreneurial marketing and digital marketing have a substantial impact on innovation capability and business performance. On the other hand, innovation capability fails to mediate the relationship between entrepreneurial marketing and business performance, while it effectively mediates the influence of digital marketing on the business performance of culinary MSMEs in Surabaya. Moreover, gender does not play a role in the effect of either entrepreneurial marketing or digital marketing on a business's performance. Surabaya's culinary MSMEs need to hone their customer intensity skills by identifying and learning about the customers' tastes, pricing expectations, and even engaging the consumers through feedback sessions on new menus, packaging, or promotional ideas. Moreover, the adoption of more informative digital marketing practices by the MSMEs could facilitate the understanding of the customer's preferences.
Fostering an Innovative Work Culture in Indonesian Retail: Inclusive Leadership and Perceived Organizational Support Through Work Engagement Purwasih, Dwi Cynthia; Pareke, Fahrudin JS
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

In the context of accelerated transformation and intense competition, organizations increasingly rely on employee innovation to ensure their continued success. Therefore, it is important to understand the factors that can drive innovative work behavior in the workplace. This study aims to investigate the effect of inclusive leadership and perceived organizational support on innovative work behavior, with work engagement as a mediating variable. This study uses a quantitative approach with a survey method in the form of a structured questionnaire. The population in this study was all Indomaret employees in Bengkulu City, with a non-probability sampling technique. A total of 210 respondents participated by completing a structured questionnaire. Data were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method through SmartPLS software version 4. The findings indicate that inclusive leadership and perceived organizational support have a substantial impact on work engagement. Furthermore, both factors have been shown to directly and positively influence employee innovative work behavior. Furthermore, this study found that work engagement mediates this relationship, with a more pronounced mediation effect observed between perceived support and innovation than between inclusive leadership and innovation. Testing the mediation model of work engagement in the context of modern retail in Indonesia is still rarely studied, especially with a focus on inclusive leadership and POS simultaneously. The main theoretical contribution of this study is to confirm that work engagement serves as an important mechanism that transforms a supportive organizational environment into innovative behavior by increasing employees' energy, dedication, and intrinsic motivation. The practical implications of this phenomenon encourage organizations to cultivate inclusive leadership and a supportive environment to encourage employee innovative behavior.
Engaging Gen Z to Work Onsite: Role of Camaraderie and Readiness Saragih, Eva Hotnaidah
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

