cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota surabaya,
Jawa timur
INDONESIA
JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal)
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 24601586     EISSN : 24601586     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Kebijakan publik, manajemen publik, otonomi daerah.
Arjuna Subject : -
Articles 270 Documents
 23   24   25   26   27 
OPEN GOVERNMENT: KEY ISSUES IN PHILIPPINES Afandi, Syed Agung; Erdayani, Rizki; Afandi, Muslim
JPAP: Jurnal Penelitian Administrasi Publik Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v11i02.132286

Abstract

This study aims to analyze key issues of open government in the Philippines. This country is one of the eight initiators of the Open Government Partnership. Qualitative approaches and bibliometric analysis methods are used in this study. Data are sourced from Google Scholar and collected using Publish or Perish (using keywords: Philippines transparency, Philippines public participation, and Philippines collaboration). The keywords are based on the main principles of open government. The data selection process and data completion are done using Mendelay, while the bibliometric map is obtained using VOSviewer. This study found 116 relevant articles, 87 topics, 437 total link strengths, and 270 occurrences. The dominant issues are: collaboration, transparency, public participation, accountability, local government, education, governance, economics, health, and extractive industries. At the same time, the latest and potential topics include: democracy, legitimacy, public service, financial reporting, information disclosure, government projects, public bidding, communication, capacity, climate change, health, public work management, disaster management, supply network, women count, sustainable development goals, and judicial consequences. Since its leading role in the OGP, the Philippines has made 75 of its open government commitments and is currently focusing on ten commitments. These commitments have the potential to create a more open Philippine government.
Kontradiksi Maklumat Pelayanan di Indonesia: Analisis Bibliometric dan Tinjauan Systematic Literatur Review Yuliansah, Romi Ali; Pratama, Dendi Pribadi
JPAP: Jurnal Penelitian Administrasi Publik Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v11i02.132334

Abstract

his research applies a mixed-method design through Bibliometric Analysis and SystematicLiterature Review (SLR). The bibliometric analysis was conducted using VOSViewer, and datawere collected from 836 articles published between 2000 and 2024 through the Google Scholardatabase. The systematic review was managed using Covidence to filter, extract, and synthesizerelevant literature. The collected articles were classified into three groups: internationaljournals, indexed international journals, and national journals, with the majority (62%)originating from indexed international publications. The findings show that research on servicecharters in Indonesia is still fragmented and rarely integrates the three analytical dimensions:service charters, organizational effectiveness, and service evaluation. The bibliometricmapping reveals that recent studies increasingly emphasize “service standards,” “performancemeasurement,” and “organizational improvement,” yet lack comprehensive evaluationframeworks. This study concludes that the implementation of service charters in Indonesiarequires more vigorous policy enforcement, continuous evaluation, and institutionalcommitment to ensure tangible improvement in public service performance. The researchcontributes a novel analytical framework combining bibliometric mapping and systematicsynthesis to enrich theoretical and empirical understanding of service charters in the contextof public administration.
Analisis Kualitas Layanan PPAK SIAP untuk Perlindungan Perempuan dan Anak di Surabaya Menggunakan E-GovQual Astuti, Sri Juni Woro; Khusna, Masfufa Zulfa
JPAP: Jurnal Penelitian Administrasi Publik Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v11i02.132454

Abstract

This study aims to analyze the quality of service for the protection of women and children through SIAP PPAK in Surabaya based on the E-GovQual theory (Papadomichelaki & Mentzas, 2012), as well as to identify the supporting factors and constraining factors for its implementation. DP3APPKB Surabaya launched this website-based digital service to facilitate complaints, consultations, and education, but its implementation has not been fully optimized. This study employs a qualitative descriptive approach with six informants comprising managers, internal users, and external users. Data was collected through interviews and analyzed using the Miles, Huberman, and Saldana model. The results of the study indicate that the quality of SIAP PPAK services is quite good in four dimensions of E-GovQual: Efficiency (ease of access), Trust (data security and privacy), Reliability (responsive features), and Citizen Support (community participation and support). The obstacles encountered include limited digital literacy, technical constraints, and a lack of cross-sector coordination outside of working hours. It is concluded that SIAP PPAK requires infrastructure strengthening, increased socialization, and optimization of human resources to maximize services for the protection of women and children.
INNOVATION AND GOVERNANCE IN SHIPPING: THE SAFETY NAVIGATION INFORMATION SYSTEM (SIKAPAL) MODEL AND SAFETY MITIGATION SYSTEM IN SUMENEP REGENCY Hidayat, Imam; Magfirli, Arief Khoir; Shafira, Shoumi; Iyas, Moh Kholilurrahman; Rasaili, Wilda
JPAP: Jurnal Penelitian Administrasi Publik Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v11i02.132460

Abstract

Sumenep Regency has 126 islands within its territory, divided into 19 sub-districts on the mainland and 8 sub-districts in the marine or island areas. In the past five years, the rate of maritime accidents in Sumenep Regency has been relatively high, with a history of shipwreck incidents. The government needs to offer appropriate solutions to address these naval accidents. An innovation from the government concerning the issues in Sumenep Regency is creating the SiKaPal program (Maritime Safety System) as a tangible form of the government’s concern for Sumenep Regency. This study aims to understand the maritime safety mitigation system and explain the SiKaPal model as an innovation in the governance of marine safety. This research uses a descriptive qualitative method with data collection and analysis conducted through primary data obtained from interviews with key ship informants regarding the implementation of security management operations that have been carried out so far, including the obstacles encountered in the implementation of SiKaPal. The Sumenep Regency government, through the Communication and Information Agency (Diskominfo), initiated SiKaPal (Maritime Safety System) to address the occupational safety issues of fishermen in Sumenep Regency. Maritime safety innovation has become a solution and an answer to the existing problems. SiKaPal (Maritime Safety System) is the only innovation that uses AIS (Automatic Identification System) and is available only in Sumenep Regency. Governance innovation can enhance the capacity of public sector innovation because it is often seen as an alternative rather than a complement. The integration of the SiKaPal system and safety mitigation measures serves as an innovation model for more effective ship safety management.
PUBLIC SERVICE DELIVERY IN INDONESIA'S OUTER ISLANDS: A PERFORMANCE EVALUATION Ponto, Iriane Sosiawaty; Waisapy, Jeanly; Fadli, Zul
JPAP: Jurnal Penelitian Administrasi Publik Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v11i02.132484

Abstract

This study evaluates the performance of Civil State Apparatus personnel in delivering public services in Kairatu Barat Sub-district, West Seram Regency, a remote archipelagic region in Eastern Indonesia. Using a sequential explanatory mixed-methods design, the research involved 94 respondents comprising 37 Civil State Apparatus staff and 57 community service recipients. Data collection employed structured questionnaires and in-depth interviews to obtain comprehensive perspectives on public service quality. Findings reveal that Civil State Apparatus performance is generally categorized as good, with work precision emerging as the primary strength (score: 3.92). However, significant weaknesses exist in service innovation (score: 3.51). From the community perspective, staff friendliness received the highest appreciation (score: 3.88), reflecting the internalization of local cultural values of "Pela Gandong." Conversely, procedural simplicity obtained the lowest rating (3.44), particularly in licensing services. Correlation analysis revealed that staff friendliness has the strongest relationship with community satisfaction (r=0.734), confirming the importance of relational aspects in public service delivery within Maluku's cultural context. Competency and work motivation are the most influential internal factors affecting performance, while limited technological infrastructure constitutes the primary external constraint. The study identifies significant intergenerational digital divides and geographic variations in service usage patterns. Key policy recommendations include: (1) implementing simple communication technology aligned with infrastructure capacity; (2) streamlining service procedures to reduce citizen burden, especially for island communities; (3) strengthening Civil State Apparatus reward systems to sustain motivation; and (4) developing differentiated service strategies that leverage cultural capital while accommodating diverse community needs. These findings provide actionable guidance for improving public service delivery in archipelagic governance contexts.
bahasa inggris Bahasa Inggris Shabilla, Putri; Ginting , Wiro Oktavius
JPAP: Jurnal Penelitian Administrasi Publik Vol. 12 No. 1 (2026): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v11i02.132458