In mid-2023, the pandemic in Indonesia was declared endemic. People returned to normal activities, including the workplace, which resumed on-site activities. Meanwhile, the workforce began to be dominated by Gen Z, who were accustomed to online activities, especially during the pandemic. Regarding this phenomenon, qualitatively, it was found that camaraderie was the most frequently and consistently cited factor by Gen Z that influences their readiness to work on-site. In this study, we want to see further: Does Camaraderie also influence Gen Z's engagement with work and the organization when they have to work onsite, and does Gen Z Readiness mediate this relationship? Because organizations need to be able to engage and retain Gen Z, not just make them ready when they have to return to work onsite. From the results of a survey of 298 respondents who met the criteria: active workers/employees, from Generation Z (born between 1997 and 2005), and currently working onsite, and the result of data processing using SMART-PLS4, it was found that Camaraderie had a significant positive effect on both Gen Z's Readiness and Engagement when having to return to work onsite. The results of the study, which found no significant effect of readiness on engagement, nor readiness as a mediator between camaraderie and engagement, suggest that readiness may not be a strong factor in shaping Gen Z's engagement in working onsite. This study demonstrates how organizations can engage Gen Z employees to work onsite by creating and strengthening camaraderie in the workplace, thereby enriching the academic literature and providing practical guidance for organizations and managers.
Digital Logistics Agility: Construct Development and Validation in the Context of Developing Economies Andrina, Anak Agung Ayu Puty; Sutrisno, Timotius FCW; Radianto, Wirawan ED
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Global and digital disruptions have transformed how logistics systems operate, demanding greater responsiveness and adaptability. However, in developing countries like Indonesia, fragmented digital adoption and limited coordination hinder the realization of agile logistics capabilities. This quantitative study aims to develop and validate the construct of Digital Logistics Agility (DLA), reflecting the capability of logistics systems to respond and adapt effectively in digital environments. This study employed a six-phase quantitative process, including a literature review, expert validation, item construction, and the distribution of a large-scale survey to 190 supply chain managers in the Indonesian food and beverage industry. Construct development was conducted through exploratory factor analysis, followed by confirmatory factor analysis, to identify and confirm construct dimensionality and measurement validity. The EFA results identified four underlying dimensions comprising 13 valid constructs that collectively represent the core structure of the DLA construct. Subsequent CFA confirmed this factor structure, demonstrating high reliability, satisfactory convergent validity, and an acceptable overall model fit. DLA can serve as a robust framework to evaluate logistics agility in digitally transforming supply chains. This study introduces DLA as a novel, empirically validated construct that bridges digital capability and logistics agility, with practical relevance for emerging markets.
Making Something from Anything: Entrepreneurial Education as a Catalyst for Entrepreneurial Bricolage in Gen-Z Tanesia, Cindy Yoel; Utami, Christina Whidya; Chandra, Michelle Gabriel
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Entrepreneurial activity is an important driver of economic development in a country. However, Indonesia still has a low number of entrepreneurs compared to the total population due to limited resources and institutional barriers. Thus, it is crucial to understand how entrepreneurship education may foster creative and adaptive behavior, such as entrepreneurial bricolage, especially in Generation Z, who are predicted to be the economic drivers of Indonesia in the future. This study aims to examine the relationship between entrepreneurial education and entrepreneurial bricolage, considering the mediating effects of entrepreneurial self-efficacy and entrepreneurial capacity. A quantitative approach was employed by distributing surveys to 400 Gen-Z respondents who had taken an entrepreneurship course in universities, and the data were analyzed using PLS-SEM. The results of the study show that entrepreneurial education has a strong impact on entrepreneurial self-efficacy and entrepreneurial capacity. In addition, both variables were also found to mediate the relationship between entrepreneurial education and entrepreneurial bricolage partially. These findings indicate that the transformation from entrepreneurship education toward bricolage behavior happens through psychological readiness and strengthening entrepreneurial capacity. The novelty of this study lies in positioning entrepreneurial bricolage as the outcome of entrepreneurial education, achieved by integrating Social Cognitive Theory and Effectuation Theory in the context of Generation Z in Indonesia. Theoretically, this study enhances the understanding of the mechanism underlying the formation of entrepreneurial behavior, and practically guides the development of an entrepreneurship education curriculum.
Green HRM and the Power of Well-being: Driving Sustainable Employee Performance Orabi, Amira Abdelsattar Mohamed; Sudiro, Achmad; Azzuhri, Misbahuddin; Oraby, Ghada Abd Elsattar Mohammed; Khalil, Abdelmajid Idris Mohammed
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Sustainability has become a central concern for organizations, particularly higher education institutions, seeking to achieve long-term performance across economic, social, and environmental dimensions. This study examines the influence of Green Human Resource Management (GHRM) on employees’ sustainable performance, emphasizing the mediating role of employee well-being and the moderating role of gender, with a focus on staff at Brawijaya University. Using a descriptive quantitative approach, data were collected through an online questionnaire, yielding 103 valid responses analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that GHRM has a positive and significant effect on employee well-being but does not have a direct and significant impact on sustainable performance. However, employee well-being has a strong, significant positive effect on sustainable performance and mediates the relationship between GHRM and sustainable performance. This indicates that GHRM enhances sustainable performance indirectly by improving employee well-being, highlighting the strategic importance of human-centered sustainability practices. Furthermore, multi-group analysis shows no significant gender-based differences in the structural relationships, suggesting that both male and female employees respond similarly to GHRM initiatives. Overall, the study underscores that the effectiveness of GHRM depends on its ability to foster employee well-being, which serves as the key mechanism translating green HR practices into sustainable performance outcomes in higher education institutions.

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