Abstract

The role of government in the context of regional autonomy gives each region the authority to regulate and manage government affairs, including fulfilling the need for decent housing for the community. This study aims to analyze the role of the Medan City Housing and Settlement Agency in fulfilling the housing needs of Low-Income Communities (MBR) in Medan Deli District. A descriptive qualitative research method is used in this study, with data collection carried out through interviews, observation, documentation, and review of related literature. The research location was the Medan City Housing and Settlement Agency and the Technical Implementation Unit (UPT) for the Management of Public Rental Housing Kayu Putih. Research informants included the Head of the Housing Division, the Head of the Technical Implementation Unit (UPT) for the Management of Public Rental Housing Kayu Putih, and residents of Public Rental Housing Kayu Putih. Data analysis uses Horoepoetri's theory (2003) which includes roles as policy, strategy, and communication tools. The results of the study indicate that the Housing Agency and the Technical Implementation Unit have attempted to carry out their roles through the provision of Public Rental Housing Kayu Putih. However, implementation still faces challenges, such as the lack of socialization regarding the rental price increase policy, the absence of regulations on residence time limits so that residents stay for more than a decade, and one-way communication with minimal use of technology. It is recommended that the Medan City Government, Departments, and Technical Implementation Units increase the intensity of socialization and strengthen participatory communication strategies so that the policy is more acceptable to residents.
UNCOVERING ACCOUNT FREEZING POLICIES: A BIBLIOMETRIC ANALYSIS OF DIGITAL TRANSACTION SECURITY AND FINANCIAL CRIME PREVENTION Vyandri, Masadib Akmal; Maharani, Wydha Mustika
JPAP: Jurnal Penelitian Administrasi Publik Vol. 12 No. 1 (2026): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v12i1.132622

Abstract

The increasing use of digital financial services has raised concerns about transaction security and consumer protection, particularly in light of measures such as account freezes implemented by financial regulators, including the Financial Transaction Reports and Analysis Center (PPATK) in Indonesia. This study aims to analyze the impact of account freezes on digital transaction security and consumer rights, with a focus on the regulatory challenges and cross-border implications associated with such measures. A systematic review of the literature on fraud prevention, money laundering prevention, and consumer protection in digital finance was conducted. The findings indicate that while account freezes significantly reduce financial crime and improve transaction security, they also pose challenges, particularly for consumers whose accounts are unfairly frozen. Transparency, consumer literacy, and precise complaint mechanisms are crucial in mitigating these impacts. Furthermore, cross-border challenges in digital finance regulation complicate efforts to implement effective money laundering prevention measures globally, as data privacy laws and cryptocurrency regulations vary significantly across countries. This study contributes to understanding the balance between consumer security and accessibility in digital finance, highlighting the need for a coordinated regulatory framework. This study encourages further research into new technologies and global regulatory collaboration to address the challenges posed by account freezing in digital financial systems.
ASSESSING TARGETING ACCURACY OF THE VILLAGE FUND CASH TRANSFER PROGRAM: A POLICY EVALUATION PERSPECTIVE Purnawati, Laily; Fauzia, Marliana Eka
JPAP: Jurnal Penelitian Administrasi Publik Vol. 12 No. 1 (2026): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v12i1.132828

Abstract

This study aims to evaluate the targeting accuracy of the Village Fund Direct Cash Assistance (BLT-DD) program in Sukowiyono Village, Karangrejo Subdistrict, Tulungagung Regency. Periodic evaluations are necessary as the community often questions the accuracy and transparency of the BLT-DD recipient selection process. Targeting accuracy is a crucial factor in ensuring the effectiveness of social policies in alleviating poverty and improving community welfare. The study employs a descriptive qualitative method with data collected through interviews, observations, and documentation. Informants were selected using a purposive sampling technique, based on their involvement and knowledge of the BLT-DD implementation. Data analysis was carried out using the interactive model of Miles and Huberman, with data validity tested through triangulation of sources and methods. The results indicate that the implementation of the BLT-DD program in Sukowiyono Village has generally run well, although it has not yet fully achieved accurate targeting. The effectiveness and efficiency are relatively high because the assistance meets basic community needs, and the data collection process is systematic, despite some delays in disbursement. The adequacy aspect remains low, as aid does not cover monthly household needs, while equity is suboptimal due to an uneven distribution. The village government demonstrates strong responsiveness through open complaint channels; however, accuracy issues persist, as some ineligible recipients are included and several poor residents remain unaccommodated.
Evaluasi Program Layanan Perlindungan Anak Usia Dini Holistik Integratif dalam Pencegahan Kekerasan Anak di Kabupaten Sidoarjo Sahri, Rosalina Berliana Permata; Murti, Indah; Puspaningtyas, Anggraeny
JPAP: Jurnal Penelitian Administrasi Publik Vol. 12 No. 1 (2026): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v12i1.132852

Abstract

The high number of cases of violence against children in Sidoarjo Regency demands the strengthening of protection services in the implementation of Integrative Holistic Early Childhood Education. This study aims to evaluate the protection services of Integrative Holistic PAUD in the prevention of violence against children using the CIPP (Context, Input, Process, Product) evaluation model. The research was carried out with a qualitative descriptive approach through interviews, observations, and documentation at related agencies and three PAUD HI units in Sidoarjo Regency. The results of the study show that in the context, the program already has an adequate regulatory basis, but the understanding of non-violent parenting is uneven. In terms of input, the qualifications of educators are quite good, but training, facilities, and child protection budgets are still limited. In terms of process, socialization and parenting  activities  have been running, although cross-sector coordination has not been optimal. In terms of products, the program raises awareness of children's rights and creates a safer learning environment, but the impact is uneven. These findings imply the need for strengthening regulations, dedicated funding, ongoing training, and cross-sectoral coordination to make IPR PAUD protection services more effective.
URBAN WASTE MANAGEMENT AS A GOVERNANCE CHALLENGE : POLICY IMPLEMENTATION AND ACTOR NETWORKS IN BATU CITY Lestari, Asih Widi; Firdausi , Firman; Qorib, Fathul
JPAP: Jurnal Penelitian Administrasi Publik Vol. 12 No. 1 (2026): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v12i1.133119

Abstract

Urban waste management remains a persistent governance challenge in rapidly developing cities, particularly those with tourism-driven economies. This study examines municipal solid waste management in Batu City, Indonesia, focusing on how local governance arrangements shape policy performance. The findings show that, despite the existence of local regulations aligned with national waste policy, implementation remains predominantly disposal-oriented and highly dependent on the Tlekung landfill. Upstream strategies, including waste reduction, segregation, and community-based waste banks, are weakly institutionalized, fragmented, and largely dependent on short-term projects rather than embedded governance mechanisms. These limitations are reinforced by constrained municipal budgets, uneven administrative capacity across governance levels, and the absence of stable coordination between government agencies, community groups, and private waste actors. Seasonal waste surges associated with tourism further strain existing service capacity and expose systemic vulnerabilities in local waste governance. This study highlights that the core challenge lies not in regulatory absence but in fragmented governance and limited cross-sectoral integration. Strengthening collaborative governance arrangements and institutionalizing community participation are essential to shift urban waste management in Batu City from disposal-centered practices toward more sustainable and resilient governance outcomes.

Page 27 of 27 | Total Record : 270

 23   24   25   26   27 

Filter by Year

2015 2026


Reset
Filter By Issues
All Issue Vol. 12 No. 1 (2026): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 11 No. 1 (2025): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 9 No. 2 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol 9 No 1 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol. 9 No. 1 (2023): JPAP (Jurnal Penelitian Administrasi Publik) Vol 8 No 2 (2022): Jurnal Penelitian Administrasi Publik (JPAP) Vol 8 No 1 (2022): Jurnal Penelitian Administrasi Publik (JPAP) Vol 7 No 2 (2021): Jurnal Penelitian Administrasi Publik (JPAP) Vol 7 No 1 (2021): Jurnal Penelitian Administrasi Publik (JPAP) Vol 6 No 1 (2020): Maret 2020 Vol 6 No 2 (2020): JPAP Jurnal Penelitian Administrasi Publik Vol 5 No 2 (2019): Jurnal Penelitian Administrasi Publik (JPAP) Vol 5 No 1 (2019): Jurnal Penelitian Administrasi Publik (JPAP) Vol 4 No 2 (2018): Jurnal Penelitian Administrasi Publik (JPAP) Vol 4 No 1 (2018) Vol 3 No 2 (2017) Vol 3 No 1 (2017) Vol 2 No 02 (2016) Vol 2 No 01 (2016) Vol 1 No 02 (2015) Vol 1 No 01 (2015) More Issue